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Anmeldelser av Holiday Inn Express & Suites Dallas – Plano North, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Dallas – Plano North, an IHG Hotel
3340 Central Expressway, Plano, TX

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 369 av totalt 487 anmeldelser." "
Rangering på 8 − Bra. 78 av totalt 487 anmeldelser." "
Rangering på 6 − Grei. 24 av totalt 487 anmeldelser." "
Rangering på 4 − Dårlig. 5 av totalt 487 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 487 anmeldelser." "

9,6/10

Renhold

9,6/10

Personale og service

9,4/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Laura Ann

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, nice breakfast and clean room.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Rema

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great bed and pillows for a good night's sleep.
Bodde her 2 netter i mai 2024
Svar fra Nikki den 13. mai 2024
Thank you for staying with us.

10/10 – Utmerket

Gary

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very Nice
Bodde her 2 netter i mai 2024
Svar fra Nikki den 13. mai 2024
I am glad you had a good stay with us. Thank you for sharing about your stay.

8/10 – Bra

archibald

Likte: Renhold og personale og service
Bodde her 2 netter i januar 2024
Svar fra Nikki den 13. mai 2024
It looks like you had a good stay. What could we have done to make it even better?

8/10 – Bra

john c

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Needed to make special request to have room cleaned.
Bodde her 3 netter i mai 2024
Svar fra Nikki den 8. mai 2024
Thank you for choosing us for your trip to Plano. What else could we have done to improve your stay?

10/10 – Utmerket

Evgenia

Likte: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Nikki den 8. mai 2024
Thank you for staying with us.

8/10 – Bra

ELIZABETH

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It excellent place to stay
Bodde her 1 natt i mai 2024
Svar fra Nikki den 7. mai 2024
Thank you for that compliment. What could we have done differently to improve your stay?

4/10 – Dårlig

Sri satya rao

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Nikki den 6. mai 2024
I see that you had a bad stay with us. What could we have done differently to improve your stay?

8/10 – Bra

thomas og lynn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Nikki den 6. mai 2024
I am glad you had a good stay with us. What could we have done to make it better?

10/10 – Utmerket

Adam

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is clean and new, the staff is helpful and friendly and the rooms are clean and set up well
Bodde her 1 natt i mai 2024
Svar fra Tyler Beck - General Manager den 3. mai 2024
We're thrilled to hear you enjoyed your stay with us! Your kind words about our clean property, friendly staff, and well-appointed rooms mean the world to us. We can't wait to welcome you back for another fantastic experience.

10/10 – Utmerket

Jade

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Vicki was wonderful helping us check in and giving recommendations for local attractions. All employees were great. Breakfast was nice area was clean and well stocked. Had a problem with noisy upstairs and kids running but one call to the front desk and it was taken care of. Hotel located in an area full of food and shopping options especially if you’re a fan of Asian cuisine and of course steak! If I visit the area again this will definitely be my spot.
Bodde her 2 netter i april 2024
Svar fra Tyler Beck - General Manager den 3. mai 2024
I'm so glad we could provide you with a clean and comfortable experience, and that we were able to promptly handle the issue you experienced. I'm glad that wasn't a disruption to your visit with us. We hope we get to host your next visit to Plano!

6/10 – Grei

Gilberto og Fayetteville

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Disappointed with house keeping service.
Bodde her 8 netter i april 2024
Svar fra Nikki den 2. mai 2024
I am sorry to hear that you had a bad experience. What could we have done to make it better?

10/10 – Utmerket

Juan

Likte: Renhold
Bodde her 3 netter i april 2024
Svar fra Nikki den 6. mai 2024
Thank you so much for staying with us.

8/10 – Bra

lynn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Tyler Beck - General Manager den 3. mai 2024
What could we have done differently to improve your experience?

8/10 – Bra

Shonnette

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
N/A
Bodde her 3 netter i april 2024
Svar fra Tyler Beck - General Manager den 2. mai 2024
Was there anything we could've done differently to improve your experience with us?

10/10 – Utmerket

Corey

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was the most comfortable and beautiful area that I've visited in a long time. Thank you
Bodde her 1 natt i april 2024
Svar fra Nikki den 1. mai 2024
You're welcome. I am so glad you enjoyed your visit. Thank you for staying with us.

10/10 – Utmerket

Andrew

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean, great customer service
Bodde her 3 netter i april 2024
Svar fra Nikki den 1. mai 2024
Thank you so much for staying with us on your trip to Plano.

10/10 – Utmerket

Azamat

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Parking nice. Quiet
Bodde her 1 natt i april 2024
Svar fra Nikki den 29. apr. 2024
Thank you. I am glad to see you enjoyed your stay.

10/10 – Utmerket

Natalia

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Bodde her 3 netter i april 2024
Svar fra Nikki den 6. mai 2024
I am so glad you had a great stay with us.

10/10 – Utmerket

Badrinath

Likte: Personale og service og overnattingsstedets bygg og tilstand
One of my sheets had a stain (was likely not removed from previous washes). Since i had 2 queens, ended up on the other bed.
Bodde her 3 netter i april 2024
Svar fra Nikki den 29. apr. 2024
Thank you for letting us know. I will make sure to notify the correct person about this. I am glad to see you had a great stay anyways.

10/10 – Utmerket

Mark

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was clean and the beds were comfortable. The staff were friendly and the breakfast was average although the coffee was great. It was a pleasurable stay.
Bodde her 4 netter i april 2024
Svar fra Nikki Gates den 25. apr. 2024
Thank you for taking the time to share your experience. I like the coffee here as well. What could we do to improve the breakfast?

10/10 – Utmerket

Angelo

Likte: Renhold og personale og service
Precision window treatment should of done your shades
Bodde her 1 natt i april 2024
Svar fra Nikki Gates den 25. apr. 2024
I'm glad you had a good visit with us. If we need more shades, we will look into them.

10/10 – Utmerket

Jamee

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Nikki Gates den 26. apr. 2024
Thank you for your response. I am glad to see that you had a good stay.

10/10 – Utmerket

Nuredin

Likte: Overnattingsstedets bygg og tilstand
Top notch
Bodde her 3 netter i april 2024
Svar fra Nikki Gates den 25. apr. 2024
Thank you. I am glad you had a good stay.

10/10 – Utmerket

Evelyn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location was perfect for our stay. The staff was great. We felt welcomed from the moment we walked through the doors. The facility was clean and upkept. We were visiting Dallas for the 1st time and felt safe. Lots of dining options in walking distance. The hotel served a great breakfast, not skimpy with the food. Overall experience was great. I would recommend to others.
Bodde her 4 netter i april 2024
Svar fra Tyler Beck - General Manager den 23. apr. 2024
Thank you so much for taking the time to share your feedback! I sincerely appreciate you choosing our hotel to host your visit to Plano.

10/10 – Utmerket

Teresa

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff! Super friendly and accommodating. Breakfast bar every morning, with several dining options in the same parking lot. Right by the freeway, and shopping. We would definitely stay here again.
Bodde her 3 netter i februar 2024
Svar fra Nikki den 22. apr. 2024
Thank you so much. I love to hear that you had such a good stay and hope to see you on your next visit to Plano.

8/10 – Bra

Ricardo Antonio

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No pool
Bodde her 4 netter i april 2024
Svar fra Nikki den 22. apr. 2024
We are hoping to have the pool completed by this summer. I hope everything else about your stay was good?

10/10 – Utmerket

Raquell

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 3 netter i april 2024
Svar fra Nikki den 22. apr. 2024
Thank you for choosing us to host your stay in Plano.

10/10 – Utmerket

Raquell

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing! Very clean and great staff! Shout out to Nikki!
Svar fra Nikki den 22. apr. 2024
Thank you so much! It was great to have you and I hope you enjoyed your event.

10/10 – Utmerket

Jamie

Bodde her 1 natt i april 2024
Svar fra Nikki den 13. mai 2024
I am glad you had a good stay with us. I hope to see you on your next visit.

10/10 – Utmerket

Vasiliy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked everything. Great place
Bodde her 2 netter i april 2024
Svar fra Nikki den 22. apr. 2024
It looks like you had a great stay. Thank you for taking the time to tell us about it.

2/10 – Forferdelig

biju

Likte ikke: Personale og service
Change front desk staff
Bodde her 2 netter i april 2024
Svar fra Nikki Gates den 26. apr. 2024
I hate that you had a bad experience with us. I will reach out directly to see what happened with our front desk staff to make you feel this way.

10/10 – Utmerket

Gaspar

Likte: Renhold og personale og service
Bodde her 3 netter i april 2024
Svar fra Nikki den 22. apr. 2024
Thank you for staying with us on your trip to Texas.

10/10 – Utmerket

jose

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk was great and breakfast
Bodde her 4 netter i april 2024
Svar fra Nikki den 19. apr. 2024
I am glad you enjoyed your stay. We hope to see you again.

10/10 – Utmerket

Agim

Bodde her 3 netter i april 2024
Svar fra Nikki den 9. mai 2024
Looks like you had a great stay with us. We hope to see you again on your next trip to Plano.

10/10 – Utmerket

Jasmine

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great experience would book again!!
Bodde her 1 natt i april 2024
Svar fra Nikki den 19. apr. 2024
We look forward to seeing you again.

10/10 – Utmerket

Catherine Farell

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Waking distance to many food chains, the free breakfast WAS AMAZING!!!!! All of the amenities worked!!!! Highly recommended will come again!
Bodde her 3 netter i januar 2024
Svar fra Nikki den 18. apr. 2024
Thank you so much. I will pass on your compliments to our breakfast staff. We can't wait to see you on your next visit.

10/10 – Utmerket

ROBERTO og Joliet

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice to have hot water
Bodde her 2 netter i april 2024
Svar fra Nikki den 18. apr. 2024
I am also glad you had hot water. Thank you for staying with us.

10/10 – Utmerket

Nina

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amazing!!! Well lit. Check in a breeze.
Bodde her 1 natt i april 2024
Svar fra Nikki den 17. apr. 2024
Thank you so much. I am happy to hear that our front desk staff were easy to work with.

10/10 – Utmerket

Patrick

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
it was good!
Bodde her 1 natt i april 2024
Svar fra Nikki den 17. apr. 2024
Thank you. I am glad you had a good time.

2/10 – Forferdelig

Rinesha

Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I was told different things and nothing was honored! I will never stay here again!
Bodde her 3 netter i april 2024
Svar fra Nikki den 17. apr. 2024
I hate that you had a bad experience with us. This goes against IHG standards. I will reach out to you by email to get more details about your stay.

10/10 – Utmerket

Lisa og Houston

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was amazing/no complaints!!! One suggestion, please clean up around the coffee machine counter throughout the day. Please!
Bodde her 5 netter i april 2024
Svar fra Nikki den 16. apr. 2024
I am glad you enjoyed your stay, and I will make sure our staff is being more diligent about cleaning the coffee station. Thank you for bringing that to our attention.

10/10 – Utmerket

Diana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I slept and woke up like a new person
Bodde her 1 natt i april 2024
Svar fra Nikki den 16. apr. 2024
That is the best feeling ever. I am glad you had a restful stay.

8/10 – Bra

Rayhan

Bodde her 1 natt i april 2024
Svar fra Nikki den 6. mai 2024
I am glad you had a good stay. What could we have done to make it even better?

10/10 – Utmerket

Roza

Reiste med partner, Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
As soon as we walked through the front doors, the hostess made us feel like the center of attention! Extremely friendly!
Bodde her 3 netter i april 2024
Svar fra Nikki den 15. apr. 2024
Thank you! I am glad that I was able to make you feel welcome. I look forward to your next visit.

10/10 – Utmerket

Vasudev G og Palatine

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Worth money spent
Bodde her 3 netter i april 2024
Svar fra Nikki den 15. apr. 2024
Thank you for staying with us. I am glad you had an awesome stay.

8/10 – Bra

Vivian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Had a pleasant stay!
Bodde her 3 netter i april 2024
Svar fra Nikki den 15. apr. 2024
I am glad to see you had a pleasant stay. What could we have done to improve your stay?

10/10 – Utmerket

Lindsey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It’s great!
Bodde her 1 natt i april 2024
Svar fra Nikki den 15. apr. 2024
Thank you. I am glad you enjoyed your stay.

10/10 – Utmerket

Stephen og Lehigh Acres

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location to get around the Dallas area
Bodde her 7 netter i april 2024
Svar fra Nikki den 15. apr. 2024
I agree. Thanks for staying with us and for the kind review.

8/10 – Bra

David

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Over all was very good.
Bodde her 4 netter i april 2024
Svar fra Nikki den 17. apr. 2024
Thank you for taking the time to leave us a review. I am glad you had a good stay. What could we have done to improve your stay?