Innvendig

Anmeldelser av Holiday Inn Express - Edinburgh City Centre, an IHG Hotel

3 out of 5
Holiday Inn Express - Edinburgh City Centre, an IHG Hotel
Picardy Place Top Of Leith Street, Edinburgh, Scotland

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 554 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 304 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 93 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 34 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 15 av totalt 1000 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

8,4/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Espen Strøm

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra yk den 17. okt. 2023
Dear Espen, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 – Bra

Grethe Tyribakken

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig hyggelig og serviceinnstilte ansatte! Lite utvalg på frokostbordet. Lytt mellom rommene og veldig dårlig ekstraseng! Sentral beliggenhet med gåavstand til det meste!
Bodde her 3 netter i august 2023
Svar fra yk den 29. aug. 2023
Dear Grethe, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 – Bra

Heidi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2023
Svar fra AA den 24. aug. 2023
Thank you for taking the time to share your comments about your recent visit to the Holiday Inn Express Edinburgh City Centre. We appreciate all the feedback we receive, positive or negative, because we know it helps us in our goal of creating Great Hotels, Guests Love. Let me assure you that your comments have been shared with the hotel team so we can provide a better experience in the future. We hope that you will give us another chance to serve you again in the future.Kind regards,Susan Craig General ManagerHoliday Inn Express Edinburgh City Centre

4/10 – Dårlig

Frode

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
To small rooms. The workers was not Lucky. The breakfast didnt taste good, ant it was to much noise. Expensive!!
Bodde her 3 netter i august 2023
Svar fra AR den 13. aug. 2023
Dear guest, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre. Please know that your comments are extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Adam RochowiakSenior Guest Service Manager

10/10 – Utmerket

Janne Elise M

Bodde her 3 netter i april 2023
Svar fra yk den 21. apr. 2023
"Dear guest, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager"

6/10 – Grei

Karianne

Reiste med en gruppe
Likte: Renhold
Likte ikke: Romkomfort
Trangt og stressende
3 personer fikk "tremannsrom" som var tomannsrom med sovesofa. Veldig trangt og veldig dårlige senger. Kaotisk frokostordning. Veiarbeid utenfor. Ellers sentralt og ok
Bodde her 3 netter i mai 2022

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold og personale og service
Likte at det var kort vei til fasiliteter. Frokost kunne vært litt mer variabel, ikke bare syltetøy, eggerøre og bacon. Bacon hadde grei smak, kunne kanskje vært stekt litt bedre.
Bodde her 3 netter i februar 2020
Svar fra csi den 23. feb. 2020
Takk for at du tok deg tid til å fortelle oss om opplevelsen din på hotellet. Vær oppmerksom på at tilbakemeldingene dine er ekstremt verdifulle for oss, og vi bruker tilbakemeldinger, som din, for kontinuerlig å gjøre endringer i vårt merke og for å forbedre gjesteopplevelsen. Vi håper at du vil gi oss muligheten til å tjene deg igjen i fremtiden. Vennlig hilsen, Susan Craig Daglig leder Holiday Inn Express Edinburgh City Centre

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i oktober 2019
Svar fra Cristian den 22. okt. 2019
Thank you for scoring us with a 4. We hope that you have enjoyed your stay, and also we hope to see you again soon, so we will get another opportunity to serve you again in the future. Kind regards, Cristian-Stefan Ionel Guest Service Manager

8/10 – Bra

Wilma

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was very nice in centre of the city. The service was good. On the side was not clear about single bed and two beds when you want to book 2 rooms. No probleem we had a nice weekend.
Bodde her 2 netter i mai 2024
Svar fra yk den 13. mai 2024
Dear Wilma, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 – Bra

KRISTELL

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Accessibilité, petit déjeuner moyen
Bodde her 3 netter i mai 2024
Svar fra yk den 12. mai 2024
Dear Kristell, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Utmerket

Samantha

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No issues with our stay here. It is in a convenient area and the staff were great. Only “complaint” is that it is quite small. Our room was pretty crammed and the lobby was often hard to navigate through when it got busy with tour groups. Didn’t really affect us though.
Bodde her 1 natt i mai 2024
Svar fra yk den 11. mai 2024
Dear Samantha, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Utmerket

Clara

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved the location - lots of shops and restaurants around and so close to the Royal Mile!!! Great place to stay!!!
Bodde her 1 natt i mai 2024
Svar fra YK den 11. mai 2024
Dear Clara, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Utmerket

Anthony

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location good hotel & staff, nice breakfast
Bodde her 1 natt i april 2024
Svar fra yk den 8. mai 2024
Dear Anthony, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Utmerket

Sofía Cobo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Alojamiento bien situado y muy cercano a la zona vieja, a tan solo 15 minutos andando
Bodde her 5 netter i april 2024
Svar fra yk den 7. mai 2024
Dear Sofia, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

6/10 – Grei

Carol

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Didn’t like the basement room or the fact we couldn’t open the window
Bodde her 4 netter i april 2024
Svar fra yk den 1. mai 2024
Dear Carol, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre. Please know that your comments are extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 – Bra

Liliana

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ottima posizione per visitare la città. Colazione buona sia dolce che salata.PErsonale gentile e disponibile. Abbastanza pulito. Unico neo la moquette nelle camere.
Bodde her 5 netter i april 2024
Svar fra yk den 30. apr. 2024
Dear Liliana, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 – Bra

Gian Matteo

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra yk den 1. mai 2024
Dear Gian, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Utmerket

Emily

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall well maintained.
Bodde her 3 netter i april 2024
Svar fra yk den 29. apr. 2024
Dear Emily, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Utmerket

Carlos

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy bien ubicada en la ciudad. Creca de estación de buses, cerca del centro de Edimburgo, con estacion de tranvía al frente. Volvería sin duda.
Bodde her 3 netter i april 2024
Svar fra yk den 27. apr. 2024
Dear Carlos, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Utmerket

Leon

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service, free coffe and clean.
Bodde her 1 natt i april 2024
Svar fra yk den 25. apr. 2024
Dear Leon, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Utmerket

BRUNO

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Facile d'accès, très bon accueil, chambre calme et très propre, petit déjeuner sympathique
Bodde her 2 netter i april 2024
Svar fra yk den 24. apr. 2024
Dear Bruno, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 – Bra

Owen

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely building with loads of shopping and restaurants and pubs on the doorstep. Our room was very small even though the receptionist said it was an upgrade. Our room wasn’t serviced on our second day even though we were out of the room for long periods during the day which meant us using damp towels the next day.
Bodde her 3 netter i april 2024
Svar fra yk den 24. apr. 2024
Dear Owen, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

6/10 – Grei

WELINGTON

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Uma instalação mediana, não compativel com o preço cobrado. Um cafè da manhã com poucas opções e um piso de madeira que faz muito barulho quando transita e dificulta dormir pela noite.
Bodde her 5 netter i april 2024
Svar fra YK den 17. apr. 2024
Dear guest, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre. Please know that your comments are extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

6/10 – Grei

Kaeleigh

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Personale og service
The room was a bit tight, and the elevators were kind of a circus. We liked the location, but the breakfast was a zoo; even though the food was ok, the experience wasn't great. I know they do warn you about this, however traveling with a toddler does limit our time options and breakfast was only til 10:30 on weekdays. No idea where the parking was, but it wasn't out front which made for a bit of a scramble. But the staff were nice, even if they only refilled our coffee with decaf.
Bodde her 2 netter i april 2024
Svar fra yk den 16. apr. 2024
Dear Kaeleigh, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre. Please know that your comments are extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Are you positive you are not getting hotels mixed up?Our breakfast on weekdays is 06:30-10:00 and we do not do refills. There are coffee machines but the only decaff available is via sachets that you mix yourself.We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Utmerket

Allyson

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place & location to stay at!
Bodde her 2 netter i april 2024
Svar fra yk den 14. apr. 2024
Dear Allyson, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 – Bra

Timothy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was okay. Just heating didn’t seem to work. It was so cold. Bed is very small. Floor was making lots of creaking noises when you walk around. This was on level 6. Felt sorry for the people below us. Only 7 car parks but had to pay 20 pound for 1 night. There is a lift but there is still stairs to get to you room. Very strange specially when you have luggage.
Bodde her 1 natt i april 2024
Svar fra yk den 13. apr. 2024
Dear Timothy, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us.All our beds are the UK standard for their type ( double/single etc).Did you notify reception on the issues you faced with the heating during your stay? We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Utmerket

Ben

Bodde her 4 netter i april 2024
Svar fra yk den 30. apr. 2024
Dear Ben, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Utmerket

dinos

Reiste med partner
Just across the road from the theatre Great
Bodde her 1 natt i april 2024
Svar fra yk den 8. apr. 2024
Dear Dinos, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Utmerket

Candy Lee

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was in such a nice area with a tram stop right there. The staff were very nice and professional.
Bodde her 7 netter i mars 2024
Svar fra YK den 6. apr. 2024
Dear Candy Lee, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Utmerket

Dolly

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent central location for a family vacation!
Bodde her 1 natt i mars 2024
Svar fra yk den 1. apr. 2024
Dear Dolly, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. I am happy to hear that our amazing location has been an asset for you. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Utmerket

Jonathan

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed our stay here!! It was clean, felt safe, not far from bus stop to get around, friendly staff, excellent breakfast options, room was ready early, and easy baggage hold option if needed. I would definitely recommend. (As a precaution I check all beds for bedbugs and thankfully didnt find any but the pull out sofa could use a vacuuming underneath.) I appreciate the cleanliness throughout the hotel otherwise!!
Bodde her 1 natt i mars 2024
Svar fra yk den 28. mars 2024
Dear Jonathan, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Utmerket

Weston

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was great! Room was clean, staff was helpful and so nice. Very good breakfast and good WiFi. It was in a great location in the city- walkable to anywhere! Plus, had a great Italian restaurant (Gulianos) right beside it! Would definitely stay again.
Bodde her 3 netter i mars 2024
Svar fra yk den 28. mars 2024
Dear Weston, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Utmerket

Paul

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent service and location. Great value for money.
Bodde her 3 netter i mars 2024
Svar fra yk den 24. mars 2024
Dear Paul, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 – Bra

craig

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra AR den 18. mars 2024
Dear Craig, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Adam RochowiakSenior Guest Service Manager

10/10 – Utmerket

Simon

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Helpful staff and facilities that work
Bodde her 1 natt i mars 2024
Svar fra yk den 13. mars 2024
Dear Simon, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Utmerket

David

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location especially if visiting the Playhouse Theatre, or any location at the east end of Princes Street. Close to Trams / easy access from Airport. Breakfast included and good selection and tasty!
Bodde her 1 natt i mars 2024
Svar fra yk den 13. mars 2024
Dear David, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Utmerket

Kam

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed in the hotel for 4 nights everything was just perfect from the staff to the breakfast would definitely recommend this hotel
Bodde her 4 netter i februar 2024
Svar fra yk den 2. mars 2024
Dear Kam, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Utmerket

Dawn

Bodde her 1 natt i februar 2024
Svar fra yk den 24. mars 2024
Dear Dawn, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 – Bra

ERIC

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Un hôtel agréable avec un personnel à l’écoute. Le petit déjeuner est très prisé des clients, l’affluence peut être importante en fonction des horaires.
Bodde her 4 netter i februar 2024
Svar fra yk den 28. feb. 2024
Dear Eric, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

6/10 – Grei

Jade

Reiste med familie og små barn
Standard hotel, ideal location for getting around the city centre, shops all close by and the tram getting back to the airport is on the doorstep. Downside, room was basic, no fridge, no room service. Breakfast was just chaos we never sat upstairs in the main dining area, we were in the bar area, nothing was on the tables, I had to keep getting up and down to get cutlery, condiments etc. Pretty basic breakfast, limited choice. One breakfast staff member in particular was grumpy, no service with a smile, and was quite rude when I asked for a spoon for the eggs, she said no we're taking this away now, there's food upstairs... Again inconvenient seeing as I had my 4 year old son sitting on his own downstairs whilst I'm having to keep going upstairs. Also the food was being taken away at 09:10, service is meant to finish at 10am...
Bodde her 3 netter i februar 2024
Svar fra yk den 27. feb. 2024
Dear Jade, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre. Please know that your comments are extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I would like to apologize to you for not meeting your expectations with regards to our breakfast, however, due to the Brand Standard there is little we can do in that respect.Breakfast can get very busy that's why all guests are advised of the busy/quiet times but it is ultimately up to them to decide when to come down for it.Our main breakfast area stays open as advertised but the bar/lounge area that is used for additional seating is tidied up earlier than that so it can revert to being the bar/lounge.We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

4/10 – Dårlig

Alexandra

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra yk den 28. feb. 2024
Dear Alexandra, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre. Please know that your comments are extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.Would you care to elaborate on your experience with us?We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Utmerket

Matthew

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient for the rugby. Tram outside straight to the stadium. Good location.
Bodde her 1 natt i februar 2024
Svar fra yk den 26. feb. 2024
Dear Matthew, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. I am happy to hear that our amazing location has been an asset for you. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 – Bra

Adam

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024
Svar fra yk den 26. feb. 2024
Dear Adam, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Utmerket

Jinzhu og Mexico

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 2 netter i februar 2024
Svar fra yk den 21. feb. 2024
Dear Jinzhu, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Utmerket

mark

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent breakfast options. Friendly staff
Bodde her 2 netter i februar 2024
Svar fra yk den 20. feb. 2024
Dear Mark, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Utmerket

SUZANNE

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The front desk staff were very welcoming and knowledgeable. Breakfast was hot and topped up quickly. Hotel room had everything we needed...shower was lovely. Hotel was overall very clean. Would definitely recommend and would be happy to stay again.
Bodde her 3 netter i februar 2024
Svar fra yk den 19. feb. 2024
Dear Suzanna, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Utmerket

Susan

Reiste med familie og små barn
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Good price in a good area, close to amenities,
Bodde her 1 natt i februar 2024
Svar fra yk den 16. feb. 2024
Dear Susan, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 – Bra

Gael

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hôtel situé à moins de 10 min à pied de la vieille ville. Arrêt de tram devant l'hôtel, vous pouvez accéder en tram depuis l'aéroport environ 30 min jusqu'à la mer. Super séjour dans une magnifique ville chargée d'histoire.
Bodde her 2 netter i februar 2024
Svar fra YK den 16. feb. 2024
Dear guest, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

8/10 – Bra

Paula

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stayed for 2 nights with my son, comfortable beds, breakfast was decent though busy at 9ish, hard to get a teen up before 9! Shower was perfect could’ve stood in it for an hour lol, friendly staff, easy checkout. Tram stop outside hotel along with buses.
Bodde her 2 netter i februar 2024
Svar fra yk den 14. feb. 2024
Dear Paula, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager

10/10 – Utmerket

MRS E R

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely two nights in Holiday Inn Express Edinburgh City Centre. Lovely clean room, delicious breakfast and helpful staff.
Bodde her 2 netter i februar 2024
Svar fra yk den 14. feb. 2024
Dear guest, Thank you very much for taking the time to leave a feedback on your recent stay at the Holiday Inn Express - Edinburgh City Centre and thank you for your kind words. The comfort and safety of our guests have always been our top priority and I am extremely pleased that you have enjoyed your time with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if we can be of any further assistance to you, please do not hesitate to contact us.Kind regards,Yanis KelemouridisGuest Service Manager