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Anmeldelser av Hotel Bannatyne Durham

3 out of 5
Hotel Bannatyne Durham
Eden Terrace, Durham, England

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 292 av totalt 781 anmeldelser." "
Rangering på 8 − Bra. 281 av totalt 781 anmeldelser." "
Rangering på 6 − Grei. 146 av totalt 781 anmeldelser." "
Rangering på 4 − Dårlig. 41 av totalt 781 anmeldelser." "
Rangering på 2 − Forferdelig. 21 av totalt 781 anmeldelser." "

8,4/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Svein Tore og Asker

Likte: Renhold og overnattingsstedets bygg og tilstand
Hotell for aktive brukere
Greit hotell i utkanten av Durham. Lett å komme seg inn til byen. Store rom beregnet på rullestolbrukere medførte at dusj og vask var veldig lavt montert. Positivt med fri tilgang til treningssenter .

8/10 – Bra

Sahara og norway

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
fint hotell
men ingen servering, personale uvante med hjelp til bestilling drosje, råd om aktiviteter

6/10 – Grei

Jane

Likte: Renhold og personale og service
Bodde her 1 natt i mars 2024

6/10 – Grei

Jennifer og Miami

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Grant

Likte: Renhold
Bodde her 1 natt i mai 2024

8/10 – Bra

Clara

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was excellent and staff friendly and helpful. The restaurant being in the leisure centre lacks atmosphere and closes at 7.30 on the weekend
Bodde her 2 netter i april 2024

6/10 – Grei

Colin

Reiste med familie
Overall I would say it’s a value for money/budget hotel in my opinion. Room sizes are fine but in need of a refresh. We had to call upon the staff to change the “apparently” clean bedding as the mattress cover absolutely wasn’t. In all fairness they did and apologised. Offering use of the leisure facilities by way of an apology. However, given our limited time we couldn’t take up the offer.
Bodde her 2 netter i april 2024

8/10 – Bra

Jason

Reiste med familie
Likte: Personale og service og fasiliteter
Hotel was ok, was about right for the price. A little noisy at night. Hotel staff were excellent. My partner left some belongings in the hotel room and the staff contacted us a few hours later after we checked out and we were able to collect. Thank you Colin and staff.
Bodde her 1 natt i april 2024

10/10 – Utmerket

David

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ideal location for visiting Durham
Bodde her 1 natt i april 2024

6/10 – Grei

Gareth

Forretningsreisende
Likte: Renhold
It was ok. Annoying that you find out after booking that you have to pay extra to use the gym.
Bodde her 1 natt i april 2024

10/10 – Utmerket

kirstin

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
First stay here was great. The receptionist was fantastic and very helpful. Second stay which was most recent wasn’t the best. If you get put in room 48, asked to me moved!! The A1M runs at the back of the room so when you are trying to sleep you are kept awake by HGVs that shake the room. Gym at Heath club is great and the food in the cafe is good
Bodde her 1 natt i mars 2024

8/10 – Bra

Paul

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and tidy and quiet
Bodde her 1 natt i april 2024

8/10 – Bra

Gareth

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lively receptionist, very polite. Good value hotel.
Bodde her 1 natt i april 2024

8/10 – Bra

William

Clean welcoming and pleasant.
Bodde her 1 natt i mars 2024

8/10 – Bra

Edward

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Rooms are fantastic and the bed was really comfortable. The only downside is the bar being in the health club next door.
Bodde her 2 netter i mars 2024

8/10 – Bra

Phil

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Friendly staff
upon entering the hotel to check in the ladies on reception were very friendly and welcoming and went out of their way to make sure I got all the relevant information
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Gordon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful
We love staying here its a great hotel and all staff are wonderful.
Bodde her 2 netter i februar 2024

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024

10/10 – Utmerket

trevor

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amazing stay
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Anthony

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

8/10 – Bra

kf

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very enjoyable good facilities good value for money Lovely food good service Only downside was inconsiderate guests who where very noisey during the night
Bodde her 2 netter i januar 2024

6/10 – Grei

Gordon

Forretningsreisende
Likte: Personale og service
Needs a refresh as looking dated and worn, a premier inn would have been better
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Gordon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Brilliant
Great hotel and staff brilliant
Bodde her 1 natt i januar 2024

6/10 – Grei

Marie

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Lee James

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very nice stay
Stayed in a premium room for a night out in Durham, room very clean, nice shower. Would definitely stay again. Hotel staff very welcoming.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Gordon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful
Beautiful hotel and fantastic staff
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Christian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023

2/10 – Forferdelig

Natasha

Forretningsreisende
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023

2/10 – Forferdelig

Verifisert reisende

Likte: Renhold
Likte ikke: Personale og service
Kicked out within 24 hours, awful awful hotel!!!!
Booked to stay on the 20th Oct, however we couldn't make it due to train cancellations. I phoned Susan who changed our booking to 17th Nov, the new date was agreed twice, I then changed the trains and spa dates for then & booked days off work. Arrived on the 17th to find out we weren’t booked in for that night & they were fully booked. The LOVELY guy serving us said our booking for 17th was changed by Susan to the 10th Nov without informing us. Thankfully he found a room & told us to see Susan tomorrow as she’ll sort an apology for us. After a morning at the spa I had missed calls on my phone, it was Susan asking me to get back to get all our stuff out our room as we can’t stay another night. Our calm spa day was cut very short, went to Susan & she said ‘yeah sorry for the misunderstanding guys’ and waited for us to say ‘that’s fine’ & leave! She blamed us completely, said she never booked us for the 17th even though the proofs on the system. Attitude was awful! Asked for a refund & she said ‘no it was nice enough for us to let you stay last night’! The only apology we got was sorry YOU misheard ME, sorry YOU didn’t understand. We live 2 hours away and she said it’s not that far to go home! Susan also said why would I need to call to say I’ve changed it to the 10th that’s your job! I felt so uncomfortable so stood in the rain for 30mins trying to find another hotel (holiday inn Washington, AMAZING!) Overall an awful hotel being made to feel very small & worthless, never again
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Simon

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

8/10 – Bra

Robert

Likte: Renhold og personale og service
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Gordon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Highly recommend
Beautiful clean hotel with lovely comfortable beds. The added bonus is the Staff are lovely and friendly.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Johanna

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

2/10 – Forferdelig

Brian

Bodde her 1 natt i november 2023

4/10 – Dårlig

Sheila

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Oh dear . I’m afraid I can’t say anything good at all about this property other than the staff were very friendly & polite & clearly trying their best . This place needs a jolly good clean & a full refurbishment. .
Bodde her 1 natt i november 2023

2/10 – Forferdelig

Antony

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Avoid
Arrived. Window broken, which was a known issue, but I was still allocated room. Advised receptionist who applied a "temp fix" Fix did not work. Insisted on being moved to another room. Close by a busy road, so very noisy. Avoid
Bodde her 1 natt i november 2023

10/10 – Utmerket

William

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023

6/10 – Grei

Alexander

Bodde her 1 natt i november 2023

2/10 – Forferdelig

Liam

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Ordered a double bed and had 2 singles pushed together, noise was terrible throughout the night with people partying in their rooms and people knocking on the room door. Will never stay there again
Bodde her 1 natt i november 2023

6/10 – Grei

Heather

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023

10/10 – Utmerket

craig

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023

6/10 – Grei

Lucy

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Very few food options
Bodde her 1 natt i oktober 2023

8/10 – Bra

Kirthi

Bodde her 1 natt i oktober 2023

8/10 – Bra

Stuart

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Our two night stay
We did not appreciate that breakfast was not included in the price, but we were able to buy breakfast at the next door health club and spa. The room was clean and comfortable but when we returned to the hotel for our second night, the bed had not been made and the shower gel dispenser was empty.
Bodde her 2 netter i oktober 2023

2/10 – Forferdelig

david

Bodde her 2 netter i oktober 2023

8/10 – Bra

Allan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023

8/10 – Bra

Paul

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023

8/10 – Bra

Angela

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Peter

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Eleni

Bodde her 1 natt i september 2023