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Anmeldelser av Rosewood Mansion on Turtle Creek

5 out of 5
Rosewood Mansion on Turtle Creek
2821 Turtle Creek Blvd, Dallas, TX

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 544 av totalt 690 anmeldelser." "
Rangering på 8 − Bra. 79 av totalt 690 anmeldelser." "
Rangering på 6 − Grei. 35 av totalt 690 anmeldelser." "
Rangering på 4 − Dårlig. 19 av totalt 690 anmeldelser." "
Rangering på 2 − Forferdelig. 13 av totalt 690 anmeldelser." "

9,6/10

Renhold

9,6/10

Personale og service

9,2/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Joni

Reiste med partner
Lovely stay!
Bodde her 3 netter i april 2024

6/10 – Grei

Arthur og New Rochelle

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
I hadn't stayed at the Mansion for 20 years, but they still remembered me. Wonderful rooms and property, but it makes little sense to me that we had to find room service in order to order drinks in sitting on the patio because the restaurant closes 3 hours before the bar opens!
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Robin

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Very nice stay
Bodde her 4 netter i mars 2024
Svar fra LSA den 1. mai 2024
Dear Mrs. Dick,Thank you for taking the time to complete our guest survey.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Best regards,Louis St-Amand Guest Services Manager

10/10 – Utmerket

Gudrun

Likte: Renhold og romkomfort
Bodde her 2 netter i februar 2024
Svar fra LSA den 28. feb. 2024
Dear Mr. Schoeck,Thank you for taking the time to share your feedback.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Best regards,Louis St-Amand Guest Services Manager

10/10 – Utmerket

Theresa

Likte: Renhold og romkomfort
Our "go to" place in Dallas
This is our go to hotel for our trips to Dallas. It is always a comfortable stay and the Mansion is centrally located.
Bodde her 1 natt i februar 2024
Svar fra LSA den 28. feb. 2024
Dear Ms. Dickson,Thank you for taking the time to complete our guest survey.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Best regards,Louis St-Amand Guest Services Manager

10/10 – Utmerket

Ronnie

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
You are treated like royalty on each and every stay. Service is absolutely beyond expectations.
Bodde her 2 netter i januar 2024
Svar fra LSA den 28. feb. 2024
Dear Mr. Safford,Thank you for taking the time to complete our guest survey.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Best regards,Louis St-Amand Guest Services Manager

8/10 – Bra

marian a

Reiste med familie
Likte: Fasiliteter
Bodde her 4 netter i desember 2023
Svar fra LSA den 28. feb. 2024
Dear Mr. Miller,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Louis St-Amand Guest Services Manager

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 1 natt i desember 2023
Svar fra LSA den 24. jan. 2024
Dear Ms. Gregory,Thank you for taking the time to share your feedback.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Best regards,Louis St-Amand Guest Services Manager

6/10 – Grei

Randall

Reiste med partner
Likte: Renhold
Property was underwhelming for the price. Some of staff was not very accommodating.
Bodde her 2 netter i desember 2023
Svar fra LSA den 28. feb. 2024
Dear Mr. Loydrake,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Louis St-Amand Guest Services Manager

10/10 – Utmerket

Sarah

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Simply the best! Even though we were there a short time, I would return in a heartbeat. Beautiful, great service, wonderful decorations, fantastic staff, and an overall outstanding experience. We truly only ordered room service, but it was truly delicious (except for the pizza wraps… not very tasty and strange). We will come again!
Bodde her 2 netter i desember 2023
Svar fra LSA den 31. des. 2023
Dear Mrs. Schoellkopf,Thank you for taking the time to complete our guest survey. Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us. Thank you for your feedback regarding our wrap offering. It is feedback like yours that will help us improve, and I have shared it with the appropriate team. I certainly apologize for the inconvenience that this caused during your stay.We hope to welcome you back to the Mansion soon!Best regards, Louis St-Amand Guest Services Manager

10/10 – Utmerket

SeungKyom

Forretningsreisende
Likte: Renhold og romkomfort
Bodde her 5 netter i desember 2023
Svar fra LSA den 19. des. 2023
Dear Mr. Kim, Thank you for taking the time to share your feedback.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us. We hope to welcome you back to the Mansion soon!Best regards, Louis St-Amand Guest Services Manager

10/10 – Utmerket

webb

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We have been fans of the Mansion for many years, we are never disappointed.
Bodde her 2 netter i desember 2023
Svar fra LSA den 19. des. 2023
Dear Mr. Sanderson,Thank you for taking the time to complete our guest survey. Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us. We hope to welcome you back to the Mansion soon!Best regards, Louis St-Amand Guest Services Manager

10/10 – Utmerket

Richard

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra LSA den 31. okt. 2023
Dear Mr. Press,Thank you for taking the time to share your feedback.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Best regards,Louis St-Amand Guest Services Manager

10/10 – Utmerket

Stephanie og Oklahoma City

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This is such a beautiful hotel but the customer service really puts it over the top. We enjoyed the bar and the spa on our quick trip and both were great. The grounds are beautiful… we will be back.
Bodde her 1 natt i oktober 2023
Svar fra LSA den 18. okt. 2023
Dear Ms. Aaron,Thank you for taking the time to complete our guest survey.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Best regards,Louis St-Amand Guest Services Manager

10/10 – Utmerket

Michael

Likte: Renhold og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra LSA den 18. okt. 2023
Dear Mr. Bailey,Thank you for taking the time to complete our guest survey.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Best regards,Louis St-Amand Guest Services Manager

10/10 – Utmerket

Graison

Forretningsreisende
Likte: Renhold og romkomfort
Bodde her 2 netter i september 2023
Svar fra Louis St-Amand den 30. sep. 2023
Dear Mr. Stemper,Thank you for taking the time to share your feedback.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Best regards,Louis St-Amand Guest Services Manager

10/10 – Utmerket

Adrian

Likte: Renhold og romkomfort
Bodde her 2 netter i august 2023
Svar fra Louis St-Amand den 26. aug. 2023
Dear Mr. Robinson,Thank you for taking the time to complete our guest survey.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Best regards,Louis St-Amand Guest Services Manager

10/10 – Utmerket

Amanda

Likte: Renhold og overnattingsstedets bygg og tilstand
Beautiful hotel
Bodde her 1 natt i august 2023
Svar fra Louis St-Amand den 1. sep. 2023
Dear Mrs. White, Thank you for taking the time to share your feedback.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us. We hope to welcome you back to the Mansion soon!Best regards, Louis St-Amand Guest Services Manager

2/10 – Forferdelig

Jodi

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
The pretentious cold staff makes staying at this hotel miserable. Used to travel to Dallas just for this gem of a hotel. It is unbearable now. We do not look or act the part, thank goodness, therefore we do not get the service. Last stay here.
Bodde her 2 netter i juli 2023
Svar fra R. Hurtado den 23. juli 2023
Dear Jodi,Thank you for your feedback. We are truly sorry to learn of your experience with your recent stay. We hope to have an opportunity to regain your confidence and goodwill and demonstrate the level of service the Mansion is known for. Until then, we will remain at your service. Kind regards, Ramiro Hurtado Front Office Manager

10/10 – Utmerket

Fernanda

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023
Svar fra Louis St-Amand den 23. juli 2023
Dear Ms. Alonso,Thank you for taking the time to share your feedback.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Best regards,Louis St-Amand Guest Services Manager

10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Simply a fabulous hotel. One that you don’t want to leave. The staff is wonderful discreet and kind. The food is marvelous. Our room opulent without being ostentatious. So happy to stay here for the third time. I’m looking forward to my next visit 😊
Bodde her 2 netter i juni 2023
Svar fra Louis St-Amand den 6. juli 2023
Dear Mr. John,Thank you for taking the time to complete our guest survey.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Best regards,Louis St-Amand Guest Services Manager

2/10 – Forferdelig

Minjeong

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2023
Svar fra M. Incrocci den 22. juli 2023
Dear MinJeong,Thank you for your feedback. We are truly sorry to learn of your disappointment with your recent stay. We hope to have an opportunity to regain your confidence and goodwill and demonstrate the level of service the Mansion is known for. Until then, we will remain at your service.

10/10 – Utmerket

Joel

Reiste med partner, Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property and staff was amazing!
Bodde her 2 netter i juni 2023
Svar fra Louis St-Amand den 25. juni 2023
Dear Mr. CollazoThank you for taking the time to share your feedback. Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us. We hope to welcome you back to the Mansion soon!Best regards, Louis St-Amand Guest Services Manager

10/10 – Utmerket

Ned

Bodde her 1 natt i juni 2023
Svar fra Louis St-Amand den 28. juni 2023
Dear Mr. Paniagua,Thank you for taking the time to share your feedback.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Best regards,Louis St-Amand Guest Services Manager

10/10 – Utmerket

Oscar

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It was all exceptional!
Bodde her 2 netter i mai 2023
Svar fra Louis St-Amand den 30. mai 2023
Dear Mr. Hernandez, Thank you for taking the time to share your feedback.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us. We hope to welcome you back to the Mansion soon! Best regards, Louis St-Amand Guest Services Manager

10/10 – Utmerket

Gary

Bodde her 1 natt i april 2023
Svar fra Louis St-Amand den 29. mai 2023
Dear Mr. Wright,Thank you for taking the time to complete our guest survey.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Best regards,Louis St-Amand Guest Services Manager

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Renhold
Great staff, tired/dated property
The property is very dated and run down. There is no food/bev service at the pool. Guests have to walk not just through the hotel lobby, but either outside or through the private dining room, to get to the bar. Pool was also very dirty and the planes flying overhead constantly made for a very disruptive experience. Rooms were okay - comfortable enough, but not what you expect when paying a nightly rate as high as they charge. The staff, however, was excellent. Extremely communicative, accommodating, and helpful. They belong at a nicer property!!!
Bodde her 2 netter i mai 2023
Svar fra M. Incrocci den 25. mai 2023
Dear Anonymous,Thank you for your response and feedback. Please know that we are reviewing your comments in detail in order to provide an improved experience. We appreciate your kind note regarding the staff as I know they work hard to deliver upon a memorable stay experience. We hope to welcome you back to the Mansion someday and will remain at your service.

10/10 – Utmerket

Catherine

Likte: Renhold og romkomfort
Bodde her 1 natt i mai 2023
Svar fra M. Incrocci den 25. mai 2023
Thank you for your rating! We are pleased to know we exceeded your expectations and look forward to being of service on your next stay.

10/10 – Utmerket

Gail og Fairfield

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
What a wonderful delightful surprise! I would definitely recommend staying here!
Bodde her 1 natt i april 2023
Svar fra Louis St-Amand den 1. mai 2023
Dear Mrs. Flynn, Thank you for taking the time to complete share your feedback. Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us. We hope to welcome you back to the Mansion soon!Best regards, Louis St-Amand Guest Services Manager

10/10 – Utmerket

Charlotte

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We loved our time there. Everyone was so friendly. The room service was so perfect. Checking in & out went very smoothly. Everyone made us feel right at home. We definitely Will be staying there again.
Bodde her 2 netter i april 2023
Svar fra Louis St-Amand den 24. apr. 2023
Dear Ms. Yates,Thank you for taking the time to share your feedback.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Best regards,Louis St-Amand Guest Services Manager

10/10 – Utmerket

Marc

Forretningsreisende
Likte: Renhold og romkomfort
Bodde her 2 netter i april 2023
Svar fra Louis St-Amand den 24. apr. 2023
Dear Mr. Moisi,Thank you for taking the time to share your feedback.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Best regards,Louis St-Amand Guest Services Manager

10/10 – Utmerket

Barry

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
All the staff were very helpful and friendly. Quality furnishings. Beds were comfortable and quiet. The only minus was a lack of common areas for relaxation/meeting people.
Bodde her 2 netter i april 2023
Svar fra Louis St-Amand den 24. apr. 2023
Dear Mr. Toombs,Thank you for taking the time to share your feedback.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Best regards,Louis St-Amand Guest Services Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold og romkomfort
The Mansion does not rest on its laurels
Immaculate, spacious and grand Just a lovely spot for a getaway Pool is fab as well. Dining is excellent. Staff is warm and wonderful
Bodde her 1 natt i mars 2023
Svar fra Louis St-Amand den 11. apr. 2023
Dear Mrs. Blumenthal, Thank you for taking the time to share your feedback. Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us. We hope to welcome you back to the Mansion soon!Best regards, Louis St-Amand Guest Services Manager

10/10 – Utmerket

Alvaro

Bodde her 1 natt i mars 2023
Svar fra Louis St-Amand den 11. apr. 2023
Dear Mr. Diaz, Thank you for taking the time to share your feedback. Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us. We hope to welcome you back to the Mansion soon!Best regards, Louis St-Amand Guest Services Manager

10/10 – Utmerket

Christopher

Likte: Renhold og romkomfort
The staff was excellent and the rooms were comfortable and quiet and clean
Bodde her 1 natt i mars 2023
Svar fra Louis St-Amand den 13. mars 2023
Dear Mr. Jordan,Thank you for taking the time to complete our guest survey.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Louis St-Amand Guest Services Manager

10/10 – Utmerket

Marisa

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Comfortable yet elegantly chic
Bodde her 2 netter i mars 2023
Svar fra Louis St-Amand den 13. mars 2023
Dear Ms. Kunich,Thank you for taking the time to complete our guest survey.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Louis St-Amand Guest Services Manager

10/10 – Utmerket

Gregg

Bodde her 2 netter i februar 2023
Svar fra Louis St-Amand den 11. apr. 2023
Dear Mr. Young, Thank you for taking the time to share your feedback. Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us. We hope to welcome you back to the Mansion soon!Best regards, Louis St-Amand Guest Services Manager

10/10 – Utmerket

Joanna

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2023
Svar fra Louis St-Amand den 11. apr. 2023
Dear Mrs. Davalos, Thank you for taking the time to share your feedback. Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us. We hope to welcome you back to the Mansion soon!Best regards, Louis St-Amand Guest Services Manager

10/10 – Utmerket

Dang

Forretningsreisende
Likte: Renhold og romkomfort
Come home to Your Mansion in Dallas!
Beautiful intimate hotel with great service from valet parking with complimentary EV charging to warm fireplace with espresso and cookie station nearby, great place for conversation and chillaxing. Large room with luxurious amenities.
Bodde her 1 natt i februar 2023
Svar fra Louis St-Amand den 19. feb. 2023
Dear Mr. Phan,Thank you for taking the time to complete our guest survey.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Best regards,Louis St-Amand Guest Services Manager

10/10 – Utmerket

William

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property. Amazing staff. Excellent bar and restaurant
Bodde her 2 netter i februar 2023
Svar fra Louis St-Amand den 19. feb. 2023
Dear Mr. & Mrs. Hopkins,Thank you for taking the time to complete our guest survey.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Best regards,Louis St-Amand Guest Services Manager

10/10 – Utmerket

Jonathan

Likte: Renhold og romkomfort
Bodde her 2 netter i februar 2023
Svar fra Louis St-Amand den 19. feb. 2023
Dear Mr. & Mrs. Hopkins,Thank you for taking the time to complete our guest survey.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Best regards,Louis St-Amand Guest Services Manager

10/10 – Utmerket

Angelina og Englewood

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
elegance!
Bodde her 2 netter i januar 2023
Svar fra Louis St-Amand den 30. jan. 2023
Dear Ms. Thomas, Thank you for taking the time to complete our guest survey. Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us. We hope to welcome you back to the Mansion soon!Best regards, Louis St-Amand Guest Services Manager

10/10 – Utmerket

Gabriele

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Safe, quiet, and good service
Bodde her 1 natt i januar 2023
Svar fra Louis St-Amand den 24. jan. 2023
Dear Ms. Petrylaite,Thank you for taking the time to share your feedback.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Best regards,Louis St-Amand Guest Services Manager

10/10 – Utmerket

Gregory

Bodde her 2 netter i januar 2023
Svar fra Louis St-Amand den 24. jan. 2023
Dear Mr. Hough,Thank you for taking the time to share your feedback.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Best regards,Louis St-Amand Guest Services Manager

10/10 – Utmerket

Judd

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Every member of the Rosewood team made us feel like we were their top priority. A great experience.
Svar fra Louis St-Amand den 24. jan. 2023
Dear Mr. Dupuis,Thank you for taking the time to share your feedback.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Best regards,Louis St-Amand Guest Services Manager

6/10 – Grei

Fatemah

Bodde her 1 natt i januar 2023
Svar fra GS den 17. mars 2023
Dear Ms. Fallahi,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,The Rosewood Mansion on Turtle Creek Team

10/10 – Utmerket

eric

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
this is a beautiful property providing a wonderful haven for a traveler staying in Dallas.
Bodde her 1 natt i desember 2022
Svar fra Louis St-Amand den 19. des. 2022
Dear Mr. Spencer,Thank you for taking the time to complete our guest survey.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Best regards,Louis St-Amand Guest Services Manager

10/10 – Utmerket

Nicholas

Reiste med partner
Likte: Renhold og fasiliteter
The service at the mansion is top notch. We felt comfortable and well taken care of the entire time. Room service was delicious and timely. This will continue to be our “go to” hotel when in Dallas.
Bodde her 2 netter i desember 2022
Svar fra Louis St-Amand den 19. des. 2022
Dear Mr. & Mrs. Pugh,Thank you for taking the time to complete our guest survey.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Best regards,Louis St-Amand Guest Services Manager

8/10 – Bra

Francisco J

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 4 netter i november 2022
Svar fra GS den 29. des. 2022
Dear Mr. Guerrero,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,The Mansion on Turtle Creek Guest Services team

10/10 – Utmerket

Andrea

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Beautiful quiet hotel with personal service and attention to detail. Love it.
Bodde her 1 natt i november 2022
Svar fra Louis St-Amand den 21. nov. 2022
Dear Mr. Britain,Thank you for taking the time to complete our guest survey.Our goal is to provide you with exceptional service and to ensure that each of your stays with us is a pleasant and memorable one. I am delighted to learn that we were able to leave a positive and lasting impression during your recent stay with us.We hope to welcome you back to the Mansion soon!Best regards,Louis St-Amand Guest Services Manager