Fasade – kveld/natt
Sjekk tilgjengelighet

Anmeldelser av Radisson BLU Hotel Durham

4 out of 5
Radisson BLU Hotel Durham
Frankland Lane, Durham, England

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 490 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 351 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 103 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 40 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 18 av totalt 1002 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

8,6/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Trond

Bodde her 5 netter i september 2022
Svar fra Lauren den 22. sep. 2022
Thank you for your feedback

10/10 – Utmerket

Hanne Cecilie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2019
Svar fra Catherine den 12. des. 2019
Thank you for your feedback regarding your stay at Radisson Blu Hotel, Durham. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.

10/10 – Utmerket

Arne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell i Durham
Store rom, bra plassering i fin liten by, basseng, frokosten kunne ha vært bedre.
Bodde her 5 netter i april 2019
Svar fra Guest Services den 23. apr. 2019
Grazie! Thank you for your score, we are so glad you enjoyed your stay with us in Durham! Hopefully we can welcome you back again in the near future

8/10 – Bra

Jan Erik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Hotel, located nearby city center
Bodde her 3 netter i februar 2019
Svar fra Guest Services - Radisson Blu Durham den 1. mars 2019
Thanks for the great review Jan, we are glad you enjoyed your stay with us, and look forward to welcoming you back to Durham soon!

8/10 – Bra

Cecilie Alvilde

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell med store romslige rom, vi hadde flott utsikt til elva :) Hotellet har et lite svømme basseng i kjellern med tilliggende jacuzzi og saunas som er gratis for hotellgjester. Beliggenheten er sentralt i vakre Durham.
Bodde her 3 netter i februar 2019
Svar fra Guest Services - Radisson Blu Durham den 25. feb. 2019
Takk for din fantastiske anmeldelse! Thank you for your fantastic review - we are glad that you enjoyed your room and our fantastic views of the river, Castle and Cathedral. We hope to see you back in Durham in the near future

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell med bra beliggenhet og fasiliteter.
Fint hotell med bra beliggenhet og fasiliteter. Rommene har vanlig Radisson Blu kvalitet, sannsynligvis bedre enn vanlige engelske hotell. Bassengområdet og treningssenteret var veldig fint og er et ekstra pluss til hotellet.
Bodde her 1 natt i september 2018

8/10 – Bra

Stine og Norge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell med store gode rom med god kvalitet
Veldig sentralt midt i Durham. Svømmebasseng og badstu :)
Bodde her 3 netter i september 2018

10/10 – Utmerket

Linda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property right along the river. Very easy to get around.
Bodde her 1 natt i mai 2024

8/10 – Bra

Andrew

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great trip
Bodde her 1 natt i mars 2024
Svar fra lauren den 12. mai 2024
Thank you for your feedback.

10/10 – Utmerket

Assunta

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely stay and nice to use the pool. Really appreciated the upgrade too. Staff very friendly and helpful.
Bodde her 1 natt i mars 2024
Svar fra Catherine den 30. mars 2024
Thank you for your feedback, we hope to welcome you again soon

8/10 – Bra

Alice

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Stayed in an accessible room which was well appointed, though it would have benefited from a couple more accessible shelves as the drinking glasses were next to the toilet. Would have like a fridge in the room. I felt the breakfast was too expensive but it was good.
Bodde her 1 natt i mars 2024
Svar fra Catherine den 30. mars 2024
Thank you for your feedback

10/10 – Utmerket

Cassandra

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy to get too with onsite parking. Staff are very accommodating and the facilities are easy to access. We stayed overnight and enjoyed a spa day following. Would stay again
Bodde her 1 natt i mars 2024
Svar fra Catherine den 30. mars 2024
Thank you for your feedback, we hope to welcome you again soon

4/10 – Dårlig

Anthony

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Not what I expected at all. The hotel was tired and very bland. No different than a travel lodge - other than price. Would not stay again. Disappointing.
Bodde her 1 natt i mars 2024
Svar fra Catherine den 30. mars 2024
Thank you for your feedback, I am sorry to read of your disappointment and hope you took the opportunity to speak with the team whilst on site.

10/10 – Utmerket

Kate

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Martine den 24. feb. 2024
Thank you for your feedback.

8/10 – Bra

John

Bodde her 5 netter i februar 2024
Svar fra Martine den 24. feb. 2024
Thank you for your feedback.

10/10 – Utmerket

ashton

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Katie den 21. feb. 2024
Thank you for your feedback

8/10 – Bra

Bridget

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff very friendly and helpfull
Bodde her 1 natt i februar 2024
Svar fra Katie den 21. feb. 2024
Thank you for your feedback

10/10 – Utmerket

Rebecca

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel was lovely! Loved it.
Bodde her 1 natt i februar 2024
Svar fra Katie den 21. feb. 2024
Thank you for your feedback

10/10 – Utmerket

Debbie

Great stay!
Wayne at the bar was lovely! Room spacious and clean. Pool a bit busy but nice. Great location.
Bodde her 1 natt i februar 2024
Svar fra ka den 21. feb. 2024
Thank you for your feedback

6/10 – Grei

J R

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Disappointing for the price.
Disappointing for the price. Floors not cleaned properly and tv only worked intermittently. Bar and breakfast incredibly expensive.
Bodde her 2 netter i februar 2024
Svar fra Katie den 21. feb. 2024
Thank you for your feedback

4/10 – Dårlig

Yvonne

Likte ikke: Personale og service
Not impressed
The location was very good, very central to the City centre and all the amenities. Room basic, no mini fridge. Staff not very helpfull, Much too busy to be dealing with customers. We were there for comedy dining, which in itself was amatuerish.. Food although tasty could have been better presented. we had to queue to get into breakfast. We asked 2 seperate servers for an order of fried eggs. The 1st one told us she was not taking orders she was just stocking up, the 2nd one did take the order but we had finished breakfast before we got them. Not a place i would stay again. I would have had better service at the nearby Premier Inn. For 1/3 of the price. It was a shame as this was supposed to be a gift weekend for myself and my husband. Not impressed.
Bodde her 1 natt i februar 2024
Svar fra Katie den 21. feb. 2024
Thank you for your feedback

10/10 – Utmerket

Victoria

Reiste med partner, Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Was absolutely lovely stay, just weren't given walk around or hasn't been navigated... no one asked me if I'm here firt time or not and literally I couldn't find my door number as it was not 1234 my number were right in the end when number before my number were in the middle of the corridor, I were very tired when I arrived, had practical almost like an exam day l day, had a long drive in the morning and had to go back all the way for a help, were asking reception where is restaurant and which way is the spa, (just an advise for future...) : In the same time while doing check-in could show with the hand what can you do in here for example if you like to have a spa or which way is the restaurant just show it so guests wouldn't need to keep ringing or coming back and asking every separate thing over and over again x It's time consuming x Food was brilliant!
Bodde her 1 natt i februar 2024
Svar fra Catherine den 5. feb. 2024
Thank you for your feedback, we will use your feedback to improve our service moving forward

10/10 – Utmerket

Lynn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Catherine den 5. feb. 2024
Thank you for your feedback

10/10 – Utmerket

Katie

Bodde her 1 natt i februar 2024
Svar fra Katie den 7. feb. 2024
Thank you for your feedback

10/10 – Utmerket

Katie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic!
Bodde her 1 natt i januar 2024
Svar fra Catherine den 5. feb. 2024
Thank you for your feedback

8/10 – Bra

Elizabeth

Reiste med partner
Pleasant stay, seating in reception/bar area very comfortable
Bodde her 1 natt i januar 2024
Svar fra Catherine den 5. feb. 2024
Thank you for your feedback

6/10 – Grei

Sharon

Reiste med familie
Likte: Renhold og personale og service
Very friendly and helpful staff throughout the hotel. Thank you! Unfortunately, no hot water on the evening of our stay, so I was unable to have a bath/shower. Room was a bit chilly mainly because the windows let in a draught. It was, however, an exceptionally cold evening outside. Lovely views across the River Wear, castle and cathedral from the window, so worth paying extra for that.
Bodde her 1 natt i januar 2024
Svar fra Catherine den 5. feb. 2024
Thank you for your feedback, I am sorry that some aspects did not meet expectations

10/10 – Utmerket

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Was a nice clean place close to all the shops and food restaurants as well couldn't of been happier
Bodde her 1 natt i januar 2024
Svar fra Catherine den 5. feb. 2024
Thank you for your feedback

10/10 – Utmerket

Neil

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Catherine den 5. feb. 2024
Thank you for your feedback

8/10 – Bra

Norma

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Reception staff were lovely. Room was spotless and comfortable, however I was disappointed with the restaurant menus. Several of the hot food items were cold and lukewarm and the coffee machines were mediocre. Not the standard of other Radisson Hotels especially compared to others in Europe.
Bodde her 2 netter i januar 2024
Svar fra Catherine den 5. feb. 2024
Thank you for your feedback

10/10 – Utmerket

Carl

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Catherine den 5. feb. 2024
Thank you for your feedback

10/10 – Utmerket

Catherine

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
lovely hotel, great food, staff are very nice. the bar/ restaurant was full but remained really relaxing and nice atmosphere
Bodde her 1 natt i januar 2024
Svar fra Catherine den 5. feb. 2024
Thank you for your feedback

8/10 – Bra

Mr James

Forretningsreisende
Bodde her 1 natt i januar 2024
Svar fra Catherine den 5. feb. 2024
Thank you for your feedback

10/10 – Utmerket

Steven

Bodde her 1 natt i januar 2024
Svar fra Catherine den 5. feb. 2024
Thank you for your feedback

8/10 – Bra

Anthony

Reiste med familie
Likte: Renhold
Poor check-in, receptionist unfriendly, room key wouldn’t work and then someone already in the room. Back at reception we were told the key was right but wrong room number. Given different room but no apology. Not best start when you’ve been driving for 5 hours. Hotel was clean and comfortable but a bit dated. Good central location.
Bodde her 1 natt i januar 2024
Svar fra Katie den 9. jan. 2024
Thank you for your feedback. It is very unusual to read such feedback in relation to our Reception Team, and as such I am surprised to read of your experience falling below expectation.Please be assured that I shall follow up and provide support where required.

8/10 – Bra

Daniel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Katie den 9. jan. 2024
Thank you for your feedback

10/10 – Utmerket

Sarah

Bodde her 1 natt i januar 2024
Svar fra Katie den 9. jan. 2024
Thank you for your feedback

8/10 – Bra

Julie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The Hotel itself is fantastic but their Restaurant called Collage is just awful, the prices they charge for the standard of food, is disgusting, i had ribeye steak, chips and served with watercress, thats it for £30, the steak was full of gristle and the chips were bog standard frozen ones, not the standard you expect from a hotel like Radisson Blu
Bodde her 1 natt i desember 2023
Svar fra Catherine den 11. jan. 2024
Thank you for your feedback, I am sorry that the dining did not meet expectations.

8/10 – Bra

Carl

Likte: Renhold og personale og service
Great location and decent facilities. Found the room in need of some tlc - empty space where a fridge once was, plughole in sink constantly blocking....
Bodde her 2 netter i desember 2023
Svar fra Catherine den 11. jan. 2024
Thank you for your feedback

4/10 – Dårlig

John

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023
Svar fra Catherine den 11. jan. 2024
Thank you for your feedback, I am sorry your stay did not meet expectations and hope you were able to raise these with the team whilst on site.

8/10 – Bra

Adam

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Catherine den 11. jan. 2024
Thank you for your feedback

10/10 – Utmerket

Ben

Bodde her 2 netter i desember 2023
Svar fra Catherine den 11. jan. 2024
Thank you for your feedback

10/10 – Utmerket

Lucy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Catherine den 11. jan. 2024
Thank you for your feedback

8/10 – Bra

David

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Raddison blue
Parking charges on top of say .30mins checkin. Seen better superior rooms in lower * chains long queue for breakfast sfaff seemed overwhelmed. Short on staff. Members on duty trying to do 10 things at once.
Bodde her 1 natt i desember 2023
Svar fra Katie den 28. des. 2023
Thank you for your feedback

6/10 – Grei

Wai Wan

Reiste med familie
Likte: Personale og service
Bodde her 1 natt i desember 2023
Svar fra Katie den 28. des. 2023
Thank you for your feedback

8/10 – Bra

mark

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Katie den 28. des. 2023
Thank you for your feedback

10/10 – Utmerket

Nicholas

Bodde her 1 natt i desember 2023
Svar fra Katie den 28. des. 2023
Thank you for your feedback

10/10 – Utmerket

Angela

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Central hotel
Lovely hotel very clean. Great customer service. Room was just a little run down could do with a freshen up.
Bodde her 2 netter i desember 2023
Svar fra Katie den 28. des. 2023
Thank you for your feedback

10/10 – Utmerket

Paula

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra Katie den 28. des. 2023
Thank you for your feedback

10/10 – Utmerket

Nkosiyabo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel, would recommend it
Bodde her 3 netter i desember 2023
Svar fra Catherine den 11. jan. 2024
Thanks for your feedback