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Anmeldelser av Crowne Plaza Dallas Love Field - Med Area, an IHG Hotel

3.5 out of 5
Crowne Plaza Dallas Love Field - Med Area, an IHG Hotel
7050 Stemmons Freeway, Dallas, TX

Anmeldelser

7,2

Bra

Rangering på 10 − Utmerket. 379 av totalt 1007 anmeldelser." "
Rangering på 8 − Bra. 201 av totalt 1007 anmeldelser." "
Rangering på 6 − Grei. 145 av totalt 1007 anmeldelser." "
Rangering på 4 − Dårlig. 117 av totalt 1007 anmeldelser." "
Rangering på 2 − Forferdelig. 165 av totalt 1007 anmeldelser." "

7,6/10

Renhold

7,8/10

Personale og service

7,4/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

7,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Brandi

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly staff. Restaurant was great!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Yesenia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Jhonatan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i mai 2024

8/10 – Bra

michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nonr
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Nia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Corey

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved the layout and the breakfast area, staff was great I don’t have any complaints.
Bodde her 1 natt i mai 2024
Svar fra GM den 20. mai 2024
Thank you for your wonderful feedback

8/10 – Bra

Nelson

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Was a good experience
Bodde her 2 netter i mai 2024
Svar fra GM den 20. mai 2024
Thank you for letting me know about your stay.

10/10 – Utmerket

Jennifer

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place
Bodde her 1 natt i mai 2024
Svar fra GM den 20. mai 2024
We love a perfect review!

10/10 – Utmerket

Jeison

Reiste med familie og små barn
No problems at all and everything was how it’s supposed to be 😎
Bodde her 1 natt i mai 2024
Svar fra GM den 20. mai 2024
Glad to hear you had a great stay!

8/10 – Bra

Lonnie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was friendly and helpful. Elevators needed to have annual inspections completed. Overall satisfied with our stay.
Bodde her 1 natt i mai 2024
Svar fra GM den 14. mai 2024
Thanks for the review, all are elevators have been recently modernized and we should have the updated certificates from the State soon.

10/10 – Utmerket

Susana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra GM den 14. mai 2024
Thank you for the perfect score!

2/10 – Forferdelig

Voice Finder

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Smelly rooms/ ac doesn’t work/ manager will Move you into room after room very nice, the property is just run down. Toilet seem are cracked. Maintains doesn’t want to be bother with the issue that need to be fixed. Just was a tough stay, I had to swipe traveling agents due to them booking me here.
Bodde her 1 natt i mai 2024
Svar fra GM den 9. mai 2024
I apologize that you had issues with your room during your stay, I will certainly research your room for correction.

10/10 – Utmerket

Angela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra GM den 9. mai 2024
We look forward to welcoming you back soon.Thank you

8/10 – Bra

Carlos

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy In and Out of the property into the highway. Close to downtown and Love Field.
Bodde her 3 netter i mai 2024
Svar fra GM den 9. mai 2024
Thank you for your review, we appreciate it.

8/10 – Bra

Cynthia

Forretningsreisende, Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Upon check in staff was nice greeted well, easy to get my reservation confirmed and done with. Got room keys and to the room without an issue. Upon checking into my room there was false eyelashes in my bedding and bathroom floor, a chewed up skittle in the bed, stain on the top sheet that was not a already washed stain, blood stains on the pillows of one bed, the ac unit never cooled the room making it muggy and gross as well as soaked the carpet in the room, no I did not mention it or anything because the front desk was so busy and after our long drive in there was absolutely no energy to report it to the staff instead I used my own bedding I had brought. the following day we went to visit family and we come back to our room door open, the cleaning staff did not ensure that our door was closed and secure I left valuable items in my room thankfully they were untouched. I went to complain to the front desk they were nice offered me a free upgraded room in which I denied due to the fact my elderly disabled mother was resting and I was not going to make her get up and move around again after being out half the day.
Bodde her 2 netter i mai 2024
Svar fra GM den 7. mai 2024
Thank you for letting me know about the situations that occurred during your stay. I have already researched and spoken to the folks involved to clearly be more careful and thorough with our cleaning processes as well as safety and security of all our guests.

2/10 – Forferdelig

Juan carlos

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Reyna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra GM den 7. mai 2024
Thank you for the great review!

10/10 – Utmerket

Sonia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The worker was so nice and polite, room didn't smell like storage.
Bodde her 1 natt i mai 2024
Svar fra GM den 7. mai 2024
Thank you for the wonderful review.

8/10 – Bra

Melissa

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff were friendly. Very convenient to airport.
Bodde her 1 natt i mai 2024
Svar fra GM den 7. mai 2024
Thank you for your review. Safe Travels

10/10 – Utmerket

Joyce

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Rooms were nice and clean staff friendly
Bodde her 3 netter i april 2024
Svar fra GM den 7. mai 2024
Glad you enjoyed your stay with us.

10/10 – Utmerket

Bon

Reiste med familie
Great
Bodde her 1 natt i april 2024
Svar fra GM den 7. mai 2024
Thank you for your great rating!

10/10 – Utmerket

Selena

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Over all great experience… everyone was super nice helpful and friendly
Bodde her 2 netter i april 2024
Svar fra GM den 7. mai 2024
So glad to hear that we were able to show you our true hospitality.

8/10 – Bra

Eric

Bodde her 1 natt i april 2024
Svar fra GM den 20. mai 2024
Thank you for your feedback

8/10 – Bra

Meagan

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra GM den 29. apr. 2024
Thank you for your review!

10/10 – Utmerket

Michael

Bodde her 3 netter i april 2024
Svar fra GM den 20. mai 2024
Thank you!!

8/10 – Bra

Johnessa

Bodde her 1 natt i april 2024
Svar fra GM den 20. mai 2024
Thank you for letting us know about your stay.

8/10 – Bra

Joshua

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Director of Operations den 28. apr. 2024
We appreciate the feedback.

6/10 – Grei

Ruth

Bodde her 3 netter i april 2024
Svar fra GM den 14. mai 2024
I hope to get a 5 on your next visit. Safe Travels

10/10 – Utmerket

Walter

Likte: Fasiliteter
Check-in was very smooth. Everything went great thank you
Bodde her 1 natt i april 2024
Svar fra GM den 29. apr. 2024
Appreciate your feedback!

10/10 – Utmerket

Jose og conway

Bodde her 1 natt i april 2024
Svar fra GM den 14. mai 2024
Thank you for the great score!

10/10 – Utmerket

Jose og conway

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice pool
Bodde her 1 natt i april 2024
Svar fra GM den 29. apr. 2024
Glad to hear you enjoyed our indoor pool on a rainy day!

2/10 – Forferdelig

Lamona

Reiste med familie
Likte ikke: Renhold og personale og service
They literally did nit clean my room and had no towels all day
Bodde her 2 netter i mars 2024
Svar fra GM den 29. apr. 2024
I apologize for the issue and hope we were able to fix it for you.

8/10 – Bra

Rickey

Bodde her 1 natt i april 2024
Svar fra GM den 14. mai 2024
Safe Travels

4/10 – Dårlig

Taylor

Likte: Personale og service
Likte ikke: Renhold
Bodde her 1 natt i mars 2024
Svar fra GM den 29. apr. 2024
I hope to do better on your next visit.

6/10 – Grei

Diana

Likte: Personale og service og fasiliteter
The bar tenders and the people behind the desk were very helpful. My roomed smelled so Smokey it wasn’t the most pleasant stay.
Bodde her 1 natt i april 2024
Svar fra GM den 18. apr. 2024
Thank you for recognizing our F&B Team, I do apologize for the smoke odor though.

2/10 – Forferdelig

Adam

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
What a dump. To think this place commands the rates it does.
Bodde her 1 natt i april 2024
Svar fra GM den 18. apr. 2024
I apologize you did not enjoy your stay with us. Was there a particular issue that dissappointed you?

2/10 – Forferdelig

barker

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Just dont!. Ever staff member came right out of the "hood", smelled weed when we walked in about 1130pm. They told me they had no more 2 queen bed rooms for the 3 of us. Whats a reservation for?? Put us in a king with pull out. No more pillows available. Door keys did not work, tried to reprogram 4 times, having maintenance opening the door for us. Hotel smells like a mexican beach resort, humidity and mold. They moved us day 2. Took hot water 5 minutes to get hot to 16th floor. Room Phone inoperative. Saturday night was a freak show in the lobby, told by front desk, this is how it is. Just don't stay here. Plenty others near love field.
Bodde her 2 netter i april 2024
Svar fra GM den 18. apr. 2024
I apologize for not having your room type, looks like we were able to switch you for your second night. Being close to many entertainment venues sometimes brings a fun crowd on the weekends. Thank you for your feedback.

4/10 – Dårlig

Jessica

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Black hair in bathroom floor, air conditioner in the room never cooled off, our car was stolen from the parking lot and no one could help us, wouldnt call in the manager had to wait for them to come in and then still had to call twice before they called us back. He was nice when we finally spoke to him but the cops said this is not uncommon for this area/hotel
Bodde her 2 netter i april 2024
Svar fra GM den 18. apr. 2024
I apologize for the room condition issues and for your car, I have alerted our security team to spend more time patrolling the exterior and was in touch with our substation liason officer.

6/10 – Grei

Alecia

Stay was fine for one night.
Bodde her 1 natt i april 2024
Svar fra GM den 18. apr. 2024
Thank you

10/10 – Utmerket

Onzo

Bodde her 1 natt i april 2024
Svar fra GM den 18. apr. 2024
Thank you for the great review!

4/10 – Dårlig

Kaitlin

Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
A/c didn’t work in our room. The entire bottom floor and elevators smelled of mildew. Toilet was incredibly loud when flushed. Shower didn’t drain quickly. TV in room was a joke.
Bodde her 2 netter i april 2024
Svar fra GM den 18. apr. 2024
Thank you for your review, I apologize for the issues and to let you know we are waiting on new 50" Tv's for the remainder of our rooms

2/10 – Forferdelig

Bruno

Bodde her 1 natt i april 2024
Svar fra GM den 7. mai 2024
I apologize that your stay did not go well, I hope our team was able to assist.

4/10 – Dårlig

Emilio

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra GM den 18. apr. 2024
I wish we could have ranked higher, anything in particular stand out to you?

8/10 – Bra

Adriana

Likte: Renhold og personale og service
C
Bodde her 1 natt i april 2024
Svar fra GM den 18. apr. 2024
Thank you

10/10 – Utmerket

Charles C

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk people were great management was great bartenders were great I couldn't ask for a better experience if I could give 10 stars I'd give 10 thank you guys for the pleasant stay
Bodde her 1 natt i april 2024
Svar fra GM den 10. apr. 2024
Thank you so much for taking the time to leave us this wonderful review, I will share it with our team!

2/10 – Forferdelig

Kelly og Placentia

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, personale og service og fasiliteter
I paid for king room in advance and when I got there they didn't have any. Then told me they would give me a accessible room with king but it had a queen bed. I am 6,6 in tall and need larger bed. Very bad as i prepaid for king and did not get.
Bodde her 1 natt i april 2024
Svar fra GM den 10. apr. 2024
I apologize that we did not have your bed type available, as a tall person myself I understand that a King bed is a much more pleasant experience. Please feel free to contact me. Thank you

2/10 – Forferdelig

Thoan

My experience was terrible first of all I had to spend most of the night, plunging the toilet because it wouldn’t flush. Secondly, the shower where the water comes out at the bottom, kept spitting out. Every time I turn the shower on the whole thing would come off and shoot out and I couldn’t it took me about 30 minutes or 40 minutes just to figure out I had to glue it on myself to take a shower, and the there was no microwave or refrigerator in there and the city view was not even a city view. Rooms were terribly small.
Bodde her 1 natt i april 2024
Svar fra GM den 18. apr. 2024
I certainly apologize for the issues and hope that our maintenance team was able to rectify the issues.

2/10 – Forferdelig

Tytanesha

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bed bugs tore me up!!!!
Bodde her 1 natt i mars 2024
Svar fra GM den 2. apr. 2024
Please contact the hotel directly so we may address.

8/10 – Bra

Allison

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place two stay only thing was our room was so hot and we had the ac all the way down! Overall staff was nice and hotel was nice
Bodde her 1 natt i mars 2024
Svar fra GM den 2. apr. 2024
Thank you for recognizing our team.

6/10 – Grei

perla

Bodde her 1 natt i mars 2024
Svar fra GM den 18. apr. 2024
Thank you for your review