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Anmeldelser av Rodeway Inn & Suites

2 out of 5
Rodeway Inn & Suites
101 Access Drive, Enterprise, AL

Anmeldelser

5,4
Rangering på 10 − Utmerket. 47 av totalt 331 anmeldelser." "
Rangering på 8 − Bra. 66 av totalt 331 anmeldelser." "
Rangering på 6 − Grei. 58 av totalt 331 anmeldelser." "
Rangering på 4 − Dårlig. 46 av totalt 331 anmeldelser." "
Rangering på 2 − Forferdelig. 114 av totalt 331 anmeldelser." "

5,6/10

Renhold

6,4/10

Personale og service

4,6/10

Fasiliteter

5,2/10

Overnattingsstedets bygg og tilstand

5,0/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Rob

Reiste med partner, Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Zero customers. Hotel looked in disrepair. Didn’t bother to check in. Lost $100 but worth it.
Bodde her 1 natt i april 2024

8/10 – Bra

Denzel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 9 netter i april 2024

10/10 – Utmerket

Sylvia

Bodde her 1 natt i mars 2024

6/10 – Grei

Harvey

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Ativut

Bodde her 1 natt i januar 2024

10/10 – Utmerket

ricardo

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

ricardo

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

8/10 – Bra

Kimberly

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very quiet and the staff are very nice.The rooms are clean and spacious
Bodde her 1 natt i desember 2023

10/10 – Utmerket

shanda

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The room was great. It reminds me of traveling with my parents as a kid.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Billy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Liked having the suite so we had a couch and chair that was comfortable to sit and rest.
Bodde her 2 netter i september 2023

8/10 – Bra

Caren

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Fit the bill
We needed an inexpensive place to stay in the Enterprise area. This fit the bill. Our main criteria was it be clean. And it was. The employees we dealt with were friendly and helpful.
Bodde her 1 natt i september 2023

4/10 – Dårlig

Janet

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
This property is at best 1-2 stars. No breakfast as advertised. Pet fee more than advertised. Bathrooms needs major renovations. Neighborhood seems sketchy. Lots of vagrants. Ok for 1 to nights.
Bodde her 2 netter i september 2023

2/10 – Forferdelig

Andrew

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The foyer, if you can call it that reeks of urine and B.O. It was so bad that the smell stuck with me and I smelled it all night. The mattress collapsed on one side and I rolled out of bed. The live entertainment next door made things interesting. Seems there is an all night commercial operation going on. $40 seems to be the going rate for the numerous customers. I heard her scream "Daddy" along with other amorous taunts but I'm suspect of any real family resemblance.
Bodde her 1 natt i september 2023
Svar fra sam den 20. sep. 2023
Dear Andrew,Thank you for taking the time to complete our online survey regarding your recent visit at Rodeway Inn & Suites.Our team strives to provide a comfortable accommodation and it saddened me to hear that the condition of the property. I understand the frustration this has caused you. Certainly, your feedback will greatly help us with our constant goal to grow and improve our facility.I hope that if you are ever back in the area, you will reconsider staying with us.Sincerely,Sam

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service
Didn’t even have the room that I booked ( 2 double beds) put us in a room with a king size bed and a sleeper sofa ( no bedding for sofa. Had to bring a room key back later on. Was charged for 2 nights even though we checked out about an hour after checkout the next day once we learned that our power was back on in Florida after hurricane Idalia had turned and sparred our area. Wouldn’t refund any money on the second day at all. Would not recommend
Bodde her 2 netter i august 2023
Svar fra Sam den 20. sep. 2023
Dear Sir/Madam,Thank you for taking the time to complete our online survey regarding your recent visit at Rodeway Inn & Suites.Our team strives to provide a comfortable accommodation and it saddened me to hear that the condition of the property, cleanliness of the room and the service you encountered from our staff were not up to your expectations. I understand the frustration this has caused you, especially being a Choice Privileges member. Certainly, your feedback will greatly help us with our constant goal to grow and improve our facility.I hope that if you are ever back in the area, you will reconsider staying with us.Sincerely,Sam

2/10 – Forferdelig

Julie

Reserved room. Reservation cancelled no refund.
I booked, called to confirm and was told they were cancelling my reservation they have no rooms. My credit card still got charged. Now to start a claim to get the charges reversed. I called 5 minutes after booking online to be told there are no rooms don't come. Now to just get my deposit, room fee back. 83.10 for nothing.
Bodde her 1 natt i august 2023
Svar fra sam den 7. sep. 2023
Hello, Julie we have cancelled on our site and its just waiting on expedia side to cancel and refund.Thank you,Sam

10/10 – Utmerket

Billy

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
We loved that we had a couch and chair.The bed was a little hard Not to bad .The sink in front had a leak and my husband almost fell because of water in the floor.
Bodde her 3 netter i august 2023
Svar fra Sam den 20. sep. 2023
Dear Billy,Thank you for taking the time to complete our online survey regarding your recent visit at Rodeway Inn & Suites.Our team strives to provide a comfortable accommodation and it saddened me to hear that the condition of the property, cleanliness of the room.I understand the frustration this has caused you. Certainly, your feedback will greatly help us with our constant goal to grow and improve our facility.I hope that if you are ever back in the area, you will reconsider staying with us.Sincerely,Sam

10/10 – Utmerket

Edward

Likte: Renhold
Bodde her 2 netter i august 2023

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
There was roaches in all the rooms
Bodde her 1 natt i august 2023
Svar fra Sam den 20. sep. 2023
Dear Sir/madam,Thank you for taking the time to complete our online survey regarding your recent visit at Rodeway Inn & Suites.Our team strives to provide a comfortable accommodation and it saddened me to hear that the condition of the property, cleanliness of the room I understand the frustration this has caused you, your feedback will greatly help us with our constant goal to grow and improve our facility.I hope that if you are ever back in the area, you will reconsider staying with us.Sincerely,Sam

8/10 – Bra

Robert

Reiste med partner
Great price, clean room, polite staff
Bodde her 2 netter i mai 2023

6/10 – Grei

Rene

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
You get what you pay for
Bodde her 1 natt i april 2023
Svar fra Sam den 25. apr. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Sam

10/10 – Utmerket

David

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2023
Svar fra Sam den 16. mars 2023
Thank you for taking the time to review, We appreciate your business.

4/10 – Dårlig

Juan

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Svar fra sam den 25. apr. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Sam

2/10 – Forferdelig

Meagan

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Do NOT stay here
Worse experience. Cockroaches. Rock hard bed. Pretty sure i broke my toe on the floor transition into the bathroom. Door looked like it's been kicked in then replastered to the wall. Deadbolt wouldnt lock. Service at check in was terrible. Booked a non-smoking room online and was told at check in that it would be am additional $50 deposit for the non-smoking room id already booked!!! If we didn't need to get in to get ready for a wedding we'd of left.
Bodde her 1 natt i november 2022
Svar fra Sam den 25. apr. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Sam

8/10 – Bra

Sybil

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Todd in housekeeping was great. He is a hard worker and very professional with his work. Very kind and respectful.
Bodde her 2 netter i oktober 2022
Svar fra Sam den 3. nov. 2022
Thank you for taking the time to review our staff, we are happy that we could help. We appreciate your business.

8/10 – Bra

Cannon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I was in on a quick trip for a funeral and this hotel was close and worked out for a quick turnaround. I got in around 10 and was able to grab a quick bite from local fast food that evening and the next morning. Everyone was nice and gave me some condolences for the lose. I was able to get a late check out after the service to change, it was much appreciated.
Bodde her 1 natt i august 2022
Svar fra Sam den 26. sep. 2022
Thank you for taking the time to review our hotel, we are happy that we could help. We appreciate your business.

6/10 – Grei

Ronald

Likte ikke: Personale og service
Decent
Walking barefoot inside would get your feet dirty
Bodde her 4 netter i august 2022
Svar fra Sam den 26. sep. 2022
Thank you for taking the time to review our hotel. We will ensure our Housekeeping team is aware of the situation.

8/10 – Bra

James

Reiste med familie
Likte: Renhold
Good place to stay for a nights rest. Good value for the money.
Bodde her 1 natt i juli 2022
Svar fra amanda den 9. juli 2022
Thank you James. We are glad you enjoyed your stay and look forward to seeing you again.

2/10 – Forferdelig

Stacey

Reiste med familie, Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Horrible
Showed up at navigation spot to find there was no Rhodeway Inn but instead named Hillcrest. There was mold in the rooms and the caulking in the bathrooms were horrible. Where one room had bugs in the bed and no mattress cover. Other rooms had no working lights and smoke detectors covered with plastic and tape. There were no phones in the room nor any shape form or fashion of comfort. Hotels.com needs to update their website because the website showed a lot better quality accommodations than what was actually encountered.
Bodde her 1 natt i april 2022
Svar fra Sam den 14. juni 2022
Hello, Sorry for the Negative Experience at our property, we are in process of changing over the name and remodeling.

6/10 – Grei

Janele

Forretningsreisende
Likte ikke: Renhold og personale og service
Ok not the best
Not the cleanest but not too bad reserved a king smoking and got 2 queens non smoking. No mirror in our room. New owners are trying to make it better at this hotel though. No breakfast no phone in the room. Convenient location
Bodde her 5 netter i mars 2022
Svar fra Sam den 25. apr. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Sam

2/10 – Forferdelig

Kandi W

Bodde her 1 natt i april 2022
Svar fra Sam den 25. apr. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Sam

4/10 – Dårlig

Erich

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Liveable but barely
Terrible; only a sheet on the bed; roaches in sink, only 1 towel, no toilet paper holder. Walls were patched everywhere. Completely misrepresented; said kitchen not even close.
Bodde her 1 natt i mars 2022
Svar fra sam den 25. apr. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Sam

8/10 – Bra

Kathleen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They have a friendly staff
Bodde her 1 natt i mars 2022
Svar fra Sam den 4. apr. 2022
Thank you for sharing a review of your recent experience. Our team here at Hilcrest inn is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

6/10 – Grei

Kathleen

Reiste med partner
Likte ikke: Fasiliteter
Didn’t have but 1 towel and 1 wash cloth and 1 bar of soap in the room asked for more towels didn’t get any
Bodde her 1 natt i mars 2022
Svar fra Sam den 8. mars 2022
Thank you for taking the time to share your feedback. We‘re deeply disappointed to hear about the experienced during your time with us. We hold our team to the highest standards and regret that we didn’t meet those expectations. Please give us another chance to prove ourselves sometime soon.

4/10 – Dårlig

Rita

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
unclean room
OMG the room was so dirty and coaches running around the sink and on the floor table are dusty didn't have good night sleep at all its dead end hotel. they need to take a better care of it.
Bodde her 1 natt i februar 2022
Svar fra Sagar den 11. feb. 2022
Dear Rita, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months as there is change of ownership. Our rooms will be getting new mattresses, bed skirts, window treatments. In taking great care of our HilcrestInn hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel!

2/10 – Forferdelig

Robert

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2022
Svar fra Mrs. Donaldson den 25. feb. 2022
First let me apologize for any issues. We are now under new management and would like for you to revisit our facility and experience a new adventure. Thank you

2/10 – Forferdelig

Yosniel Pérez

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nada me gustó
Bodde her 1 natt i januar 2022

2/10 – Forferdelig

Crystal

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2022

2/10 – Forferdelig

Glacier Baby

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This place was TERRIBLE I mean TERRIBLE the only positive thing was the price and that was barley because the owner comes up with his own pricing depending on his mood THIS PLACE NEEDS TO BE CONDEMNED
Bodde her 2 netter i januar 2022
Svar fra G den 9. feb. 2022
We sincerely apologize for your inconvenience. We would like for you to give our place another try. We are under New Management!

10/10 – Utmerket

Billy

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
We love staying here but all the rooms weve been in have toilets that wont quit running .They are really clean and room service will try to get what you need .Would be nice if they had continental breakfast.
Bodde her 2 netter i desember 2021

2/10 – Forferdelig

Marisa

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Dirty Place with rude staff….
The address on this site was wrong, the number listed of the establishment was not answered when I called several times to verify the address.then when we finally going the place the front desk person was rude. When we got to the room,the pull out couch had stains all over it,each double sized bed only had 1 pillow per bed. There was only one towel in the bathroom.no face or hand towels at all.when we went to tell the staff there was no one at the front desk.nor was there anyone when we went to check out the next morning. Horrible place and we will never be staying or recommending it tagain to anyone.
Bodde her 1 natt i desember 2021

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
One of the worst ever
Arrived a little after midnight. A lady attended me at front desk after 5 door bell rings, with pajamas on and bare foot. Didn't check my ID and just handed over a card with no guides at all like where the room is or whatever. I asked for a non-smoking but the room was full of smoking smell. The carpet in the room was the dirtiest I've ever seen. Started itchy as soon as I stepped on the carpet. A chair was abandoned on a corner of the room with seemingly no purpose, full of durt and stains. The microwaves was not functioning. You have to run it like 15 minutes to give 2-minute-normal-effect. I chose the motel just for the location and for overnight sleep only, but it was a really unpleasant experience.
Bodde her 1 natt i desember 2021

6/10 – Grei

Catina

Bodde her 2 netter i november 2021

2/10 – Forferdelig

Sandi

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
There were lots of bugs
Bodde her 1 natt i november 2021

8/10 – Bra

Billy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They got towels and other things when needed .
Bodde her 3 netter i november 2021

8/10 – Bra

Jay

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything an everone was great ..thanks
Bodde her 1 natt i november 2021

6/10 – Grei

Jacquetta

Bodde her 1 natt i oktober 2021

2/10 – Forferdelig

Catina

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2021

2/10 – Forferdelig

Catina

Bodde her 1 natt i oktober 2021

2/10 – Forferdelig

Brittany

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold og fasiliteter
It was a nice place but air didn’t work good at all curtain fail and tv wasn’t set up where you could use it
Bodde her 1 natt i oktober 2021

2/10 – Forferdelig

Jeffrey

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wrong information listed
Bodde her 1 natt i september 2021