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Anmeldelser av Glenstone Lodge

3.5 out of 5
Glenstone Lodge
504 Historic Nature Trl, Gatlinburg, TN

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 961 av totalt 2010 anmeldelser." "
Rangering på 8 − Bra. 607 av totalt 2010 anmeldelser." "
Rangering på 6 − Grei. 234 av totalt 2010 anmeldelser." "
Rangering på 4 − Dårlig. 117 av totalt 2010 anmeldelser." "
Rangering på 2 − Forferdelig. 91 av totalt 2010 anmeldelser." "

8,4/10

Renhold

8,8/10

Personale og service

8,0/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Preben Songedal

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hyggelig opphold
Fint hotell, med bade aktiviteter for både små og store.
Bodde her 1 natt i april 2023

10/10 – Utmerket

sean

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great pool area and convenience
Bodde her 1 natt i mai 2024
Svar fra John den 24. mai 2024
Thank you Mr. Sean, for taking the time to leave us a review. we are so glad you enjoyed your stay we look forward to seeing you again soon.

6/10 – Grei

Stephen

Bodde her 1 natt i mai 2024
Svar fra John den 24. mai 2024
Thank you Stephen, for taking the time to leave us a review. we are so glad you enjoyed your stay we look forward to seeing you again soon.

10/10 – Utmerket

Heather

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We love the pool… it’s the main reason our son always wants to stay there! The staff is amazing and the rooms are always clean!
Bodde her 2 netter i mai 2024
Svar fra John den 24. mai 2024
Thank you, Mrs. Heather, for taking the time to leave us a review. we are so glad you enjoyed your stay we look forward to seeing you again soon.

8/10 – Bra

Darcie og Hebron

Likte: Overnattingsstedets bygg og tilstand
The room was large with comfy beds and pillows. A balcony was nice to watch the world go by. Easy walk to downtown. The only negative was very low water pressure for some reason
Bodde her 1 natt i mai 2024
Svar fra John den 20. mai 2024
Thank you, Darcie, for taking the time to leave us a review. We will look into the water pressure issue. We are so glad you loved your stay and look forward to seeing you again in the near future.

8/10 – Bra

Jay og Mills River

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a nice stay.
Bodde her 1 natt i mai 2024
Svar fra John den 20. mai 2024
Thank you, Mr. Jay, for taking the time to leave us a review. We are so glad you loved your stay and look forward to seeing you again in the near future.

10/10 – Utmerket

Jennifer

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Some of the areas looked a little dated, but overall it is great. The pool was completely overrun with kids when we were there, but it looked really nice.
Bodde her 3 netter i april 2024
Svar fra John den 19. mai 2024
Thank you, Mrs. Jennifer, for taking the time to leave us a review. We are so glad you loved your stay. WE do have several exciting new updates coming to the hotel over the next several months. We look forward to seeing you again soon and showing those changes off.

8/10 – Bra

Janice og Bella Vista

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was clean and comfortable, staff courteous and prompt. Hotel is vintage but our room was nicely updated. Zero complaints. A short walk to restaurants and downtown shops. Would definitely stay again.
Bodde her 1 natt i mai 2024
Svar fra John den 19. mai 2024
Thank you Mrs. Janice, for taking the time to leave us a review. We are so glad you loved your stay, and we look forward to seeing you again very soon.

10/10 – Utmerket

Brandalyn og Dorr

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There was nothing wrong it was really nice
Bodde her 4 netter i mai 2024
Svar fra John den 21. mai 2024
Thank you, Brandalyn, For taking the time to leave us a review. We are so glad you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 – Utmerket

Cynthia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and quiet. Easy access to downtown
Bodde her 2 netter i mai 2024
Svar fra John den 19. mai 2024
Thank you Mrs. Cynthia for taking the time to leave us a a review. we are so glad you enjoyed your stay and we look forward to seeing you again soon.

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra John den 18. mai 2024
Thank you, Mr. David, For taking the time to leave us a review. We are so glad you enjoyed your stay, and we look forward to seeing you again soon

10/10 – Utmerket

Neil

Reiste med familie og små barn
Likte: Renhold, personale og service og fasiliteter
Fun and exciting pool area, the facility is definitely older but well maintained. Friendly and attentive staff.
Bodde her 1 natt i mai 2024
Svar fra John den 18. mai 2024
Thank you, Mr. Neil , For taking the time to leave us a review. We are so glad you enjoyed your stay, and we look forward to seeing you again soon

10/10 – Utmerket

BOBBIE

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra John den 18. mai 2024
Thank you, Mr. Bobbie, For taking the time to leave us a review. We are so glad you enjoyed your stay, and we look forward to seeing you again soon

10/10 – Utmerket

sonya

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love this hotel!!
Bodde her 2 netter i mai 2024
Svar fra John den 18. mai 2024
Thank you, Mrs. Sonya For taking the time to leave us a review. We are so glad you enjoyed your stay, and we look forward to seeing you again soon

10/10 – Utmerket

sonya

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We love this hotel!!!! The staff is so nice and the bed is comfy. Definitely one of the best, affordable hotels in the area.
Bodde her 1 natt i mai 2024
Svar fra Natasha den 14. mai 2024
Thank you for taking the time out to leave us a review. We are glad you enjoyed your stay with us. We are looking forward to seeing you again.

10/10 – Utmerket

Amanda

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Love this place easy walk friendly service beautiful place
Bodde her 2 netter i mai 2024
Svar fra Nick den 14. mai 2024
Thank you for your feedback! We try to take care of the hotel and continue to update her! I’m glad you found the staff pleasant, we like to think this is what makes us different from the corporate options. Hope to see you again in the near future!

8/10 – Bra

Lora

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very friendly. The trolley stop is right at the corner of the parking lot. The pool is open late. Rooms were mostly clean, when we arrived it was late and did not notice bathroom had not been cleaned till morning. However, maid service comes everyday to clean your room and give fresh towels. They are very kind. Different elevators seem to be out of order at different times and phones don't work properly. Only one restaurant on property, however, this property is within walking distance of many other options. The hotel was clean and parking lot felt very safe. The pool area has lots of room for everyone to spread out. Someone can always be found at the front desk.
Bodde her 3 netter i mai 2024
Svar fra Nick den 14. mai 2024
We are in the process of renovation and every bit of feedback helps us in the process! I’m glad you found the positives to be a delight, and I sincerely apologize about the phones going down during the storm. The elevator is another item that is being worked on, and we apologize for that but are happy you had an enjoyable experience overall. Again, thank you for your feedback!

10/10 – Utmerket

JD

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel for the price.
Bodde her 2 netter i mai 2024
Svar fra John den 12. mai 2024
Thank you, J.D., for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We look forward to seeing you again soon

10/10 – Utmerket

Shelia og Temple

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked the area the property sat in. Close but far enough off the strip to be away from the busier parts. Pool area was awesome and the staff were the best. I will return here. I was able to walk the entire area.
Bodde her 2 netter i mai 2024
Svar fra John den 12. mai 2024
Thank you, Mrs. Shelia, for taking the time to leave us a review. We are so glad you loved your stay, and we look forward to seeing you again very soon.

10/10 – Utmerket

Ricardo

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The pools available were awesome
Bodde her 1 natt i mai 2024
Svar fra John den 12. mai 2024
Thank you, Mr. Ricardo, for taking the time to leave us a review. We are so glad you loved your stay, and we look forward to seeing you again very soon.

6/10 – Grei

Stacey K

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Nick den 14. mai 2024
Thank you for taking the time to leave us feedback! We hope to see you in the near future!

10/10 – Utmerket

Lawrence

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice and convenient
Bodde her 1 natt i mai 2024
Svar fra John den 13. mai 2024
Thank you, Mr. Lawrence, for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We look forward to seeing you again soon

6/10 – Grei

Jason

Likte: Personale og service
Bodde her 1 natt i april 2024
Svar fra John den 12. mai 2024
Thank you, Mr. Jason, for taking the time to leave us a review. We are so glad you enjoyed your stay, all though I see it wasn't perfect. Please let us know what we can do better in the future to make your stay better and we look forward to seeing you again very soon.

8/10 – Bra

Tara

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Rooms and hotel could use some updates
Bodde her 1 natt i mai 2024
Svar fra John den 10. mai 2024
Thank you, Mrs. Tara, for leaving us a review. We do have several new upgrades coming to the hotel over the next several months. We look forward to showing them off to you soon.

6/10 – Grei

Nadya

Likte: Personale og service
Bodde her 1 natt i mai 2024
Svar fra John den 11. mai 2024
Thank you, Mrs. Nadya, for taking the time to leave us a review. Were glad you enjoyed your stay. But i see it was not perfect. we would appreciate feedback to make your next experience more enjoyable. We look forward to seeing you again soon.

10/10 – Utmerket

Christine

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very friendly. Don’t like the very small single cup coffee makers in the room. You could also speak with the restaurant about offering free coffee all day instead of getting only in the morning.
Bodde her 2 netter i mai 2024
Svar fra Natasha den 10. mai 2024
Thank you for taking the time out for leaving us a review. As a staff we try our best to provide the best service possible for you the guest to enjoy your stay with us. I am sorry the coffee makers were smaller than was expected but we provide additional coffee for the rooms which is available at any time convenient to you. The restaurant is not operated by the hotel and at present only open for breakfast and dinner.

10/10 – Utmerket

Mary

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel was clean and location was great
Bodde her 3 netter i mai 2024
Svar fra Natasha den 10. mai 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We look forward to seeing you again.

6/10 – Grei

Tom

Likte: Personale og service
Bodde her 1 natt i mai 2024
Svar fra John den 9. mai 2024
Thank you Mr. Tom for taking the time to leave us a review we are so glad you enjoyed your stay and look forward to seeing you again soon.

10/10 – Utmerket

Dennis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra John den 9. mai 2024
Thank you, Mr. Dennis, for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We so look forward to seeing you again soon

8/10 – Bra

Raj

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Its a nice hotel within walkable distance from downtown Gatlinburg. Indoor swimming pool is nice, and surrounding environment is very nice. Over all we had a pleasant stay at this hotel. Will definitely remember this place of when we visit Smokies.
Bodde her 1 natt i mai 2024
Svar fra John den 7. mai 2024
Thank you, Mr. Raj, for taking the time to leave us a review. We are so glad you loved your stay with us and we look forward to seeing you again soon.

10/10 – Utmerket

SHIRLEY

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was same as pictures here!! Great service definitely will book again
Bodde her 2 netter i mai 2024
Svar fra Nick den 6. mai 2024
Thank you for your feedback! I am so thrilled you enjoyed your stay! Until next time!

10/10 – Utmerket

Cory

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
john at the desk was very helpful! 5 stars
Bodde her 1 natt i mai 2024
Svar fra Nick den 6. mai 2024
John is a gem here at the hotel, will definitely pass this onto him, he will be delighted to hear this! We hope your stay was wonderful, and highlighted by John’s caring nature! Hope to see you return!

8/10 – Bra

Freddy

Bodde her 1 natt i april 2024
Svar fra John den 24. mai 2024
Thank you, Freddy, for taking the time to leave us a review. we are so glad you enjoyed your stay we look forward to seeing you again soon.

10/10 – Utmerket

Rebecca

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property was quiet, the staff, wonderful and honestly, loved being across from the pool with the waterfall. We'll come back. Thank you.
Bodde her 3 netter i april 2024
Svar fra Nick den 3. mai 2024
I am so happy you enjoyed your stay! Hope to see you again, I will pass this onto the staff! They will be thrilled to hear your feedback!

10/10 – Utmerket

Jamie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, quiet, great atmosphere, and onsite dining. The beds and pillows were also very comfortable. We will stay here again our next trip to Gatlinburg
Bodde her 2 netter i april 2024
Svar fra Natasha den 2. mai 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We look forward to seeing you again..

8/10 – Bra

Fred

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Friendly staff, clean, if older rooms. Hallways, elevators, and stairways need some painting and/or serious cleaning. Pizza delivery trucks parked in the lot need to be better organized. Looks cheap and sloppy.
Bodde her 3 netter i april 2024
Svar fra Natasha den 2. mai 2024
Hello Fred, thank you for leaving us a review. Sorry that your stay was unsatisfactory. We will be doing some renovations in a few months and will ensure that proper cleaning to property is done. We will also reach out to the relevant person in charge of these vehicle to ensure things are in an orderly manner that you can enjoy you stay with us next time.

6/10 – Grei

johana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room was clean and the pool was great the only thing we didn’t like is that the walls were really thin. We could hear everything next door and in the early morning alll the kids running and screaming on the hall and next to our room woke us up at 6:30 am. We couldn’t rest that much. The rest was ok and great location.
Bodde her 1 natt i april 2024
Svar fra Nick den 29. apr. 2024
Thank you so much for taking the time to leave a review! We are sorry about your experience with the groups and their level of noise. We are making some major renovations this coming winter, your feedback will greatly help in the decisions we make to make this hotel we have all come to love a place you’d love to return to! If you have any further questions or comments, do not hesitate. Again, we are sorry about the kids being so loud.

4/10 – Dårlig

Jon

Likte ikke: Personale og service
Bodde her 2 netter i april 2024
Svar fra Nick den 29. apr. 2024
Hello Jon, I’m sorry you found your stay unsatisfactory. If you wouldn’t mind emailing us to explain the issue, it would be greatly helpful.

10/10 – Utmerket

Ann

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great pizza place, excellent front desk and pool is beautiful!
Bodde her 1 natt i april 2024
Svar fra Nick den 29. apr. 2024
Thank you! We were very happy to have hosted you at our lodge! We will be doing some renovations this coming winter, so please come back and see the changes next year! We are thrilled you enjoyed our staff, restaurant, but above all, your stay!

10/10 – Utmerket

Christopher

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Availability
Bodde her 1 natt i april 2024
Svar fra John den 26. apr. 2024
thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 – Utmerket

Candy

Bodde her 3 netter i april 2024
Svar fra John den 12. mai 2024
Thank you, Mrs. Candy, for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We look forward to seeing you again soon

4/10 – Dårlig

Karina

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Is super old, maybe was never renovated
Bodde her 1 natt i april 2024
Svar fra John den 22. apr. 2024
Hello Karina,Were so glad you took the time to leave us a review. It has been a short period of time since the last renovation of the hotel. However, I have good news. Over the next several months we have several large upgrades coming to the hotel. We hope to see you again soon. So, we can show off what's been done.

8/10 – Bra

Kevin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Its was good enough, nice inside pool.
Bodde her 1 natt i mars 2024
Svar fra John den 21. apr. 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We look forward to seeing you again soon.

2/10 – Forferdelig

Serena

Reiste med familie og små barn
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Parking lot set up was horrible, hotel was not very clean, walls were so thin we could hear neighbors talking in their room. Very poor experience and will never stay there again.
Bodde her 1 natt i februar 2024
Svar fra John den 20. apr. 2024
Thank you for taking the time to leave us a review. We are very sorry you did not enjoy your stay. We will take your issues into consideration as we have plans for several large improvements to the hotel over the next several months. We hope you give us a chance to do better in the future!

10/10 – Utmerket

Kayli

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean , very nice , had a pleasant stay !
Bodde her 2 netter i april 2024
Svar fra John den 19. apr. 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We look forward to seeing you again.

6/10 – Grei

Elizabeth A

Reiste med partner
Likte: Fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Great pool area. Rooms need a little love and attention
Bodde her 5 netter i april 2024
Svar fra John den 18. apr. 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We look forward to seeing you again.

10/10 – Utmerket

Trey

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was very nice
Bodde her 2 netter i april 2024
Svar fra Nick den 17. apr. 2024
Thank you for leaving feedback! We are so glad to hear you enjoyed your stay!

8/10 – Bra

Donna

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Southern hospitality, everyone was so friendly. Room was large, but outdated. Loved the fire place and balcony. Beds were uncomfortable.
Bodde her 1 natt i april 2024
Svar fra Nick den 17. apr. 2024
Thank you for leaving feedback! We are so glad to hear you enjoyed your stay! We are sorry that you did not find the beds comfortable. We are renovating and those will be replaced.

6/10 – Grei

DEANNA

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The hotel is very outdated. They keep it very clean but it needs a full renovation. Staff is very friendly and the little restaurant is good but has limited choices. The indoor pool is nice but in need of a face lift as the rest of the property. Beds were comfortable, bathroom tiny but clean and maintained.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Kimberly

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Clean, easy parking. Staff very nice and informative
Bodde her 2 netter i april 2024
Svar fra Nick den 17. apr. 2024
Thank you for leaving feedback! We are so glad to hear you enjoyed your stay!