4/10 – Dårlig
Kelli
Reiste med familie
25. mai 2024
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
I really don't understand how this property has so many 10/10 ratings.
First of all, the photos on the listing are misleading/disappointing. Not all rooms are renovated and we were stuck in a very dated room when I was expecting what is shown in the photos on Expedia.
The indoor is NOT heated. My two kids couldn't even swim in it because it was so cold and the small outdoor pool was packed. Kids were always in the hot tub.
There were cords EVERYWHERE in our room. Not the safest for two small children.
The showers are SO slick that my daughter slipped and fell face first in the shower. It could have been much worse. When we called to complain to the front desk, they told us to use the shower mat. If a mat was in the room, we're smart enough to use it in the shower.
Batteries in the remote control were dead. When we called, they told us they have batteries at the front desk we can come get. They didn't even offer to bring them to us.
There were rips in the sheets. We stopped calling the front desk because obviously they didn't care and would probably tell us to change the sheets ourselves.
The key to the room only worked half the time. It took us forever to get into the room every time we came back to the room.
Please do yourself a favor and don't waste your money on this place. I would have left early and found another place to stay if there were any vacancies elsewhere during Memorial Day Weekend.
Kelli
Bodde her 2 netter i mai 2024