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Anmeldelser av Hilton Anatole

4.5 out of 5
Hilton Anatole
2201 N Stemmons Freeway, Dallas, TX

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 492 av totalt 1013 anmeldelser." "
Rangering på 8 − Bra. 215 av totalt 1013 anmeldelser." "
Rangering på 6 − Grei. 134 av totalt 1013 anmeldelser." "
Rangering på 4 − Dårlig. 98 av totalt 1013 anmeldelser." "
Rangering på 2 − Forferdelig. 74 av totalt 1013 anmeldelser." "

8,6/10

Renhold

8,2/10

Personale og service

8,2/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Kala

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff were fabulous and the hotel and room was clean. The location is very convenient.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Bertha

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Yes
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Carlos

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All good
Bodde her 3 netter i april 2024

10/10 – Utmerket

Marvin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent service and amenities. Nice clean room.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Marcos

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was perfect except no microwaves in room
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Elaine Marie

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I’m definitely going back
Bodde her 2 netter i mai 2024
Svar fra FrontOfficeManager den 22. mai 2024
Dear Elaine Marie,Thank you for choosing the Hilton Anatole and for the 5-star review! On behalf of the entire team, we look forward to welcoming you back in the future.

10/10 – Utmerket

Carmen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Big enough to entertain small enough to enjoy quiet spaces.
Bodde her 2 netter i mai 2024
Svar fra FrontOfficeManager den 22. mai 2024
Dear Carmen,Thank you for choosing the Hilton Anatole and for the 5-star review! On behalf of the entire team, we look forward to welcoming you back in the future.

10/10 – Utmerket

Julio og Houston

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was amazing!
Bodde her 1 natt i mai 2024
Svar fra Hilton Anatole den 20. mai 2024
Thank you for choosing the Hilton Anatole and for the perfect 5 star review! On behalf of the entire team, we look forward to welcoming you back in the future!

10/10 – Utmerket

Krystel

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful place! I wish SUR steakhouse had an area for sitting and sipping cocktails like it once did when the Wyndam owned it.
Bodde her 1 natt i mai 2024
Svar fra Hilton Anatole den 20. mai 2024
Thank you for staying at the Hilton Anatole. We appreciate your feedback.

8/10 – Bra

Youchen

Bodde her 2 netter i april 2024
Svar fra Hilton Anatole den 20. mai 2024
Thank you for your feedback.

10/10 – Utmerket

Laticia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Front Office Manager den 13. mai 2024
Dear Laticia,Thank you for choosing the Hilton Anatole and for the perfect 5 review! On behalf of the entire team, we look forward to welcoming you back in the future.

10/10 – Utmerket

RIchardson

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra FrontOfficeManager den 13. mai 2024
Dear Richardson,Thank you for choosing the Hilton Anatole and for the 5-star review! On behalf of the entire team, we look forward to welcoming you back in the future.

10/10 – Utmerket

Darlene

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stunning location. Beautiful artwork
Bodde her 2 netter i mai 2024
Svar fra Hilton Anatole den 10. mai 2024
Thank you for sharing your feedback!

8/10 – Bra

Nicholas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice hotel, and everyone was very nice.
Bodde her 2 netter i april 2024
Svar fra FrontOfficeManager den 5. mai 2024
Dear Nicholas,Thank you for choosing the Hilton Anatole and for the 4-star review! On behalf of the entire team, we look forward to welcoming you back in the future.

6/10 – Grei

Camrielle

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra FrontOfficeManager den 3. mai 2024
Dear Camrielle,Thank you for choosing the Hilton Anatole! While I see you enjoyed your stay overall, it is our goal to provide our guests a 5-star experience. If there is anything we could have done differently to achieve that goal with your stay, please let us know. We look forward to the opportunity to welcome you back on your next visit to Dallas! Have a great weekend.

10/10 – Utmerket

Sandra og Southfield

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Large, lots of activity, like being in a small town. Bathroom was small.
Bodde her 3 netter i april 2024
Svar fra FrontOfficeManager den 1. mai 2024
Dear Sandra,Thank you for choosing the Hilton Anatole and for the 5-star review! I look forward to welcoming you back on your next visit to Dallas.

8/10 – Bra

Sheria

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent
Bodde her 1 natt i april 2024
Svar fra Hilton Anatole den 29. apr. 2024
Thank you for your feedback!

10/10 – Utmerket

Yonder

Bodde her 3 netter i april 2024
Svar fra Hilton Anatole den 20. mai 2024
Thank you for choosing the Hilton Anatole and for the perfect 5 star review! On behalf of the entire team, we look forward to welcoming you back in the future!

10/10 – Utmerket

Isaac

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 3 netter i mars 2024
Svar fra Hilton Anatole den 29. apr. 2024
Thank you for your feedback!

6/10 – Grei

Jordan

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Lots of kids in the adults only side of the pool while me and my wife were trying to relax. Hotel tried to charge us for valet even though we self parked and had to argue with them to get it refunded. Food and drinks outrageously overpriced and food was just ok. Could’ve stayed at a Double Tree and gotten the same experience. Hotel itself was beautiful though especially inside the atrium.
Bodde her 2 netter i april 2024
Svar fra Hilton Anatole den 24. apr. 2024
Thank you for sharing your feedback. On behalf of the entire team, I would like to personally apologize for any inconvenience experienced during your stay. . Your review has already been shared with our management team so that we can begin to address this feedback and provide excellent experiences to our guests. Please know that we strive every day to improve so that we are able to provide the service that you and every guest deserves.

6/10 – Grei

Jynda

Reiste med partner, Forretningsreisende
Likte: Renhold og personale og service
My biggest disappointment was the water pressure of lack there of. To take a bath or shower took forever. First night there wasn’t any hot water. Second night it took 35mins to fill half a bath. Our first night the AC wouldn’t go below 72. Reported to front desk and maintenance came right away and fixed us up. The guest rooms seem dated compared to the rest of the facility. There were several conventions going on at the same time and I felt the whole resort handled it well. I did fall my second night on a lime someone had discarded on the tile floor next to the ballroom o believe it was called. 2 employees seen and scooped the lime right up but didn’t check to see if I was okay or anything. Which was a bit disappointing and I did report this to the front desk. Thankfully I had my husbands arm and primarily landed on my left knee otherwise I would of been flat on my back from as fast as I was walking and as slick as the piece of lime was against the tile.
Bodde her 2 netter i april 2024
Svar fra Hilton Anatole den 25. apr. 2024
Thank you for sharing your feedback. On behalf of the entire team, I would like to personally apologize for any inconvenience experienced during your stay. . Your review has already been shared with our management team so that we can begin to address this feedback and provide excellent experiences to our guests. Please know that we strive every day to improve so that we are able to provide the service that you and every guest deserves.

4/10 – Dårlig

Jason

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Terrible service. Checking in the gentleman was on his phone and wasn’t very pleasant.
Bodde her 2 netter i april 2024
Svar fra Hilton Anatole den 24. apr. 2024
Thank you for taking the time to share your experience at the Hilton Anatole with us. Your review has already been shared with our management team so that we can begin to address this feedback and provide excellent experiences to our guests.

10/10 – Utmerket

Ariel

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Besides the fire alarm going off everything was good
Bodde her 1 natt i april 2024
Svar fra FrontOfficeManager den 24. apr. 2024
Dear Ariel,Thank you for choosing the Hilton Anatole and for the 5-star review! On behalf of the entire team, we look forward to welcoming you back in the future.

6/10 – Grei

James

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was good
Bodde her 1 natt i april 2024
Svar fra Hilton Anatole den 25. apr. 2024
Thank you for your feedback!

8/10 – Bra

Doug

Reiste med familie, Reiste med en gruppe
Likte: Renhold og personale og service
Beautiful property, the refurbished tower is amazing. All the staff that we met were friendly and professional. The fitness center is sad and run down. It does not reflect well in comparison to the rest of the facility. The Media Bar and Grill is wonderful for breakfast but lunch and dinner are pretty awful.
Bodde her 3 netter i april 2024
Svar fra Hilton Anatole den 25. apr. 2024
We're so glad you enjoyed your stay at the Hilton Anatole. However, it is disappointing to discover our fitness center and food and beverage accommodations left a different impression. Your feedback is greatly valued and please know that enhancements are already in the works to improve our guest experience at our historic Dallas hotel.

10/10 – Utmerket

Cristal

Bodde her 3 netter i april 2024
Svar fra Hilton Anatole den 10. mai 2024
Thank you for sharing your feedback!

10/10 – Utmerket

Taylor

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Anatole was a nice hotel that had a good amount of options for dining and shopping and was easy to navigate.
Bodde her 2 netter i april 2024
Svar fra FrontOfficeManager den 23. apr. 2024
Dear Taylor,Thank you for choosing the Hilton Anatole and for the 5- star review! On behalf of the entire team, we look forward to welcoming you back in the future.

10/10 – Utmerket

Lisa og Sammamish

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra FrontOfficeManager den 23. apr. 2024
Dear Lisa,Thank you for choosing the Hilton Anatole and for the 5- star review! On behalf of the entire team, we look forward to welcoming you back in the future.

10/10 – Utmerket

Melissa Chavez

Bodde her 4 netter i april 2024
Svar fra FrontOfficeManager den 23. apr. 2024
Dear Melissa Chavez,Thank you for choosing the Hilton Anatole and for the 5- star review! On behalf of the entire team, we look forward to welcoming you back in the future.

4/10 – Dårlig

Becky

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 2 netter i april 2024
Svar fra FrontOfficeManager den 25. apr. 2024
Dear Becky,Thank you for choosing the Hilton Anatole. I want to express my sincere apology that we failed to provide you with an experience that met or exceeded your expectations. I can assure you that it is our goal to restore your faith in the Hilton Anatole, so if you have a moment to contact the hotel directly and request to speak with the manager on duty, I am confident that goal can be accomplished. I look forward to hearing from you.

8/10 – Bra

Art

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is a beautiful hotel but a little outdated. The place is big, and with 3 entrances it's hard to know where to park when checking. in. There was nobody at the concierge desk for our entire stay. Also, it's not clear when you walk in where the check-in desk is located. Still not a bad place for the price.
Bodde her 1 natt i april 2024
Svar fra Hilton Anatole den 25. apr. 2024
Thank you for taking the time to share your review. Guest feedback is essential to help us provide every visitor with quality experiences at the Hilton Anatole. On behalf of the entire team, I would like to apologize for any inconvenience you may have experienced during your stay. All of your comments will be kept in mind moving forward to provide improved stays and service in the future.

4/10 – Dårlig

Lamont

Reiste med en gruppe
Likte ikke: Fasiliteter
I was charged twice for incidental fees. On top of parking, I was also charged for a resort fee. I went back and forth with one of the receptionist about the charges and I had to come back to the hotel just to get some clarity about why I had two separate holds on my card. Eventually, one of the incidental fee’s were removed. Unfortunately, the way fees are charged on top of regular hotel stay is not thoroughly explained. Not to mention, I had to be moved to another room due to dirty laundry inside the drawer and a not so clean bathroom. Some guest were more accommodated with upgrades more than others. In addition, my guest room key card never worked for parking, yet I still had to pay. I was totally disappointed in the service.
Bodde her 1 natt i april 2024
Svar fra Hilton Anatole den 25. apr. 2024
Thank you for sharing your feedback. On behalf of the entire team, I would like to personally apologize for any inconvenience experienced during your stay. . Your review has already been shared with our management team so that we can begin to address this feedback and provide excellent experiences to our guests. Please know that we strive every day to improve so that we are able to provide the service that you and every guest deserves.

10/10 – Utmerket

Ashley

Bodde her 1 natt i april 2024
Svar fra FrontOfficeManager den 5. mai 2024
Dear Ashley,Thank you for choosing the Hilton Anatole and for the 5-star review! On behalf of the entire team, we look forward to welcoming you back in the future.

8/10 – Bra

Laura

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Big hotel
Bodde her 1 natt i april 2024
Svar fra Hilton Anatole den 24. apr. 2024
Dear Laura, thank you for choosing the Hilton Anatole and for the 4- star review! On behalf of the entire team, we look forward to welcoming you back in the future.

10/10 – Utmerket

Jessica

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Bodde her 1 natt i april 2024
Svar fra Hilton Anatole den 24. apr. 2024
Dear Jessica,Thank you for choosing the Hilton Anatole and for the 5- star review! On behalf of the entire team, we look forward to welcoming you back in the future.

10/10 – Utmerket

Ashley

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location was good for why we were in town
Bodde her 4 netter i april 2024
Svar fra FrontOfficeManager den 23. apr. 2024
Dear Ashley,Thank you for choosing the Hilton Anatole and for the 5- star review! On behalf of the entire team, we look forward to welcoming you back in the future.

4/10 – Dårlig

ALEXANDER og Guatemala

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is wonderful, the facilities beautiful, the staff very friendly, unfortunately the first night I was given a room whose window overlooks an internal corridor, uninsulated rooms, I felt I was sleeping in an office, heard the noise of all the guests passing by and the worst with a blind that failed to block the light from the hallway. The second night I was changed to a quieter room, but the bed was of terrible quality, a very spacious room but too old, with a folding bed, it looked like a motel room, the third night we did not want to change rooms, but no one in the hotel asked us if the change met our expectations. I would have expected a luxury hotel to have the courtesy to at least ask if we were comfortable in the new room or ask at the end of the stay, but no one did, so although the hotel meets all the amenities described, I DO NOT RECOMMEND THAT HOTEL for its poor attention to detail.
Bodde her 3 netter i april 2024
Svar fra Hilton Anatole den 25. apr. 2024
Thank you for sharing your feedback. On behalf of the entire team, I would like to personally apologize for any inconvenience experienced during your stay. . Your review has already been shared with our management team so that we can begin to address this feedback and provide excellent experiences to our guests. Please know that we strive every day to improve so that we are able to provide the service that you and every guest deserves.

8/10 – Bra

Jody

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra Hilton Anatole den 24. apr. 2024
Dear Jody, thank you for choosing the Hilton Anatole and for the 4- star review! On behalf of the entire team, we look forward to welcoming you back in the future.

8/10 – Bra

Marshall

Bodde her 2 netter i april 2024
Svar fra Hilton Anatole den 29. apr. 2024
Thank you for your feedback!

10/10 – Utmerket

Stuart og Sherman Oaks

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were awesome. Great rooms. Great pillows!! And SĒR restaurant was sooooo good. My server Nona really made my night with her amazing service and conversation. 5 Stars
Bodde her 1 natt i april 2024
Svar fra FrontOfficeManager den 9. apr. 2024
Dear Stuart,Thank you for choosing the Hilton Anatole and for the positive feedback regarding our staff. I will be sure to share your feedback with each department to recognize their teams for delivering a 5-star experience for you. On behalf of he entire team, we look forward to welcoming you back in the future.

8/10 – Bra

Cynthia

Reiste med familie
Likte: Renhold og personale og service
Ser was great restaurant. parking easy, but better information would have been better--could not get when we arrived. Ate at lobby restaurant and the staff were very good. The white wine selection was not. Pinot Grigio was similar to vague remembrance of strawberry hill wine..The fish tacos were very good. overall what worked best for us.
Bodde her 2 netter i april 2024
Svar fra FrontOfficeManager den 9. apr. 2024
Dear Stuart,Thank you for choosing the Hilton Anatole and for the positive feedback regarding our staff. I have shared your feedback regarding the wine selection with the food and beverage management team for review. On behalf of the entire team, we look forward to welcoming you back in the future.

10/10 – Utmerket

Tiffany

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were exceptionally nice and helpful. The hotel itself is enormous and has beautiful common areas. We enjoyed the water park- very appropriate for families as well as teens and adults. We enjoyed our stay.
Bodde her 2 netter i april 2024
Svar fra FrontOfficeManager den 9. apr. 2024
Dear Tiffany,Thank you for choosing the Hilton Anatole. I am pleased to learn that our team provided you a 5-star experience, and we look forward to do the same on your next visit.

10/10 – Utmerket

luke

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best price for the amenities
Bodde her 2 netter i april 2024
Svar fra FrontOfficeManager den 9. apr. 2024
Dear luke,Thank you for choosing the Hilton Anatole. I am pleased to learn that our team provided you a 5-star experience, and we look forward to do the same on your next visit.

10/10 – Utmerket

Yontrea

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
THIS WAS THE ABSOLUTE BEST PROPERTY THAT I HAVE EVER VISITED!!!! Dallas, TX has a REAL GEM!
Bodde her 2 netter i april 2024
Svar fra FrontOfficeManager den 9. apr. 2024
Dear Yontrea,Thank you for choosing the Hilton Anatole. I am pleased to learn that our team provided you a 5-star experience, and we look forward to do the same on your next visit.

10/10 – Utmerket

Courtney

Bodde her 3 netter i april 2024
Svar fra Hilton Anatole den 29. apr. 2024
Thank you for your feedback!

8/10 – Bra

Joshua

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice property overall. I should have upgraded to a room with a view since our window look directly at an atrium so that was not a welcome surprise. For the price, we still would have expected some sort of view. Otherwise, no real complaints. I would rather you build the resort fees etc and parking into the overall cost. It feels like you nickel and dime people at every turn and no complimentary breakfast for a higher end hotel seems ridiculous. We would probably stay again, but those aspects were not favorable.
Bodde her 2 netter i april 2024
Svar fra Hilton Anatole den 9. apr. 2024
Thank you for taking the time to share your experience at the Hilton Anatole with us. Your review has already been shared with our management team so that we can begin to address this feedback and provide excellent experiences to our guests. Please know that we strive every day to improve so that we are able to provide the service that you and every guest deserves.

10/10 – Utmerket

Amy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property and amenities are incredible. The rooms were fine but nothing special. Would definitely stay again!
Bodde her 3 netter i april 2024
Svar fra Hilton Anatole den 9. apr. 2024
Thank you for sharing your feedback! We're looking forward to welcoming you back again soon!

10/10 – Utmerket

Charvene Marie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I stayed for one night for an event. The place is exquisite. It’s really huge. You need the hotel map to get around if you’re new there. People are kind and accommodating. Transaction is easy.
Bodde her 1 natt i april 2024
Svar fra FrontOfficeManager den 9. apr. 2024
Dear Charvene Marie,Thank you for choosing the Hilton Anatole. I am pleased to learn that our team provided you a 5-star experience, and we look forward to do the same on your next visit.

10/10 – Utmerket

Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was great and very accommodating!
Bodde her 1 natt i april 2024
Svar fra FrontOfficeManager den 9. apr. 2024
Dear Robert,Thank you for choosing the Hilton Anatole. I am pleased to learn that our team provided you a 5-star experience, and we look forward to do the same on your next visit.

10/10 – Utmerket

Glady

Reiste med familie og små barn
Likte: Renhold og personale og service
Beautiful property and well kept. Only issue was our tub was backed up and hot water was not very hot.
Bodde her 2 netter i mars 2024
Svar fra FrontOfficeManager den 23. apr. 2024
Dear Glady,Thank you for choosing the Hilton Anatole and for the 5- star review! On behalf of the entire team, we look forward to welcoming you back in the future.