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Anmeldelser av The Adolphus, Autograph Collection

5 out of 5
The Adolphus, Autograph Collection
1321 Commerce Street, Dallas, TX

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 699 av totalt 1005 anmeldelser." "
Rangering på 8 − Bra. 172 av totalt 1005 anmeldelser." "
Rangering på 6 − Grei. 63 av totalt 1005 anmeldelser." "
Rangering på 4 − Dårlig. 29 av totalt 1005 anmeldelser." "
Rangering på 2 − Forferdelig. 42 av totalt 1005 anmeldelser." "

9,6/10

Renhold

9,4/10

Personale og service

8,8/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Kimberly og Denton

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Cristina G den 14. mai 2024
Dear Kimberly,We appreciate you taking the time to provide us with your feedback! We hope you come back and visit us soon!

10/10 – Utmerket

Alan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The stuff was absolutely amazing. Can’t wait to go back.
Bodde her 1 natt i mai 2024
Svar fra Cristina G den 13. mai 2024
Dear Alan,We appreciate you taking the time to provide us with your feedback! We hope you come back and visit us soon!

10/10 – Utmerket

Dijana

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is absolutely stunning. It is historic and one of a kind. The staff is some of the nicest I’ve ever met. The amenities are plentiful. You never have to leave the hotel. Everything is here. But the area around it is filled with homeless people and gives you very much unsafe feeling. You have to Uber to most places because of that. The hotel does offer a car service for anything within 3 miles so that’s wonderful to use. But keep that in mind when booking.
Bodde her 1 natt i mai 2024
Svar fra Cristina G den 13. mai 2024
Dear Dijana, We appreciate you taking the time to provide us with your wonderful feedback. We are thrilled to hear you enjoyed your stay. We hope you come back and visit us soon!

10/10 – Utmerket

Mark

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The most amazing service
Bodde her 1 natt i mai 2024
Svar fra Cristina G den 13. mai 2024
Dear Mark,We appreciate you taking the time to provide us with your feedback! We hope you come back and visit us soon!

8/10 – Bra

David

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Cristina G den 1. mai 2024
Dear David, Thank you for taking the time to provide us with your feedback. Please come back and visit us soon!

10/10 – Utmerket

Mary-Jo

Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel with terrific service and staff. Excellent stay!
Bodde her 2 netter i april 2024
Svar fra Cristina G den 29. apr. 2024
Dear Mary-Jo,Thank you for taking the time to provide us with your wonderful feedback. Please come back and visit us soon!

10/10 – Utmerket

Chadley

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was nice and clean and everyone was very friendly
Bodde her 1 natt i april 2024
Svar fra Cristina G den 7. mai 2024
Dear Chadley,We appreciate you taking the time to provide us with your wonderful feedback. We hope you come back and see us soon!

10/10 – Utmerket

gurunath og antioch

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Xxx
Bodde her 3 netter i april 2024
Svar fra Cristina G den 15. apr. 2024
Dear Gurunath,Thank you for your wonderful feedback!

10/10 – Utmerket

Nneka

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing stay but very nosey outside. The street is busy and fun during the day but hard to sleep at night. The hotel itself is big and beautiful and full of life!! Would stay again but on another side
Bodde her 2 netter i mars 2024
Svar fra Cristina G den 15. apr. 2024
Dear Nneka, Thank you for taking the time to provide us with your wonderful feedback! We are delighted to hear you enjoyed your stay! Please come back and visit us soon!

8/10 – Bra

Dina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Adolphus is a gorgeous, historic hotel. It's unfortunate that when Marriott acquired it, it did not renovate the rooms to the level the hotel deserved. Unlike the gorgeous areas in the lobby, tea area, restaurants, and bars, the rooms themselves were decorated with a hodgepodge of furnishings that looked like they were randomly acquired from a hotel furnishings discount emporium. The carpet and the headboard were particularly upsetting. Small details like a hissing toilet and a 1" projection of the bathroom faucet over the basin were particularly annoying- but I chose the Adophus knowing I didn't love the room decor. On the pleasant side, the bed was very comfortable and so they get points for that. The QR code for the dining menu is fine, but unfortunately there are abbreviations and zero description for what you are ordering and so the steel-cut oatmeal I ordered felt like it had milk in it and it took me some time (not being able to get a hold of room service) to determine that there was indeed oat milk in it, which was found by finally speaking to a manager, Donna, who was delightful. Descriptions must be added to the in-room dining menu! The steak and frites I had in the ground floor area were delicious. Dontrell, my server was also wonderful. Despite the decor in the room and the in-room dining snafu, I would stay at this hotel again for the absolute gorgeousness of the remainder of the hotel, it's walkability to the JFK site and other sites.
Bodde her 2 netter i april 2024
Svar fra Cristina G den 10. apr. 2024
Dear Dina,Thank you for taking the time to provide us with your feedback! We will be sharing your feedback with the appropriate outlets. Thank you again! Please come back and visit us soon!

2/10 – Forferdelig

TIMOTHY

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The noisy was ridiculous!!! The windows were filthy and no sound protection at all. The pillows had absolutely no body to them. Overall the worst hotel experience I've ever had in my life. Not to mention $3,000 for 3 nights I have zero interest in ever visiting Dallas because of this experience!!!
Bodde her 3 netter i april 2024
Svar fra Cristina G den 10. apr. 2024
Dear Timothy,We are extremely sorry to hear this was your experience and that we fell short of expectations during your stay. Please do not hesitate to reach out to us directly, we would love to have the opportunity to rectify this situation and regain your trust in our hotel.

10/10 – Utmerket

Douglas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful property!
Bodde her 1 natt i mars 2024
Svar fra Cristina G den 5. apr. 2024
Dear Douglas, Thank you for taking the time to provide us with your wonderful feedback. We are delighted to hear you enjoyed your visit. Please come back and see us soon!

10/10 – Utmerket

Melanie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Adolduf was a beautiful luxurious hotel that smelled intoxicating! The room was spacious with everything we needed. Would definitely consider staying again.
Bodde her 2 netter i mars 2024
Svar fra Cristina G den 3. apr. 2024
Dear Melanie, This is amazing, thank you for taking the time to provide us with this wonderful feedback! Please come back and visit us soon!

10/10 – Utmerket

Birte

Bodde her 3 netter i mars 2024
Svar fra Cristina G den 22. apr. 2024
Dear Birte, Thank you for taking the time to provide us with your feedback. Please come back and visit us soon!

10/10 – Utmerket

Patrick og Worcester

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Cristina G den 2. apr. 2024
Dear Patrick,Thank you for this wonderful feedback. Please come back and visit us soon!

8/10 – Bra

Thomas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Cristina G den 1. apr. 2024
Dear Thomas,We really appreciate you taking the time to provide us with your feedback, we hope you come back and visit us soon!!

8/10 – Bra

Donald

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Cristina G den 1. apr. 2024
Dear Donald,We really appreciate you taking the time to provide us with your feedback, we hope you come back and visit us soon!!

10/10 – Utmerket

Marina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
They really cater to their guests. Awesome staff!
Bodde her 1 natt i januar 2024
Svar fra Cristina G den 1. apr. 2024
Dear Marina,Thank you for your wonderful feedback, we hope to see you back soon!

8/10 – Bra

Jasmine

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Overall, good stay. Comfortable bed and room. Lukewarm water in the shower for the full stay which was unfortunate. Called downstairs a couple times to let them know the shower situation, but it was never fully hot. Also, very noisy on street during evenings and we could clearly hear loud car noise from the 10th floor.
Bodde her 3 netter i mars 2024
Svar fra Cristina G den 26. mars 2024
Dear Jasmine, We are sorry to hear about the inconvenience you experienced during your stay. We hope you come back and visit us soon!

10/10 – Utmerket

Tomi

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent stay. Valet parking was a nightmare though. There’s needs to be a better system that avoids the backup of cars into the street
Bodde her 2 netter i mars 2024
Svar fra Cristina G den 26. mars 2024
Dear Tomi,Thank you for taking the time to provide us with your feedback. We are delighted you enjoyed your stay, and we hope you come back and see us soon!

10/10 – Utmerket

Victoria

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was our first time staying at this hotel, and it certainly won't be the last. The valet parking garage entrance is chaotic, just being honest, but once you actually enter the hotel, the vibes are on point. It smells fabulous. The front desk is super friendly. The rooms are clean with great showers. Their French restaurant was delicious, and yummy drinks (including mocktails for expecting mama's like me) and most importantly, a good night's sleep.
Bodde her 1 natt i mars 2024
Svar fra Cristina G den 25. mars 2024
Dear Victoria,Thank you for taking the time to provide your wonderful feedback, we are delighted to hear you enjoyed your stay. We can't wait to see you back soon!

6/10 – Grei

Rick

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
It was a very expensive property and after arriving we found out that the plumbing and water would be off from 11pm-5am. And then I had an ice cold shower. Honestly the price was around $400/night and should have been around $125.
Bodde her 1 natt i mars 2024
Svar fra Cristina G den 25. mars 2024
Dear Rick,We are extremely sorry to hear this was your experience and that we fell short of expectations during your stay. Please do not hesitate to reach out to us directly to us, we would love to have the opportunity to rectify this situation and regain your trust in our hotel.

10/10 – Utmerket

Maria

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property exceeded all expectations! From the instant you step through the door until the moment you depart, the staff ensures you feel truly welcomed and well-informed. The daily tours of the historic premises are a fantastic touch. The location couldn't be better, with proximity to top dining spots, parks, entertainment venues, and more. I'm already looking forward to my next stay at this wonderful hotel!
Bodde her 3 netter i mars 2024
Svar fra Cristina G den 20. mars 2024
Dear Maria, We appreciate you taking the time to provide us with this amazing feedback. We can't wait to see you again!

2/10 – Forferdelig

Scott

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The view from room 334 looks out over the top of a lower level and the side of the building. There is no light and no view of the city. It was like staying in your grandmother's basement room. There was also no bathtub, only a shower, so it was a lot like being in the military. The staff at the desk were rude and unprofessional.
Svar fra Cristina G den 19. mars 2024
Dear Scott,We really appreciate the time taken to let us know about your stay. We are extremely sorry this was your experience, and we would love to have the opportunity to address our shortages with you. Please feel free to contact us directly at your convenience.

10/10 – Utmerket

Velia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Cristina den 18. mars 2024
Dear Velia,Thank you for your wonderful feedback. Please come back and visit us soon!

8/10 – Bra

Sridhar

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Cristina den 18. mars 2024
Dear Sridhar,Thank you for your wonderful feedback. Please come back and visit us soon!

10/10 – Utmerket

Rhonda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024
Svar fra Cristina den 18. mars 2024
Dear Rhonda,Thank you for your wonderful feedback. Please come back and visit us soon!

10/10 – Utmerket

GREGORY

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love this hotel and its old-time character. Every time we come to Dallas from Tulsa we stay here and will continue until the service slips. Must stay and a great place, just book it.
Bodde her 2 netter i mars 2024
Svar fra Cristina G den 18. mars 2024
Dear Gregory,Thank you for taking the time to share your wonderful experience, we are happy to hear you enjoyed your stay! We hope to see you back soon!

4/10 – Dårlig

Brett

Bodde her 2 netter i mars 2024
Svar fra Cristina G den 3. apr. 2024
Dear Brett,We are extremely sorry to hear this was your experience and that we fell short of expectations during your stay. Please do not hesitate to reach out directly to us, we would love to have the opportunity to rectify this situation and regain your trust in our hotel.

10/10 – Utmerket

Rhonda

Reiste med partner, Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful, historical, fascinating and really cozy.
Bodde her 1 natt i mars 2024
Svar fra Cristina den 12. mars 2024
Dear Rhonda,Thank you for the amazing feedback. We can't wait to see you again!

10/10 – Utmerket

Nadine

Likte: Personale og service og overnattingsstedets bygg og tilstand
Beautiful historic hotel. A wonderful weekend getaway.
Bodde her 2 netter i mars 2024
Svar fra Cristina den 12. mars 2024
Dear Nadine, We appreciate your feedback and are thrilled you enjoyed your stay. Please come back and visit us soon!

10/10 – Utmerket

Cody

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Cleans rooms, easy valet, staff does everything for you, from bringing your luggage from your valet to your room. Great spot, will book again to stay here.
Bodde her 2 netter i mars 2024
Svar fra Cristina G den 5. mars 2024
Dear Cody, thank you for your feedback. We hope to see you soon!

10/10 – Utmerket

Valerie

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service and friendly staff.
Bodde her 2 netter i februar 2024
Svar fra Yesenia Peña den 1. mars 2024
Dear Valerie, Thankyou so much for sharing this feedback with us !

10/10 – Utmerket

Kelley

Reiste med familie
The Adolphus Hotel is a beautiful example of what a hotel stay should be. The gorgeous wood paneling, fireplaces, original tile floors, and furnishings transport you to a different, more luxurious time in our history. The staff were all so pleasant and helpful. Pedro went above and beyond anything we could have imagined- he not only personally escorted us to the Rodeo Bar so we could find it, but he also gave us a history lesson to boot. We will DEFINITELY stay here again.
Bodde her 3 netter i februar 2024
Svar fra Yesenia Peña den 29. feb. 2024
Dear kelley, Thank you so much for the amazing words ! We can't wait for your next visit !

10/10 – Utmerket

Kathleen

Reiste med familie
Trouble getting hot water in bathroom sink. Usual features like ice machine not easy to find. But overall beautiful historic hotel with wonderful food.
Bodde her 1 natt i februar 2024
Svar fra Yesenia Pena den 25. feb. 2024
Dear Kathleen, Thank you for your kind feedback !

10/10 – Utmerket

Ashley

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
All of the staff we came across has been super pleasant and helpful. Greatly appreciated.
Bodde her 1 natt i februar 2024
Svar fra Yesenia Peña den 29. feb. 2024
Dear Ashley ,We really appreciate the kind words . Can't wait to have you back !

10/10 – Utmerket

LARRY

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
everything was great except for no hot water.
Bodde her 1 natt i februar 2024
Svar fra Yesenia Pena den 20. feb. 2024
Dear Larry ,We are truly sorry to hear your stay was affected by our maintenance repairs. We apologize for any issue this may have cause to your stay. Hope you come back so we can have the opportunity to make it better !

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Ok but expected more for that price.
Overall good hotel but not top class service. Not clear instructions at the front desk, didn’t tell us where to go, where our room was and what to expect, we had cleaner/handyman knocking 5 times at the door starting 8.30am the same day we were checking out. Other than that, beautiful hotel and location and clean place.
Bodde her 1 natt i februar 2024
Svar fra Yesenia Pena den 20. feb. 2024
Dear Guest, Thank you so much for sharing your experience with us ! We apologize about any inconveniences caused and wish to have the opportunity to welcome you back .

8/10 – Bra

Jason

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
First time here
The hotel itself is very classy and the staff is phenomenal. The room, although lacking a tub, was nice and updated. There are plenty of amenities in the room as well. My only complaint was for a 5 star hotel the towels were small, thin and cheap like you might find at a Comfort Suites. The soap, shampoo and body wash in the shower was not to dissimilar from the towels. Bring your own supplies! We did try the restaurant for breakfast and the staff once again were phenomenal. The food however was meh…I had a ham omelette and it was overdone and slightly burned. It was served with a salad which was brown lettuce and vinaigrette. My spouse ordered the eggs Benedict which was served with about a 1/4” thick slice of ham and two eggs overdone and hard. The Rodeo bar served exceptional cocktails and the environment is sublime. Many cozy places to sit, fireplace…quite relaxing.
Bodde her 1 natt i februar 2024
Svar fra Yesenia Pena den 20. feb. 2024
Dear Jason, Thank you so much for sharing your experience ! We value your feedback. We hope to have the opportunity to welcome you back !

10/10 – Utmerket

Cameron

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Yesenia Peña den 14. feb. 2024
Dear Cameron, Thank you for sharing your feedback with us ! Can't wait to have you back !

10/10 – Utmerket

Amanda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Incredible stay. Superior service and beautiful hotel. Room service literally took 10 minutes. Can’t wait to come back.
Bodde her 1 natt i februar 2024
Svar fra Yesenia Peña den 12. feb. 2024
Dear Amanda, Thank you so much for the amazing feedback ! Can't wait to have you back !

8/10 – Bra

Joy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Yesenia Peña den 9. feb. 2024
Dear Joy, We really appreciate the amazing feedback provided !

10/10 – Utmerket

Stephanie

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Yesenia Peña den 9. feb. 2024
Dear Stephanie, Thank you so much for such amazing feedback !

10/10 – Utmerket

christopher

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very beautiful older hotel
Bodde her 1 natt i februar 2024
Svar fra Yesenia Peña den 9. feb. 2024
Dear Christopher , Thank you so much for sharing your feedback with us ! Come back soon !

10/10 – Utmerket

Megan

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great customer service and overall facilities. Very impressive!
Bodde her 1 natt i februar 2024
Svar fra Yesenia Peña den 9. feb. 2024
Dear Megan, Thank you so much for the amazing feedback !

6/10 – Grei

Stephanie Michelle

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 1 natt i februar 2024
Svar fra Yesenia Peña den 9. feb. 2024
Dear Stephanie, Than you so much for sharing this amazing feedback with us !

10/10 – Utmerket

Maria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Yesenia Peña den 9. feb. 2024
Dear Maria, Thank you so much for the amazing feedback !

10/10 – Utmerket

Christopher

Bodde her 1 natt i februar 2024
Svar fra Yesenia Peña den 9. feb. 2024
Dear Christopher, We really appreciate the time taken to share your feedback with us !!

10/10 – Utmerket

James og Houston

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything about us stay at the Adolphus is fantastic. The staff, the property, the quality, and especially the service. We enjoyed our weekend at the Adolphus very much, and will return.
Bodde her 2 netter i februar 2024
Svar fra Yesenia Peña den 9. feb. 2024
Dear James, Thank you so much for the amazing feedback provided ! Can't wait for your next visit !

10/10 – Utmerket

Miguel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service! Great location!
Bodde her 1 natt i februar 2024
Svar fra Yesenia Peña den 9. feb. 2024
Dear Miguel, Thank you so much for the amazing feedback !