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Anmeldelser av Gouves Water Park Holiday Resort

5 out of 5
Gouves Water Park Holiday Resort
Kato Gouves, Pediados, Hersonissos, Crete Island

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 14 av totalt 59 anmeldelser." "
Rangering på 8 − Bra. 27 av totalt 59 anmeldelser." "
Rangering på 6 − Grei. 9 av totalt 59 anmeldelser." "
Rangering på 4 − Dårlig. 8 av totalt 59 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 59 anmeldelser." "

8,0/10

Renhold

8,2/10

Personale og service

7,8/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Mohammad

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 14 netter i juli 2021

8/10 – Bra

Svein Terje

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super for families with children
We had a relaxing stay, where the 3-year old LOVED the water parks and the pools, and the fact there was always some food she could eat. We liked the quality of the food, and the variety through the week was enough to keep us from getting bored with the food. There are plenty of activities for children, so if you don't want to, you don't need to leave the hotel. If you do want to leave, it's only a short taxi ride to the Aquarium and a dinosaur park (We only visited the aquarium). We could have walked, but that was too hot for us. There is a shopping street in walking distance with a descent super market and some bars and shops. Hotel staff is friendly and helpful, the hotel is recently upgraded and the distance to cross the entire complex is maximum a 3 minute walk, so it's easy to get around.
Bodde her 10 netter i september 2019
Svar fra guest relations team den 10. okt. 2019
thank you very much for your possitive feedback. we wish to welcome you again in our hotel in the future.

10/10 – Utmerket

Zion

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect place for holiday with family and kids.
Bodde her 5 netter i august 2023

6/10 – Grei

Matteo

Likte: Renhold
Likte ikke: Personale og service og romkomfort
Bodde her 10 netter i juli 2023

10/10 – Utmerket

Vlad

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice resort, the food at the restaurant was great, every evening different theme dinner, lots of variety. Our kids loved the waterpark and liked they got a lot of ice cream from the refreshment stand. Very good service with the towels for sunbeds. Cocktails were ok, the entertainment team was amazing. We loved very much our stay at Gouves waterpark resort!
Bodde her 8 netter i juni 2023

8/10 – Bra

Hélène

Bodde her 6 netter i april 2022

8/10 – Bra

Maxime

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bien dans l'ensemble
Hôtel sympa surtout les chambres avec accès direct à la piscine (mais attention au bruit tout de même). Les espaces toboggans sont très bien pour les enfants. Le point négatif est la restauration. La nourriture est peu variée, pas terrible, généralement trop salée, il faut faire la queue tout le temps à moins d'arriver dès l'ouverture du restaurant...
Bodde her 9 netter i juli 2021

8/10 – Bra

Verifisert reisende

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Das Zimmer mit direktem Pool und die Anlage sind sehr schön und Kinder kommen voll auf ihre Kosten. Das Essen war sehr abwechslungsreich und reichhaltig. Die Getränke sind typisch (für uns viel zu süß wie mit Sirup angemischt) und das Wasser hat an der Bar leider nicht geschmeckt. Gestreckt bzw. gemischt ging es aber meistens. Für die Erholung zu beachten - ab 21:00 wird Minidisco gemacht und geht bis 23:00 noch Programm und Musik. Extrem laut. Wer das nicht mag sollte anders buchen. Wir waren schon in einem Zimmer etwas weg vom Geschehen. Ansonsten eine tolle Anlage, freundliches Personal und der Dinopark bzw. Aquarium direkt um die Ecke sind sehr zu empfehlen.
Bodde her 6 netter i juli 2021

6/10 – Grei

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Très déçu par rapport à notre séjour en 2019,lié aux mesures sanitaires? Chambre spacieuse et agréable. Piscines de bonne qualité et nombreuses. Resto asiatique tres sympa.
Bodde her 1 natt i juli 2021

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Très bon hôtel avec tous les équipements nécessaires pour les enfants, Aqua parc, piscines, animations francophones, show de dance spectaculaires, restaurant de buffet de très bon qualité et le restaurant à la carte asiatique excellent avec un maître d’hôtel Nick digne d’accueil d’un restaurant gastronomique ;) Les barmans généreux qui vous préparent tous les cocktails à la longue de la journée et les glaces de 16h à 17h ont un succès fou ;) Les soirées karaoke et les disco nights font des animations agréables, la plage est à 4 minutes à pied avec du sable fin et les vagues amusantes pour les enfants. Tout est propre et très bien équipé, à recommander et à revenir l’année prochaine 👍
Bodde her 12 netter i juli 2021

10/10 – Utmerket

SJOERD

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean, good quality, service minded
Very nice, big and clean hotel. Wonderful staff and very service-minded. 1 week is enough, although very nice hotel, I was glad I could leave it again and see something different. To be honest, that’s the same experience I have with most all-inclusive. The all-inclusive menu could be a little bit more exciting, and for some reason, the juices are way too strong (need 4 times as much water, but they checked it, and it should be ok, according to Greece standards). Coffee is just boring. Couple of things that could be improved: keep the “children” swimming pools open a bit longer, accidents do happen in children pools - clean it straight away, too long lines for drinks and ice-cream.
Bodde her 7 netter i august 2020

10/10 – Utmerket

Ekaterina

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 10 netter i september 2019
Svar fra Guest Relations Team den 27. nov. 2019
thank you very much for your rating. we wish to welcome you again in our hotel.

4/10 – Dårlig

Verifisert reisende

Bodde her 12 netter i oktober 2019
Svar fra guest relation team den 4. nov. 2019
thank you for your feedback. we would appreciate your comments on your rating which will help us improve our services.

8/10 – Bra

Sabine og Dieppe

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
La nourriture au top Les installations piscines au top Proche de la mer Aucune visites proposées Assez éloignée d un village typique
Bodde her 5 netter i oktober 2019
Svar fra guest relations team den 4. nov. 2019
merci beaucoup pour votre gentil commentaire. nous souhaitons vous revoir dans notre hôtel à l'avenir.

8/10 – Bra

BSL og Boulogne-Billancourt

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hôtel très convivial avec pas moins de 10 bassins, de grands buffets à volonté où l'on peut déguster des pâtes, des pizzas, des viandes grillées, des poivrons grillés...et des desserts assez crémeux ou des pâtisseries au miel, des fruits frais. Le restaurant propose un grand choix mais l'intérieur est bruyant notamment à cause du bruit des lourdes chaises sur le carrelage.Boissons chimiques (coca, sodas en poudre..), pitas et pizzas disponibles également toute la journée au snack. Ma chambre était plutôt grande et calme avec une décoration très sommaire et la salle de bain était peu aérée et constamment inondée car douche non délimitée. Sinon les toboggans, l ensoleillement, le mini disco, l accès gratuit au tennis et la plage située à proximité sont des . Très bien avec des enfants.
Bodde her 7 netter i oktober 2019
Svar fra guest relation team den 4. nov. 2019
merci beaucoup pour vos commentaires. Vos commentaires sont très importants pour nous, car ils nous aident à améliorer nos services. nous souhaitons vous accueillir à nouveau dans notre hôtel à l'avenir.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Hyvä, monipuolinen ruoka. Ystävällinen henkilökunta. :) Mahtavat ruokalatilat. Hyvä vesipuisto. Hotellihuone tarvitsisi päivitystä. Kylpyhuoneen kuivaamiseen kaipasimme lastaa, koska lattia usein märkä ja vesi ja hiekka kulkeutuivat huoneeseen.
Bodde her 6 netter i oktober 2019
Svar fra guests relation team den 29. okt. 2019
thank you for you kind feedback. we always do our best to satisfy our guests. we will take your comments into consideration in order to improve ourselves. we hope to see you again in our hotel in the future.

10/10 – Utmerket

Jeff og Vancouver

Reiste med familie og små barn
Likte: Renhold og overnattingsstedets bygg og tilstand
Great facilities, the kids loved it. Only minor issue with the kids club, could use some more engaged staff.
Bodde her 7 netter i oktober 2019
Svar fra Guest relation team den 22. okt. 2019
We would like to thank you for choosing our hotel for your holidays and for your feedback. It is importand for us to know your opinion in order to improve ourselves. We wish to have the opportunity to welcome you again in our hotel in the future.

8/10 – Bra

Igor

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Отдых с семьёй в конце сезона, октябрь 2019.
Из плюсов, большая и чистая территория, много бассейнов и водных горок, хорошая анимация и приветливый персонал. До моря минут 5 пешком. Большая столовая, отличная еда, очень вкусная и разнообразная. На баре у бассейна подают отличную пиццу и шаурму, очень рекомендую! Из минусов, это долгое заселение, не удобный матрас (чтобы не сказать хуже), плохая уборка и отсутствие душевой кабинки в ванной, весь пол становится мокрый и ужасно скользкий. Полотенца и постели за 6 дней не меняли, а просто протирала влажной тряпкой пол и то не всегда и не везде, балкон вообще не убирали. Есть много прокатов машин рядом с отелем и цены умеренные. Так-как далеко до остановки и автобусы ходят не регулярно, то машина на прокат это лучшая альтернатива и единственная возможность куда-то попасть не завися от общественного транспорта.
Bodde her 4 netter i oktober 2019
Svar fra guest relation team den 20. okt. 2019
we would like to thank you for your very important feedback. we will take you comments into consideration in order to improve ourselves. we wish to welcome you again in our hotel in the future.

8/10 – Bra

Verifisert reisende

Bodde her 7 netter i september 2019
Svar fra GUEST RELATION TEAM den 8. okt. 2019
THANK YOU FOR YOUR FEEDBACK

8/10 – Bra

Verifisert reisende

Bodde her 7 netter i september 2019
Svar fra GUEST RELATIONS TEAM den 8. okt. 2019
THANK YOU FOR YOUR FEEDBACK

8/10 – Bra

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was very clean with many pools and water parks for all the ages. It was near the beach and in the village. Nice food and all the day and nice staff. Some rooms are old and need renovated.
Bodde her 2 netter i august 2019
Svar fra GUEST RELATION TEAM den 8. okt. 2019
THANK YOU VERY MUCH FOR YOUR FEEDBACK

8/10 – Bra

HG

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Like: - Good for families with young children - Many swimming pools with water slides - Good food in All Inclusive restaurant - Friendly staff - Clean Not like: - Family room is poorly decorated - Poor quality food in Asian a la cart restaurant - Many items not included and are to be paid extra, like swimming pool towels, beach beds, etc. - Animation is nice for small children, but good animation for adults is missing. - The drinks were not fruit juices but were tasting like instant made with sugar
Bodde her 7 netter i august 2019
Svar fra GUEST RELATION TEAM den 8. okt. 2019
THANK YOU VERY MUCH FOR YOUR FEEDBACK

6/10 – Grei

Verifisert reisende

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 14 netter i juli 2019
Svar fra GUEST RELATION TEAM den 6. aug. 2019
THANK YOU FOR YOUR FEEDBACK.

4/10 – Dårlig

Verifisert reisende

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 7 netter i juli 2019

10/10 – Utmerket

Seyde

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vänligt för barnen trevligt bemötande
Bodde her 8 netter i juli 2019

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Το πάρκο, το φαι, το προσωπικό και η φιλοξενία ήταν φανταστικα
Bodde her 1 natt i juli 2019

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Toilettes du self négligées au niveau entretien, avec des portes qui ne ferment pas ou mal...
Bodde her 6 netter i juli 2019
Svar fra Guest Relations Team den 24. juli 2019
Merci pour votre avis. nous essayons toujours d'améliorer nos services et vos informations sont très importantes pour nous.

8/10 – Bra

Verifisert reisende

Reiste med familie og små barn, Reiste med en gruppe
Likte: Personale og service og fasiliteter
Globalement bien, le personnel très accueillant et sympa. Activités proposées à améliorer et entretiens de l’établissement aussi à améliorer.
Bodde her 7 netter i juni 2019

4/10 – Dårlig

Verifisert reisende

Likte ikke: Personale og service og fasiliteter
Bodde her 7 netter i juni 2019

4/10 – Dårlig

christelle

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
A l arriver facture pour mon fils âgé de 12 ne le 14 décembre 2006 hors sur le site propose jusqu a 12 ans gratuit coût de la facture 54 euro j ai trouvé cela inacceptable
Bodde her 2 netter i mai 2019
Svar fra resrevations den 4. juni 2019
you had a reservation for 2 persons and you came 3 without any information. moreover the child was already 12 years old. free is until 11 years if already in the reservation.

8/10 – Bra

MICHAIL

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i april 2019
Svar fra reservations den 4. juni 2019
Thank you for booking with us and for your rating. we wish to see you again in our hotel.

8/10 – Bra

Gaoussou

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Les animateurs et l’ambiance étaient très bons.
Bodde her 6 netter i oktober 2018

10/10 – Utmerket

Sharon og London

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very clean and friendly hotel. Only 1 negative is excursions, they were not advertised however the receiption desk staff were more than happy to help when asked.
Bodde her 6 netter i oktober 2018

8/10 – Bra

DomDom og Clamart - France

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Tres bon rapport qualité/prix. Plutot orienté falmille avec des enfants. Nourriture variée et de bonne qualité. Il faudrait ajouter des patins aux chaises car cela amplifie le bruit des salles du restaurant principal... Le personnel est aimable et souriant pour peu qu’on leur dise bonjour et qu’on parle avec eux. Dommage que certaines populations de clients se comportent mal, mais cela se retrouve maintenant partout helas.
Bodde her 6 netter i oktober 2018

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Seul bémol, l'environnement de l'hôtel n'est pas formidable. Pour le reste rien de négatif surtout compte tenu du prix
Bodde her 6 netter i oktober 2018

2/10 – Forferdelig

Micaela

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Inte detta hotell igen!
Otrevlig personal, INTE all inclusive, dålig städning, råttor och ohyra, rummen är i dåligt skick. Känns absolut inte som ett 4 stjärnigt hotell.
Bodde her 7 netter i juli 2018

4/10 – Dårlig

Steve og Staffordshire

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold og romkomfort
Room was old and tired. Bathroom had tiles missing and grouting was completly black around the top of the bath. Shower curtain had mould on. Room was nothing like photos on website. Had to pay ectra €100 to move room.
Bodde her 7 netter i juni 2018

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i juni 2018

6/10 – Grei

Thierry

Likte: Personale og service og overnattingsstedets bygg og tilstand

8/10 – Bra

Lydie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hôtel familial

8/10 – Bra

Verifisert reisende

Likte: Personale og service og romkomfort

10/10 – Utmerket

Xrysoula

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

4/10 – Dårlig

Mike og London

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
If this is a 4 star hotel then the Crete is in Africa
Bodde her 7 netter i september 2017

8/10 – Bra

Verifisert reisende

Likte: Personale og service og overnattingsstedets bygg og tilstand
Verblijf
Met kinderen is het super. Zonder kinderen is het druk en adviseer ik een 18 plus vakantie aan
Bodde her 12 netter i september 2017

6/10 – Grei

mathra og london

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Not a bad hotel but not 4 star
Hello everyone , we had stayed here at gouves water park for 10 days, the room was in need of updating the beds were uncomfortable, and pillows in need of replacing , the restaurant had nice food , but sometimes it could be difficult to fight your way through the crowds not much manners from people, also small children running about spilling food and in general being rude and bad mannered , not all of these problems can be blamed on the hotel and of course it is up to parents to teach there children how to behave, the parents would just let there kids do anything and it was obvious that the small children did not feel comfortable because there mums and dads could not be bothered getting up from there b sides sending 3 year old kids to get food drinks is a no no, and when i said to a senior member of staff they said they had a rule that it was only children 8 and over that were allowed to get food drinks again this rule was not being enforced, the staff need to make sure that the rules for the all inclusive bands are enforced, as people were purchasing large vodkas whisky which they were not entitled to do , this made guests that had paid the extra 25 euros a day annoyed , what was the point ? paying the 25 euros when no one bothered checking the wrist bands, the hotel could be much better if some simple things were changed, staff must challenge bad behaviour, i saw a drunk man pick up his small child and launch him into the pool to the cheers of the crowd.
Bodde her 14 netter i juni 2017

8/10 – Bra

Tracey

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel and walking distance to the beach
Had a lovely long weekend at this hotel. Room was just what you needed. Had a meal at their Smile restaurant at the beach and in the Chinese. If I had to choose would go for the Chinese. Lots of food to choose from all day long. Water slides open 12 to 6pm and you had choices of another 4 pools to swim in. Also enjoyed a massage at the spa. 15 mins away from the airport really easy to get taxi costs 30 euros.
Bodde her 3 netter i juni 2017

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel
We stayed here 10 nights ,2 adults one 4 yr old,plenty of activities for children, especially the kids club, goid choice with the food, Asian restaurant was a nice change though. Maksure you take beach towels as not supplied all in all we had a great holiday
Bodde her 10 netter i juni 2017

6/10 – Grei

gloria

Likte: Personale og service
More like a 3/2 stars
The area where the hotel is located is depressing. Rooms are okay but only the one which have been refurbished, the old ones are awful. Food okayish, it s all about the quantity but not about about quality. It s gets really busy at meal times making the whole experience not pleasant.

8/10 – Bra

Verifisert reisende

Likte: Renhold og overnattingsstedets bygg og tilstand
Agréable pour un week-end. La nourriture n'est pas exceptionnelle mais reste convenable. Le service est à la hauteur du prix.

4/10 – Dårlig

Bettina

Likte ikke: Renhold og romkomfort
not what we've expected
We (parents + 1 infant) had booked 7 nights at Gouves Water Park all-inc. At the arrival the employees where very helpful but then the desaster started. Our room was horrible! There were almost dust bowls under the bed, hairs in the drawers and dust on the table. Then you had the choice to leave the balcony door open which was right next to the kitchen (smell) and noisy from the fans of cold storage house or close the door and a horrable noise of the aircon wouldn't let you fall asleep. So we claimed (as almost 30% of all guests) and got a new room the day after which wasn't already cleaned up (at 3pm!). There the shower head was calcified and the toilet smelled after Chlorine. The food was more like a canteen, only the fresh cocking stations were delicious. The drinks were all sweetened or sugered, inacceptable for our infant, the wine tasted like rocket fuel, no fresh fruits except of water melons. At the cocktail bar were only the daily drinks for free (mainly with Ouzo), all others we had to pay. For the towels we had to pay as well (beside the deposit) even of all-inc, inacceptable. The segments at the water slides were very inaccurate mounted, so that after 2 slides my booty hurted and I quit as well as my son. We've confronted the management with our claims and they said they'll improve. Overall not very relaxing holidays and definetly not a 4 star hotel!!!!