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Anmeldelser av Riosol Hotel

3 out of 5
Riosol Hotel
C/ Isla De Lobos Nº1, Puerto Rico, Mogan, Gran Canaria

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 165 av totalt 773 anmeldelser." "
Rangering på 8 − Bra. 373 av totalt 773 anmeldelser." "
Rangering på 6 − Grei. 136 av totalt 773 anmeldelser." "
Rangering på 4 − Dårlig. 66 av totalt 773 anmeldelser." "
Rangering på 2 − Forferdelig. 33 av totalt 773 anmeldelser." "

7,6/10

Renhold

7,8/10

Personale og service

7,2/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

6,6/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Christoffer

Reiste med familie og små barn
Likte: Fasiliteter
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Veldig slitent og møkkete. Skikkelig utrivelige renholds arbeidere. Heisen virket kun når den følte for det. Og veldig vanskelig å bevege seg mellom etasjene uten
Bodde her 6 netter i februar 2024
Svar fra Community Manager den 1. mars 2024
Dear Christoffer,Thank you for evaluating our services and facilities and choosing Riosol as your destination in Gran Canaria.We have taken note of your comments on the staff, lift, and the need to renovate our rooms to study how we can improve the experience for our guests. Your feedback is critical to us. Thank you very much for letting us know. We are honestly sorry for not having fulfilled your satisfaction this time.We will be happy to receive you again with a big smile. Kind Regards,Hotel RiosolRiversun-Touristic

10/10 – Utmerket

Anita Tveitan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint bassengområde med flott utsikt
Det oppvarmede bassenget var fantastisk. Området rundt var fint med behagelige solsenger. Flott utsikt fra en romslig balkong. Leiligheten hadde en enkel standard.
Bodde her 7 netter i februar 2024
Svar fra Community Manager den 29. feb. 2024
Dear Anita,We are very thankful after reading your review about your stay at Riosol.Thank you for praising our swimming pool area, spacious balconies, and great views.It is a pleasure to check that you enjoyed your holiday with us.We will be happy to receive you again with a big smile. Kind Regards,Hotel RiosolRiversun-Touristic

6/10 – Grei

Verifisert reisende

Reiste med familie
Bokker noe annet neste gang..
Rommene trenger en generell oppussing. Står superior rom har to dobble sovesofaer, det er det ikke. To smale enkle sofaer som en voksen vil slite med å få sove på. Heller ikke lystette gardiner, så det blir tidlig morgen... Basseng og bar området var fint.
Bodde her 4 netter i februar 2024
Svar fra Community Manager den 23. feb. 2024
Dear Guest,Thank you for evaluating our services and facilities and choosing Riosol as your destination in Gran Canaria.Thank you for praising our swimming pool and bar area.We have taken note of your comments on the sofa beds and the need to renovate our rooms and install lightproof curtains to study how we can improve the experience for our guests. Your feedback is critical to us. Thank you very much for letting us know. We are honestly sorry for not having fulfilled your satisfaction this time.We will be happy to receive you again with a big smile. Kind Regards,Hotel RiosolRiversun-Touristic

2/10 – Forferdelig

Wibeke

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Veldig fin mottakelse i resepsjonen. Når vi ankom leiligheten var det utrolig mye sukkermaur. I senga fant jeg en tom boks med nesespray og det var hull i lakenet. Maurene hadde også funnet veien til senga, veldig ubehagelig. Ble jo veldig bekymret for at det kunne være veggdyr. Badet var lite innbydende og dusjen bar preg av slitasje. Mulig vi var uheldige med vår leilighet, men jeg vil ikke bestille der neste gang jeg har behov for et døgn ekstra.
Bodde her 1 natt i januar 2024
Svar fra Community Manager den 26. jan. 2024
Dear Wibeke,Thank you for evaluating our services and facilities and choosing Riosol as your destination in Gran Canaria.Thank you for praising our Reception.We have taken note of your comments on the need to renovate the bathroom and eliminate the ants to study how we can improve the experience for our guests. Your feedback is essential to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time.We will be happy to receive you again with a big smile. Kind Regards,Hotel RiosolRiversun-Touristic

10/10 – Utmerket

Nils Petter

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i januar 2024
Svar fra Community Manager den 26. jan. 2024
Dear NilsWe thank you for your rating and the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests expectations, as this is a strong motivation for our dedicated team. Kind Regards,Hotel RiosolRiversun-Touristic

4/10 – Dårlig

Øistein

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Community Manager den 26. jan. 2024
Dear Øistein,We thank you for taking the time to review your stay.By the score of your review, we infer you think some aspects of our service could improve. We would be so grateful to know more about these areas to improve them. Kind Regards,Hotel RiosolRiversun-Touristic

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 15 netter i desember 2023
Svar fra Community Manager den 12. jan. 2024
Dear Guest,We thank you for taking the time to review your stay.By the score of your review, we infer you think some aspects of our service could improve. We would be so grateful to know more about these areas to improve them. Kind Regards,Hotel RiosolRiversun-Touristic

10/10 – Utmerket

Eskild

Bodde her 1 natt i desember 2023
Svar fra Community Manager den 12. jan. 2024
Dear Eskild,We thank you for your rating and the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests expectations, as this is a strong motivation for our dedicated team. Kind Regards,Hotel RiosolRiversun-Touristic

6/10 – Grei

ole jonny

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Ferie
Bodde her 10 netter i november 2023
Svar fra Community Manager den 15. jan. 2024
Dear Ole,We thank you for taking the time to review your stay.By the score of your review, we infer you think some aspects of our service could improve. We would be so grateful to know more about these areas to improve them. Kind Regards,Hotel RiosolRiversun-Touristic

6/10 – Grei

Paul Johan

Reiste med en gruppe
Likte: Personale og service og romkomfort
Likte ikke: Renhold
Generelt ett begynnende slitent hotel.. krane på vask kjøkken hang og slang.. dør til bad går nesten ikke igjen.. tv mindre enn en pc-skjerm. Som ikke virket. Orket ikke melde dette da vi ikke var så avhengig av tv. Renhold var ikke bra.. føtter og lugger var svarte bare etter en tur over gulvet- inn t il soverom. Frokost var veldig ok da. Men savnet en vanlig kaffetrakter der.
Bodde her 7 netter i november 2023

6/10 – Grei

Eddie

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Meget bra service og mat i matsalen. Dårlig rengjøring og bytter av sengetøy og håndkler. Slitent hotell som trenger oppussing!
Bodde her 14 netter i mai 2023
Svar fra Community Manager den 29. mai 2023
Dear Eddie,After reading your review about your stay at Riosol, we are very thankful.Thank you for praising our excellent service and food in the dining room.We have taken note of your comments on the need to improve the cleaning and bed linen changes to study how we can improve the experience for our guests. Your feedback is essential for us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time.We will be happy to receive you again with a big smile. Kind Regards,Hotel RiosolRiversun-Touristic

8/10 – Bra

Bjørn

Reiste med familie
Likte: Renhold og personale og service
Bodde her 3 netter i april 2023
Svar fra Community Manager den 24. apr. 2023
Dear BjørnWe thank you for your rating and the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests expectations, as this is a strong motivation for our dedicated team. Kind Regards,Hotel RiosolRiversun-Touristic

8/10 – Bra

Nina

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i mars 2023
Svar fra Community Manager den 29. mars 2023
Dear Nina,We thank you for your rating and the time dedicated to publishing it. We are always glad to know that the experience provided meets our guests expectations, as this is a strong motivation for our dedicated team. Kind Regards,Hotel RiosolRiversun-Touristic

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Dårlige bad. Sluk i dusj tok ikke unna vann. Lekkasje fra vask. Dårlig utrustet kjøkken. Dører som ikke gikk igjen mellom rommene
Bodde her 7 netter i mars 2023
Svar fra Community Manager den 22. mars 2023
Dear Guest, Thank you very much for taking the time to evaluate our services and facilities, and for choosing the Riosol Hotel as your destination in Gran Canaria.We have taken note of your comments on the need to improve the bathroom maintenance, our kitchen equipment, and the room doors to study how we can enhance the experience for our guests. Your feedback is critical to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time. We will be happy to receive you again with a big smile. Kind Regards,Hotel RiosolRiversun-Touristic

8/10 – Bra

Remi

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2023
Svar fra Community Manager den 3. mars 2023
Dear Remi,We thank you for your rating and the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests expectations, as this is a strong motivation for our dedicated team. Kind Regards,Hotel RiosolRiversun-Touristic

8/10 – Bra

NADER

Likte: Renhold, personale og service og fasiliteter
Jeg synes stedet var vidundelig panoramisk.
Bodde her 4 netter i februar 2023
Svar fra Community Manager den 3. mars 2023
Dear Nader,After reading your review about your stay at Riosol, we are very thankful.Thank you for praising our amazing views. It is a pleasure to check that you enjoyed your holidays with us.We are looking forward to welcoming you soon.Kind Regards,Hotel RiosolRiversun – Touristic

4/10 – Dårlig

Torbjørn

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Slitt hotell, med stort potensiale.
For å ta det positive først. Hotellet har en fantastisk beliggenhet, med store balkonger og mye sol, fra morgen til kveld, fra de fleste leiligheter. Har ingen ting å klage på, når det gjelder renhold, høflige renholdere som gjør så godt de kan under vanskelige forhold. 5 ganger pr uke med renhold og nye håndduker. Så det negative: Hotellet har mange trapper til de fleste leiligheter, heisene kan i liten grad benyttes. Egner seg derfor dårlig til folk som er dårlig til bens. Vi hadde bestilt en superior leilighet, som vi håpet skulle gi oss en problemfri ferie, kostet oss kr 1650,- pr døgn uten kost. I den første leiligheten vi fikk tildelt traff vi på en masse små maur innafor døren, fikk derfor tildelt en annen. Den nye vi fikk var veldig slitt og utdatert, mye maur der og på kjøkkenbenk og spisebord, kjøpte myggspray, fikk da bort det meste. Her må full renovering til,uappetittelig på bad med mørk fugemasse, og lekkasje fra dusj. Dette er 3 gang vi bor på Riosol, det blir nok siste gang, inntil det blir renovert. En natt begynte det å regne, og det kom vann inn gjennom taket flere plasser, og vi måtte samle opp vann i det vi hadde for hånden, var redd det skulle komme inn på soverommet. Sola kom tidlig den morgen, og ting ordnet seg. Neste natt skjedde det samme, da ba vi om ny leilighet, det fikk vi, men det gikk hele dagen. Fikk refundert 2 døgn da vi dro, etter å ha sendt en mail til Riversun. I tillegg er det stort behov for daglig vedlikehold. Tette vasker osv.+++
Bodde her 17 netter i januar 2023
Svar fra Community Manager den 2. mars 2023
Dear Torbjørn,After reading your review about your stay at Riosol, we are very thankful.Thank you for your fidelity, and for praising our polite staff, cleanliness, large balconies, long periods of sunshine, and fantastic location.We have taken note of your comments on the need to renovate our facilities, improve maintenance and eliminate the ants to study how we can enhance the experience for our guests. Your feedback is essential to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time.We will be happy to receive you again with a big smile. Kind Regards,Hotel RiosolRiversun-Touristic

6/10 – Grei

Anette

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Anbefales ikke
Byttet rom 3 ganger mens vi var der. Første rom var shabby og skittent. Delux rom er d eneste som er greit der. Vi hadde lekkasje på rommet, rant i koffert å på klær. Ingen beklagelse, ingen som fikset. Annet enn å hente håndklærne vi hadde lagt ut for få bort vannet. Hundrevis av trapper, så ikke handicap vennelig. Heis fungerer dårlig. Kakkelakker på siste rommet. Kjip på dopapir, ikke minimarket på hotellet. Hotellet er gammelt, slitt og noe skittent generelt.
Bodde her 7 netter i februar 2023
Svar fra Community Manager den 22. feb. 2023
Dear Anette,After reading your review about your stay at the Riosol, we are very thankful.Thank you for praising our Deluxe Rooms.We have taken note of your comments on the need to renovate our facilities, improve the maintenance and cleanliness, and eliminate the cockroaches to study how we can enhance the experience for our guests. Your feedback is essential to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time.We will be happy to receive you again with a big smile. We are looking forward to welcoming you soon.Kind Regards,Hotel RiosolRiversun-Touristic

6/10 – Grei

Rita

Reiste med familie
Likte ikke: Renhold
Fantastisk utsikt, ok basseng område. Men desverre stopper det der! Slitt og møkkete. Hadde de bare oppgradert litt hadde stede vært supert. Vi hadde det beste rommet de har på hotellet, men det var møkkete, slitt å nesten ikke noe utstyr på kjøkkenet. Kommer ikke tilbake!
Bodde her 14 netter i desember 2022
Svar fra Community Manager den 4. jan. 2023
Dear Rita,Thank you very much for taking the time to evaluate our services and facilities, in addition to choosing the Riosol Hotel as your destination in Gran Canaria.Thank you for praising our fantastic view.We have taken note of your comments on the need to improve the cleanliness and the kitchen equipment, and renovate our rooms, to study how we can enhance the experience of our guests. Your feedback is essential to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time.We will be happy to receive you again with a big smile. Kind Regards,Hotel RiosolRiversun-Touristic

2/10 – Forferdelig

Tone

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Skikkelig elendig hotell med dårlig service og sure ansatte VIK INNA
Bodde her 7 netter i desember 2022
Svar fra Community Manager den 4. jan. 2023
Dear Tone,Thank you very much for taking the time to evaluate our services and facilities, in addition to choosing the Riosol as your destination in Gran Canaria.We have taken note of your comments on our staff and service to study how we can improve the experience for our guests. Your feedback is essential to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time.Kind Regards,Hotel RiosolRiversun-Touristic

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte ikke: Renhold og personale og service
Ikke helt fornøyd
Renhold var ikke bra. Det ble ikke vasket en dag av ferien vår og dusjen var tett. Vi fikk nye håndklær, men de tok ikke med de brukte. Noen av de ansatte ga god service og andre gjorde ikke… var veldig varierende. Hotellet ligger høyt oppe i fjellet, tar tid å gå hjem fra stranda. Kommer nok ikke til å velge dette hotellet igjen…
Bodde her 5 netter i desember 2022
Svar fra Community Manager den 4. jan. 2023
Dear Guest,Thank you very much for taking the time to evaluate our services and facilities, in addition to choosing the Riosol Hotel as your destination in Gran Canaria.We have taken note of your comments on the need to improve our cleanliness and service to study how we can enhance the experience for our guests. Your feedback is essential to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time.We will be happy to receive you again with a big smile. Kind Regards,Hotel RiosolRiversun-Touristic

6/10 – Grei

Lill

Likte ikke: Overnattingsstedets bygg og tilstand
Skuffende
Hotellet er veldig slitt , og dette ble en skuffende opplevelse i forhold til det som fremstår av bilder og hotellets nettsted . All inklusive er ikke verdt å ta med , da denne var ensformig og dårlig utvalg . Alt i alt er hotellet altfor dyrt i forhold til kvalitet. Dette ble første og siste gang på dette hotellet.
Bodde her 7 netter i november 2022
Svar fra Community Manager den 28. nov. 2022
Dear Lill,Thank you very much for taking the time to evaluate our services and facilities, in addition to choosing the Riosol as your destination in Gran Canaria.We have taken note of your comments on the need to renovate our facilities, our All Inclusive service, and the value-for-money ratio, to study how we can improve the experience of our guests. Your feedback is very important to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time.Kind Regards,Hotel RiosolRiversun-Touristic

6/10 – Grei

Kathrine W.

Bodde her 1 natt i november 2022
Svar fra Community Manager den 28. nov. 2022
Dear Kathrine,We thank you for taking the time to review your stay.By the score we have been given in this review, we infer you think there were some aspects of our service to be improved. We would be so grateful to know more about these areas in order to improve them. Kind Regards,Hotel RiosolRiversun-Touristic

8/10 – Bra

marie

Bodde her 14 netter i november 2022
Svar fra Community Manager den 24. nov. 2022
Dear Marie,We thank you for your rating and for the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests expectations, this is a strong motivation for our dedicated team. Kind Regards,Hotel RiosolRiversun-Touristic

4/10 – Dårlig

Bjørn Roger

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Litt skuffende, men gjorde nytten.
Heisen fungerte ikke så det var upraktisk å dra på en stor familie-koffert opp og ned 4 trapper. Kokeplaten sto på i det vi sjekket inn, så det kunne blitt direkte farlig om vi hadde kommet på kveld og ikke lagt merke til det. Det luktet innestengt kjeller på soverommet og dusjen var i dårlig stand med løs dusj som løsnet når man skrudde opp trykket. I tillegg føler jeg personlig at hotellet kunne gjort større tiltak mot alle duene som gikk rundt i restauranten og bassengområdet. Blant annet nektet enkelte gjester å mate de. Gode solforhold, og veldig kurrant for familier, men ikke optimalt for par.
Bodde her 2 netter i november 2022
Svar fra Community Manager den 24. nov. 2022
Dear Bjørn,Thank you very much for taking the time to evaluate our services and facilities, in addition to choosing Riosol as your destination in Gran Canaria.Thank you for praising our sunny conditions and family atmosphere.We have taken notes of your comments on the lift, the shower, and the pigeons, to study how we can improve the experience for our guests. Your feedback is essential to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time.We will be happy to receive you again with a big smile. Kind Regards,Hotel RiosolRiversun-Touristic

2/10 – Forferdelig

Oddgeir

Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Maur
Sjekket inn Fredag 04/11- 22 og det første vi ser er mye maur på rom, spesielt på bad. ( Generelt skittent ) Tar kontakt med resepsjon som sier de skal komme å se men lite skjer. Det sier de hver dag og mandag 07/11-22 pakker vi koffert å går opp i resepsjon og sier at enten får vi nytt rom eller så sjekker vi ut. Venter i vel 3 timer så får vi nytt rom men er på samme vise med maur og det virker som renholdet er slett gjort på dette Rommet å.
Bodde her 9 netter i november 2022
Svar fra Community Manager den 24. nov. 2022
Dear Oddgeir,Thank you very much for taking the time to evaluate our services and facilities, in addition to choosing the Riosol as your destination in Gran Canaria. We are sorry for the inconvenience you had with ants in the rooms, but as you surely noticed, the Riosol is surrounded by beautiful trees, flowers, and gardens and it would be well nigh impossible for any Hotel in the Canary Islands to guarantee the absence of them as they are endemic of this subtropical area. Obviously, we try to avoid them with a good pest prevention program managed by a specialized company, but although our Sprays and fumigation programs have improved vastly over the last 10 years and there are fewer problems nowadays within our Hotel, yes sometimes ants manage to get into a room. Recently the European standard for fumigants used in accommodations has changed for the use of weaker and safer products, this has turned pest control into a harder but healthier task, making it impossible even for specialized companies to assure 100% protection against insects.Please note that though evidence of ants is a sign that the spray is no longer keeping them at bay; it says absolutely nothing about whether a Hotel is clean or dirty. In the residential areas, the councils have to spray communal areas regularly, and so does every householder. Your feedback is essential to us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time.We will be happy to receive you again with a big smile. Kind Regards,Hotel RiosolRiversun-Touristic

8/10 – Bra

Jon Ivar

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ok
Bodde her 18 netter i oktober 2022
Svar fra Community Manager den 24. nov. 2022
Dear Jon,We thank you for your rating and for the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests expectations, this is a strong motivation for our dedicated team. Kind Regards,Hotel RiosolRiversun-Touristic

8/10 – Bra

Roger

Likte: Personale og service
Likte ikke: Renhold
Ferie Uke 14 - 2022
+ Stort Premium rom med stor veranda. Ba om rom mot solnedgang og fikk det. Hyggelig betjening. God mat. Fin utsikt. - Rommene ble dårlig vasket, og det var mye støv på veggene. Bestikk og tallerkener i restaurant burde vært bedre vasket.
Bodde her 7 netter i april 2022
Svar fra Community Manager den 11. apr. 2022
Dear Roger, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our customer service, food, and nice view. It is a pleasure to check that you enjoyed your holidays with us. We have taken notes of your comments on the cleanliness, cutlery and plates to study how we can improve our services to make the experience of our guests much better. Your feedback is very important for us. Thank you very much for letting us know. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun-Touristic

10/10 – Utmerket

Peter

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Kjempebra service i resepsjonen
Bodde her 2 netter i mars 2022
Svar fra Community Manager den 18. mars 2022
Dear Peter, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our Reception. It is a pleasure to check that you enjoyed your holidays with us. Looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun-Touristic

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 9 netter i februar 2022
Svar fra Community Manager den 9. mars 2022
Dear Guest, We thank you for your rating and for the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Hotel Riosol Riversun-Touristic

8/10 – Bra

Kari Helen Brun

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Dårlig utstyrt kjøkken
Fint hotell, men elendig utstyrt leilighet. Ingen mulighet for å lage noe mat
Bodde her 7 netter i februar 2022
Svar fra Community Manager den 7. mars 2022
Dear Kari, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our Hotel. It is a pleasure to check that you enjoyed your holidays with us. We have taken notes of your comments on the kitchen equipment to study how we can make the experience of our guests much better. Your feedback is very important for us. Thank you very much for letting us know. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun-Touristic

8/10 – Bra

Anja

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 4 netter i februar 2022
Svar fra Community Manager den 1. mars 2022
Dear Anja, We thank you for your rating and for the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Hotel Riosol Riversun-Touristic

8/10 – Bra

Torhild

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 7 netter i februar 2022
Svar fra Community Manager den 1. mars 2022
Dear Torhild, We thank you for your rating and for the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Hotel Riosol Riversun-Touristic

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Styr unna.
Etter mye styr fikk jeg tildelt et rom. Dette var fylt med vann over hele gulvet. På kvelden da det begynte å regne rant det inn vann fra en sprekk som gikk over hele taket, og løsningen ble å måtte bytte rom. På det nye rommet var slukene tette, og renholdsarbeiderne respekterte ikke «do not disturb» skiltene i det hele tatt. Ble vekket av renholdsarbeiderne som banket på hver morgen.
Bodde her 4 netter i januar 2022
Svar fra Community Manager den 29. jan. 2022
Dear Guest, We thank you for the time dedicated to publishing your opinion about your experience at the Riosol Hotel. We are very upset about the unfortunate circumstances that did affect your stay, and we would like to highlight the fact that our team is there to ensure that unusual situations such as these never happen and when they do, get solved as fast as possible. We have also taken notes of your comments on the cleaning procedures in order to study how we can improve our service to make the experience of our guests much better. Your feedback is very important for us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time. Once again please accept our sincere and we assure you, we will do our utmost to solve these structural faults to safeguard it to happen again. Kind Regards, Hotel Riosol Riversun-Touristic

8/10 – Bra

Grethe

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 15 netter i desember 2021
Svar fra Community Manager den 6. jan. 2022
Dear Grethe, We thank you for your rating and for the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Hotel Riosol Riversun-Touristic

10/10 – Utmerket

Rakel Vikhals

Bodde her 1 natt i desember 2021
Svar fra Community Manager den 6. jan. 2022
Dear Rakel, We thank you for your rating and for the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Hotel Riosol Riversun-Touristic

8/10 – Bra

Roger

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 11 netter i desember 2021
Svar fra Community Manager den 20. des. 2021
Dear Roger, We thank you for your rating and for the time dedicated to publishing it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Hotel Riosol Riversun-Touristic

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Personale og service og romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Veldig stort hotell og fine verandaer til hvert rom! Fin utsikt. To store fine basseng og aktiviteter på dagtid for de som ønsker det! Hoteller var veldig bra så lenge vi var ved bassenget eller på verandaen! Selve hotellrommet var skuffende, dårlig vasket og kloakklukt fra badet.. Klagde på dette, og det ble noe bedre. Veldig kort vei til stranden
Bodde her 2 netter i desember 2021
Svar fra Community Manager den 9. des. 2021
Dear Guest, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our nice balconies and views. It is a pleasure to check that you enjoyed your holidays with us. On the other hand, we have taken notes of your comments on the smells and cleanliness to study how we can improve our facilities and services to make the experience of our guests much better. Your feedback is very important for us. Thank you very much for letting us know. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun-Touristic

6/10 – Grei

Bente

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Dårlig renhold rundt og i bassenget Dårlig mottakelse Fikk ikke opp wifi, måtte også få hjelp til tv Flott utsikt
Bodde her 9 netter i november 2021
Svar fra Community Manager den 2. des. 2021
Dear Bente, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our great views. We have taken notes of your comments on the cleaning around the pool area, reception wifi, and tv, to study how we can improve our facilities and services to make the experience of our guests much better. Your feedback is very important for us. Thank you very much for letting us know, and we are honestly sorry for not having fulfilled your satisfaction this time. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Hotel Riosol Riversun – Touristic

10/10 – Utmerket

Ivar Rasmusson

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hyggelig betjenig og flott beliggenhet
Bodde her 1 natt i november 2021
Svar fra Community Manager den 22. nov. 2021
Dear Ivar Rasmusson, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our nice staff and great location. It is a pleasure to check that you enjoyed your holidays with us. Looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun-Touristic

8/10 – Bra

Robert

Reiste med familie
Likte: Renhold og personale og service
Flott utsikt til en fin pris.
Fantastisk utsikt til en fin pris og grei standard.
Bodde her 4 netter i februar 2020

8/10 – Bra

Linda

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Riosol anbefales
Etter noen dager med fantastisk opphold, endte vi midt i covid-19 viruset, men uansett stilte ansatte opp og holdt renhold og sikkerhet på topp. Nydelig utsikt, trygge omgivelser. Oppvarmet basseng, flotte balkonger og solseng områder og gøyalt lekeområde. Vi koste oss veldig og fikk alt tilrettelagt ut fra behov. Heis, gangvei og trapper tilgjengelig ut fra eget ønske
Bodde her 10 netter i mars 2020

8/10 – Bra

Svein

Reiste med familie
Likte: Renhold og personale og service
Bodde her 4 netter i mars 2020

8/10 – Bra

Marie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 21 netter i februar 2020

8/10 – Bra

Bjørn

Reiste med familie
Likte: Personale og service
Bra bassengområde
Veldig bra bassengområde. Fin utsikt. Litt slitte rom. Lytt.
Bodde her 3 netter i februar 2020
Svar fra Community Manager den 23. feb. 2020
Dear Bjørn, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our pool area and views. It is a pleasure to check that you enjoyed your holidays with us. We have taken notes of your comments on the need for renovating our apartments, to study how we can make the experience of our guests much better. Your feedback is very important to us. Thank you very much for letting us know. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Hotel Riosol Riversun – Touristic

10/10 – Utmerket

Hilde

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig bra hotell. Nydelig mat. De beste anbefalinger.Kommer gjerne tilbake.
Bodde her 1 natt i februar 2020
Svar fra Community Manager den 16. feb. 2020
Dear Hilde, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for your excellent rating, and also for praising our food. It is a pleasure to check that you enjoyed your holidays with us and that you do recommend it to other families. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun – Touristic

8/10 – Bra

Øystein

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 14 netter i januar 2020
Svar fra Community Manager den 16. feb. 2020
Dear Øystein, We thank you for your rating and for the time dedicated to publish it. We are always glad to know that the experience we provide meets our guests´ expectations, this is a strong motivation for our dedicated team. Kind Regards, Hotel Riosol Riversun-Touristic

6/10 – Grei

Geir

Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 14 netter i januar 2020
Svar fra Community Manager den 16. feb. 2020
Dear Geir, We thank you for taking the time to review your stay. By the score we have been given in this review, we infer you think there were some aspects of our service to be improved. We would be so grateful to know more about these areas to improve them. Kind Regards, Hotel Riosol Riversun-Touristic

8/10 – Bra

Stig Erling

Bodde her 10 netter i januar 2020

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell med store terrasser med solsenger og en flott utsikt.Gratis buss til Amadorestranden og sentrum😊😊
Bodde her 7 netter i desember 2019
Svar fra Community Manager den 10. jan. 2020
Dear Guest, We are very thankful after reading your review about your stay at the Riosol Hotel. Thank you for praising our terraces and views. It is a pleasure to check that you enjoyed your holidays with us. We will be more than happy to receive you again with a big smile. Looking forward to welcoming you soon. Kind Regards, Hotel Riosol Riversun – Touristic