Lobby

Anmeldelser av Tru By Hilton Cleveland Midtown

2.5 out of 5
Tru By Hilton Cleveland Midtown
6955 Euclid Avenue, Cleveland, OH

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 619 av totalt 1054 anmeldelser." "
Rangering på 8 − Bra. 242 av totalt 1054 anmeldelser." "
Rangering på 6 − Grei. 103 av totalt 1054 anmeldelser." "
Rangering på 4 − Dårlig. 39 av totalt 1054 anmeldelser." "
Rangering på 2 − Forferdelig. 51 av totalt 1054 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

8,4/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Maria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff were friendly and excellent.
Bodde her 2 netter i mai 2024

8/10 – Bra

Shawn

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
If you want a basic, no frills option for just a passing through stay over this is a good option. The location is good and free parking is a bonus. Our Uber driver said its in one of the safer places. Overall experience was good...only negatives were no bath towels in the room and the room had an odd smell...not over powering but got used to it the longer we were in the room.
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

William

Reiste med partner, Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The bed was a king and had queen size super thin comforter and padding on it. Askes for towels as the room only had 2, eas told they had none yet only 12 cars in the parking lot for a 100 room facility. Tried to get coffee the 1st morning, it was cold at 645am and no cream in sight. Asked for some and was told to wait lile I was a bother to this big guy working the counter eating his pancakes instead of doing his job. Ive stayed at many Hiltons like this and tbis one was so bad I wont do it again. The mattress was so hard the floor was better. Thankfully we brought blankets with us. Oatmeal was all water, bananas wwre so old and rotten random caes parked outside blocking parking spots. Just a horrible experience. Especially when you are in town for medical reasons.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

David

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Indira

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, self- parking and well stocked marketplace. Helpful staff.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

D Micah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Definitely A True Gem Hidden In Midtown Cleveland!! Free Parking, Convenient Access To All Thruways, And Overall Very Clean!!!
Bodde her 1 natt i mai 2024

8/10 – Bra

Brenda

Reiste med partner, Forretningsreisende, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient to Cleveland Clinic! Pet friendly!
Bodde her 1 natt i januar 2024

6/10 – Grei

Brenda

Reiste med partner, Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
No room service and we were not told there would not be any!
Bodde her 2 netter i mai 2024

8/10 – Bra

Frederick og Kenner

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024

8/10 – Bra

Margaret

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place, very clean
Bodde her 1 natt i mai 2024

10/10 – Utmerket

george

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Elaine

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very convenient to go to Cleveland Clinic
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Madeline

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We always love staying here. Perfect area to stay right outside of the busy part of the city. Easy parking and absolutely delightful staff.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Todd

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent staff. We love staying here.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Jessica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Colleen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very clean and everyone was very friendly and helpful
Bodde her 1 natt i mai 2024

8/10 – Bra

Lori

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel and staff were great! Lobby was bright and inviting. The area around the hotel was not the greatest, kind of run down, not well maintained.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Katrina

Forretningsreisende, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Property was nice and staff was very friendly and accommodating
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Barbara

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It's not in the greatest of areas in Cleveland but it's a nice hotel.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Kristin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
5 Stars
Bodde her 2 netter i april 2024

10/10 – Utmerket

Tanya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Carl

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Showed them my reservation, they shrugged, said Expedia failed to book for the second date (the second date was on the reservation), and told me they had no rooms. Tru showed absolutely no concern for the situation.
Bodde her 2 netter i april 2024

6/10 – Grei

Tereza

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel itself was not bad, but the surrounding area is terrible. Boarded homes, abandoned businesses and no places to eat. It is however close to the City.
Bodde her 1 natt i april 2024

8/10 – Bra

Robert og Lesage

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

10/10 – Utmerket

Sathees

Likte: Renhold og fasiliteter
It was excellent
Bodde her 1 natt i april 2024

4/10 – Dårlig

Cameron

Reiste med familie, Reiste med en gruppe
Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Pros: The place was fairly clean. There were several staff members friendly enough to make eye contact and greet you. They have their own parking lot with plenty of room. Plenty of common areas. Cons: The gals at the front desk made every effort not to talk to you or look at you which made check in pretty awkward. The mattress and pillows were terrible junk. Our mattress was bent to the point where you couldn’t really even lay flat. No sleep. The coffee was just awful. All in all we felt perfectly safe and clean but the bedding really needs some work and some of the staff could use some training.
Bodde her 1 natt i april 2024

6/10 – Grei

ruth

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The bathroom fan was on the entire time I was there. I could hear the people who stayed in the room above mine walking around. Breakfast was good. Facility was modern but not clean in corners. When I moved the ironing board,there was a lot of dust
Bodde her 1 natt i april 2024

4/10 – Dårlig

Jackson

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Room was dirty. Walls dirty, doors greasy, bathroom fan never been cleaned.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Holly

Bodde her 1 natt i april 2024

6/10 – Grei

Masoud

Reiste med familie
Likte ikke: Renhold og personale og service
Overall the hotel is short staff. On a bust weekend day, there is no enough breakfast. Inside and outside needs better cleaning.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Phillip

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a very clean hotel with a lot of great spaces for sitting and relaxing. The breakfast had a lot of options with fresh fruits, cereals, oatmeal, and the normal breakfast offerings.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Helen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Alvaro

Bodde her 7 netter i mars 2024

6/10 – Grei

tyra

Reiste med familie
I didn't like that there wasn't a microwave in the room. In order to heat foods we had to use lobby microwave and it's not always cleaned. I also didn't like that the rooms didn't have drawers or closets. Overall it was decent for the price
Bodde her 3 netter i mars 2024

8/10 – Bra

Quentin

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
liked the room size, bright fun colors, staff was nice. nice comp. breakfast.
Bodde her 1 natt i april 2024

8/10 – Bra

Brent

Reiste med partner, Forretningsreisende
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pleasant stay.
Bodde her 1 natt i mars 2024

6/10 – Grei

Lynn

Acceptable but room ceiling had several areas where there’d clearly been leaks, pre checkin cleaning was cursory, and the fan not was very noisy
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Brenda

Likte: Renhold og personale og service
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Sara

Bodde her 1 natt i mars 2024

6/10 – Grei

Noel

Reiste med familie
Likte ikke: Fasiliteter
Staffs are so so.. nothing particular Breakfast was actually pretty good and coffee was great Parking lot was ample Neighborhood seems very rundown dead industrial area But, the worst of all was the hotel room was extremely filthy I didn't want to walk around barefoot. Do you really mop the floor at all? try steam cleaning maybe???
Bodde her 2 netter i mars 2024

8/10 – Bra

Amy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like that this location has self parking, so you don't have to pay another $25 a night for a spot for your vehicle.
Bodde her 1 natt i mars 2024

8/10 – Bra

Jonathan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Angela

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

8/10 – Bra

larry

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
staff was very helpful.room was very clean breakfast was good
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Chelsie

Bodde her 1 natt i mars 2024

6/10 – Grei

Nikie

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Request for a recliner in our room for 2 nights of our stay by calling the property, explaining we were there for my Nephews heart surgery at Cleveland clinic that he wasn’t able to lay flat and was told that the recliner would be there only to arrive to no recliner in the room. Our request for additional pillows was available until the night before we left, he didn’t need them then! Housekeeping signage was confusing. The room signage said rooms were clean every other day but found signage in the hall saying it had to be requested 24 hours in advance. Either way I wasn’t pleased to be in a room 3 days without any housekeeping! On a brighter note the breakfast bar was nice!
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Cynthia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

6/10 – Grei

Faiz og Bloomington

Forretningsreisende
Likte: Renhold
Likte ikke: Personale og service
Is not like before
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Todd

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love staying here!
Bodde her 1 natt i februar 2024