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Anmeldelser av Grand Hotel Excelsior

5 out of 5
Grand Hotel Excelsior
Great Siege Road, Floriana, Malta

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 537 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 302 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 108 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 32 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 22 av totalt 1001 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

8,6/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Dag Morteb

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i november 2023
Svar fra Everton den 12. nov. 2023
Dear esteemed guest, thank you very much for your feedback! We are delighted that you enjoyed your stay at the Grand hotel excelsior and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many more enjoyable experiences. Yours sincerely, Everton

8/10 – Bra

Amir

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vi har vært på dette hotellet 2 år på rad og er veldig fornøyd. Det eneste vi var misfornøyd med i år var serveringen rundt bassenget og på stranda. Det tar altfor lang tid å få kontakt med servitørene, og det tar utrolig lang tid før du får det du har bestilt. Vi klagde på det ved flere anledninger. Solsengene er generelt i dårlig forfatning og veldig dårlig kvalitet. De bør oppgraderes.
Bodde her 11 netter i juli 2023
Svar fra Teodora den 18. aug. 2023
Dear esteemed guest, thank you very much for you feedback, and for appreciating our facilities. However we are sorry to read about your experience at the pool area. Please rest assured that your comment has been highlighted to our General Manager in order to take actions. We look forward to welcoming you back at the Grand Hotel Excelsior in the future. Yours sincerely, Teodora

10/10 – Utmerket

Sunniva Murud

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i juli 2023
Svar fra Teodora den 25. juli 2023
Dear esteemed guest, thank you very much for your feedback, and for appreciating our facilities and the effort of our staff to provide the 5 star service. We look forward to welcoming you back at the Grand Hotel Excelsior in the future. Yours sincerely, Teodora

8/10 – Bra

Kristoffer

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i juni 2023
Svar fra Teodora den 10. juli 2023
Dear Kristoffer, thank you very much for our feedback, and for appreciating our facilities. We look forward to welcoming you back in the future. Yours sincerely, Teodora

8/10 – Bra

Cielo og Oslo

Reiste med familie og små barn
Likte: Personale og service
Great location. Very central. We stayed here for 6 days. The service is good but receptionist who assisted us during the course of checing in informed me which floor are we going to stay and gave me the envelope and told me that all information I needed is all written there. Top service from the Concierge(s). The rooms, I think it already served it's purpose over the years, and badly needed a renovation. The SPA receptionist was really helpful and accomodating. The food during the breakfast was OK because it is the same every morning. My son enjoyed bathing in the swimming pool. Overall, it is the location of this hotel that decided me to book.
Svar fra Teodora den 4. nov. 2022
Dear Cielo, thank you very much for your comment. We are glad to read that our staff was helpful during your stay and provided the 5 star service that we are well known for and that you appreciated our location. Please rest assured that your comment has been highlighted to our General Manager in order to take some actions. We are looking forward to welcome you once again at the Grand Hotel Excelsior in the nearest future. Your sincerely, Teodora

8/10 – Bra

Linda

Likte: Personale og service og overnattingsstedets bygg og tilstand
Fantastic location by the ocean, walking distance to Valletta. Friendly and serviceminded staff in the reception.Also nice gesture with complimentary prosecco and cake for our anniversary. Bed not comfortable. Easy to fix with soft overmattresses!
Bodde her 8 netter i september 2022
Svar fra Teodora den 24. okt. 2022
Dear Linda, thank you for your feedback, we are glad that you enjoyed your holiday with us, and thank you for appreciating our location and the effort of our staff to provide 5 star service that we are well known for. It was our pleasure to make your wedding anniversary a bit more special. Please rest assured that your comment has been highlighted to our General Manager in order to take some action regarding our beds. We are looking forward to host you again at the Grand Hotel Excelsior for a future memorable stay. Your sincerely, Teodora

8/10 – Bra

Camilla

Likte: Renhold, personale og service og romkomfort
Fornøyde gjester
Flott ærverdig hotell. Syns utvalget om middag var svært redusert. Frokosten var bra, vi valgte å få frokost på rommet to dager, dette var vi fornøyde med. Litt lite brød i forhold til pålegg, men det kan man bare spørre om. Eller var de som jobbet der hyggelige og behjelpelige.
Bodde her 8 netter i juli 2022
Svar fra Adele den 5. aug. 2022
Dear Guest, Thank you very much for your lovely feedback. We are glad that you enjoyed our location, our breakfast and that you appreciated the effort of our staff to provide the 5 star service that we are well known for. We are looking forward to host you again at the Grand Hotel Excelsior for a future memorable stay. Kind regards, Adele

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i november 2021

8/10 – Bra

Rune

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Top Service and location!
Very nice hotel. Location is perfekt for those who love the sea. Private beach is epic. Service is top class. The only thing is that the poolarea could be cleaned alot better. This was poor. Other than that, the stay was superb. Clean rooms, great views. Good breakfast. Did i mention great service?
Bodde her 9 netter i august 2020

10/10 – Utmerket

Geir

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i juli 2020

10/10 – Utmerket

Beate

Bodde her 4 netter i februar 2020

10/10 – Utmerket

Tor

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i august 2019

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ble oppgradert til et rom med hav utsikt . Folk som jobber i consierge er veldig hjelpsom og hyggelig.
Bodde her 14 netter i juli 2019

10/10 – Utmerket

Sigurd

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2019

10/10 – Utmerket

Verifisert reisende

Bodde her 9 netter i juli 2019

10/10 – Utmerket

Jan Oddmund

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell med perfekt beliggenhet
Fint hotell med flott bassengområde og til og med muligheter for å bade i sjøen (egen trapp ned fra bassengområdet). Fine rom, bra fasiliteter og service. God frokost. Men det aller beste med dette hotellet er beliggenheten! Av alt vi så i løpet av en uke på Malta, var utvilsomt hovedstaden Valletta det som imponerte mest. Hotellet ligger i gangavstand til byporten, samtidig som hovedholdeplassen til alle busser er like ved. Enkelt og billig å komme seg rundt på Malta ved bruk av busser (m/aircondition), og alle ruter starter/ender her. Perfekt sted å bo for å utforske fantastiske Malta. Go for it!
Bodde her 7 netter i juni 2019

10/10 – Utmerket

Ann Kristin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott opphold
Vi har hatt et fantastisk opphold. Dette hotellet har det meste, ligger sentralt ved Valetta, om man ønsker er tur i gamlebyen eller og ta en buss rundt på øya. Vi har vært her før og kommer nok tilbake igjen.
Bodde her 7 netter i mai 2019

8/10 – Bra

Cecilie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Herlig opphold!
Flott beliggenhet og gode fasiliteter. Nydelig frokost og service ellers. Særlig likte jeg mulighetene for å trene - både basseng og treningsrom
Bodde her 3 netter i mai 2019

8/10 – Bra

John og Stamford

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
C
Bodde her 4 netter i mai 2024

8/10 – Bra

Nina og Braunau am Inn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Andrew

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice pool and bar area; comfortable indoor bar seating area. Based on the edge of Valetta, it was easy to get to both the town and the Bus station at the top of the hill.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Linsey

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
The hotel was lovely but the plumbing in our bathroom was very problematic with a toilet that didn’t flush properly. Somebody did have a look at it but it didn’t really improve things much. The breakfast buffet was excellent but the coffee was so strong it was undrinkable. A small but important issue!
Bodde her 8 netter i april 2024

10/10 – Utmerket

Elizabeth

Reiste med partner
Great location, classy hotel with friendly and welcoming staff.
Bodde her 7 netter i april 2024

8/10 – Bra

Lorraine

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Welcome drink
Bodde her 7 netter i april 2024

10/10 – Utmerket

Pietro

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent!
Bodde her 3 netter i april 2024
Svar fra Everton den 30. apr. 2024
Dear esteemed guest,Thank you for taking the time to share your feedback about your recent stay at The Grand Hotel Excelsior. Looking forward to welcoming you again in the future.Kind regards,Everton OliveiraGuest Relations Agent

10/10 – Utmerket

Alison

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was excellent, housekeeping was very good, rooms very large. Only downsidecwas service in lobby bar was slow
Bodde her 7 netter i april 2024
Svar fra Janette Tuite den 28. apr. 2024
Dear Esteemed Guest ,Thank you so much for your kind words and for taking the time to share your feedback about your recent stay with us. We're thrilled to hear that you had such a wonderful experience!It was a pleasure to have you as our guest, and we look forward to welcoming you back again in the future. Warm RegardsGuest Relations Agent

8/10 – Bra

William Francis

Reiste med partner
Likte: Fasiliteter
Staff excellent, hotel very clean, breakfast excellent but very busy and very noisy. Room tired decor. Big hill to navigate each morning and evening to get up to Valletta or climb the many flights of steps as hotel built at sea level. But very near city gates and bus station to get around island.
Bodde her 7 netter i april 2024
Svar fra Everton den 27. apr. 2024
Dear esteemed guest,Thank you for your feedback! We are glad to hear you found our staff excellent and appreciated the cleanliness of our hotel. We are pleased you found our location near the city gates and bus station convenient for exploring the island. We hope to welcome you back soon.Yours sincerely,Everton OliveiraGuest Relations Agent

10/10 – Utmerket

Ron

Bodde her 3 netter i mars 2024
Svar fra Janette Tuite den 28. apr. 2024
Dear Esteemed Guest,Thank you for the perfect rating. It fantastic to know that we met all your expectations. Thank you once again for choosing to stay with us. Should your travels bring you back to the area, we would be honored to welcome you back for another enjoyable stay.Warm RegardsGuest Relations

8/10 – Bra

Gretta

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thank you, to all the staff at The Grand, you made our recent stay enjoyable and trouble free. The hotel, is very clean, the staff are warm and friendly. The location is excellent to walk into Valletta ,the airport, and the local bus terminal. We would definitely stay again.
Bodde her 7 netter i april 2024
Svar fra Janette Tuite den 28. apr. 2024
Dear Esteemed Guest,Thank you so much for taking time to share your experience with us. It's fantastic to know that you found our staff to be friendly and helpful, and that you appreciated our great location. Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm RegardsGuest Relations Agent

10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic except for two things. The aircon was not working properly so we opened the sliding door get fresh air in. Unfortunately the staff at the entrance to the hotel working nights thought everyone else was also up so they kept us up with their laughter and banging about of luggage, slamming car doors. So if I were to book again I would book sea view, far away from front door!
Bodde her 4 netter i april 2024
Svar fra Janette Tuite den 28. apr. 2024
Dear Esteemed Guest,Thank you for high ratings.We sincerely apologize regarding the air-condition and the noise from the entrance of the hotel. Your comments are valuable to us, and we will certainly take them into consideration as we strive to improve our accommodations.Thank you once again for staying at The Grand Hotel Excelsior and we hope to welcoming you back in the near future.Warm RegardsGuest Relations Agent

10/10 – Utmerket

Nick

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent service throughout in particular from Julie Anne who was very helpful with medical support for one of our party who fell ill.
Bodde her 6 netter i april 2024
Svar fra Janette Tuite den 20. apr. 2024
Dear Esteemed Guest ,Thank you for the perfect rating. We are pleased that you have enjoyed your stay at The Grand Hotel Excelsior.Thank you for the kinds words towards the staff. We look forward to welcoming you back for another pleasant stay!Warm RegardsGuest Relations Agent

8/10 – Bra

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i april 2024
Svar fra Janette Tuite den 20. apr. 2024
Dear Esteemed Guest,Thank you for taking the time to share your positive experience with us during your stay at The Grand Hotel Excelsior.We look forward to welcoming you back for another pleasant stay!Warm RegardsGuest Relations Agent

10/10 – Utmerket

William og Philomath

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
great breakfast, good location, nice facilities, great staff.
Bodde her 7 netter i april 2024
Svar fra Everton den 27. apr. 2024
Dear esteemed guest,Thank you very much for your feedback. We are looking forward to welcoming you again.Yours sincerely, Everton OliveiraGuest Relations Agent

8/10 – Bra

Kerim

Bodde her 2 netter i april 2024

10/10 – Utmerket

Artem

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
In general hotel was ok, but definitely in need of refurbishment... indoor swimming pool, rooms and bathrooms are a bit tired...
Bodde her 5 netter i mars 2024
Svar fra Janette Tuite den 28. apr. 2024
Dear Esteemed Guest ,Thank you for taking the time to leave us a review and for rating us 5/5.We are happy to share that there is some refurbishment being done at the hotel. We're always striving to offer the best experience possible to our guests, and your comments will help us in that endeavor.Thank you once again for staying at The Grand Hotel Excelsior and we hope to welcoming you very soon.Warm RegardsGuest Relations Agent

10/10 – Utmerket

Kaleigh

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The customer service was amazing! The pools were great & the views were spectacular. Everything we wanted to see is within a 15-20 min walk of the hotel. I felt completely safe walking at night. The food was good & reasonably priced. Loved being able to store our bags after checkout so we could continue to tour the city before our flight.
Bodde her 1 natt i april 2024
Svar fra Janette Tuite den 28. apr. 2024
Dear Esteemed Guest,Thank you for rating us 5/5. It's truly heartwarming to read that you had a very comfortable stay and found our location great. I'm particularly delighted to know that our customer service stood out to you. We always strive to go above and beyond for our guests, and it's rewarding to hear when this has a positive impact on your experience.Thank you once again for staying at The Grand Hotel Excelsior and we hope to welcoming you back in the near future.Warm RegardsGuest Relations Agent

10/10 – Utmerket

Stefania

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
posizione avanti al mare, personale gentile stanze confortevoli
Bodde her 3 netter i mars 2024
Svar fra Janette Tuite den 20. apr. 2024
Dear Esteemed Guest , Thank you for your excellent rating and valuable feedback.We're delighted to hear that you found our hotel convenient and that our staff provided amazing service throughout your stay. Your kind words mean a lot to us.Thank you for choosing our hotel, and we look forward to the pleasure of welcoming you back for another great stay in the future.Warm RegardsGuest Relations Agent

6/10 – Grei

ZHIXIA og Moorpark

Bodde her 1 natt i mars 2024
Svar fra Everton den 27. apr. 2024
ear esteemed guest,Thank you for your feedback; we greatly appreciate it. We hope to have the opportunity to welcome you back in the future for an even more improved experience.Yours sincerely,Everton OliveiraGuest Relations Agent

10/10 – Utmerket

Antonio Gil

Reiste med partner
Muy recomendable.
Bodde her 7 netter i mars 2024
Svar fra Janette Tuite den 28. apr. 2024
Dear Esteemed Guest,Thank you for rating us 5/5. We're thrilled to hear that you had such a wonderful experience! Providing exceptional service and ensuring our guests feel comfortable and satisfied during their stay is always our top priority.We can't wait to welcome you back for another lovely stay at The Grand Hotel Excelsior.Warm RegardsGuest Relations Agent

10/10 – Utmerket

Marina

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice location, Valetta center is just 5 min away. Deluxe room wird the sea view is really nice. The service at the bar on the evenings could be faster, but it seems a cultural thing.
Bodde her 6 netter i mars 2024
Svar fra Janette Tuite den 28. apr. 2024
Dear Esteemed Guest ,Thank you for rating us 5/5. We are delighted to hear that everything met all your expectations. Thank you once again for choosing to stay with us and we look forward to welcoming you back in the nearest future for another pleasant stay. Warm RegardsGuest Relations Agent

8/10 – Bra

Jason

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is well situated 10 minutes walk from the main gates of Valletta. Hotel is large and generally clean. Our room had a large terrace, but with no parasol so would be very exposed when hotter, the outside pool was being renovated which we weren't informed of. Good cleanliness and warm service. Breakfast was busy, although in a single large room it was not too noisy. The reason for 4 stars only was that small things like sauces, salt and pepper only being available in sachets felt cheap and a bit B&B. Coffee in the room was also Nescafe sachets - as bit cheap when paying £200 per night.
Bodde her 6 netter i mars 2024
Svar fra Janette Tuite den 30. mars 2024
Dear Esteemed Guest,Thank you for taking the time to provide the hotel with your valued feedback following your recent stay. We sincerely apologize that we did not meet your expectations. Your feedback is important to us, and we appreciate you bringing these issues to our attention. We look forward to welcoming you back at the nearest future to The Grand Hotel Excelsior.Warm RegardsGuest Relations Agent

8/10 – Bra

John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cooked breakfast was at best warm. Coffee and tea had a bad taste.
Bodde her 7 netter i mars 2024
Svar fra Janette Tuite den 30. mars 2024
Dear Esteemed Guest ,We would like to thank you for choosing and staying at The Hotel Grand Excelsior and for taking the time to share your feedback.We look forward to welcoming you back for another pleasant stay.Warm Regards,Guest Relations

8/10 – Bra

Avril

Bodde her 7 netter i mars 2024
Svar fra Janette Tuite den 20. apr. 2024
Dear Esteemed Guest,Thank for taking time to share your experience of your recent stay with us.We look forward to welcoming you back in the near future.Warm RegardsGuest Relations Agent

8/10 – Bra

Robert

Reiste med partner
Likte: Renhold og personale og service
Good location for walking into Valletta.
Bodde her 4 netter i mars 2024
Svar fra Janette Tuite den 26. apr. 2024
Dear Esteemed Guest,Thank you for taking the time to record your feedback regarding your recent stay with us at The Grand Hotel Excelsior. We are delighted that you found our location convenient.We look forward to welcoming you back in the future!Warm RegardsGuest Relations Agent

10/10 – Utmerket

Gerald

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
comfortable
Bodde her 3 netter i mars 2024
Svar fra Janette Tuite den 20. apr. 2024
Dear Esteemed Guest,Thank you for the perfect rating 10/10. Thank you for taking the time to share your positive experience with us during your stay at The Grand Hotel Excelsior.We look forward to welcoming you back for another pleasant stay!Warm RegardsGuest Relations Agent

2/10 – Forferdelig

Don

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I had a very disappointing experience that I feel compelled to share. Contrary to its advertised image as a five-star luxury resort, the reality is far from it. The condition of the property is dire, with the rooms featuring old, stained carpets, and the bathroom tiles cracked and showing their age. The beds, equipped with metal spring mattresses that seem to be decades old, along with unclean pillows, made for an uncomfortable setting. Moreover, there's a pervasive smell of water damage throughout the property. Upon arrival and initial inspection of our room, it became clear that the accommodations were not as promised. I promptly returned to the front desk to express that the room was not acceptable and that I would not be staying. Despite this, the hotel refused to issue a refund, citing their cancellation policy, even though my actions did not constitute a breach of contract since I had already checked in. During my time at the front desk, I witnessed two other families expressing similar complaints. What's more disheartening is Expedia's lack of accountability for the misleading representation of this property on their platform. It's widely known among the locals about the deceptive nature of this place, which is a disservice to Malta's efforts to attract tourists. I strongly advise against staying here.
Bodde her 3 netter i mars 2024
Svar fra Everton den 30. apr. 2024
Dear esteemed guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointing experience you encountered during your recent stay at our hotelWe strive to provide our guests with a luxurious and comfortable experience, and it is disheartening to learn that we fell short of your expectations. Your concerns regarding the condition of the property, including the state of the rooms and amenities, have been duly noted. Rest assured, we are taking immediate action to address these issues and ensure that such shortcomings do not occur in the future.Once again, we apologize for the inconvenience you experienced and appreciate your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay that you deserve.Warm regards,Everton Guest Relations Agent

8/10 – Bra

Arvind

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Location with great views of city from terrace of our room
Bodde her 4 netter i mars 2024
Svar fra Janette Tuite den 20. apr. 2024
Dear Esteemed Guest,Thank you so much for your wonderful review and for choosing to stay with us at our property. It's fantastic to hear that you had such a great experience during your recent visit. I'm thrilled to see that you found our location to be perfect for your needs and that you enjoyed our spectacular view.Thank you once again for your positive review and for highlighting the aspects of your stay that stood out to you. We hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm RegardsGuest Relations

10/10 – Utmerket

Gary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The Trip Advisor reviews say it all. Firstly the staff, from all over the world, are so friendly and helpful and any little problem is quickly solved. Secondly, the breakfast was included. It includes all you can eat from healthy, cooked and continental and saves money eating out during the day. It is so convenient, being walking distance of the city of Valletta, the foot ferry to Sliema and the bus station to all parts of the island. The prices are reasonable and they are renovating parts. It's my 5th stay here and I'll be back.
Bodde her 7 netter i mars 2024
Svar fra Janette Tuite den 27. mars 2024
Dear Esteemed Guest,Thank you so much for rating us 5 out 5. It makes us very happy to read that you had a fabulous stay with us. It's particularly heartening to hear that you felt warmly welcomed by our staff. Our dedicated team is indeed committed to ensuring that every guest feels at home.Once again, thank you for sharing your experience. We look forward to welcoming you back in the near future and providing you with another wonderful stay.Warm RegardsGuest Relations Agent

8/10 – Bra

Nathalie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
J’ai apprécié. Les clients de l’hôtel sont un peu racistes. Nous étions les seuls nord de l’hôtel et nous avons remarqué des regards très méprisants.
Bodde her 1 natt i mars 2024

6/10 – Grei

KATSUNORI

Bodde her 3 netter i mars 2024
Svar fra Everton den 29. mars 2024
Dear esteemed guest, thank you so much for taking the time to review our hotel. We are looking forward to welcoming you back at the Grand Hotel Excelsior. Kind regards, Everton - Guest Relations Team