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Anmeldelser av The Hotel at Cape Ann Marina

3.5 out of 5
The Hotel at Cape Ann Marina
75 Essex Avenue, Gloucester, MA

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 216 av totalt 523 anmeldelser." "
Rangering på 8 − Bra. 191 av totalt 523 anmeldelser." "
Rangering på 6 − Grei. 69 av totalt 523 anmeldelser." "
Rangering på 4 − Dårlig. 34 av totalt 523 anmeldelser." "
Rangering på 2 − Forferdelig. 13 av totalt 523 anmeldelser." "

8,4/10

Renhold

8,8/10

Personale og service

7,8/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

charles

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was excellent. Property was old, but well kept.
Bodde her 3 netter i mai 2024

8/10 – Bra

Ea

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They are doing updates, so minor construction is going on. Nothing too bad that disrupts your stay!
Bodde her 2 netter i mai 2024

10/10 – Utmerket

George

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was dated, but the rooms are being remodeled. It was clean, had easy access and had a beautiful view!
Bodde her 2 netter i mai 2024
Svar fra Tony ~Hotel Assistant Manager den 11. mai 2024
Thank you for taking the time George to leave us a review! We are so happy to hear you enjoyed your time with us at The Hotel at Cape Ann Marina. We look forward to seeing you again soon!

10/10 – Utmerket

Ann

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What we liked most is the closeness to our actual destination. Room was clean and comfortable. The bed was so comfortable that I slept much later than usual! The continental breakfast was a nice option but I wish there were more variety in the choices.
Bodde her 2 netter i mai 2024
Svar fra Tony ~Hotel Assistant Manager den 11. mai 2024
Thank you for taking the time Ann to leave us a review! We are so happy to hear you enjoyed your time with us at The Hotel at Cape Ann Marina. We look forward to seeing you again soon!

10/10 – Utmerket

Stephen

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was excellent.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Jennifer og North Charleston

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Right on the marina, great views.
Bodde her 1 natt i april 2024
Svar fra Denise gadbois/ Hotel Manager den 2. mai 2024
Hello Jennifer, Thank you, for your feedback on your recent stay with us. Our staff is elated you had a great experience with us. Hope to see you back with us soon.

10/10 – Utmerket

leah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Tony ~Hotel Assistant Manager den 23. apr. 2024
Thank you for taking the time Leah to leave us a review! We are so happy to hear you enjoyed your time with us at The Hotel at Cape Ann Marina. We look forward to seeing you again soon!

8/10 – Bra

Billiejo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Tony ~Hotel Assistant Manager den 23. apr. 2024
Thank you for taking the time Billiejo to leave us a review! We are so happy to hear you enjoyed your time with us at The Hotel at Cape Ann Marina. We look forward to seeing you again soon!

10/10 – Utmerket

Steven

Bodde her 1 natt i april 2024
Svar fra Tony ~Hotel Assistant Manager den 11. mai 2024
Thank you for taking the time Steven to leave us a review! We are so happy to hear you enjoyed your time with us at The Hotel at Cape Ann Marina. We look forward to seeing you again soon!

10/10 – Utmerket

Sherry

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff are very professional, kind, pleasant, and a wealth of knowledge navigating Gloucester. This was our first time here at Cape Ann Marina Hotel and we enjoyed every minute of our stay. From having drinks with Bartender Megan to meeting new friends during the tasty continental breakfast. We will be back if we ever drive through Gloucester again!
Bodde her 1 natt i april 2024
Svar fra Denise Gadbois/The Hotel at Cape Ann Marina den 18. apr. 2024
Hello Sherry, Thank you so much for your review and your mentions about our staff. I will share this with our staff. We hope to see you back in the future.

10/10 – Utmerket

Bruno og Moultonborough

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love that the pool & hot tub are finally open. It's awesome at this time of the season that the Maine Scallop draggers are in at the marina fishing every day!
Bodde her 1 natt i april 2024
Svar fra Denise Gadbois/The Hotel at Cape Ann Marina den 18. apr. 2024
Thank you Bruno for your review. We are elated our pool and jacuzzi are open for our hotel guests. And what a treat you could see the scallop season in person. Great group of guys!

10/10 – Utmerket

Lynne

Bodde her 1 natt i april 2024
Svar fra Tony ~Hotel Assistant Manager den 4. mai 2024
Thank you for taking the time Lynne to leave us a review! We are so happy to hear you enjoyed your time with us at The Hotel at Cape Ann Marina. We look forward to seeing you again soon!

10/10 – Utmerket

AnnMarie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful place… will visit again
Bodde her 1 natt i april 2024
Svar fra Denise Gadbois/ Hotel Manager den 14. apr. 2024
Thank you, AnnMarie for your review of your recent stay. We are so happy you enjoyed your time away at the Hotel at Cape Ann Marina.

10/10 – Utmerket

Sherry

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The marina.
Bodde her 1 natt i april 2024
Svar fra Tony ~Hotel Assistant Manager den 9. apr. 2024
Thank you for taking the time Sherry to leave us a review! We look forward to seeing you again soon!

10/10 – Utmerket

Dominique

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent rooms and excellent dining!
Bodde her 1 natt i april 2024
Svar fra Tony ~Hotel Assistant Manager den 8. apr. 2024
Thank you for taking the time Dominique to leave us a review! We are so happy to hear you enjoyed your time with us at The Hotel at Cape Ann Marina. We look forward to seeing you again soon!

10/10 – Utmerket

Jason

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed our trip
Bodde her 1 natt i mars 2024
Svar fra Tony ~Hotel Assistant Manager den 31. mars 2024
Thank you for taking the time Jason to leave us a review! We are so happy to hear you enjoyed your time with us at The Hotel at Cape Ann Marina. We look forward to seeing you again soon!

10/10 – Utmerket

Sompong og Mount Laurel

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Cute & quaint with a friendly staff. The hotel restaurant's food was excellent!
Bodde her 2 netter i mars 2024
Svar fra Tony ~Hotel Assistant Manager den 26. mars 2024
Thank you for taking the time Sompong to leave us a review! We are so happy to hear you enjoyed your time with us at The Hotel at Cape Ann Marina and that you enjoyed our Mile Marker One restaurant. We look forward to seeing you again soon!

10/10 – Utmerket

John

Bodde her 3 netter i mars 2024
Svar fra Denise Gadbois/ The Hotel at Cape Ann Marina den 12. apr. 2024
Thank you so much for taking the time to review your recent stay with the Hotel at Cape Ann Marina. We hope to see you back in the future.

8/10 – Bra

Lilach

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Beautiful area. Beautiful hotel, a little old, but well taken care of. The room had a beautiful balcony which was a nice surprise.
Bodde her 1 natt i mars 2024
Svar fra Tony ~Hotel Assistant Manager den 19. mars 2024
Thank you for taking the time Lilach to leave a review! We are glad to hear you enjoyed your stay with us and look forward to see you again soon!

8/10 – Bra

Karen og Bristol

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
The staff member at check in was impolite. The room was nice, clean, and well kept. The absolute best thing about the room was the balcony view over the river and water lands. We watched birds such as buffheads, mergansers, and long tailed duck. Beautiful sunrise!
Bodde her 2 netter i mars 2024
Svar fra Tony ~Hotel Assistant Manager den 19. mars 2024
Thank you for taking the time to bring to my attention any issue that you may have had during the check-in process and I apologize. I am glad to hear you enjoyed your stay with us and hope you come back again and stay with us in the future.

8/10 – Bra

Naomi

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Love the balcony and onsite restaurant. easy parking -- close to everything we wanted to see..
Bodde her 1 natt i mars 2024
Svar fra Tony ~Hotel Assistant Manager den 12. mars 2024
Thank you for taking the time Naomi to leave a review! We are glad to hear you enjoyed your stay with us and enjoyed our Mile Marker One restaurant; We hope to see you again very soon!

10/10 – Utmerket

Carolyn

Likte: Overnattingsstedets bygg og tilstand
Great bed
Bodde her 1 natt i februar 2024
Svar fra Tony ~Hotel Assistant Manager den 27. feb. 2024
Thank you for taking the time Carolyn to leave a review! We are glad to hear you enjoyed your bed and hopefully your stay with us at The Hotel at Cape Ann Marina. Hope to see you again very soon!

10/10 – Utmerket

Linda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed our stay. Nice view of the harbor from our room. Excellent breakfast. Would gladly stay again.
Bodde her 1 natt i februar 2024
Svar fra Tony ~Hotel Assistant Manager den 25. feb. 2024
Linda, thank you for taking the time to leave us a review! Glad to hear you enjoyed your stay with us at The Hotel at Cape Ann Marina and looking forward to seeing you again soon!

6/10 – Grei

Kim

Reiste med en gruppe
Totally a fine place to stay - not lavish by any means, but quaint/local feel was good for the price.
Bodde her 1 natt i februar 2024
Svar fra Tony ~Hotel Assistant Manager den 24. feb. 2024
Thank you Kim for taking the time to leave a review! We are happy you hear you enjoyed your stay with us and looking forward to seeing you again soon!

2/10 – Forferdelig

Jim

Noisy. Unit above me talked and walked all night. Bad insulation between floors. Awake all night
Bodde her 1 natt i februar 2024
Svar fra Tony ~Hotel Assistant Manager den 25. feb. 2024
Good evening Jim, Thank you for letting us know about your concerns with your recent stay. We apologize for the inconvenience. Did you express your concerns to the front desk staff? I hope in the near future you give us a second chace and let us give you a complimentary upgrade to one of our premium king rooms. We look forward to seeing you again soon

4/10 – Dårlig

Tonya D

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Unhappy
Was only three or four cars in parking lot so building was pretty empty. When they put you in rooms it’s always clustered around,above or below all others. Sounded like person upstairs was coming through the ceiling and the guy next door who was snoring sounded like he was in our room. Rooms need paint and the toilet felt like you were on the floor. Rockport Inn and Suites 100 times better and you can use their pool.
Bodde her 2 netter i februar 2024
Svar fra Tony ~Hotel Assistant Manager den 16. feb. 2024
Good afternoon Tonya,Thank you for letting us know about your concerns with your recent stay with us and we apologize for the inconvenience. Did you express your concerns to the front desk staff? I hope in the near future you give us a second chnace and let us give you a complimentary upgrade to one of our premium king rooms. In terms of our pool we are in the permitting process with our local health department and have a target date of February 23rd for re-opening. Any questions or concerns please let me know

6/10 – Grei

Thea og Rochester

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024
Svar fra Tony ~Hotel Assistant Manager den 13. feb. 2024
Good afternoon Thea, thank you for taking the time to leave us a review. We hope you enjoyed your time with us at Cape Ann Marina and would love to hear any feedback to help us improve the guest experience.

8/10 – Bra

Nitzan

Bodde her 3 netter i januar 2024
Svar fra Tony ~Hotel Assistant Manager den 29. jan. 2024
Nitzan, thank you for taking the time to leave a review; we are happy to hear you enjoyed your stay with us and looking forward to you coming back again soon!

10/10 – Utmerket

Linda

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
The igloo dinning was a unique, fun experience.
Bodde her 1 natt i januar 2024
Svar fra Tony ~Hotel Assistant Manager den 23. jan. 2024
Linda, so glad to hear that you enjoyed your igloo experience with our Mile Marker One! Hope you get a chance to visit us again soon!

10/10 – Utmerket

Sean

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Tony ~Hotel Assistant Manager den 20. jan. 2024
Sean, thank you for taking the time to leave a review; we are happy hear you enjoyed your stay with us and looking forward to you coming back again soon!

6/10 – Grei

Edla

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Tony ~Hotel Assistant Manager den 20. jan. 2024
Edla, thank you for taking the time to leave a review; we are happy hear you enjoyed your stay with us. Any suggestions on how we can improve future stays please feel free to reach out and let us know.

10/10 – Utmerket

Beauty og Riverside

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was so friendly, and kind. They really do have excellent customer service, and communication skill. The location was great!
Bodde her 1 natt i januar 2024
Svar fra Tony ~Hotel Assistant Manager den 23. jan. 2024
Thank you Beauty for taking the time to leave such a nice review! We would agree that our staff is top notch when it comes to customer service! So happy to hear you enjoyed your stay and hope we see you again very soon!

10/10 – Utmerket

wayne

Bodde her 1 natt i januar 2024
Svar fra Tony ~Hotel Assistant Manager den 4. feb. 2024
Thank you for taking the time Wayne to leave us a review! Glad to hear you enjoyed your stay with us at The Hotel at Cape Ann Marina and looking forward to seeing you again soon!

4/10 – Dårlig

Corey

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Denise den 11. jan. 2024
Hello Mr. Porter,We apologize that your stay with us was not what you expected. Please give us an opportunity to discuss your stay with us. Thank you

10/10 – Utmerket

Kathleen

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024
Svar fra Denise den 11. jan. 2024
Hello Kathleen,Thank you so much for your great review. We strive to make sure all our guest have a great experience visiting us.

6/10 – Grei

James

Reiste med familie og små barn, Reiste med familie
Likte: Personale og service
Property definitely shows its age. Rooms are on the small side and are in need of renewal. Things function ok, but show their age. Bathrooms in particular are cramped and in need of upgrade. Tubs are cleaned but look and feel shabby. Sonks witk but are loid and clunky. Room for 4 had towels for 2... Beds are a tight fit for two adults. No clue what they are doing with fish instead of guests in the pool. Did not even consider dining with the pool smells (seating for whatever reason was on the pool deck. And it smells like a pool deck.) Affordable and adequit for a quick stay in a bed.
Bodde her 1 natt i desember 2023
Svar fra Denise Gadbois/Hotel Manager den 25. feb. 2024
Thank you for your honest feedback on your recent stay with us. We will consider your concerns.

10/10 – Utmerket

Toshinori

Bodde her 1 natt i januar 2024
Svar fra Denise den 11. jan. 2024
Thank you so much for your review from your recent stay with us. We are elated you that you had a great stay. We hope to see you again soon.

10/10 – Utmerket

Matthew

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place :-). Quaint gloucester
Bodde her 1 natt i desember 2023
Svar fra Tony ~Hotel Assistant Manager den 14. jan. 2024
Matthew, thank you for taking the time to leave a review; we are happy hear you enjoyed your stay with us and looking forward to you coming back again soon!

8/10 – Bra

Lisa

Bodde her 1 natt i januar 2024
Svar fra Tony ~Hotel Assistant Manager den 14. jan. 2024
Good afternoon Lisa, we are happy to hear you enjoyed your stay with us and look forward to seeing you again!

6/10 – Grei

Robert

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Clean room, friendly accomodating staff. Only problems I had was the thermostat in the room was locked on a very warm setting so I had to turn on the a/c to cool down the room to sleep. The balcony should also be either cordoned off by room or locked off at night to provide safety and quiet at night. There were people on my floor that were noisy well into the night outside my window. Great food but The restaurant IMO should also have a more reasonable price point.
Bodde her 2 netter i desember 2023
Svar fra Denise/Hotel Manager den 3. jan. 2024
Hello Robert,Thank you for leaving your review concerning your past stay with us. We appreciate your feedback and bringing to our attention the heat issue in the room. Unfortunately I could not locate information that this was an issue during your stay. The balconies are also a fire escape so we cannot section off per room due to this. We do have overnight staff to assist with any issue during the evenings. I will bring up these suggestions in our staff meeting and appreciate you reaching out.

10/10 – Utmerket

Thomas

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Tony ~Hotel Assistant Manager den 26. des. 2023
Thank you Thomas! Hope you have a Happy Holidays and look forward to seeing you again!

10/10 – Utmerket

Mariana

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Tony ~Hotel Assistant Manager den 22. des. 2023
Hello Mariana, we're glad to see you enjoyed your stay and we look forward to seeing you again soon!

8/10 – Bra

Melissa

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Great service and very clean
This hotel is wonderful and the rooms are dated. They have some newly renovated rooms, but the bulk need some work. They are super clean and Mile Marker One is a great restaurant and bar, with great service
Bodde her 2 netter i desember 2023
Svar fra Tony ~Hotel Assistant Manager den 26. des. 2023
Hi Melissa, Glad to hear you enjoyed your stay with us and enjoyed the terrific Mile Marker One! Hope to see you again very soon!

10/10 – Utmerket

Renato

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra Don den 16. des. 2023
Thank you Renato!

6/10 – Grei

Shieldy

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Not so happy…
The people were super sweet but no I would never stay here again. The bathtub squeaked when you stepped inside to the point it woke my partner up when I was taking a shower. Little to no amenities. The bathroom had rust everywhere. The hotel looked like a motel. Not satisfied, wish I could get my money back to be honest.
Bodde her 2 netter i desember 2023
Svar fra Don den 16. des. 2023
Hi Shieldy, Very sorry to learn your stay did not meet with your expectations. We would like to let you know we have some remodeled rooms and they have showers which might be more to your liking. Feedback like this while difficult to hear, help us to refine our standards and get it better next time.

8/10 – Bra

john

Likte: Renhold og personale og service
Bodde her 1 natt i desember 2023
Svar fra Tony ~Hotel Assistant Manager den 12. des. 2023
Good afternoon John, happy to see that you enjoyed your stay with us! We hope to see you again very soon!

10/10 – Utmerket

MARIE og woburn

Likte: Renhold og fasiliteter
Bodde her 1 natt i desember 2023
Svar fra Tony ~Hotel Assistant Manager den 12. des. 2023
Good afternoon MARIE, happy to see that you enjoyed the Cape Ann Marina Resort! We hope to see you again very soon!

10/10 – Utmerket

Linda

Bodde her 1 natt i desember 2023
Svar fra Don den 7. des. 2023
Thank you Linda!

10/10 – Utmerket

Katherine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A comfortable marina hotel
I was attending an event at Hammond Castle and this hotel is very close. The room/bed was comfortable and clean and the water pressure for a shower was great. The food at the attached restaurant, Mile Marker One, was delicious with large portions. I had breakfasts and a dinner there. If you're expecting a 5 star hotel and room service like you could get in Boston or NYC, this isn't it. It IS a really good marina hotel and I would stay here again if I'm in the area.
Bodde her 2 netter i desember 2023
Svar fra Don den 7. des. 2023
Thank you Katherine!

10/10 – Utmerket

John

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Tony ~Hotel Assistant Manager den 5. des. 2023
Hello John, thank you for taking the time to leave us a review about your recent stay. We hope to see you again very soon!