Eksteriør
Sjekk tilgjengelighet

Anmeldelser av Holiday Inn Express Cleveland Downtown, an IHG Hotel

2.5 out of 5
Holiday Inn Express Cleveland Downtown, an IHG Hotel
629 Euclid Ave, Cleveland, OH

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 694 av totalt 1435 anmeldelser." "
Rangering på 8 − Bra. 352 av totalt 1435 anmeldelser." "
Rangering på 6 − Grei. 192 av totalt 1435 anmeldelser." "
Rangering på 4 − Dårlig. 104 av totalt 1435 anmeldelser." "
Rangering på 2 − Forferdelig. 93 av totalt 1435 anmeldelser." "

8,4/10

Renhold

8,6/10

Personale og service

7,8/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Tami

Reiste med en gruppe
hotel needs serious maintenance
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Elizabeth

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice
Bodde her 4 netter i mars 2024

8/10 – Bra

Scott

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ok
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Marchelle

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is dirty, smells like sewer, the staff was not friendly , inattentive, the bed linen had stains. The only thing that was great were the personality and helpfulness of monica and mary at the breakfast bar!
Bodde her 1 natt i mai 2024

6/10 – Grei

Nicholas

Reiste med familie
Likte ikke: Fasiliteter
This is an old building; first floor lobby smelled musty; so did room. Bathroom floor continually wet in spots -leak from somewhere! Baseboards in bathroom looked about 50 years old (seriously) with bulging wall and wood, cracked-looked like tile updated and renovation stopped there. Expensive valet parking.
Bodde her 1 natt i mai 2024
Svar fra BKub den 26. mai 2024
Thank you for your review

6/10 – Grei

Christina

Likte: Personale og service
Bodde her 1 natt i mai 2024
Svar fra BKub den 26. mai 2024
Thank you for your review

10/10 – Utmerket

herbert

L
Bodde her 1 natt i mai 2024
Svar fra BKub den 26. mai 2024
Thank you for your review

8/10 – Bra

Maria

Reiste med familie
Likte: Personale og service og fasiliteter
Parking expensive and elevator so small and old
Bodde her 1 natt i januar 2024
Svar fra BKub den 26. mai 2024
Thank you for your review

10/10 – Utmerket

Judith Anne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Unique property in a great location. Lovely breakfast.
Bodde her 4 netter i mai 2024
Svar fra BKub den 26. mai 2024
Thank you for your review

8/10 – Bra

Eric

Likte: Renhold og personale og service
This is a old style bank converted to a hotel. Although my room was spacious, it feels like the hotel was created "on the cheap.". There are no in-room safes (!?), the dresser drawers don't stay closed, the cable line-up card only listed the first half of the channels (!?), and the key card system to operate the elevators and rooms were balky..
Bodde her 3 netter i mai 2024
Svar fra BKub den 26. mai 2024
Thank you for your review

6/10 – Grei

Michael

Reiste med partner
Likte: Renhold
Very average.
Bodde her 2 netter i mai 2024
Svar fra BKub den 26. mai 2024
Thank you for your review

10/10 – Utmerket

Tracy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and wonderful staff. Breakfast was beyond what I expected!!!
Bodde her 1 natt i mai 2024
Svar fra BKub den 26. mai 2024
Thank you for your review

10/10 – Utmerket

Janet Lee og Hutchinson

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
-
Bodde her 5 netter i mai 2024
Svar fra BKub den 26. mai 2024
Thank you for your review

10/10 – Utmerket

Kaitlin

Reiste med partner
Likte: Renhold og personale og service
I loved that it was located close to everything !
Bodde her 1 natt i mai 2024
Svar fra BKub den 26. mai 2024
Thank you for your review

6/10 – Grei

Robert

Likte: Renhold og personale og service
It appears that the building itself is just very old and limited rehabilitation has been done to bring it up to date. The hallways are so dim and the blue bulbs of the hall lights cast a clinical, antiseptic glow. The lobby is dark and uninviting. The keys cards have to held in a certain way in order to use the elevator, and the key card proved problematic in activating one of the elevators. The heavy drapes of the room are just grim and depressing. The breakfast area is adequate, but nothing special, though the woman on duty was very helpful and attentive. The staff was very helpful and directing me to places for which I needed help and recommended a coffee place that turned out to be very pleasant. The staff is doing its best with a structure that could use improvement.
Bodde her 1 natt i mai 2024
Svar fra BKub den 26. mai 2024
Thank you for your review

4/10 – Dårlig

Michele

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The water wouldn't stay in the jetted tub. I had to keep it filled by running water on. At breakfast my husband tried to toast his bread the toaster kept giving him warm bread. I won't be back for the money I spent it should of been better.
Bodde her 1 natt i mai 2024
Svar fra BKub den 26. mai 2024
Thank you for your review

10/10 – Utmerket

Dianne and Michael og Banksia Grove

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place to stay on short notice, easy to get around
Bodde her 1 natt i mai 2024
Svar fra BKub den 26. mai 2024
Thank you for your review

10/10 – Utmerket

Gearl og Columbus

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed our stay, perfect location especially for Cavs basketball game and Guardians baseball game.
Bodde her 1 natt i mai 2024
Svar fra BKub den 26. mai 2024
Thank you for your review

8/10 – Bra

Chris

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Did not originally get the room i had reserved. I asked the front desk regarding it and was then moved to the room I had reserved. I was then charged another $50 dollars on top of that. That was the only disappointing thing about it.
Bodde her 1 natt i mai 2024
Svar fra BKub den 26. mai 2024
Thank you for your review

10/10 – Utmerket

Lindsay

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Walkable neighborhood and rooms are really spacious!
Bodde her 1 natt i mai 2024
Svar fra BKub den 26. mai 2024
Thank you for your review

6/10 – Grei

Jessica

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Needs updates
Bodde her 1 natt i mai 2024
Svar fra BKub den 26. mai 2024
Thank you for your review

10/10 – Utmerket

Joseph

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff made this place! Furniture and lighting way outdated. Not a romantic place.
Bodde her 1 natt i mai 2024
Svar fra BKub den 26. mai 2024
Thank you for your review

8/10 – Bra

Ted

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra BKubik den 12. mai 2024
Thank you for your review

8/10 – Bra

Bill

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Found it odd that room had a mini fridge but no microwave
Bodde her 1 natt i mai 2024
Svar fra BKubik den 12. mai 2024
Thank you for your review.

2/10 – Forferdelig

Sharon

Reiste med partner
Check in was too rushed, keys were not properly programmed and did not work. No explanation on internet. Very dimly lit lobby.
Bodde her 1 natt i mai 2024
Svar fra BKubik den 12. mai 2024
I apologize you experienced some issues during your stay. We do hope to provide a better experience the next time you are in the Cleveland area.

10/10 – Utmerket

Brandy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our room was very clean and larger. We loved the high ceilings. The breakfast was amazing.
Bodde her 2 netter i mars 2024
Svar fra BKubik den 12. mai 2024
Thank you for your review Brandy!

6/10 – Grei

Heidi

Likte: Personale og service
Likte ikke: Renhold
location a little sketchy, but building is cool and easy. Paint job is awful and needed dusting
Bodde her 2 netter i mai 2024
Svar fra BKubik den 12. mai 2024
Thank you for your review Heidi!

6/10 – Grei

Heidi

Forretningsreisende, Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Location and type of building was nice....but place needed dusting and paint job was bad.
Bodde her 1 natt i mai 2024
Svar fra BKubik den 12. mai 2024
Thank you for your review Heidi.

10/10 – Utmerket

Andrew

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s close to Progressive Field
Bodde her 1 natt i mai 2024
Svar fra BKubik den 12. mai 2024
Thank you for your review Andrew!

10/10 – Utmerket

Takashi

Bodde her 1 natt i april 2024
Svar fra BKub den 26. mai 2024
Thank you for your review

10/10 – Utmerket

Shawntel

Bodde her 1 natt i april 2024
Svar fra BKubik den 5. mai 2024
Come see us again soon!

10/10 – Utmerket

Chris

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff. The room was perfect.
Bodde her 1 natt i april 2024
Svar fra BKubik den 5. mai 2024
Come see us again soon!

6/10 – Grei

donald og albion

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra BKubik den 5. mai 2024
Thank you for your review

8/10 – Bra

Debbie

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024
Svar fra BKubik den 5. mai 2024
Come see us again soon!

6/10 – Grei

Kelly

Likte: Personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i april 2024
Svar fra BKubik den 5. mai 2024
Thank you for your review!

10/10 – Utmerket

Alicia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not a fan of the elevators, and the breakfast area could use some updating, but the rooms were nice and the beds were comfortable.
Bodde her 1 natt i april 2024
Svar fra BKubik den 5. mai 2024
Come see us again soon!

10/10 – Utmerket

Cynthia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a huge room. Quiet.
Bodde her 1 natt i april 2024
Svar fra BKubik den 5. mai 2024
Come see us again soon!

6/10 – Grei

Tonya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra BKubik den 5. mai 2024
Thank you for your review!

2/10 – Forferdelig

MaryBeth

Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The hotel needs a complete overhaul. The best thing about it is the location, walkable to stadium, arena, and Rock and Roll Hall of fame. The lobby is unwelcoming/uninviting. There were stains on the gym floor. We exited the back side of the lobby and were greeted by disgustingly smelly garbage and grease(?) on the ground. Our room, while large was not good. The floor near the waste and recycle bins was sticky. That giant soaker tub is ridiculous, it would take forever to fill and is unappealing. The steps up to it made it dangerous to get in and out of the shower. All of the grout on the tile floor in the bathroom was pulverized, almost like it was dirt. Our king bed didn't have a second nightstand even though there was room. We could hear everything from our neighbors though the adjoining door (and I mean everything) and had to sleep with headphones on. They need to get rid of this and put in proper insulation.
Bodde her 4 netter i april 2024
Svar fra BKubik den 5. mai 2024
I apologize you experienced some issues during your stay.

2/10 – Forferdelig

Peter

Reiste med partner
Likte ikke: Personale og service og fasiliteter
I would not recommend staying at this place. We arrived a little earlier than check in time and was not allowed to check in which is understandable. We came back at 4 which is the stated check in time. We couldn’t check in because they said system was down but the people in line behind were checking in. When we asked why they told us our room wasn’t available yet. They couldn’t reach anyone from housekeeping After 30 minutes of waiting and watching others check in I asked again They said our room still isn’t available and just said do you want refunded and were extremely rude. They didn’t even consider our plans that were being ruined and had zero sympathy when told about them. This was probably the worst customer service we have ever experienced and will never stay here in the future
Bodde her 1 natt i april 2024
Svar fra BKubik den 5. mai 2024
I apologize you experienced some issues during your stay.

10/10 – Utmerket

Adam

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra BKubik den 5. mai 2024
Come see us again soon!

4/10 – Dårlig

Britney

Likte ikke: Renhold og personale og service
Bodde her 1 natt i april 2024
Svar fra BKubik den 5. mai 2024
Thank you for your review

10/10 – Utmerket

Dale

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy walking to everything!
Bodde her 3 netter i april 2024
Svar fra BKubik den 5. mai 2024
Come see us again soon!

8/10 – Bra

Edward

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location
Bodde her 2 netter i april 2024
Svar fra BKubik den 5. mai 2024
Come see us again soon!

8/10 – Bra

CONSTANCE

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was beautiful. Loved the Architecture
Bodde her 4 netter i april 2024
Svar fra BKubik den 5. mai 2024
Come see us again soon!

8/10 – Bra

Julie

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Very old building but great location
Bodde her 4 netter i april 2024
Svar fra BKubik den 5. mai 2024
Come see us again soon!

10/10 – Utmerket

Hariom

Bodde her 1 natt i mars 2024
Svar fra BKubik den 5. mai 2024
Come see us again soon!

10/10 – Utmerket

Paul og Boiling Springs

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra BKubik den 12. apr. 2024
Thank you Paul come see us again soon!

8/10 – Bra

Raul

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Old bank turned hotel. Nice high ceilings and hard wood floors. Elevators worked fast even though old. Staff was amazing and helpful and very friendly. In a great area of downtown walk to Rocket Mortgage arena. The second door look on room did I not work, telephone not connected and flush mechanism on toilet broke. They did fix it right away for us
Bodde her 4 netter i april 2024
Svar fra BKubik den 12. apr. 2024
Come see us again soon!

10/10 – Utmerket

Kevin og DEFIANCE

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location
Bodde her 3 netter i mars 2024
Svar fra BKubik den 6. apr. 2024
Thank you Kevin for your feedback!