Terrasse/patio

Anmeldelser av Aquila Porto Rethymno

5 out of 5
Aquila Porto Rethymno
Sikelianou & Venizelou 52A, Rethymno, Crete Island

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 43 av totalt 85 anmeldelser." "
Rangering på 8 − Bra. 31 av totalt 85 anmeldelser." "
Rangering på 6 − Grei. 8 av totalt 85 anmeldelser." "
Rangering på 4 − Dårlig. 3 av totalt 85 anmeldelser." "
Rangering på 2 − Forferdelig. 0 av totalt 85 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

BRITT

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Alt var meget bra. Beliggenhet, maten, service, rommet, sengene. Kommer gjerne tilbake
Bodde her 6 netter i august 2023
Svar fra Eleni Almpantaki | Crs Secretary den 24. okt. 2023
Dear guests, thank you so much for your kind words! It would be our pleasure to welcome you back in the near future!

8/10 – Bra

Veronica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 13 netter i juli 2023
Svar fra Eleni Almpantaki | Crs Secretary den 16. aug. 2023
Dear guests, we do appreciate that you took the time to rate our hotel. It is our pleasure that you enjoyed your stay and we look forward to welcoming you again!

8/10 – Bra

Monica

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Flott
Hotellet var fint, lå kjempe bra til. Forventer blide ansatte, men det var et par i utebaren som kanskje burde funnet på no annet.. Ellers flott
Bodde her 13 netter i juli 2022
Svar fra Eleni Almpantaki | Crs Secretary den 27. juli 2022
Dear guest, thank you for choosing Aquila Porto Rethymno for your vacation and for your kind words. Our primary goal is to ensure that our guests receive the best possible service and we would appreciate it if you can advise us more details regarding your experience. We are glad that you had an enjoyable stay and hope to have the pleasure of welcoming you again in the near future.

8/10 – Bra

Stian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Herlig uke!
Hadde en flott uke på hotellet! Vi hadde booket et rom med delvis havutsikt, og ble skuffet da vi kom frem og man nærmest måtte kaste seg ut av balkongen for å se havet. Hotellrommet lå også ut mot en gate med litt støy. Vi fikk derimot oppgradert rommet til et superior rom med havutsikt - altså fantastisk service. Frokosten på hotellet er et høydepunkt! Her får man nydelig frokostmat i et stort og variert utvalg i selskap av fantastiske servitører som smiler, hilser deg velkommen og rydder som helter. Dimitra er verdig hotellets 5 stjerner alene! Rommet som vi fikk oppgradert var lyst og lett med fine møbler og god seng. Stranden tilhørende hotellet er suveren - man må bare krysse veien. Avslutningsvis ligger hotellet sentralt til med bare 10-15 minutters gange fra gamlebyen.
Bodde her 7 netter i september 2021
Svar fra Eleni Almpantaki | Crs Secretary den 13. okt. 2021
Dear guests, thank you so much for your kind words! We are delighted to read that you enjoyed all aspects of your stay with us and will make sure to share your comments with our staff. Our Side Sea VIew Rooms do offer a side view of the sea however we are always at the disposal of our guests to assist and we are glad that you have found an accommodation more suitable to your needs. We do hope to have the pleasure of welcoming you again in the near future and wish you a cozy winter!

10/10 – Utmerket

Ania

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 14 netter i juli 2020
Svar fra Elina Sakaraki den 29. aug. 2020
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! We look forward to welcoming you back.

8/10 – Bra

Tove

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Byens beste hotell?
Nydelig sted. Kommer gjerne igjen. Bodde i 6 etg med havutsikt. Fantastisk frokost buffe med fersk presset appelsinjuce! Gode senger med dyner og puter (ikke bare laken) Utrolig god service til alle, her føler man at man virkelig bor på "hotell":) Nydelig strand rett over veien. Som hotell gjest er solsenger og parasoller gratis i tillegg til at du får nye badehåndklær hver dag. Gangavstand til gamlebyen, rikelig med butikker og restauranter i umiddelbar nærhet.

8/10 – Bra

Amalie og Oslo

Likte: Renhold og personale og service
Flott sted
Fint hotell med fantastisk betjening som gjør sitt ytterste for at gjestene skal trives. Rommet kunne trengt litt opppussing.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fin beliggenhet
Veldig bra service, smilede og hyggelig betjening. Veldig bra frokost buffe.

8/10 – Bra

Vidar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra beliggenhet
Flott beliggenhet nær strand og kun en liten spasertur til gamlebyen. Ligger like ved en trafikkert vei som skiller hotellet fra stranden.

8/10 – Bra

Vidar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra beliggenhet
Flott opphold. Fantastisk beliggenhet med strand, og liten spasertur til den koselige gamlebyen.

8/10 – Bra

Snowman og NORWAY

Likte: Personale og service og overnattingsstedets bygg og tilstand
Meget god service, men romstandard ikke 5-stjernes
Meget god service. Fantastisk frokostbuffet. Meget god og velorganisert hotell-strand med gratis solsenger og egne badehåndklær. Meget god beliggenhet. En kilometer til gamlebyen med sitt store utbud av restauranter og butikker. Rommene trenger opp-pussing (slitt og flekkete teppebelegg) og aircondition-anlegget er dårlig. Trafikkert vei mellom hotell og strand ikke til særlig sjenanse. Har vært her før og skal tilbake.

10/10 – Utmerket

Far og sønn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Høyklasse Hotell - Sentralt i Rethymno
Bodde på Aquila Porto Rethymno i 12 dager og er generelt MEGET godt fornøyd! Hvis du vil være sikker på god beliggenhet, standard/comfort/faciliteter og service, er dette et "bankers" Hotell. Mottakelsen var suveren, og vennligheten til personalet eksemplarisk. Frokosten er fantastisk og over forventet. Hvis jeg skal sette fingeren på noe, så er det stive priser på selve Hotellet. Altså kjøp av mat, drikke og andre tjenster. De reklamerer med internett tilgang, men internettet på dette Hotellet er ubrukelig. Dette er et såkalt 5-stjernes Hotell, men jeg synes ikke standarden på rommene lever opp til andre 5 stjernes jeg har besøkt i andre Europeiske byer. Men så bruker man jo ikke rommene mye når man er der. Dette er et klassehotell, og stemningen er litt "stiv" men god. Anbefales på det varmeste!

8/10 – Bra

sadesh

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Need to work more on room cleaniness. Found hair on bathroom shower head pipe and hair dryer not powerful enough.
Bodde her 4 netter i mars 2024
Svar fra Eleni Almpantaki | Crs Secretary den 17. apr. 2024
Thank you for taking the time to review our hotel. We are sorry to hear that there were some aspects of your stay that you werent happy with. We will use all the comments you have made to improve our services. We are looking forward to welcoming you back in the future.

10/10 – Utmerket

Pamela

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel with three pools, excellent breakfast buffet, top notch service
Bodde her 3 netter i november 2023
Svar fra Eleni Almpantaki | Crs Secretary den 13. nov. 2023
Dear guests, thank you so much for your feedback regarding your recent stay with us! We are really grateful for your kind words and look forward to welcoming you again in the near future!

10/10 – Utmerket

Pascal

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Toutes commodités avec super petit dej
Très bel hôtel proche du centre avec 3 piscines et transats sur la plage. En 5 min vous êtes sur le port ou dans la rue piétonne. Les chambres sont spacieuses et bien agencées avec terrasse vue mer et belle salle d'eau. Personnels très très attentionnés et belles prestations. Enfin super petit déjeuner au bord de la piscine.
Bodde her 3 netter i oktober 2023
Svar fra Eleni Almpantaki | Crs Secretary den 24. okt. 2023
Dear guests, thank you very much for your wonderful words! We are so glad that you had a pleasant stay with us and look forward to welcoming you again in the near future!

8/10 – Bra

Jan Louis M

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Proper hotel, goed eten, zeer vriendelijk personeel. Vlak aan het privé-strand gelegen (kustbaan oversteken) met gratis ligzetels, parasols en bediening van drank. Weinig ligplaatsen aan de 2 zwembaden, maar er was altijd wel plaats (half juni!). Mooie wandelboulevard tot het oude centrum (1km) met talrijke terrasjes, winkeltjes, kleine mooie straatjes, de haven. Zeer goede all-inn. Mooie terrassen. De bediening aan de terrassen kon wel lang duren (tot een half uur). Negatief was het vervoer van de luchthaven: bij aankomst 3,5 uur voor 80km en met 20 stopplaatsen met een volle grote autobus. Nochtans was ons een foto doorgestuurd van een minibus. De terugrit ging vlotter (2u) met een kleinere bus.
Bodde her 8 netter i juni 2023
Svar fra Eleni Almpantaki | Crs Secretary den 20. juni 2023
Dear guests, thank you very much for your kind comments, we are so glad to read that you had a pleasant stay with us.Please accept our best wishes for an enjoyable rest of the summer. Looking forward to welcoming you again in the near future!

10/10 – Utmerket

Richard

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ocean view.
Bodde her 5 netter i mai 2023
Svar fra Eleni Almpantaki | Crs Secretary den 20. juni 2023
Thank you very much for choosing our hotel! Looking forward to welcoming you again in the near future!

10/10 – Utmerket

Adele

Bodde her 6 netter i august 2022
Svar fra Eleni Almpantaki | Crs Secretary den 27. aug. 2022
Dear guests, thank you so much for your rating! We are really grateful and hope to have the pleasure of welcoming you again in the near future.

6/10 – Grei

FOUAD

Likte: Renhold
Bodde her 7 netter i juli 2022

6/10 – Grei

Suzie

Bodde her 7 netter i juli 2022

10/10 – Utmerket

Julie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 8 netter i april 2022
Svar fra Eleni Almpantaki | Crs Secretary den 29. apr. 2022
Dear guests, thank you very much for your rating! We are glad that you enjoyed your vacation with us! Looking forward to the pleasure of welcoming you again in the not too distant future.

4/10 – Dårlig

Hervé

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2021
Svar fra Eleni Almpantaki | Crs Secretary den 15. okt. 2021
Dear guests, thank you very much for your feedback. We were sorry to see that you did not experience the level of service we ordinarily take pride in and would be grateful if you had provided us with more information during your stay in order to assist you. We hope to have the pleasure of welcoming you on another occasion in the near future.

8/10 – Bra

Eva

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra hotell men tyvärr väldigt liten pool.
Bodde her 10 netter i september 2021
Svar fra Eleni Almpantaki | Crs Secretary den 13. okt. 2021
Dear guests, thank you very much for your feedback! We are glad that you enjoyed your stay and hope to have the pleasure of welcoming you again in the near future.

10/10 – Utmerket

benjamin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very good overall
Bodde her 1 natt i september 2021
Svar fra Eleni Almpantaki | Crs Secretary den 28. sep. 2021
Dear guests, thank you very much for your kind feedback! We are delighted that you enjoyed your stay with us.

10/10 – Utmerket

CHRISTA

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
L’Hotel est très bien placé: en face de la plage privée, a 15 min à pied du centre historique. Le personnel est très professionnel et agréable. Un petit déjeuner complet et très bon qu on peut prendre à l extérieur. Les chambres sont grandes et redecorees avec beaucoup de goût.
Bodde her 7 netter i august 2021
Svar fra Eleni Almpantaki | Crs Secretary den 3. sep. 2021
Dear guest, Thank you for choosing Aquila Porto Rethymno for your vacation and for your kind words. It is our main goal to ensure that our guests receive the best possible service and it is so re-assuring when we receive such feedback. We are really glad that you enjoyed the location as well, and we do hope to have the pleasure of welcoming you again in the very near future.

8/10 – Bra

Verifisert reisende

Likte: Renhold og romkomfort
Likte ikke: Personale og service
Service not 5-star level but friendly staff.
Parking: For those of you with rental cars, there is no parking at the hotel and no parking space available in close vicinity either. Closest paid parking is 20 minutes away. Service: Its a mixed bag. Very friendly staff, however we wanted to extend our stay with one night and unfortunately there was a mix up. We eventually solved it, but the inconveniece of discussing the issue with the staff took several hours (and made us uncomfortable). Otherwise very attentive and friendly staff overall.
Bodde her 4 netter i juli 2021
Svar fra Eleni Almpantaki | Crs Secretary den 14. aug. 2021
Dear guest, Thank you for choosing Aquila Porto Rethymno for your recent stay to our beautiful Island. Please note that the closest paid parking is 3 minutes away circa 500 meters. We are delighted to know that our hotel exceeded your expectations and our team is extremely proud, that you enjoyed your time with us so much. Our aim at the Aquila Porto Rethymno Hotel is to ensure that you experience a wonderful stay and so it is a great pleasure to be provided with such positive comments in respect to our facilities and the service we provide. It was a great pleasure to host you and thank you once again for taking the time to provide us with your valuable feedback.

6/10 – Grei

Aline

Likte: Personale og service
Hotel is a bit outdated and unfortunately a bit noisy. Staff is friendly. Breakfast buffet is big and fresh.
Bodde her 2 netter i juli 2021
Svar fra Eleni Almpantaki | Crs Secretary den 14. aug. 2021
Dear guest, Thank you for taking the time to leave a review following your stay at the Aquila Porto Rethymno Hotel. Our primary goal is the satisfaction of our valued guests and we were disheartened to read that we didn’t quite meet your expectations. We believe and certainly it is the opinion of the vast majority of our guests that our hotel meets the rating it has been awarded and therefore we were very sorry to learn of your own personal opinion. From all the team, thank you for taking the time to provide us with such a personal recommendation and we certainly hope we have the pleasure of your company again, in the very near future.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hôtel très accueillant. L’établissement est propre et super bien géré. Le petit déjeuné est varié. Yen a pour tout les goûts. Très agréable d’avoir des transats en suffisance également que ce soit en piscine ou sur la plage. Seul bémol, les chambres ne sont pas dignes d’un 5 étoiles. En arrivant la chambre n’était pas super propre et une bonne rénovation serait de mise. Sinon tout le reste était top!
Bodde her 7 netter i juli 2021
Svar fra Eleni Almpantaki | Crs Secretary den 14. aug. 2021
Dear guest, Thank you for choosing Aquila Porto Rethymno Hotel for your recent vacation and for taking the time to provide your review. We are extremely pleased to learn that overall your had a most enjoyable stay with us, and we appreciate you taking the time to provide your constructive feedback. We are however sorry that you were not entirely satisfied with the room that was allocated to you. We would like to assure you that if we had been made aware that you were not completely satisfied we would have done all we could to have resolved any issues. Thank you again for your time and we hope that you will consider staying with is again in the future.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and staff.
Bodde her 3 netter i juli 2021
Svar fra Elina Sakaraki den 30. juli 2021
We are so pleased that our staff and hotel location met all your expectations during your stay. Guest satisfaction is our first priority and your acknowledgement is our best reward! We will be sure to pass on all your lovely feedback to and all will be delighted to hear! We look forward to the pleasure of welcoming you once again in the not too distant future.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The breakfast is incredible. There are so many options and great quality!! The view is second to none. The area is perfect for beach, walking to the Port etc. There are great places to eat in the hotel and very close . It was a wonderful vacation!
Bodde her 4 netter i juli 2021
Svar fra Elina Sakaraki den 27. juli 2021
Dear guest, thank you for your feedback - Your comments are welcome and appreciated. We're so pleased that you enjoyed your time with us! Guest satisfaction is our number one goal and there is nothing better than achieving that! Once again, thank you very much for choosing our hotel for your stay & we look forward to welcoming you back before long!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice spot, and great stuff specially Eva and the young guy I think his name is Tomas ! Very helpful
Bodde her 5 netter i juli 2021
Svar fra Elina Sakaraki den 27. juli 2021
Dear guest, thank you for sharing your experience with us. Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy our hotel and staff met all your needs during your stay. I shall forward your e-mail to my colleagues at the hotel who tried their best to make your stay a memorable one! We look forward to welcoming you back!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr nahe am strand. Kostenlose Strand Liegebetten vom Hotel zur verfügung.
Bodde her 11 netter i juli 2021
Svar fra Elina Sakaraki den 26. juli 2021
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! Guest satisfaction is our number one goal and there is nothing better than achieving that! We look forward to welcoming you back.

8/10 – Bra

Dea

Likte: Renhold, personale og service og romkomfort
Fint hotel
Rigtigt fint hotel med et godt stort værelse. Dog var altanmøblerne ikke så behagelige og hørtørreren var gammel og dårlig. Rigtigt sødt og hjælpsomt personale og lækkert strandområde og stort morgenmadsbuffet. Flere små mini-markeder lige om hjørnet. Ca et kvarters gang til den gamle bydel. Vi ville bo der igen, men i vores optik var det ikke 5-stjernet.
Bodde her 10 netter i juli 2021
Svar fra Eleni Almpantaki | Crs Secretary den 14. aug. 2021
Dear guest, Thank you for choosing Aquila Porto Rethymno for your recent vacation, and for providing us with your wonderful review. It is our constant aim to ensure that our guests receive the very best in service and it is therefore so rewarding when we receive feedback praising our staff. Please be assured that we take on board your constructive comments and we will certainly be reviewing the facilities to ensure we make any necessary improvements. We certainly hope that we may have the pleasure of your company again in the very near future.

10/10 – Utmerket

Jesper

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Topklasse service og faciliteter - og supergod beliggenhed i forhold til strand og den gamle bymidte.
Bodde her 11 netter i juli 2021
Svar fra Elina Sakaraki den 26. juli 2021
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! Guest satisfaction is our number one goal and there is nothing better than achieving that! We look forward to welcoming you back.

10/10 – Utmerket

Pernille

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dejligt hotel
Dejligt hotel med super service og perfekt beliggenhed.
Bodde her 7 netter i juli 2021
Svar fra Eleni Almpantaki | Crs Secretary den 3. sep. 2021
Dear guest, Thank you for choosing Aquila Porto Rethymno for your vacation. It was a great pleasure to read your kind comments about the service and we loved your photo! We are really glad that the hotel’s location enhances our efforts in providing the best possible experience and we hope to have the pleasure of welcoming you again in the very near future.

10/10 – Utmerket

Elie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
100 sur 100
Hotel tres confortable tout le monde est tres sympatique le directeur tres a l ecoute et particulierment accueillant
Bodde her 10 netter i august 2020
Svar fra Elina Sakaraki den 7. sep. 2020
Chère Madame, Je tiens à vous remercier d'avoir pris le temps de rédiger un commentaire suite à votre séjour au Aquila Porto Rethymno. Quel honneur de lire un message si positif sur notre hôtel et sur le séjour que vous avez passé. Je suis enchanté d'apprendre que notre directeur était très à l’ écoute et particulièrement accueillant. Je vous remercie d'avoir cité le service assuré par nos équipes comme étant un service optimal et soyez certains que je ne manquerai pas de partager avec l'ensemble des équipes votre magnifique commentaire. J'espère avoir le plaisir de vous accueillir à nouveau prochainement.

10/10 – Utmerket

Ekaterina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place for great holidays
It's a great location, highly recommend, quite and in the middle of live of this beautiful city Retimno. Great shopping, beautiful long beach with sand and warm water. Beach is just 1 min walk and it's really close, we went swimming in the early morning and late everything for sunset. Beds are good. Room is quite big and you find there everything to dry your swimwear. Only teakettle in the room was missing. Food in the hotel is ok, we had only breakfast, but around there are plenty of taverns, bars, coffeeshops, and supermarkets with fresh fruits and good prices. Next i stayed in Agia Pelagia, it's terrible. Rethymno is really great place for great holidays
Bodde her 8 netter i juli 2020
Svar fra Elina Sakaraki den 29. aug. 2020
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! We look forward to welcoming you back.

8/10 – Bra

Verifisert reisende

Likte: Romkomfort
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
1st week
The Reception team were polite and helpful with the new electronic check-in and contactless check out. The service staff in the restaurants were not helpful and didn’t know when the App worked for service. The first day we had to wait for cutlery. The second day the tables has been properly ser-up. The water for the bath was yellow and slow to drain away. The shower and sink water were fine. Whilst there was disinfectant stations throughout there were regularly small bags of rubbish near the elevator.
Bodde her 2 netter i juli 2020

10/10 – Utmerket

Anri

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2019
Svar fra Elina Sakaraki den 31. okt. 2019
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! We look forward to welcoming you back.

10/10 – Utmerket

philippe

Bodde her 2 netter i oktober 2019

6/10 – Grei

Danette og California

Reiste med en gruppe
Likte: Renhold og personale og service
Property had a great view and staff very friendly. In a great location to walk to restaurants. I recommend eating at a restaurant off the ocean front for lunch and dinner as it gives you a better flavor of Greek Cuisine. Breakfast was very good with a lot of options. It is dated and the walls were not sound proof so we could hear the people in the next room. Thankfully, folks around us were not loud and went to bed early.
Bodde her 3 netter i september 2019
Svar fra Elina Sakaraki den 13. okt. 2019
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! Kindly rest assured that your feedback has been shared with the related departments for immediate consideration & improvement where applicable. We look forward to welcoming you back.

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location and amenities. Regrettably they have no parking lot so if you drive a car there, expect logistic challenges in finding a place to park overnight. The service is quite good - not 5 star, but friendly overall.
Bodde her 2 netter i september 2019
Svar fra Elina Sakraki den 3. okt. 2019
Dear Guest, Thank you for taking the time to leave a review following your stay at the Aquila Porto Rethymno Hotel. Please note that despite the free open parking area located in some meters distance from the hotel, alternatively there is a private open parking area located at the marina area, in 300m approx. We are very pleased to know that there were aspects of our hotel which you enjoyed and that overall you had a pleasant stay. We do hope you may consider a return visit in the very near future.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 7 netter i september 2019
Svar fra Elina Sakaraki den 13. okt. 2019
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! We look forward to welcoming you back.

6/10 – Grei

Verifisert reisende

Likte: Renhold og personale og service
Bodde her 7 netter i august 2019
Svar fra Elina Sakaraki den 13. okt. 2019
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! We look forward to welcoming you back.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 7 netter i juli 2019
Svar fra Elina Sakaraki den 10. aug. 2019
Dear guest, we appreciate your feedback - We look forward to welcoming you back!

10/10 – Utmerket

Matthieu

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Très bien
Petit problème de chambre le 1er jour et surclassement le deuxième avec dîner offert, très professionnel. Bel hôtel, moderne. Chambre penthouse exceptionnelle. Très bon buffet le soir, varié et de qualité. Petit déjeuner très bon aussi.
Bodde her 2 netter i juli 2019
Svar fra Elina Sakaraki den 27. juli 2019
Chère Madame, Cher Monsieur, Nous tenons à vous remercier d'avoir pris le temps d'écrire un commentaire suite à votre séjour à l'Aquila Porto Rethymno. Quel honneur de lire un message positif sur notre hôtel & nous sommes ravis d'apprendre que vous êtes satisfaits avec le séjour que vous avez passé dans la chambre penthouse. Nous espèrons avoir le plaisir de vous accueillir à nouveau prochainement.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and so many restaurants and shops close by which makes it convenient. The staff is friendly and helpful and very accommodating. I was not impressed with the spa and the location (right by the fitness center inside the hotel) made my massage not enjoyable since I can hear the noise from the treadmill and people talking right outside. The pools are great and there are three of them, too bad they close early, around 6pm so after a long day of activities or excursions you won’t be able to enjoy the pool. The hotel is great and has several on site locations to eat and drink. The breakfast was not too impressive and we only ate it once during our 5 day stay since the options were limited. But Rethymno is amazing and we had a great time. This place is about 1-1.10 hours from the port or airport.
Bodde her 4 netter i juli 2019
Svar fra Elina Sakaraki den 27. juli 2019
Dear guest, Thank you for sharing your feedback with regards to your stay at our Aquila Porto Rethymno. We are delighted to read that you enjoyed your stay and thank you for your recognition of our staff. Meanwhile, please accept our sincere apologies for not meeting your expectations when it comes to spa & pool facilities as well as the breakfast buffet. Kindly rest assured that your feedback has been shared with the related departments for immediate consideration & improvement where applicable. Once again, thank you very much for choosing our hotel for your stay & we look forward to welcoming you back before long and will strive to serve you better.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i juni 2019
Svar fra Elina Sakaraki den 27. juli 2019
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! We look forward to welcoming you back.

10/10 – Utmerket

Verifisert reisende

Bodde her 4 netter i juni 2019
Svar fra Elina Sakaraki den 25. juni 2019
Thanks for staying with us. We appreciate your feedback!