Innvendig

Anmeldelser av Super 8 by Wyndham Eureka

2 out of 5
Super 8 by Wyndham Eureka
1304 4th St, Eureka, CA

Anmeldelser

6,8
Rangering på 10 − Utmerket. 137 av totalt 563 anmeldelser." "
Rangering på 8 − Bra. 157 av totalt 563 anmeldelser." "
Rangering på 6 − Grei. 121 av totalt 563 anmeldelser." "
Rangering på 4 − Dårlig. 70 av totalt 563 anmeldelser." "
Rangering på 2 − Forferdelig. 78 av totalt 563 anmeldelser." "

7,2/10

Renhold

7,6/10

Personale og service

6,4/10

Fasiliteter

6,6/10

Overnattingsstedets bygg og tilstand

6,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

richard Tybring og Oslo

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Bra beliggenhet
Motell rett ved veien, så du vet jo hva du får. Dette var nyoppusset, så veldig fresht til å være motell rett ved veien :)
Bodde her 1 natt i juni 2019

10/10 – Utmerket

Rubiela og Cleveland

The property is located in a perfect spot in old town Eureka there is plenty of restaurants and very convenient to department stores. The beds were super soft and I had everything that I needed
Bodde her 4 netter i mai 2024

4/10 – Dårlig

Janis

Reiste med partner
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Check in - the room smelled strongly of disinfectant. Moved us to 2nd floor, although I had requested floor one for two seniors, both age 77. The TV did not work in the 2nd floor room. They would not give us another room, although they did fix the TV. We checked out after the 2nd night. When you tell the staff your issue, they are primed to say, "I will try to fix it, but no promises." I would not stay there again.
Bodde her 5 netter i mai 2024
Svar fra Manager den 27. mai 2024
Hello Janis, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We have relayed your comments to our team for review and improvement. Guest satisfaction is our priority, and we regret if we fell short in addressing your concerns promptly. We value your input and hope to have the opportunity to welcome you back for a better experience in the future.

4/10 – Dårlig

Cynthia

Reiste med partner, Reiste med kjæledyr
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property was in a pretty sketchy part of the city. The breakfast wasn’t much other than some granola bars, apples, coffee and juice. We literally had people trying to sleep on the pavement in the parking lot next to our vehicle. And they were not at all transparent about the extra fees for our dogs at the time of booking. I was not happy to get dinged an extra $20.00 per pet at check in. We would not have booked here had they been honest and up front about this fee. Not impressed. If hotels are going to do this… ask for it and collect it at the time of booking!
Bodde her 1 natt i mai 2024
Svar fra Manager den 25. mai 2024
Hello Cynthia,We regret to hear about your experience. We strive to provide transparency in our policies. Your feedback will be shared with the team to help us improve. It's always our goal to meet our guests' expectations, and we apologize if we fell short in your case. We appreciate you bringing these concerns to our attention for review and consideration.

10/10 – Utmerket

BJ og Toronto

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Manager den 23. mai 2024
Hello BJ,We're thrilled to hear you enjoyed your stay with us! Looking forward to welcoming you back soon.

8/10 – Bra

OCTAVI

Likte: Renhold, personale og service og fasiliteter
It's ok. Staff is very helpful and the room was clean. The only downside, there are no places to eat nearby.
Bodde her 1 natt i mai 2024
Svar fra Manager den 20. mai 2024
Hello OCTAVI,We're pleased to hear you found our staff helpful and the room clean during your stay. We appreciate your feedback regarding dining options in the area and will take this into consideration for future improvements. If you have any other suggestions or need assistance, feel free to reach out to our management team.

8/10 – Bra

Jason

Forretningsreisende
Likte: Fasiliteter
The rooms were really nice. The neighborhood not so much!
Bodde her 1 natt i mai 2024
Svar fra Manager den 19. mai 2024
Hello Jason,We're pleased to hear you enjoyed our well-appointed rooms. We regret any inconvenience caused by the surrounding area and hope you were still able to have a comfortable stay with us. If there's anything else we can assist you with, please don't hesitate to reach out to us directly.

8/10 – Bra

Carlos

Reiste med partner, Reiste med familie
They should get rid of the musty smelling rugs and install laminate flooring or something similar.
Bodde her 2 netter i mai 2024
Svar fra Manager den 17. mai 2024
Hello Carlos, We appreciate your suggestion regarding our flooring and will share it with our team for future considerations. Your feedback is valuable in helping us improve our guests' experience.

8/10 – Bra

Marisol

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
-
Bodde her 4 netter i mai 2024
Svar fra Manager den 14. mai 2024
Hello Marisol,We appreciate your feedback and regret to hear that your stay did not meet your expectations. It's important to us that all guests have a comfortable experience, and we will share your comments with the team for further improvement. Thank you for bringing this to our attention.

10/10 – Utmerket

Gregory

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convienent and accessable to food and freeways.
Bodde her 1 natt i mai 2024
Svar fra Manager den 10. mai 2024
Hello Gregory,We appreciate your positive feedback regarding our convenient location near dining options and major highways. Thank you for choosing to stay with us, we hope to welcome you back in the future.

10/10 – Utmerket

Trisha

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location is awesome
Bodde her 1 natt i mai 2024
Svar fra Manager den 10. mai 2024
Hello Trisha,We're delighted to hear that you enjoyed our hotel's prime location. Your positive feedback is greatly appreciated. Thank you for choosing to stay with us, and we hope to welcome you back soon for another wonderful experience.

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
N/A
Bodde her 2 netter i april 2024
Svar fra Manager den 6. mai 2024
Hello Jennifer,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments will be shared with the team for further improvement. Should you have any further concerns, please reach out to our management directly. Thank you for choosing our hotel for your stay.

8/10 – Bra

Deidre

Forretningsreisende
Room was clean
Bodde her 1 natt i mai 2024
Svar fra Manager den 6. mai 2024
Hello Deidre,We are delighted to hear that you found your room to be clean. Your feedback is greatly appreciated as we continuously strive to ensure a pleasant stay for all our guests. Thank you for taking the time to share your experience with us.

10/10 – Utmerket

Judith

Bodde her 1 natt i mai 2024
Svar fra Manager den 4. mai 2024
Hello Judith,We are delighted to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

8/10 – Bra

Angelina

Likte: Renhold
Bodde her 1 natt i april 2024
Svar fra Manager den 4. mai 2024
Hello Angelina,We're delighted to hear you enjoyed your stay with us! Should you have any further feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another wonderful experience!

8/10 – Bra

Isabelle

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very reasonably priced, clean, easy access off the 101, nice upgrades in the room and bathroom. Would come again.
Bodde her 1 natt i april 2024
Svar fra Manager den 28. apr. 2024
Hello Isabelle,We are pleased to hear that you found our hotel to be reasonably priced, clean, and convenient. It is great to know that you appreciated the upgrades in the room and bathroom. We look forward to welcoming you back again in the future!

2/10 – Forferdelig

T

Bodde her 1 natt i april 2024
Svar fra Manager den 13. mai 2024
Hello T, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues you encountered.

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Could have more breakfast options
Bodde her 1 natt i april 2024
Svar fra Manager den 19. apr. 2024
Hello Jennifer,We appreciate your feedback on the breakfast options and will share it with our team for future improvements. Our goal is to provide a diverse dining experience for all our guests. Thank you for choosing our hotel for your stay.

10/10 – Utmerket

Scott

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay. Room was clean and comfortable. Location was great. Would definitely recommend.
Bodde her 3 netter i april 2024
Svar fra Manager den 12. apr. 2024
Hello Scott,We are delighted to hear that you had a great stay at our hotel and found the room clean and comfortable, and enjoyed our convenient location. Thank you for recommending us, we look forward to welcoming you back in the future.

10/10 – Utmerket

Jose

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bueno me agrada mucho es muy seguro y sobretodo muy accesible
Bodde her 4 netter i april 2024
Svar fra Manager den 7. apr. 2024
Hello Jose,Nos complace saber que disfrutaste de nuestra ubicación conveniente y de nuestras medidas de seguridad. ¡Esperamos tener el placer de recibirte nuevamente en el futuro!

10/10 – Utmerket

john

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What I didn't care about in the room was the heater was very loud other than that everything well was good thank you john
Bodde her 2 netter i april 2024
Svar fra Manager den 7. apr. 2024
Hello john,Thank you for your feedback, John. We appreciate your positive comments and will certainly share them with our team. Should you have any further concerns or suggestions, feel free to reach out to our management team directly. We hope to welcome you back soon for another pleasant stay.

8/10 – Bra

Phillip

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pleasantly impressed. I will stay again!
Bodde her 1 natt i april 2024
Svar fra Manager den 17. mai 2024
Hello Phillip,We are thrilled to hear you had a pleasant experience during your stay with us. We look forward to welcoming you back in the future for another enjoyable visit.

10/10 – Utmerket

Dachao

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
good experience
Bodde her 1 natt i mars 2024
Svar fra Manager den 7. apr. 2024
Hello Dachao,We are pleased to hear that you had a positive experience with us. If there is anything else we can assist you with, please do not hesitate to reach out. Thank you for choosing our hotel.

10/10 – Utmerket

Mei

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Price worthy and clean
Bodde her 1 natt i mars 2024
Svar fra Manager den 31. mars 2024
Hello Mei,We are thrilled to hear that you found our hotel to be price-worthy and clean during your stay. Guest satisfaction is our top priority, and we appreciate your positive feedback. Should you have any further comments or questions, please don't hesitate to reach out to our management team.

8/10 – Bra

zon

Likte: Renhold og personale og service
Bodde her 1 natt i mars 2024
Svar fra Manager den 29. mars 2024
Hello zon,Thank you for choosing to stay with us. We are delighted to hear that you had a great time at our hotel. We look forward to welcoming you back in the future for another enjoyable stay.

8/10 – Bra

Tony

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bed was comfortable room was spacious
Bodde her 2 netter i mars 2024
Svar fra Manager den 27. mars 2024
Hello Tony,We are delighted to hear that you found the bed comfortable and the room spacious during your stay. We strive to provide our guests with a relaxing and enjoyable environment for their visit. Your feedback is greatly appreciated and we hope to welcome you back in the future for another pleasant experience.

8/10 – Bra

Samantha

Likte: Renhold og personale og service
There were a lot of homeless people.
Bodde her 1 natt i mars 2024
Svar fra Manager den 22. mars 2024
Hello Samantha,We regret to hear about your experience. We strive to provide a safe environment for all our guests and will address this matter with the necessary parties. Thank you for bringing this to our attention.

4/10 – Dårlig

Errick

Likte ikke: Renhold og personale og service
Bodde her 3 netter i mars 2024
Svar fra Manager den 19. mars 2024
Hello Errick,We're sorry to hear that your experience didn't meet expectations. Please feel free to contact us directly so we can address any concerns you may have. We hope to welcome you back in the future for an improved stay.

6/10 – Grei

Melinda

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff, fabulous bed, and a very clean and comfortable room, but while there was a deadbolt, there wasn't a extra lock inside the door, like a swing bar or chain. I don't think I've ever stayed in a hotel that didn't have that safety feature and I was surprised and unhappy about it. Additionally, the hallways were all outdoors, so there wasn't even the extra peace of mind of knowing only authorized people were outside the door. Also, the curtain didn't close completely on one side, unfortunately the one closest to the head of the bed, and there were bright security lights right outside the window all night. If those issues were fixed, my rating would definitely go up.
Bodde her 7 netter i mars 2024
Svar fra Manager den 16. mars 2024
Hello Melinda,Thank you for sharing your detailed feedback with us. We're thrilled you enjoyed our attentive staff and comfortable amenities. Please know that we take all comments seriously and will share your observations with the relevant departments for consideration. Should you have more to discuss or need further assistance, please feel free to contact our management team directly. We appreciate your insights and hope to welcome you back in the future.

8/10 – Bra

diane

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nothing unique. Just nice.
Bodde her 1 natt i mars 2024
Svar fra Manager den 12. mars 2024
Hello diane, We appreciate your feedback and are glad to hear you had a pleasant stay with us. Our team aims to provide a comfortable experience for all our guests. Should you have any suggestions for how we can make your next visit more memorable, please feel free to share them with us.

10/10 – Utmerket

Gina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was so happy to have a fast, friendly, and nice check in! The staff was very friendly, and helpful! I hope to stay again!
Bodde her 1 natt i mars 2024
Svar fra Manager den 9. mars 2024
Hello Gina,We are delighted to hear that you had a positive check-in experience with our friendly and helpful staff. It would be our pleasure to welcome you back for another enjoyable stay in the future!

8/10 – Bra

Douglas

Bodde her 1 natt i mars 2024
Svar fra Manager den 27. mars 2024
Hello Douglas, We appreciate you choosing our hotel for your stay! We hope you had a wonderful time with us and we look forward to welcoming you back in the future.

8/10 – Bra

Steven

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024
Svar fra Manager den 1. mars 2024
Hello Steven, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 – Utmerket

Susan og Westport

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It’s a regular for us and we’ve not been disappointed.
Svar fra Manager den 23. feb. 2024
Hello Susan,We are delighted to hear that you enjoyed your stay with us once again. It is always a pleasure to have returning guests like yourself. We look forward to welcoming you back on your next visit.

10/10 – Utmerket

Brian

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked the guest services she was very thurough and efficient.
Bodde her 1 natt i februar 2024
Svar fra Manager den 2. feb. 2024
Hello Brian,Thank you for your feedback regarding our guest services team. We strive to provide thorough and efficient service to all of our guests. If there's anything else we can assist you with, please don't hesitate to reach out to us. We appreciate your kind words and hope to welcome you back in the future.

8/10 – Bra

Anthony

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Property was very clean; parking lot was very well lighted and had cameras making sure vehicles are safe. Shower was great even had massage setting. 2 queen size beds, comfortable. Room was good size not too small, included microwave and mid-size frig (not tiny frig). Walls a little thin, could hear neighbors talking, right on 101 but traffic noise did not bother me. Very convenient location, right on 101 (on N Street between 4th and 5th Streets). Great rates! Stayed here 2 nights with family (wife and 2 kids). I would stay here again.
Bodde her 2 netter i januar 2024
Svar fra Manager den 18. jan. 2024
Hello Anthony,Thank you for sharing your feedback with us. We're pleased to hear that you found our property clean and well-maintained, and that you appreciated the safety measures in place. It's great that you enjoyed the amenities in your room, such as the massage setting in the shower and the comfortable beds. We apologize for any inconvenience caused by potential noise from neighboring rooms, but we're glad that the traffic noise didn't bother you. We appreciate your kind words about our convenient location. We would be delighted to welcome you and your family back for another stay in the future.

4/10 – Dårlig

Lisa

Reiste med partner
Likte ikke: Renhold og fasiliteter
Carpet was not clean, sticky. door jam on bathroom was damaged from someone having pryed it open. That was an unsettling site! Only a grab and go Breakfast. We have stayed in other Super 8's for the same price and had a full breakfast. Very disappointing
Bodde her 1 natt i januar 2024
Svar fra Manager den 17. jan. 2024
Hello Lisa,Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience you may have experienced. We appreciate your concerns about the cleanliness of the carpet and the damaged door jam. We will ensure that these issues are addressed with the appropriate teams for further review. We apologize for any disappointment with our grab-and-go breakfast options. We value your feedback and will take it into consideration for future enhancements.

10/10 – Utmerket

Steven

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was ok
Bodde her 1 natt i januar 2024
Svar fra Manager den 10. jan. 2024
Hello Steven,Thank you for taking the time to share your feedback with us. We appreciate your stay at our hotel and are glad to hear that it met your expectations overall. If there is anything specific you would like to bring to our attention, please do not hesitate to reach out to our management team directly. We hope to welcome you back in the future for an even more enjoyable experience.

8/10 – Bra

kenny

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Manager den 9. jan. 2024
Hello kenny,We appreciate you choosing our hotel for your stay. We value your feedback and hope you had a pleasant experience. If there is anything specific you would like to share regarding your stay, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

8/10 – Bra

William

Bodde her 1 natt i desember 2023
Svar fra Manager den 28. des. 2023
Hello William,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and are delighted to hear that you had a great experience. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another enjoyable stay.

10/10 – Utmerket

Kellyanna

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Manager den 16. des. 2023
Hello Kellyanna,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We strive to provide exceptional service and create memorable moments for our guests. If there is anything else we can assist you with in the future, please do not hesitate to reach out.

10/10 – Utmerket

Kelly

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place
I stayed at this hotel a couple years ago and it’s coming very long. The rooms seem to be getting updated and as before they’re still very clean. The staff was super friendly and definitely recommend.
Bodde her 1 natt i desember 2023
Svar fra Manager den 9. des. 2023
Hello Kelly,Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you found our rooms clean and noticed our ongoing updates. Our staff takes pride in providing friendly service, and your recommendation means a lot to us. We hope to welcome you back in the future for another enjoyable stay.

10/10 – Utmerket

Robert

Forretningsreisende
Likte: Personale og service
Okay but not horrible
this place is comfortable enough. The parking is a little tough and the elevators are quite dirty but for the price I guess it’s OK.
Bodde her 1 natt i november 2023
Svar fra Manager den 6. des. 2023
Hello Robert, Thank you for choosing our hotel for your recent stay. We appreciate your feedback and apologize for any inconvenience caused. We understand that parking can be challenging at times, and we will continue to work on improving this. Your concerns about the cleanliness of the elevators have been noted, and our housekeeping team will address this accordingly. We value your business and hope to have the opportunity to welcome you back in the future.

6/10 – Grei

Verifisert reisende

Reiste med familie
Get a better breakfast
Average as expected, breakfast sucked though
Bodde her 1 natt i oktober 2023
Svar fra Manager den 4. nov. 2023
Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the breakfast experience during your stay. We appreciate your input and will share it with our team for further improvements. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.

8/10 – Bra

James

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Stayed whilst road tripping Highway 101. Spacious. Good location. Parking on site. Short drive to downtown.
Bodde her 1 natt i oktober 2023
Svar fra Manager den 2. nov. 2023
Hello James,Thank you for choosing our hotel for your Highway 101 road trip! We're thrilled to hear that you found our rooms spacious and enjoyed our convenient location with on-site parking. We hope you had a great time exploring the downtown area as well. Should you visit again, we'd be more than happy to host you. Safe travels!

10/10 – Utmerket

Luis

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Es el hotel Isela para 1 o 2 noches, limpio, tranquilo y cerca del old town de Eureka.
Bodde her 1 natt i oktober 2023
Svar fra Manager den 1. nov. 2023
Hello Luis, Gracias por elegir nuestro hotel Isela para su estancia en Eureka. Nos complace saber que encontró nuestras instalaciones limpias, tranquilas y convenientemente ubicadas cerca del casco antiguo. Esperamos darle la bienvenida de nuevo en el futuro.

4/10 – Dårlig

Nanping

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Manager den 15. okt. 2023
Hello Nanping,Thank you for your positive feedback! We're thrilled that you enjoyed your stay at our hotel. We look forward to welcoming you back in the future.

6/10 – Grei

Sam

Bodde her 1 natt i oktober 2023
Svar fra Manager den 1. nov. 2023
Hello Sam, Thank you for taking the time to share your experience at our hotel. We are sorry to hear that your visit didn't meet your expectations. We truly value your feedback, as it helps us to identify areas for improvement. We hope you will give us another opportunity to provide you with a better stay in the future.

6/10 – Grei

Ida

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Unfriendly staff when asked about why there was no breakfast. Only bars, some oatmeal you make with water and apples for the so called breakfast. Blamed it on Covid..! Remove “Breakfast Included”!
Bodde her 2 netter i oktober 2023
Svar fra Super 8 by Wyndham Eureka Management den 11. okt. 2023
Dear Ida,We apologize for any inconvenience caused by our limited breakfast offerings.  Due to ongoing health and safety concerns related to COVID-19, we have had to adapt our services to ensure the well-being of our guests and staff.  We understand your disappointment and have taken note of your feedback.  We'll make sure to update our listings to accurately reflect the current breakfast situation.  Your satisfaction is important to us, and we hope you'll give us another chance to provide a more enjoyable stay in the future.  Thank you for your understanding.Kind Regards,Super 8 by Wyndham Eureka Management

4/10 – Dårlig

Kolet

Reiste med kjæledyr
Likte ikke: Personale og service
the front desk clerk, when checking in did not say there was no room service, just a $20 a day per fee, to my surprise when returning from breakfast that the room had not been attended, so requested clean towels from housekeeping. When confronted the front desk clerk she said no room service do to Covid, advised Covid ended in May, she then proceeded to tell me it was company policy. I do not think this is good customer service. I have stay at that location several times & never been treated like this I will not be going back to Super 8 any time soon or ever
Bodde her 2 netter i oktober 2023
Svar fra Manager den 11. okt. 2023
Hello Kolet ,We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve upon the guest experience. We hope you'll return someday to see how we're improving.