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Anmeldelser av Crowne Plaza Hotel Fort Lauderdale Airport/Cruiseport, an IHG Hotel

3.5 out of 5
Crowne Plaza Hotel Fort Lauderdale Airport/Cruiseport, an IHG Hotel
455 State Road 84, Fort Lauderdale, FL

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 1147 av totalt 1920 anmeldelser." "
Rangering på 8 − Bra. 394 av totalt 1920 anmeldelser." "
Rangering på 6 − Grei. 190 av totalt 1920 anmeldelser." "
Rangering på 4 − Dårlig. 88 av totalt 1920 anmeldelser." "
Rangering på 2 − Forferdelig. 101 av totalt 1920 anmeldelser." "

9,0/10

Renhold

8,6/10

Personale og service

8,2/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Peter

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Ikke helt fornøyd.
Hotell var bra med fine rom. Restaurant hadde god utvalg av retter og nydelig mat. Vi hadde en uheldig opplevelse angående flyplass transport. Gratis transport var bestilt til kl 1815 med beskjed å være klar senest kl 1800. Vi møt opp i god tid men transporten forsvant fra hotellet uten oss selv om resepsjon og parkeringsvakten var klar over at vi sto og ventet. Etter klar beskjed til resepsjon å få transporten tilbake kom den omsider tilbake en god halv time. forsinket. Litt stressende når man skal rekke en fly.
Bodde her 2 netter i mars 2023
Svar fra Andre Clarke den 22. mars 2023
Peter, Thank you for staying with us and for taking the time to provide your feedback and for rating the property. our apologies for the issue with the shuttle to the airport. I can assure you it will be address.

8/10 – Bra

Wally

Likte: Renhold
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Patricia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient for us to get a shuttle to the Cruise Port from this location. Friendly staff and clean rooms.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Hannah

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to the airport and cruise port! Clean and easy check in.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Damaris

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Really clean room, the hotel in general super clean and really good service as soon you get to the valley parking, the front desk and guys in the restaurant were so nice!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

David

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We made good use of the shuttle to and from the airport. Easy getting signed up to use the 3rd party shuttle to the cruise port as well. Early check in and luggage storage was very much appreciated. Restaurant food was quite acceptable.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Margarida

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved it!
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Nagi

Reiste med en gruppe
Likte: Renhold
Likte ikke: Personale og service
Got over charged twice for no reason after speaking with the person at the front desk letting him know I got over charged he continuously said no he didn’t when I have the inquiry on my bank
Bodde her 4 netter i mai 2024

8/10 – Bra

Bianca

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place, would stay here again
Bodde her 2 netter i mai 2024

10/10 – Utmerket

yenssy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Taylor

Reiste med familie
Likte: Personale og service
I loved the hotel. Beautiful view and close to a store. The two things that were wrong was the television gave us no signal until the last night when we notified the front desk. Also, the water in the toilet was brown and when we notified the front desk the cleaning person said that’s normal in Florida.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Landon

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All around 5 star!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Gary

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
had to wait about 1 hour for shuttle from airport
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Christie

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We only stayed one night. Needed a place to sleep for the night and get ready for an event the next morning. When we arrived, everything was fine. The parking attendant was very helpful and nice. The man who checked us in was also helpful and nice. When we got to the room the AC was not on, which made the room a bit warm. The mini fridge was not cold and took a minute to come on and start working. Our clock in the room was not set, at 7pm it showed 4. The next morning our AC completely went out. There was no point in getting someone to fix in since we had limited time to get ready for the event we were going to. But I still tried to go down to let the front desk know about the issue. The lobby was full of people and only one person working. I did not have the time to stand and wait. Overall I'm really disappointed. Not having AC in Florida is a big deal. Also, I'm pretty sure that next morning one of the elevators was not working. Overall I would not stay here again. It was not worth the price we paid for the room. Not enough staff, no AC, poor room conditions.
Bodde her 1 natt i mai 2024

8/10 – Bra

Rebecca

Likte: Renhold og personale og service
Convenient to airport and cruise port
Bodde her 1 natt i mai 2024

8/10 – Bra

Cindy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really good service. Everyone was so friendly. Very close to port and airport.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

cristian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Marcus

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice experience
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Rosemarie

Reiste med partner, Reiste med familie, Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was large very clean , restaurant was good , staff polite and accommodating. Small issue bed was very high up and we were travelling with a disable person bed was hard to-get into due to height even though we were in a disable room, would advise a standard height in rooms for the disable.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Timothy

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Speedy checkin, gorgeous room, pool, and restaurant.
Bodde her 1 natt i mai 2024

8/10 – Bra

Vanessa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Douglas

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The man who checked me in made me wait a minute or so before he addressed me. A minute feels like long time in that situation to not even get a greeting. Then we he did start interacting with me it took him at least another minute to make eye contact. I went to the desk the following morning and the people were a bit more friendly (particularly the woman) but I would say they were friendly (particularly the man)
Bodde her 1 natt i mai 2024
Svar fra Andre den 25. mai 2024
Thank you for sharing your experience with us. We're glad to hear that you found the morning staff to be friendly, especially the woman. We apologize for any delay and lack of immediate attention you experienced during check-in. Your feedback is valuable, and we will address this with our team to ensure that all guests receive a warm welcome and prompt service. We appreciate your understanding, and we hope to have the opportunity to welcome you back for an improved experience in the future. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know.

10/10 – Utmerket

Pippa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely loved my stay at Crowne Plaza. Each staff member I interacted with was friendly , professional and effective. I had an early morning flight and the shuttle was delayed. Staff handled this situation seemlessly, when he informed me there was a cab waiting to take me to the airport. I was very comfortable and enjoyed a dip in the pool. Thank you for a comfortable stay.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Matthew

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Tyrone, who checked us in was amazing. Very friendly. Great customer service
Bodde her 1 natt i mai 2024
Svar fra Andre den 25. mai 2024
Thank you for staying with us and for taking the time to rate the property

6/10 – Grei

Karen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Christine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient to the airport
Bodde her 1 natt i mars 2024

6/10 – Grei

Loretta og Peoria

Likte: Renhold og personale og service
Close to airport, so was ok for an overnight stay.
Bodde her 1 natt i mai 2024
Svar fra Andre den 25. mai 2024
Thank you for staying with us and for taking the time to rate the property

10/10 – Utmerket

Jernile

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great staff.. Close to airport and Cruise Port
Bodde her 1 natt i mai 2024
Svar fra Andre den 25. mai 2024
Thank you for staying with us and for taking the time to rate the property

10/10 – Utmerket

Germaine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect
Bodde her 1 natt i mai 2024
Svar fra Andre den 25. mai 2024
Thank you for staying with us and for taking the time to rate the property

10/10 – Utmerket

stanley

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I left my jacket in my room after checking out I was able to get it that same day
Bodde her 3 netter i mai 2024
Svar fra Andre den 25. mai 2024
Thank you for staying with us and for taking the time to rate the property

2/10 – Forferdelig

Anita

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I showed up to this hotel after booking my reservations through Expedia. They told me they did not have any rooms available. They then marked me as a no show so I was unable to get a refund. Please be aware!
Bodde her 1 natt i mai 2024
Svar fra Andre den 25. mai 2024
I'm sorry to hear about your experience, and I can understand how frustrating it must have been to encounter such an inconvenience upon arrival. It sounds like there was a miscommunication between Expedia and the hotel regarding room availability, resulting in an unpleasant situation for you. Your feedback is valuable, and it serves as an important reminder for both the hotel and booking platforms to ensure seamless coordination to avoid similar issues in the future. If there's anything I can assist you with or if you have any further concerns, please don't hesitate to reach out

10/10 – Utmerket

Danielle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff member at check in was very helpful
Bodde her 1 natt i mai 2024
Svar fra Andre den 25. mai 2024
Thank you for staying with us and for taking the time to rate the property

6/10 – Grei

Lianne

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service
Everything was the bare minimum at its price point. No love anywhere. Corporate owed? I have never seen a restaurant/bar operate like a union shop on a bad day. Each person would only do their job no matter if they had nothing to do or not. Even if they were just standing still. Or talking to a customer for 15 minutes about sports. I think it was required that way. Strangest restaurant ive ever seen. But it is a cruise hotel. Few are coming back.
Bodde her 1 natt i mai 2024
Svar fra Andre den 25. mai 2024
Thank you for sharing your feedback with us. We appreciate your insights and apologize for any shortcomings you experienced during your stay. We strive to provide exceptional service and ambiance to all our guests, and it's disappointing to hear that we fell short of your expectations. Your comments regarding the restaurant and bar operations are noted, and we will address them with our team to ensure a more engaging and efficient experience for our guests in the future. We value your patronage and hope to have the opportunity to welcome you back for an improved stay. If you have any further feedback or concerns, please feel free to reach out to us directly.

6/10 – Grei

David

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The wait time at the reception to check in was too long. The person who was managing the desk ignored us for at least few minutes and kept taking customer calls while we were waiting to check in and for the key. There was always a queue at the reception. The first time we tried the key card didn't even work on the door so we had to go back to the reception again.
Bodde her 1 natt i mai 2024
Svar fra Andre den 25. mai 2024
Thank you for taking the time to share your experience with us. We sincerely apologize for the delay and any inconvenience you encountered during check-in. Your feedback is important to us, and we will address this matter with our reception team to ensure that all guests are promptly attended to and provided with efficient service. We understand the frustration of encountering issues with the key card and apologize for the inconvenience it caused. Please know that we are continuously working to improve our processes to enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a smoother and more enjoyable stay. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us directly.

8/10 – Bra

Solomon

Likte ikke: Fasiliteter
A good hotel and a good value.
Bodde her 1 natt i mars 2024
Svar fra Andre den 25. mai 2024
Thank you for staying with us and for taking the time to rate the property

8/10 – Bra

Kathie

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
My son really enjoyed how the pool was outside but on a different level than the basement or first floor. He did wish the water was a little bit warmer lol
Bodde her 2 netter i april 2024
Svar fra Andre den 25. mai 2024
Thank you for staying with us and for taking the time to rate the property

8/10 – Bra

Aimirys

Likte: Renhold
Bodde her 3 netter i februar 2024
Svar fra Andre den 25. mai 2024
Thank you for staying with us and for taking the time to rate the property

10/10 – Utmerket

Brittany

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always enjoy staying here. The onsite restaurant is phenomenal.
Bodde her 2 netter i mai 2024
Svar fra Andre den 25. mai 2024
Thank you for staying with us and for taking the time to rate the property

8/10 – Bra

Leslie

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Mary at reception was very p personable, helpful and professional!
Bodde her 1 natt i mai 2024
Svar fra Andre den 25. mai 2024
Thank you for staying with us and for taking the time to rate the property

10/10 – Utmerket

Dexter

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved our stay. The accommodations are great
Bodde her 1 natt i mai 2024
Svar fra Andre den 25. mai 2024
Thank you for staying with us and for taking the time to rate the property

10/10 – Utmerket

SAVALO

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fabulous
Bodde her 1 natt i mai 2024
Svar fra Andre den 25. mai 2024
Thank you for staying with us and for taking the time to rate the property

10/10 – Utmerket

Mariah

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Need to stay somewhere for the night after my flight got rescheduled. Only a mile away from the airport. Only ever one person manning the desk, so check in can be a bit of a wait, but otherwise, a lovely, clean, spacious hotel. I especially like how high up the beds are off the ground, very luxurious. Appreciated the shuttle for the ride back to the airport. Overall, no real complaints. Would but here if I find myself in Fort Lauderdale.
Bodde her 1 natt i mai 2024
Svar fra Andre den 18. mai 2024
Thank you for staying with us and for taking the time to rate the hotel and provide your feedback.

10/10 – Utmerket

Victoria

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk staff was very accommodating and polite. Great experience!
Bodde her 1 natt i mars 2024
Svar fra Andre den 18. mai 2024
Thank you for staying with us and for taking the time to rate the hotel and provide your feedback.

6/10 – Grei

Krystyna

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Andre den 18. mai 2024
Thank you for staying with us and for taking the time to rate the hotel .

4/10 – Dårlig

Ada

Forretningsreisende
I have not ever stayed in a hotel on any business trip I’ve been on have a hold on my deposit for almost a month now. Every time I call to speak with the manager the rude representatives either disconnect or just tell me to keep calling back. I have left several voice messages on managers machine and not once has he returned a phone call. I spent good money and I didn’t leave the room any kind of way for my deposit to still be held in pending status.
Bodde her 1 natt i april 2024
Svar fra Andre den 18. mai 2024
Thank you for taking the time to share your feedback. We apologize that your experience did not meet your expectations. Your comments are valuable to us as we continuously strive to improve our services. We will address the issues you mentioned with our team to ensure that we maintain the high standards that guests expect from Crowne Plaza. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

10/10 – Utmerket

Antonio t

Reiste med familie
Likte: Renhold og fasiliteter
Secure nice location easy restaurants
Bodde her 1 natt i mai 2024
Svar fra Andre den 18. mai 2024
Thank you for staying with us and for taking the time to rate the hotel and provide your feedback.

8/10 – Bra

Rubem

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024
Svar fra Andre den 18. mai 2024
Thank you for staying with us and for taking the time to rate the hotel.

10/10 – Utmerket

George

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was conveniently located in a quiet area but near the Enterprise rental car office and drop-off location. In addition, one had a parking garage to use as an option if needed. The airport and or port shuttle service was an additional advantage and convenience available. The restaurant and bar also were excellent. We will stay here again if we cruise out of Ft. Lauderdale.
Bodde her 1 natt i mai 2024
Svar fra Andre den 18. mai 2024
Thank you for staying with us and for taking the time to rate the hotel and provide your feedback.

6/10 – Grei

Ed

Reiste med partner
Very average overall for the price
Bodde her 1 natt i mai 2024
Svar fra Andre den 18. mai 2024
Thank you for sharing your thoughts with us. We're sorry to hear that your experience was only average, as we strive to provide exceptional stays for all our guests. Your feedback is invaluable in helping us identify areas for improvement. We're committed to enhancing our services and amenities to ensure that every guest enjoys a memorable experience with us. We hope to have the opportunity to welcome you back in the future and exceed your expectations. If there's anything specific you feel we could improve upon, we'd love to hear from you.

8/10 – Bra

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Check-in was easy. The staff was very efficient and friendly
Bodde her 1 natt i mai 2024
Svar fra Andre den 18. mai 2024
Thank you for staying with us and for taking the time to rate the hotel and provide your feedback.