Being nice is not enough, the staff acted respectful and nice.
The hotel looks really cool, it's nice and different.
Also close to downtown and the old town.
But..
Problem 1:We got a room that was really warm, with no way to turn the temperature down.
making sleeping difficult..
I talked to the reception at 3 separate times during our stay that weekend but they didn't do anything. No fix, no new room.
Only way to get it liveable was to open a window.
Problem 2: The hotel is right next to the trainstation and a really busy (main?) road. So by opening the windows it got really noisy making it difficult to fall asleep. We also woke several times each night and earlier then we would like on our weekend trip.
Gdansk is a really nice city and as I started this review, really cool hotel.
But the lack of service ruined it for us.
It might be that we were unlucky with our room and others are better, but if not.. Stay clear of this hotel.