Terrasse/patio
Sjekk tilgjengelighet

Anmeldelser av Tru by Hilton Beavercreek Dayton

2.5 out of 5
Tru by Hilton Beavercreek Dayton
3813 Colonel Glenn Hwy, Fairborn, OH

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 387 av totalt 573 anmeldelser." "
Rangering på 8 − Bra. 109 av totalt 573 anmeldelser." "
Rangering på 6 − Grei. 45 av totalt 573 anmeldelser." "
Rangering på 4 − Dårlig. 16 av totalt 573 anmeldelser." "
Rangering på 2 − Forferdelig. 16 av totalt 573 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

8,8/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Austin

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed staying at the hotel and found it to be clean and the staff to be friendly.
Bodde her 1 natt i mai 2024
Svar fra LeAnn den 13. mai 2024
Dear Mr. Austin,Thank you so much for taking the time to provide us with a "5" and for your nice comments about the cleanliness and the friendliness of our staff. We hope to welcome you back again soon!Sincerely,LeAnn M.General Manager

6/10 – Grei

James

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I very rarely write reviews. However I think this will be helpful. The hotel itself was great. It was modern, clean, had a great staff, and the food was par for the course as a business hotel. My only complaint is if you want a good night sleep make sure you get a room away from the outside sitting area. There were people out there every night until 11:00 PM drinking. It made sleeping and getting a good nights rest very difficult!
Bodde her 3 netter i april 2024
Svar fra LeAnn den 22. apr. 2024
Dear Mr. James,Thank you for taking the time to provide us with feedback. I am so sorry to hear about the noise you experience during your stay with us. I will share your comments with our team so that we can do better at managing the noise outside. I hope that when you visit the Beavercreek area again, that you will stay with us.Best Regards,LeAnn M.General Manager

10/10 – Utmerket

LAWRENCE

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient, Clean and safe…
Bodde her 1 natt i april 2024
Svar fra LeAnn den 8. apr. 2024
Dear Mr. Lawrence,Thank you for taking the time to write a nice comment about our hotel cleanliness and safetiness. We hope to welcome you back again in the near future!Sincerely,LeAnn M.General Manager

10/10 – Utmerket

Katherine og Fairborn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel for a last minute booking
Bodde her 1 natt i mars 2024
Svar fra LeAnn den 8. apr. 2024
Dear Ms. Katherine,Thank you for taking the time to write a nice comment about our hotel. We hope to welcome you back again in the near future!Sincerely,LeAnn M.General Manager

10/10 – Utmerket

James

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It appeared very clean and the staff were very friendly. Only thing is the towels could use better washing. Great amenities - our teen boys enjoyed the pool, workout room and pool table area. Would definitely stay again.
Bodde her 1 natt i mars 2024
Svar fra LeAnn den 8. apr. 2024
Dear Mr. James,Thank you so much for taking the time to provide us with feedback. I will share your comments with our team so we can make improvements for future stays. I am pleased to read that you all enjoyed your overall stay with us, and we hope to welcome you back again soon!Sincerely,LeAnn M.General Manager

8/10 – Bra

Janelle

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I think I would have given them five stars if the pressure in the shower was just a little better and the mattress wasn’t so firm. The hotel was very clean and the staff were very pleasant.
Bodde her 1 natt i mars 2024
Svar fra LeAnn den 21. mars 2024
Dear Ms. Janelle,Thank you for taking the time to provide us with feedback, and for your nice comments about our staff and hotel cleanliness! We hope to welcome you back again in the near future!Sincerely,LeAnn M.General Manager

10/10 – Utmerket

Margaret

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was great
Bodde her 1 natt i mars 2024
Svar fra LeAnn den 21. mars 2024
Dear Ms. Margaret,Thank you for taking the time to provide us with "5" stars! We hope to welcome you back again soon!Sincerely,LeAnn M.General Manager

10/10 – Utmerket

Ronald

Bodde her 1 natt i februar 2024
Svar fra LeAnn den 21. mars 2024
Dear Mr. Ronald,Thank you for taking the time to provide us with "5" stars! We hope to welcome you back again soon!Sincerely,LeAnn M.General Manager

6/10 – Grei

Shanna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Agnes and Karen were so friendly and helpful to this out of towner! Thank you!
Bodde her 2 netter i februar 2024
Svar fra LeAnn den 19. feb. 2024
Dear Ms. Shanna,Thank you for taking the time to write nice comments about Karen and Agnes. I am sorry your experience with us was only a 3 star. Please let us know if there is anything that we can do better when you visit us again to turn that 3 into a 5!Sincerely,LeAnn M.General Manager

10/10 – Utmerket

William

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Absolutely wonderful property Very glad we chose this location and I am excited to return Very professional,clean and welcoming in a terrific part of town
Bodde her 1 natt i februar 2024
Svar fra LeAnn den 12. feb. 2024
Dear Mr. William,Thank you so much for taking the time to provide us with wonderful feedback! We hope to welcome you back again in the near future!Sincerely,LeAnn M.General Manager

10/10 – Utmerket

Jon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice and clean.
Bodde her 2 netter i februar 2024
Svar fra LeAnn den 12. feb. 2024
Dear Jon,Thank you so much for taking the time to provide us with a "5" star rating, and your comments about our cleanliness! I hope to welcome you back again soon!Sincerely,LeAnn M.General Manager

10/10 – Utmerket

Michelle

Reiste med familie
Likte: Fasiliteter
Clean and fully stocked towels and hairdryer and toiletries
Bodde her 1 natt i februar 2024
Svar fra LeAnn den 12. feb. 2024
Dear Ms. Michelle,Thank you for taking the time to write a wonderful review! We hope to welcome you back again in the near future!Sincerely,LeAnn M.General Manager

6/10 – Grei

Kendra

Reiste med familie, Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra LeAnn den 30. jan. 2024
Dear Ms. Kendra,Thank you for taking the time to rate out hotel. If there is anything that we could have done better to turn that "6" into a "10," during your next visit. Please let us know.We hope to welcome you back again in the near future!Sincerely,LeAnn M.General Manager

10/10 – Utmerket

Kelsey

Bodde her 1 natt i desember 2023
Svar fra LeAnn den 30. jan. 2024
Dear Ms. Kelsey,Thank you so much for taking the time to provide us with a 5 star review! I Hope to welcome you back again in the near future!Sincerely,LeAnn M.General Manager

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The staff was friendly and very accommodating. The rooms were well kept and very clean. The gym onsite was well equipped. This hotel has everything you needed. We would definitely stay at this location in the future.
Bodde her 3 netter i desember 2023
Svar fra LeAnn den 1. jan. 2024
Dear Guest,Thank you so much for taking the time to write nice comments about the friendliness of our staff and your experience. We hope to welcome you back again soon!Sincerely,LeAnn M.General Manager

10/10 – Utmerket

Jason

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra LeAnn den 1. jan. 2024
Dear Mr. Jason,Thank you for taking the time to provide us with a "10!" I hope to welcome you back again soon!Sincerely,LeAnn M.General Manager

6/10 – Grei

Stephanie

Reiste med familie
Likte: Renhold og personale og service
Bodde her 2 netter i desember 2023
Svar fra LeAnn den 1. jan. 2024
Dear Ms. Staphanie,Thank you for taking the time to rate our hotel. If there is anything that we could do better next time to change your "6" star experience into a "10" please let us know! We hope to welcome you back again when you are near the Beavercreek area!Sincerely,LeAnn M.General Manager

10/10 – Utmerket

Jennifer

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Family Christmas getaway
We had a wonderful stay at this hotel! The atmosphere was fun and inviting and staff was wonderful to us during our visit. Agnes took great care of us! We really enjoyed our time there. Highly recommend!
Bodde her 1 natt i desember 2023
Svar fra LeAnn den 29. des. 2023
Dear Ms. Jennifer,Thank you so much for taking the time to write nice comments about our staff. I appreciate your feedback, and we look forward to welcoming you back again in the future!Sincerely,LeAnn M.General Manager

6/10 – Grei

George

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Prefer another hotel
I like the idea of this place... ecofriendly, efficient, etc. But it's just not very comfortable. The room is tiny with no normal furniture, the towels are very scratchy, etc. Worst part was the heater, which was extremely loud each time it came on through the night
Bodde her 3 netter i desember 2023
Svar fra LeAnn den 27. des. 2023
Dear Mr. George,Thank you so much for taking the time to provide us with feedback. I am sorry to hear about the heater in the room and we will have our maintenance team look into this right away. If there is anything that I can do for your inconvenience, please give me a call at the hotel! We hope that when you visit the Beavercreek area again that you will choose our hotel!Sincerely,LeAnn M.General Manager

10/10 – Utmerket

Scott

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Always a great stay
Great staff, super fun amenities, fantastic, clean hotel! Our go-to when we visit Dayton to see family. Thank you!!❤️
Bodde her 4 netter i desember 2023
Svar fra LeAnn den 27. des. 2023
Dear Mr. Scott,Thank you so much for taking the time to leave a nice review about your experience with us! We hope to welcome you back again soon!Sincerely,LeAnn M.General Manager

10/10 – Utmerket

Judith

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place
Bodde her 1 natt i desember 2023
Svar fra LeAnn den 27. des. 2023
Dear Ms. Judith,Thank you for taking the time to provide us with "5" stars! We hope to see you again soon!Sincerely,LeAnn M.General Manager

4/10 – Dårlig

Mary

Reiste med familie
Likte: Fasiliteter
They charged me late check in even though we were in our rooms. They didn’t fix it until I called after I hit home. Their front staff didn’t know what they were doing
Bodde her 2 netter i desember 2023
Svar fra LeAnn den 16. des. 2023
Dear Ms. Mary,Thank you for taking the time to provide us with feedback. I am so sorry to hear about the experience that you had with us. We recently got a new front desk system that we have all been learning, but that is not an excuse for your inconveniences. If there is anything that I can do to turn your experience into 5 stars, please give me a call at the hotel! We want all of our guests to be highly satisfied and return.Best Regards,LeAnn M.General Manager

10/10 – Utmerket

Gautam

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed here for an overnight trip. Pretty standard hotel as per the Tru brand.
Bodde her 1 natt i november 2023
Svar fra LeAnn den 16. des. 2023
Dear Gautam,Thank you so much for taking the time to write a review! We hope to welcome you back again in the near future!Sincerely,LeAnn M.General Manager

10/10 – Utmerket

Karen

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not unique but I love that it is clean and staff is friendly. We did have trouble with the remote, batteries must have died but that happens. Excellent property.
Bodde her 1 natt i november 2023
Svar fra LeAnn den 16. des. 2023
Dear Ms. Karen,Thank you so much for taking the time to provide us with feedback! While I am pleased to see you enjoyed your overall stay with us; I am sorry to hear about the batteries in your remote! We hope to welcome you back again in the near future!Sincerely,LeAnn M.General Manager

10/10 – Utmerket

Pam

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
In very clean condition. Room was very clean and spacious. Breakfast selection was great. Granddaughter loved the pool
Bodde her 1 natt i november 2023
Svar fra LeAnn den 14. nov. 2023
Dear Ms. Pam,Thank you so much for taking the time to write nice comments about your experience at our hotel. I hope to welcome you back again soon!Sincerely,LeAnn M.General Manager

2/10 – Forferdelig

Chad

Clearly no thought was put into noise control. I don’t think we got more than a couple of hours of sleep. Our room was right across from the elevator and we could hear everything. Then once we finally were sleeping well the damn alarm clock in our room started going off. We gave up after that. The rooms are also tiny and more like a dorm room then a hotel room.
Bodde her 1 natt i november 2023
Svar fra LeAnn den 14. nov. 2023
Dear Mr. Chad,Thank you so much for taking the time to provide us with feedback. We strive for our guests to have the best possible experience with us, and I regret that we failed during your stay. If there is a way we can remedy your experience with us, please give us a call at the hotel. We strive to uncover all concerns before your departure so we can make your stay right. We regret we did not know.Best Regards,LeAnn M.General Manager

6/10 – Grei

Larry

Reiste med familie
Likte: Personale og service og romkomfort
Bodde her 1 natt i november 2023
Svar fra LeAnn den 14. nov. 2023
Dear Mr. Larry,Thank you so much for taking the time to rate our hotel. If there is anything we can do better next time to turn the "6" star into a "10" star rating, please let us know!Best Regards,LeAnn M.General Manager

10/10 – Utmerket

Lorraine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay, will look for this brand again.
It was a nice stay. The fooseball table was fun, and the breakfast good: pancakes, yogurt, eggs, bacon, bagels toast or english muffins, cereal. The bed was comfy and there was a table next for my cpap machine.
Bodde her 1 natt i november 2023
Svar fra LeAnn den 14. nov. 2023
Dear Ms. Lorraine,Thank you so much for taking the time to write nice comments about your experience with us! We hope to see you again in the near future!Sincerely,LeAnn M.General Manager

10/10 – Utmerket

Eric og Bellefontaine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra LeAnn den 14. nov. 2023
Dear Mr. Eric,Thank you so much for taking the time to provide us with a "5" star review!. We hope to welcome you back again soon!Sincerely,LeAnn M.General Manager

10/10 – Utmerket

Erin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
New and clean with friendly staff
Bodde her 3 netter i oktober 2023
Svar fra LeAnn den 3. nov. 2023
Dear Ms. Erin,Thank you so much for taking the time to provide our hotel with a "10" star review! I hope to welcome you back again in the near future!Sincerely,LeAnn M.General Manager

10/10 – Utmerket

keith

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra LeAnn den 3. nov. 2023
Dear Mr. Keith,Thank you so much for taking the time to provide us with a "5" star review! I hope to welcome you back again soon!Sincerely,LeAnn M.General Manager

8/10 – Bra

Angela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023
Svar fra LeAnn den 23. okt. 2023
Dear Ms. Angela,Thank you so much for taking the time to rate our hotel. If there is anything that we can do next time to change the "4" start into a "5" please let us know!Sincerely,LeAnn M.General Manager

6/10 – Grei

Deborah

Reiste med familie
Likte: Renhold og personale og service
No microwave in rooms. I didn't know this when I booked the room. Also the rooms are pretty small. There was no luggage rack for suitcases. They have a small bench area which will only fit 1 bag/suitcase. Didn't work for me.
Bodde her 1 natt i oktober 2023
Svar fra AGM den 18. okt. 2023
Thank you for your recent stay with us and sharing your feedback. We apologize for not having microwave in the rooms. But we do have microwave in the lobby for all the guests to use. We appreciate your business and honesty. Have a good one.

10/10 – Utmerket

Brent

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy check in and check out!
Bodde her 1 natt i oktober 2023
Svar fra AGM den 18. okt. 2023
Thank you for choosing Tru by Hilton in Beavercreek. We appreciate your business.Have a good day!

10/10 – Utmerket

Julie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra AGM den 18. okt. 2023
Thank you for your recent stay with us and sharing your feedback. Have a great day!

10/10 – Utmerket

Arianny

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was incredibly nice, property was clean and we felt safe. Will definitely be staying again
Bodde her 3 netter i oktober 2023
Svar fra AGM den 18. okt. 2023
Thank you for staying with us and sharing your feedback. We love having you at our hotel and we appreciate your wonderful comments.We look forward to welcoming you back.

10/10 – Utmerket

Lynne

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Mini Family Reunion
Everything was great at he hotel. Checkin was great and the clerk was very pleasant and helpful. Only issue we had was trying to regulate the temp in the room. Either it was too cold or too hot at night. It was late and we were very tired, so we just turned off the air/heat and we were find that night as it wasn’t too cold outside.
Bodde her 1 natt i oktober 2023
Svar fra AGM den 18. okt. 2023
Thank you so much for staying with us and giving us a 10. We appreciate your business and sharing your feedback. I am sorry that you had trouble with the temp in the room. I'll make sure to pass this along with our maintenance department.

10/10 – Utmerket

Charles og MILWAUKEE

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is very new and everything was maintained beautifully.
Bodde her 1 natt i oktober 2023
Svar fra AGM den 18. okt. 2023
Thank you for staying with us and sharing your feedback.We love having you at our hotel. Have a great day!

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing experience. Friendly and helpful staff. They went above and beyond. The hotel and room were clean. After driving 5 hours, I wanted a good night sleep which I did have. I stayed at this hotel before. All great experiences.
Bodde her 2 netter i september 2023
Svar fra AGM den 18. okt. 2023
We love having you at our hotel. We appreciate your feedback and your business. Have a great day and hope to see you soon.

8/10 – Bra

Dawn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Stay!
The hotel was very clean and in a great locations to the Air Force Museum as well as lots of food choices. The room was very comfortable, and clean. I would stay her again and recommend it to someone going to the area.
Bodde her 2 netter i september 2023
Svar fra LeAnn den 25. sep. 2023
Dear Dawn,Thank you so much for taking the time to write nice comments about our hotel. If there is anything we can do next time to change that "8" to a "10" please let us know!Sincerely,LeAnn M.General Manager

6/10 – Grei

Bogdan

Reiste med familie og små barn
Just average. The property looks new and the room is nice. Check in was slow very busy. Room was generally clean but I had to request additional floor cleaning. The breakfast area gets very busy in the morning, feel like more tables would be good investment. Pool is small. Just very average at best. Especially for the money.
Bodde her 2 netter i september 2023
Svar fra LeAnn den 3. nov. 2023
Dear Bogdan,Thank you for taking the time to provide us with feedback. I am sorry your experience was less than our expectations. If there is anything that we can do for you next time to make your experience a "5" star please let us know.Sincerely,LeAnn M.General Manager

10/10 – Utmerket

Patrick

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location
Bodde her 1 natt i september 2023
Svar fra LeAnn den 24. sep. 2023
Dear Mr. Patrick,Thank you so much for taking the time to give us a "5" star rating! I hope to welcome you back again soon!Sincerely,LeAnn M.General Manager

10/10 – Utmerket

Nina

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Check in was a breeze. Employee at the counter was friendly. Room is spacious and clean. Breakfast was awesome with good choices. Highly recommend
Bodde her 1 natt i september 2023
Svar fra LeAnn den 24. sep. 2023
Dear Ms. Nina,Thank you so much for taking the time to write nice comments about the friendliness of our employees and the cleanliness of our rooms. We are also pleased to read that you enjoyed our breakfast. We hope to welcome you back again soon!Sincerely,LeAnn M.General Manager

8/10 – Bra

Kelly

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The front desk staff person was argumentative and rude and unhelpful.
Bodde her 1 natt i september 2023
Svar fra LeAnn den 24. sep. 2023
Dear Ms. Kelly,I am so sorry to hear about your experience this way. It is certainly not acceptable for anyone at our front desk to be rude or unhelpful! Please give me a call at the hotel so I can understand what happened and remedy this for you, and address the situation with the employee responsible!Our goal is for all of our guests to have the best possible experience at our hotel so that you will return in the future! I regret that we failed during your stay.Best Regards,LeAnn M.General Manager

8/10 – Bra

Laurel

Bodde her 5 netter i september 2023
Svar fra LeAnn den 22. sep. 2023
Dear Ms. Laurel,Thank you so much for taking the time to rate our hotel. If there is anything we can do to change your "8" to a "10" on your next stay, please let us know! We hope to welcome you back again soon!Sincerely,LeAnn M.General Manager

8/10 – Bra

Bradley og Wauconda

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lots of places to eat and shop very near, some walkable. Room was comfortable. No coffee in the room, you have to go to the lobby for that. Cleaning is every fourth day, which if ok, but simple garbage emptying should be everyday. I’d say that staff at front desk dressed a bit too casual for my liking, tshirts were common. Breakfast was good. I recommend staying here.
Bodde her 3 netter i september 2023
Svar fra LeAnn den 18. sep. 2023
Dear Mr. Bradley,Thank you so much for choosing to stay at our hotel, and for providing us with feedback. We hope to welcome you back again in the near future!Sincerely,LeAnn M.General Manager

6/10 – Grei

guo og new york

Likte ikke: Fasiliteter
They don't clean the room nice for new guest to use it, when i get in the room first day, I can tell not fully clean. The shampoo bottle is empty, the shower wall got fews unknown hairs. The bed cover & pillow covers looks like not fully changed.
Bodde her 2 netter i september 2023
Svar fra LeAnn den 18. sep. 2023
Dear Guo,Thank you for taking the time to provide us with feedback, we will share your feedback to improve our service going forward. I am sorry to hear the room was not really clean when you checked in. This is not our standard and not the comments we usually hear from our guest, and is certainly not acceptable and will be addressed with the housekeeper responsible. Please give me a call at the hotel! Our goal is to remedy this concern so that you will stay with us again in the future!Best Regards,LeAnn M.General Manager

8/10 – Bra

Raleigh

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very busy at check in, only 1 person at desk, did a great job getting people checked in. Met my request for a room close to main area. Issue with room door not closing and locking, the housekeeping staff was excellent to get the repair made immediately. Hotel was staffed 24 hours with front desk person. Loved the “chill” area outdoors!
Bodde her 1 natt i september 2023
Svar fra LeAnn den 17. sep. 2023
Dear Guest,Thank you so much for taking the time to write nice comments about our team! I am happy to hear we took care of your concern immediately! We hope to welcome you back again in the near future!Sincerely,LeAnn M.General Manager

10/10 – Utmerket

Gary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023
Svar fra LeAnn den 17. sep. 2023
Mr. Gary,Thank you so much for taking the time to give us a "5" star rating! I hope to welcome you back again soon!Sincerely,LeAnn M.General Manager

8/10 – Bra

Stephen og White Lake

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Newer and well maintained. Friendly staff.
Bodde her 1 natt i september 2023
Svar fra LeAnn den 15. sep. 2023
Dear Stephen,Thank you so much for taking the time to write a nice comment about the friendliness of our staff! We hope to welcome you back again in the near future!Sincerely,LeAnn M.General Manager