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Anmeldelser av Courtyard by Marriott Dayton-University of Dayton

3 out of 5
Courtyard by Marriott Dayton-University of Dayton
2006 Edwin C. Moses Blvd, Dayton, OH

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 329 av totalt 638 anmeldelser." "
Rangering på 8 − Bra. 185 av totalt 638 anmeldelser." "
Rangering på 6 − Grei. 68 av totalt 638 anmeldelser." "
Rangering på 4 − Dårlig. 37 av totalt 638 anmeldelser." "
Rangering på 2 − Forferdelig. 19 av totalt 638 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

7,8/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Heather

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Near hospital. Quiet. Clean. Staff was great! Definitely would stay here again.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Ramon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I did not like that my room was not serviced in the mornings for a couple of days; I missed the sign that said so. Once I asked, they took care of it right away. The hotel staff is fantastic.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Espoir

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Edward og Palms

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Jacquie

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was perfect! Truly felt taken care of and truly appreciated! All staff were sooooo wonderful and caring! And went above and beyond! Best experience!
Bodde her 2 netter i april 2024
Svar fra Bob Bruggeman den 7. mai 2024
We're absolutely thrilled to hear that you had a perfect experience during your stay with us! Providing exceptional service and ensuring our guests feel cared for is our top priority, and we're delighted that our staff went above and beyond to make your stay memorable. Your kind words mean the world to us, and we'll be sure to pass along your compliments to our team.Thank you for choosing to stay with us, and we can't wait to welcome you back for another wonderful experience in the future! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Bob Bruggeman

10/10 – Utmerket

rachelle og Saint Louis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Check-in with staff was excellent. Rooms were nice. Pillows need a significant upgrade.
Bodde her 1 natt i mai 2024
Svar fra Bob Bruggeman den 7. mai 2024
rachelle,We're delighted to hear that you had an excellent check-in experience with our staff and that you found the rooms to be nice. Your feedback regarding the pillows is valuable to us, and we apologize for any inconvenience they may have caused. We'll certainly take your comments into consideration as we strive to enhance the comfort of our accommodations for all guests. If there's anything else we can do to improve your experience, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back for an even better stay in the future!

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and updated hotel. Friendly staff, plenty of amenities
Bodde her 2 netter i april 2024
Svar fra Bob Bruggeman den 7. mai 2024
We're thrilled to hear that you enjoyed your stay with us! Providing a clean and updated environment, along with friendly service and ample amenities, is our priority, and we're delighted that we were able to meet your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable experience in the future. If there's anything else we can do to enhance your next stay, please don't hesitate to let us know.Warm regards,Bob Bruggeman

4/10 – Dårlig

Greg

Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
For the price that was paid, it was not worth it. AC/Heater had loud rattle. Refrigerator made a lot of noise. A number of TV stations would not come in and confusing to navigate. Shower was cold even though water at tub level was hot. Service at Bistro was slow.
Bodde her 1 natt i april 2024
Svar fra Bob Bruggeman den 7. mai 2024
Greg,We apologize for the inconveniences you experienced during your stay. Your feedback is invaluable to us as we strive to improve our services and amenities. We're sorry to hear about the issues with the AC/heater, refrigerator, TV stations, and shower temperature, as well as the slow service at the Bistro. Please know that we take your concerns seriously, and we will address them promptly with our team to ensure that these issues are resolved and do not recur in the future.We understand the importance of providing a comfortable and enjoyable experience for our guests, and we regret that we fell short of meeting your expectations on this occasion. If there's anything else we can do to make amends or if you have any further feedback to share, please don't hesitate to reach out to us directly. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved stay in the future.Warm regards,Bob Bruggeman

6/10 – Grei

mark

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
This is not specific to this Marriott Courtyard, but to all Marriott Courtyards. 10 years ago I spent 50 nights a year in hotels, mostly Marriott Courtyards. The difference between then and now is huge. The restaurant food back then was very god and not too expensive. My breakfast in Dayton was inedible - I couldn't eat it - and very expensive. They used to service the rooms daily and provide amenities like decent soap and lotion. Not any more. And for all of this lack of everything, the cost is high.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Heather

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was incredible nice! The room is clean and spacious with a full view of Dayton university arena!
Bodde her 1 natt i april 2024

10/10 – Utmerket

Lawrence

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Quick check in/out
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Janice

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean, nice food /beverage selection. Room had everything we needed. Shampoo bottles could have better labels...hard to read. Very pleasant staff. Convenient to freeways.
Bodde her 2 netter i april 2024

10/10 – Utmerket

EMILIO

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024

6/10 – Grei

Liam

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Multiple cars had windows smashed in the parking lot during my 1 night stay. Never returning to this location.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

lita

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Bernie

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mars 2024

6/10 – Grei

DAVID

Likte: Renhold og personale og service
Very friendly front desk. Very comfy bed. Quiet. Convenient location. Bathroom fan didn't work. Sink drain nearly plugged. Room is a bit cramped for a fold out bed and king.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Brian

Bodde her 1 natt i mars 2024

8/10 – Bra

Louis

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Nice hotel.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Maryanne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff friendly and accommodating!!
Bodde her 2 netter i februar 2024

8/10 – Bra

Gary og Glen Cove

Reiste med familie
Likte: Renhold og personale og service
Nice staff near basketball arena. Comfortable beds.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Seteria

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

6/10 – Grei

Tyler

Reiste med en gruppe
Likte: Renhold
Pool closed
Pool area was closed for my stay. I was told it was due to a health department issue. Paid extra for this hotel specifically for the pool/hot tub. Very bummed.
Bodde her 1 natt i februar 2024
Svar fra Bob Bruggeman den 8. feb. 2024
Tyler,Thank you for bringing your concerns to our attention regarding the closure of our pool area during your stay. We understand how disappointing it can be to miss out on amenities you were looking forward to, especially when you specifically chose our hotel for the pool and hot tub.Please accept our sincere apologies for any inconvenience this may have caused you. The closure was due to repair to the pool, and while this was beyond our control, we understand the impact it had on your stay.We value your patronage and want to make things right. If there's anything we can do to make your stay more enjoyable or to compensate for the inconvenience, please let us know. Your satisfaction is important to us, and we're here to assist you in any way we can.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.All the Best,Bob BruggemanGeneral Manager

8/10 – Bra

James

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Proximity to UD arena was great!
Bodde her 1 natt i februar 2024
Svar fra Bob Bruggeman den 6. feb. 2024
Thank you for taking the time to share your feedback about your recent stay at Courtyard by Marriott at University of Dayton. We're thrilled to hear that you found our proximity to the UD Arena to be great!Our team takes great pride in our convenient location, and we're delighted that it added value to your stay. Whether you're here for a game, an event, or simply exploring the area, we understand the importance of being close to the action.We hope that our convenient location made your visit to the UD Arena even more enjoyable and hassle-free. If there's anything else we can do to enhance your experience during future stays, please don't hesitate to let us know.Thank you again for choosing to stay with us, and we look forward to welcoming you back to Courtyard by Marriott at University of Dayton in the near future.All the Best,Bob BruggemanGeneral Manager

10/10 – Utmerket

Brewtricia

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was not totally clean. Toenails clipping on couch and bed.
Bodde her 1 natt i januar 2024
Svar fra Bob Bruggeman den 6. feb. 2024
We want to express our deepest apologies for the unacceptable oversight regarding the cleanliness of your room during your recent stay at Courtyard by Marriott at University of Dayton. Your feedback regarding the presence of toenail clippings on the couch and bed is deeply concerning, and we are genuinely sorry for the discomfort and disappointment this caused you.Maintaining a clean and comfortable environment for our guests is of utmost importance to us, and we regret that we failed to meet our own standards in this regard. Rest assured, we are taking immediate action to address this issue with our housekeeping team to ensure that such oversights do not occur in the future.We understand the seriousness of this matter and the impact it had on your stay. Your feedback is invaluable to us, and we appreciate you bringing this to our attention so that we can take corrective measures and prevent similar incidents from happening again.We would like to extend our apologies once again and offer our assistance in any way possible to make this right for you. If there is anything further you would like to discuss or if you have any additional concerns, please do not hesitate to contact us directly at [your contact information].Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you back in the future for a more enjoyable and comfortable stay that truly reflects the high standards of Courtyard by Marriott.All the Best,Bob BruggemanGeneral Manager

10/10 – Utmerket

Matthew

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Proximity to the interstate was great and the hotel was clean and modern. My biggest gripe was that I paid additional money on Expedia for breakfast but the hotel didn’t offer any breakfast except Starbucks. The Starbucks didn’t have caramel, white chocolate for mochas and they were out of most food goods. If the hotel doesn’t buffer breakfast then Expedia shouldn’t include the option to pay for it.
Bodde her 1 natt i januar 2024
Svar fra Bob Bruggeman den 6. feb. 2024
Proximity to the interstate was great and the hotel was clean and modern. My biggest gripe was that I paid additional money on Expedia for breakfast but the hotel didn’t offer any breakfast except Starbucks. The Starbucks didn’t have caramel, white chocolate for mochas and they were out of most food goods. If the hotel doesn’t buffer breakfast then Expedia shouldn’t include the option to pay for it.All the Best,Bob BruggemanGeneral Manager

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Worst Courtyard ever
If I could give zero stars I would. I started my stay by being hassled by the front desk claiming not to have my reservation. Once checked in I was charged a total of $1,100 for a 2 night stay (2 rooms) Shortly after checking room service was in my room while I was gone. My bags had been opened. There was dog mess all over the sidewalk at the end of hotel. I stepped in it so I had to throw my shoes away. I paid extra when booking that included breakfast. Well that was for nothing because they again charged again. No ice machine worked, if you wanted ice you had to get it from the bar. Overall this hotel is NOT up to Marriott standards.
Bodde her 2 netter i januar 2024
Svar fra Bob Bruggeman den 6. feb. 2024
We want to extend our sincerest apologies for the subpar experience you encountered during your recent stay at Courtyard by Marriott at University of Dayton. Your feedback is deeply concerning, and we take your comments seriously as they allow us to address areas of improvement to ensure a better experience for our guests.First and foremost, we apologize for any inconvenience caused by the confusion at the front desk regarding your reservation. This should have been handled with more efficiency and professionalism, and we regret any frustration it may have caused.Furthermore, we are truly sorry to hear about the unsettling incident with room service and the unfortunate discovery upon your return. Such lapses in our service standards are completely unacceptable, and we are investigating this matter internally to prevent such occurrences in the future.The condition of the sidewalk and the inconvenience caused by the lack of ice machines are also unacceptable, and we are taking immediate action to address these issues and ensure that our facilities are well-maintained and fully operational at all times.Regarding the additional charges for breakfast, we understand your frustration and apologize for the oversight. This should have been communicated clearly, and we will work to ensure that such discrepancies are avoided in the future.Please know that the experiences you described are not reflective of the high standards we strive to maintain at Courtyard by Marriott. We deeply regret that we fell short of meeting your expectations and tarnished your perception of our brand.We would welcome the opportunity to make this right for you. If you would be willing to provide us with additional details about your stay, we would like to investigate further and discuss potential resolutions with you directly. Please feel free to reach out to [your contact information] at your earliest convenience.Once again, we apologize for the inconvenience and disappointment you experienced. We value your feedback and hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future.All the Best,Bob BruggemanGeneral Manager

8/10 – Bra

DAVID

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Dan

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Right by areana
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Kathleen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Linda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

8/10 – Bra

Richard og Charlevoix

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel, but the breakfast was costly and a disaster.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Tara

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Jay

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra Amber den 4. jan. 2024
We're glad you enjoyed your stay with us and thank you for taking the time to leave us a review. We appreciated your business and look forward to seeing you again if your travels bring you back our way.

10/10 – Utmerket

Rochelle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Amber den 3. jan. 2024
Hi Rochelle,Thank you for taking the time to rate your stay with us. We appreciate your feedback! We hope to see you again soon.

10/10 – Utmerket

James

Bodde her 1 natt i desember 2023
Svar fra Amber den 29. des. 2023
Thank you for taking the time to fill out this survey. We appreciate your business and your feedback and look forward to seeing you again if your travels bring you back to the area.

10/10 – Utmerket

Brian

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great evening
Very relaxing experience. Checked in, ordered dinner, wonderful evening.
Bodde her 1 natt i desember 2023
Svar fra Amber den 27. des. 2023
Brian, thank you for taking the time to fill out this survey. We're glad you enjoyed your stay with us, and we hope to see you again in the future should your travels bring you back to Dayton.

10/10 – Utmerket

Timothy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Amber den 22. des. 2023
Thank you for taking the time to fill out this survey. We appreciate your business and your feedback.

10/10 – Utmerket

Maranda

Bodde her 2 netter i desember 2023

4/10 – Dårlig

Dawnshelle

Likte: Renhold og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
I needed to relax, I booked for hot tub n pool. Once there was told they were closed… Very disappointing seeing that I only went there for time away from family to relax after having a stressful week…
Bodde her 1 natt i desember 2023
Svar fra Amber den 22. des. 2023
Thank you for taking the time to fill out this survey. The pool and hot tub are not listed as amenities on these sites since they are down for repair. Please see amenities when booking. We're sorry for the inconvenience it caused during your trip.

10/10 – Utmerket

Rene

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Amber den 19. des. 2023
We know your time is valuable, so I want to thank you for taking the time to fill out our survey. We're glad you enjoyed your stay, and we look forward to seeing you again if your travels bring you back to Dayton.

10/10 – Utmerket

Shawn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great service and support from the front desk
Bodde her 1 natt i desember 2023
Svar fra Amber den 18. des. 2023
Your time is valuable, so we appreciate you taking the time to respond to our survey. We're so glad you enjoyed your stay with us, and we hope to see you again in the future.

10/10 – Utmerket

Julian

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean quiet fast service
Bodde her 1 natt i desember 2023
Svar fra Amber den 18. des. 2023
Thank you for taking the time to respond to our survey. We're so glad you enjoyed your stay with us at the Courtyard University of Dayton, and we look forward to seeing you again should your travels bring you back to Dayton.

6/10 – Grei

Isabella

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Billy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Amber den 13. des. 2023
Thank you for taking the time to fill out this survey. We appreciate your business and we're so glad you had an excellent stay. We look forward to seeing you again should your travels bring you back our way.

10/10 – Utmerket

Tina

Bodde her 2 netter i desember 2023
Svar fra Amber den 12. des. 2023
Your time is valuable, so I just wanted to take a moment to thank you for taking the time to fill out this survey. We greatly appreciate your business and your feedback. We hope to see you again if you travels bring you back to Dayton.

6/10 – Grei

Tina

Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good spot
Staff was friendly, room was clean
Bodde her 1 natt i desember 2023
Svar fra Amber den 11. des. 2023
Thank you so much for taking the time to fill out this survey. We appreciate your feedback and look forward to seeing you again should your travels bring you back to Dayton.

10/10 – Utmerket

Jonathan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The woman that checked me in was incredible and the place was clean and quiet. I got great coffee in the morning on the main floor. …. I had to come to Dayton last minute for a funeral, and the only detail that was not a mission was my decision to stay at courtyard.
Bodde her 1 natt i november 2023
Svar fra Amber den 11. des. 2023
I know your time is valuable, so I want to thank you for taking the time to fill out this survey. We're so glad you enjoyed your stay with us, and we look forward to seeing you again if your travels should bring you back to Dayton.