2 utendørsbassenger, bassengparasoller og solsenger

Anmeldelser av Sri Phala Resort & Villa

4 out of 5
Sri Phala Resort & Villa
Jl. By Pass Ngurah Rai No. 35, Denpasar, Bali

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 156 av totalt 374 anmeldelser." "
Rangering på 8 − Bra. 143 av totalt 374 anmeldelser." "
Rangering på 6 − Grei. 60 av totalt 374 anmeldelser." "
Rangering på 4 − Dårlig. 10 av totalt 374 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 374 anmeldelser." "

8,4/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Øyvind M

Bodde her 1 natt i august 2023
Svar fra Sri Phala den 13. sep. 2023
Dear Mrs. Oyvind, Hearty greetings from Sri Phala Resort, thank you for taking the time to give us a review of your experience while staying with us in Sanur. We are also happy to hear that you really enjoyed your holiday in Sri Phala. This is all reflected in the perfect score that you have given us, and we will use this as a benchmark to continue to improve the service we provide to our prospective customers in the future. We really hope to be able to meet you again at our place, Sri Phala, at the right time.sincerely yours,

6/10 – Grei

Kristian

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
OK- hadde ikke booket igjen
Vi kom sent til hotellet og hadde bestilt med transport fra flyplassen. Dette var utrolig tregt. Selve hotellet var greit, men badet og badekaret var skittent og ekkelt. Ellers så lå det nærme båtene som fra Sanur, det var bra. Området rundt var ikke noe spesielt bra, minnet mer om en fattig slum enn noe ferie paradis.
Bodde her 1 natt i juli 2018
Svar fra Déni den 1. aug. 2018
Dear Guest, Thank you for your feedback, we do certainly improve our service to our guests. As a three star hotel with very cheap price to be able becoming a five star service as you expected. Best regards, Management & Team of Sri Phala Resort & Villas

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
God valuta for pengene
Trivelig personale og god service

2/10 – Forferdelig

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort

6/10 – Grei

Hyggelig

Likte ikke: Romkomfort
Hotellet er lite, 27 rom, Hotellet ligger litt utenfor sentrum, så vi tok taxi hver dag inn til sentrum, billig, 12 kr pr tur. Sanur sentrum er lite men veldig koselig med mange gode restauranter. Personalet på hotellet var veldig hyggelige og bestillte turer og taxi raskt for oss. Rommet ble vasket hver dag og nye handklede.10 min å gå til den nærmeste stranden, men den var ikke fin. Vi gikk ca 10 min til langst stranden og kom til en bedre strand, med mindre søppel. Det ble lav vann hver ettermiddag. Det var ikke mange gjestene da vi var der i april så vi hadde det lille bassenget for oss selv noen ganger. Massasje på hotellet er mye dyrere enn inne i sentrum av Sanur.

6/10 – Grei

Momoyo

Reiste med familie
Likte: Renhold og fasiliteter
Likte ikke: Personale og service
It is old hotel. I like the garden and spacious room with nice Indonesian furniture. It is very easy to catch the grab car so easy to go out. Don’t need to book the hotel Transpot shuttle service to airport. Grab is much much cheaper. The staffs are not friendly that make me disappointed.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Sarah

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel, very friendly staff, great room, good food and easy location to the beach and harbor to Nusa Penida. I highly recommend this place!
Bodde her 2 netter i mai 2024
Svar fra Yeni den 8. mai 2024
Dear Sarah,Thank you so much for taking the time to share your fantastic experience at Sri Phala Resort & Villa! We're thrilled to hear that you enjoyed your stay with us.Your wonderful review truly brightened our day at Sri Phala Resort & Villa! Your satisfaction is our top priority, and we strive to make every stay unique and memorable."Thank you for recommending Sri Phala Resort & Villa! We look forward to welcoming you back and creating another amazing experience for you.Warm regards,Yeni

10/10 – Utmerket

Luke

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

6/10 – Grei

Natasha

Reiste med partner
Likte: Renhold og personale og service
Stayed for the one night here! Staff were excellent! Bring some bug spray
Bodde her 1 natt i april 2024

10/10 – Utmerket

vanessa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff is wonderful and the hotel is so cute. Not that many things to walk around but wonderful place if you are traveling to Nusa Penida because is very close to the port.
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Ulises

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, good food and beautiful place
Bodde her 1 natt i mars 2024

10/10 – Utmerket

PRIYANKARA

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well maintained garden and great atmosphere. Staff were awesome and great to see all working as a team. You don’t hear the noise even the hotel is situated in middle of the busiest junction. I am recommending this place for anyone. I will be back! Cheers
Bodde her 1 natt i mars 2024
Svar fra Yeni den 8. mai 2024
Dear Priyankara, Thank you so much for taking the time to share your fantastic experience at Sri Phala Resort & Villa! We're thrilled to hear that you enjoyed your stay with us.Your wonderful review truly brightened our day at Sri Phala Resort & Villa! Your satisfaction is our top priority, and we strive to make every stay unique and memorable."Thank you for recommending Sri Phala Resort & Villa! We look forward to welcoming you back and creating another amazing experience for you.Warm regards,Yeni

10/10 – Utmerket

PRIYANKARA

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome staff, great landscaping and close to the beach..
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Ivette

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a very pleasant experience! Food was very good. Staff was lovely, kind and helpful.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Alex

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love this place! Staff are amazing. Room clean and tidy! Went back twice after one of my trips. And will defo go back. Loverly place.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Alex

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A really. Ice place and just booked to go back after the islands. Staff really amazing and the room was great, basic but clean and nice. Bed was really comfortable and breakfast was also great. You really cannot go wrong for the price they charge. Excellent value!!! They even helped carry my bags to the ferry port!! Amazing service and beautiful people
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Kelly

Reiste med familie
Likte: Renhold, personale og service og romkomfort
We would definitely stay here again!
We only stayed one night but would have happily stayed longer. It is an older hotel showing a bit of wear however we felt very comfortable there. The staff are a credit to the place, everyone of them were welcoming and helpful. It's only about a 7 minute walk around the corner from the hotel to the ferry port. Be aware that footpaths in Bali can be very hard to negotiate so you will have to carry your luggage in some places. Breakfast was delicious and the restaurant is in a very pretty setting. We had the standard 2brm villa which was perfect for our family of 4 adults. It would be fabulous for 2 couples too. We didn't hear any road noise, the air conditioning worked well and drinking water is provided in glass bottles. Sri Phala have done really well at adopting eco friendly practices, we loved that they had a watercooler at reception to refill our reusable bottles. Both pools were sparkling clean and a lovely place to sit and relax away from the hustle and bustle. We also had time to use the spa (just ask at reception if they have any last minute appointments) and it was very nice and good value for money.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

LUCA

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Ellen

Bodde her 3 netter i desember 2023

10/10 – Utmerket

boris

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
pleasant stay
pleasant stay and beautifull swiming pools
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Kevin

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
From start to finish, the staff welcomed us and added to our stay. The grounds are delightful and lovely to explore.
Bodde her 3 netter i november 2023

10/10 – Utmerket

INES

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Todo muy bueno!
Excelentes instalaciones, muy limpias y extraordinaria atención, además muy bien ubicado si quieres viajar a Nusa Penida, no necesitas tomar taxi, de todas maneras volveremos en nuestra próxima visita!
Bodde her 1 natt i november 2023

10/10 – Utmerket

matthew og Duncraig

Bodde her 1 natt i november 2023

8/10 – Bra

Hans

Bodde her 1 natt i oktober 2023

6/10 – Grei

Tim

Reiste med en gruppe
Likte: Renhold og personale og service
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Rosanna

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Struttura molto bella,personale gentilissimo, tutto molto pulito e organizzato! La stanza aveva poca luce e la colazione dolce non aveva molta scelta, ma per il resto ci siamo trovati benissimo! Davvero un oasi di tranquillita
Bodde her 5 netter i september 2023

6/10 – Grei

Louise

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
This property is nice but very tired and in need of some serious renovations. Rooms are shabby, verging on disrepair. Mosquito net has lots of holes, possibly just for decoration? Bathroom towels are very very old and shabby, grey and worn out. Pool areas a nice but could benefit from a few more loungers and umbrellas. Pool towels are lovely and fluffy. Restaurant is ok, menu limited and should maybe focus on local cuisine. Staff are very nice, smiley and polite. Spa massages are good, reasonably priced. Some confusion with overcharging at checkout which took time to resolve as well they couldn’t locate all towels. We had maintenance guy repairing aircon unit that took an armful of towels after mopping up leaked water but the receptionist was not convinced.
Bodde her 7 netter i september 2023

10/10 – Utmerket

PATRICK

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
hôtel dans un super jardin verdoyant ( chant d'oiseau en plus ) chambre spacieuse , idéal pour un séjour à Bali , je recommande
Bodde her 4 netter i september 2023

8/10 – Bra

Shatil Mahmud

Likte: Renhold og personale og service
Bodde her 4 netter i august 2023
Svar fra Sri Phala den 5. sep. 2023
Dear Mr. Shatil,Hearty greetings from Sri Phala Resort, thank you for choosing us and taking your precious time to write us your valued feedback when you vacationed in Sanur. We are glad to hear that you enjoyed your stay, which is reflected in the almost perfect score that you gave us. It has become a part of our achievement in improving our quality service, and it really helps us build trust with our customers. We hope this review will bring it back to us on other occasions.Regard,

10/10 – Utmerket

Sarah K

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful Garden of a Hotel
Sri Phala was a breath of fresh air in bustling, crowded Sanur. Literally, like a private garden of peace to retreat to when all the activity outside wore me out. The pools are nice, the restaurant is good and peaceful, the rooms are beautiful, and the pathways throught the hotel complex are burtsling with plants, trees, and flowers. The staff was also helpful, professional and accomodating.
Bodde her 2 netter i august 2023
Svar fra Sri Phala den 6. sep. 2023
Dear Ms. Sarah, Hearty greeting from Sri Phala Resort, Thank you for taking the time to provide us with a review regarding your experience staying with us in Sanur. It is an honour for us to hear that you enjoyed your stay and liked the atmosphere at our resort, and this will be a benchmark for us in improving the cleanliness and quality of service we provide in the future. We really hope to see you again in Sri Phala at another suitable time.

10/10 – Utmerket

Hava og Alba

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Tutto stupendo! Sembra di entrare in un’altra realtà.. sicuramente ci torneremo!
Bodde her 2 netter i august 2023
Svar fra Sri Phala den 6. sep. 2023
Dear Mr/s, Hava, Hearty greeting from Sri Phala Resort, Thank you for being willing to share your experience during your stay with us at Sri Phala. We are also happy to hear your review, which states that you like the surrounding atmosphere and that this is like a breath of fresh air, which gives us new enthusiasm to always improve the quality of our service in the future. Our doors will always be wide open to welcome you and your family to visit Sri Phala another day.

8/10 – Bra

Peter

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly service, great buffet breakfast, great pools, large rooms and convenient for the port if catching a boat.
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Rodney James

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Had a very relaxing time with my family.
Bodde her 5 netter i juni 2023
Svar fra Sri Phala den 7. juli 2023
Dear Mr. Rodney, Hearty Greetings from Sri Phala, the most valuable thing for us is to hear that you feel comfortable when away from your home during your spent holiday with us, a lot story for us and really unforgetable moment. truely want to serve you with your family at Sri Phala on the other occassion.Regard,

10/10 – Utmerket

Anthony

Bodde her 1 natt i juni 2023
Svar fra Sri Phala den 10. juli 2023
Dear Mr. Anthony, Hearty greeting from Sri Phala Resort, thank you for taking your precious time to giving us feedback during stay with us, how luck us to heard it bring us more positive energy and it will becomes our based to imrpove our qulity of service with maintenance our product to be better future, hopefuly would be met you again by the time in the other occassionRegard,

10/10 – Utmerket

Sandra

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ein sehr schönes Hotel, das Bad ist etwas in die Jahre gekommen. Die Zimmer sind super schön groß und es hat 2 Pools. Die Mitarbeiter waren freundlich und hilfsbereit.
Bodde her 4 netter i april 2023
Svar fra Sri Phala den 29. mai 2023
eachte mevrouw Sandra,Hartelijke groet van Sri Phala Resort villa & Spa, bedankt voor het nemen van uw kostbare tijd om ons de feedback te geven, onze gewaardeerde opmerking zal onze eerste prioriteit worden wanneer we de kamer opruimen en onze service verbeteren. We zijn erg dankbaar dat we Sri Phala hebben gekozen als je tweede thuis tijdens je verblijf in Sanur. We hebben altijd een droom om u in de volgende gelegenheid weer van dienst te zijn bij Sri Phala.Groet,Beheer

10/10 – Utmerket

Pieter

Bodde her 3 netter i februar 2023

8/10 – Bra

Maya

Bodde her 1 natt i september 2022

10/10 – Utmerket

Hannahgrace og Kodiak

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff is really nice and helpful. They became our friends. The place is really relaxing, quiet and peaceful. It's also within walking distance to the harbor and restaurants.
Bodde her 1 natt i august 2022
Svar fra Gusti Arsana den 7. okt. 2022
Dear Hannah Grace,Warmest greeting from Sri Phala Resort and Villa, Sanur, BaliThank you very much for taking some of your valuable time to give us such a great and beautiful review. very happy to know that we have been able to deliver service that met your expectation. You have become our family and friend, and Sri phala is now your home, please feel free to have a visit if you come back again to Bali.Sincerely yourGusti ArsanaResort Manager

6/10 – Grei

Ian

Reiste med familie
Likte: Renhold og fasiliteter
Likte ikke: Personale og service
We got in late at night because we had an early boat out of Sanur the next morning. Therefore there is not much to review. The airport pick-up was smooth however no one was able to check us in for over an hour because the staff was not trained on check-in. I stayed in a 2-level loft room that was comfortable but the Aircon was not strong enough to chill the room.
Bodde her 1 natt i august 2022
Svar fra Gusti Arsana den 7. okt. 2022
Dear Ian, Thank you so much for taking the time to leave a constructive review for us. All concerns that you have expressed are our concern for improvement so that the same thing does not happen again. We have conducted training to our staff on several operational-related SOPs and have ensured that all staff understand and know what to do. Once again thank you very much and hope we have the opportunity to welcome you again with better service in the future.

10/10 – Utmerket

Lynette

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel very helpful and friendly staff. Dining area near pool so good ambience. Would recommend hotel.
Bodde her 5 netter i juli 2022
Svar fra Gusti Arsana den 31. juli 2022
Dear Lynette, Warmest greeeting from Sri Phala Resort and VIlla, Sanur, Bali. Thank you very much for a great review given to us, it was a pleasure to know that we able to delivered product and service that met your expectation. Sri Phala is our home, and now it is your home. Looking forward to welcoming you again someday in the future. Regards,

10/10 – Utmerket

Mikael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2020

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
아주 좋습니다
가격, 직원 대응, 위치, 환경, 부대시설, 조식 다 좋았습니다. 단 한가지 2층 객실 수압이 너무 낮아 샤워가 힘들정도 였습니다. 이점만 잘 체크하신다면 참 좋습니다.
Bodde her 1 natt i mars 2020

6/10 – Grei

Nadine

Likte: Personale og service
Likte ikke: Romkomfort
Vieilli mal
Bel hotel dans un cadre enchanteur avec deux belles piscines. Personnel attentionné et bon restaurant. Par contre l’hôtel vieilli mal. Matelas et literie usés et tâchés. Oreillers avec des tâches et des trous que nous avons fait remplacer. Pas d’eau chaude dans la douche même en laissant couler l’eau longtemps d’avance tel que suggéré par l’employé de la réception qui nous assurait qu’il y avait de l’eau chaude. Pas de rideau de douche dans la baignoire.
Bodde her 1 natt i mars 2020

10/10 – Utmerket

Rachelle

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sri Phala - amazing staff.
Such wonderful customer service - everyone was so pleasant and friendly. We received an upgrade to a villa when we informed the front desk staff (and Gusti, the resort manager) that there were issues with the air-con’s in our two booked rooms. The villa was great: nice and spacious, overlooking the pool. It’s an easy, short walk out the back gate and down the road a little way to reach the lovely Sanur Beach (heaps of eateries and stalls along the walkway connecting right to Sanur CBD). We loved our stay - thank you so very much for having us!
Bodde her 2 netter i mars 2020

10/10 – Utmerket

Flemming

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Skønt ophold
Skønt ophold, med søde og imødekommende personaler. Roligt sted med god beliggenhed.
Bodde her 3 netter i februar 2020

8/10 – Bra

Verifisert reisende

Bodde her 13 netter i februar 2020
Svar fra Gusti Arsana den 6. juni 2022
Dear our valuable guest, Greeting from Sri Phala Resort and Villa, Sanur Thank yo very much for the score given to us, it mean a lot for all of us in order to improve all aspects of our products and services. once again thank you and looking forward to see you again near in the future.

10/10 – Utmerket

Denis og montreal

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bon pied a terre a sanur non loin de la plage dejeuner copieux 2 piscines tres grande chambre personel très gentil et attentionné nous y sommes rester 3 jour l hotel est en rafraîchissant presentement donc se sera encore mieux rien a dire de.negatif sur notre sejour
Bodde her 3 netter i februar 2020
Svar fra Gusti Arsana den 6. juni 2022
Dear Denis, Warmest greeting from Sri Phala Resort and VIlla, Sanur Bali. Thank you very much for the great review given to us, is was an honor to be able to delivered service as your expectation. its been two years since the last time you visited us, and since to situation slowly back to normal, we do hope to see you again soon. Once again thank you and take care. Regards, Your Sri Phala Family

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2020
Svar fra Gusti Arsana den 7. juni 2022
Dear Our Valuable Guest, Warm greeting from Sri Phala Resort and Villa, Sanur, Bali Thank you very much for the score given. we trust that you have had a good experiences during you time staying with us. however some point that we need to improved to get the maximum score available. your feedback is really important for us. once again on the behalf of Sri Phala Family, thank you and look fprward welcoming you again in the future. best regards,

10/10 – Utmerket

Virginie og Cannes

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really nice swiming pool, big clean room, staff perfect, the lobby lady is really sweet..thanks
Bodde her 1 natt i februar 2020
Svar fra Gusti Arsana den 6. juni 2022
Dear Virginie, Warmest greeting from Sri Phala Resort and Villa, Sanur, Bali. Thank you very much for taking sometime to give us a great review. we all very happy to read your review since our service met your expectation. Its been two years because of pandemic and we all hoping to see you again soon. Best regards,