The hotel was very dark and staff were not available for several minutes to check us in. After check in we noticed there were several things not cleaned in our hotel room including soap left in the shower, dirty towels pretending to be clean, tv not properly working, and lamps were not able to turn on. It was a very gloomy room. The only upside was the comfy rooms. I will stay elsewhere from now on. Pool area was ok. Hot tubs were being replaced and that’s about all. Breakfast was average. Thankfully I had leftovers from the night before.