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Anmeldelser av Hampton Inn & Suites Cincinnati-Downtown

2.5 out of 5
Hampton Inn & Suites Cincinnati-Downtown
617 Vine Street, Suite A, Cincinnati, OH

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 416 av totalt 1005 anmeldelser." "
Rangering på 8 − Bra. 292 av totalt 1005 anmeldelser." "
Rangering på 6 − Grei. 141 av totalt 1005 anmeldelser." "
Rangering på 4 − Dårlig. 74 av totalt 1005 anmeldelser." "
Rangering på 2 − Forferdelig. 82 av totalt 1005 anmeldelser." "

8,4/10

Renhold

8,2/10

Personale og service

7,6/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Tore

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel :)
Great hotel, friendly staff. All positive :)
Bodde her 1 natt i juli 2023
Svar fra Amanda Reynolds-Dual AGM den 8. aug. 2023
Thank you for your recent stay at our hotel! We are glad you enjoyed yourself! We can't wait to welcome you back again!

8/10 – Bra

Anthony

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good stay!
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Katie og Green Bay

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
The TV / internet didn’t work. The breakfast was below average. The valet was not a quick and easy process. The staff was friendly but didn’t offer much help. When calling from the room with concerns, the line just rang and rang.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Dynaha

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Genuinely love my stay here valet parking made it a bliss rooms were 10 out of 10 quiet clean can’t wait to go back!
Bodde her 2 netter i mai 2024

8/10 – Bra

Heesook og Buena Park

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I like this place but parking is not good.
Bodde her 1 natt i mai 2024

8/10 – Bra

Gregg

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The building is cool. The old Cincy Enquirer Building. Great restaurants within walking distance or easy Uber ride. Homeless situation isn’t good but you get that with any downtown.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Chris

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a quick stop for us. Within walking distance of everything we wanted to see. Large clean rooms, continental breakfast in the morning to get you on your way. Would stay here again for sure.
Bodde her 1 natt i april 2024

6/10 – Grei

Joseph

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Hard to find an Ice maker that worked. No safe or fridge in room. For what it cost, these should be included! Front desk was responsive to requests. There was a leak in the ceiling in the hallway.Homeless around hotel. Close to stadium and free city connector. Felt safe in the city.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Denelle

Bodde her 1 natt i mai 2024

6/10 – Grei

Sarah

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Cora

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Christy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We were so pleasantly surprised with the size and quality of the room. But the best surprise was the kindness and attentiveness of every single staff member we encountered. Excellent stay!
Bodde her 2 netter i april 2024

8/10 – Bra

Aaron

Bodde her 4 netter i april 2024

8/10 – Bra

Jason

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I would stay again
Bodde her 2 netter i april 2024
Svar fra Aspasia den 29. apr. 2024
Thank you for your feedback!

2/10 – Forferdelig

Kenneth

Bodde her 1 natt i april 2024

8/10 – Bra

Owen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Non-valet parking was terrible. No instructions pre-arrival on how to park yourself. Garage next-door seemed most likely. "Guest parking" signs there presumably referred to Hampton guests. All elevators broken. Only saved from taking stairs to wrong level by another guest; no signs to Hampton. Front desk didn't seem to care.
Bodde her 3 netter i april 2024
Svar fra Aspasia den 29. apr. 2024
Thank you for your feedback! I am sorry for the inconvenience that the self-parking option gave you during your stay with us. I appreciate your feedback so I can share it with the garage management so they can help us improve in the future. We hope to have the opportunity to welcome you back!

4/10 – Dårlig

Deanna

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Horrible check in process! They didn’t know how to check me in. Could find my reservation. Lost 2 hours of my event at the Hard Rock.
Bodde her 1 natt i april 2024
Svar fra Aspasia den 18. apr. 2024
I wanted to reach out and not only thank you for your feedback, but to also apologize for the poor experience that you had while at our hotel. Without your feedback, we would not be able to improve. We hope to have the opportunity to welcome you back in the future to provide you with a much better experience.

10/10 – Utmerket

Heatther

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was wonderful.
Bodde her 1 natt i april 2024
Svar fra Aspasia den 18. apr. 2024
Thank you for your feedback!

4/10 – Dårlig

Jon

Reiste med familie, Reiste med kjæledyr
Was supposed to be pet friendly but nowhere close to take your dog. Park was not close . Parking garage no elevator worked . So I was very disappointed
Bodde her 1 natt i april 2024
Svar fra Allison Feller den 14. apr. 2024
Thank you for bringing your fur family with you and staying with us. We try to make the city life as comfortable as possible and apologize for the inconveniences you encountered.

8/10 – Bra

Rhonda

Bodde her 3 netter i mars 2024
Svar fra Aspasia den 29. apr. 2024
Thank you for your feedback! We hope to have the opportunity to serve you again in the future.

10/10 – Utmerket

Carrie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Aspasia den 18. apr. 2024
Thank you for your feedback!

8/10 – Bra

Nichole

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, convenient location.
Bodde her 3 netter i mars 2024
Svar fra Aspasia den 31. mars 2024
Thank you for your feedback! We hope to have the opportunity to welcome you back very soon!

10/10 – Utmerket

Grace

Bodde her 3 netter i februar 2024
Svar fra Aspasia den 18. apr. 2024
Thank you for your feedback!

8/10 – Bra

Albana

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
We arrived by 6.30pm and it was difficult to find the reception. I had to ask around where the reception was and once I found it on the first floor, no one was there. Called on both side and finally someone came to help me check in. The overall experience was ok. the receptionist the next morning for the check out was nice and the guy on the valet parking was helpful.
Bodde her 1 natt i mars 2024
Svar fra Aspasia den 23. mars 2024
Thank you for your feedback!

10/10 – Utmerket

Christina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nothing to complain about for the hotel itself besides be prepared to walk when arriving unless you’re doing valet. Parking garage was right around the corner and we never felt unsafe but PG elevator smelled strongly of urine (7th st). Room was very cozy. Breakfast was really good. Staff very nice.
Bodde her 1 natt i mars 2024
Svar fra Aspasia den 23. mars 2024
Thank you for your feedback! We hope to be able to welcome you back in the future!

6/10 – Grei

Bradley

Bodde her 1 natt i mars 2024
Svar fra Aspasia den 18. apr. 2024
Thank you for your feedback!

10/10 – Utmerket

Alain J

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Huge room - very clean
Bodde her 1 natt i februar 2024
Svar fra Kari den 4. mars 2024
Thank you for the excellent review of your recent stay! We look forward to welcoming you back soon.

10/10 – Utmerket

Yesenia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good for Downtown Plans
Easy check-in and checkout, good central location, I was actually able to catch public transit to the airport after.
Bodde her 1 natt i februar 2024
Svar fra Kari den 26. feb. 2024
Thank you for the excellent feedback regarding your recent stay! We look forward to welcoming you back soon.

10/10 – Utmerket

Susan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024
Svar fra Kari den 21. feb. 2024
Thank you for the excellent rating!

10/10 – Utmerket

Jamie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff are amazing!! Thank you for a great stay!
Bodde her 1 natt i januar 2024
Svar fra Kari den 16. feb. 2024
Thank you for the excellent feedback! We look forward to welcoming you back soon.

10/10 – Utmerket

katie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was pretty and spacious and the beds and pillows were super comfy! It was a relaxing night!
Bodde her 1 natt i februar 2024
Svar fra Kari den 16. feb. 2024
Thank you for the excellent review of your recent stay! We look forward to welcoming you back soon.

8/10 – Bra

Cari

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The building of hotel was really cool. The room was WONDERFUL! Jemar with valet was wonderful. Front entrance lady was extremely helpful & friendly. Need to know to use your key in elevator to get to room.
Bodde her 1 natt i februar 2024
Svar fra Kari den 16. feb. 2024
Thank you for the great feedback! We look forward to welcoming you back soon.

10/10 – Utmerket

Michelle

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Check in process was a breeze. Beds were comfortable and clean. The bathroom had some previous water damage but glad they did not think it was from us. Breakfast was less than par, with kielbasa like sausage instead of breakfast sausage and undercooked tots. Parking in the garage next door was surprisingly cheaper than estimated on the website, but you had to face going down stairs/elevator reaking of urine. This was a fine option for 1 night downtown.
Bodde her 1 natt i januar 2024
Svar fra Kari den 9. feb. 2024
Thank you for the feedback regarding your recent stay! We sincerely apologize breakfast did not meet your standards. We will share your comments with our F&B team as a training opportunity. We look forward to welcoming you back when your travels return you to Cincinnati.

8/10 – Bra

Tim

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Kari den 9. feb. 2024
Thank you for the great rating!

10/10 – Utmerket

Nathen

Bodde her 1 natt i januar 2024
Svar fra Aspasia den 23. mars 2024
Thank you for your feedback!

10/10 – Utmerket

Kaylah

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Valet Icicles
Everything was clean and the beds were very comfortable. No issues with service but we didn’t require any. Valet was prompt and helpful with bags and questions. I did feel awful for them because the room they worked in had no heat. But they didn’t complain.
Bodde her 1 natt i januar 2024
Svar fra Kari den 9. feb. 2024
Thank you for the excellent feedback regarding your recent stay! We look forward to welcoming you back soon.

8/10 – Bra

Lisa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a show at the Hard Rock Casino. The hotel was nice and close and an easy drive. We could have walked it, but it was so cold. Breakfast in the morning was great!!!
Bodde her 1 natt i januar 2024
Svar fra Kari den 9. feb. 2024
Thank you for the great feedback! We look forward to welcoming you back soon.

10/10 – Utmerket

chandrasekaran bodicharla

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good
Bodde her 2 netter i januar 2024
Svar fra Kari den 9. feb. 2024
Thank you for the excellent rating!

8/10 – Bra

Ashley

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Everything was great! Only issue was the door. Had to really slam it to close it and really push hard to get it open. Other than that, no complaints!
Bodde her 2 netter i januar 2024
Svar fra Kari den 9. feb. 2024
Thank you for the great feedback! We'll have engineering take a look at the door & fix it. We look forward to welcoming you back soon.

10/10 – Utmerket

Emily

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very friendly. Room was clean but hard to control the temperature. Location was fantastic. The breakfast not very good but was overall a good place to stay. I would stay there again.
Bodde her 1 natt i januar 2024
Svar fra Kari den 9. feb. 2024
Thank you for the excellent rating & feedback on your recent stay! We look forward to welcoming you back soon.

8/10 – Bra

Melissa

Likte: Personale og service
When we checked in the room we were given was locked from the inside. They said they were sending housekeepeing but never did. I went back to desk 2 times to alert them. Then asked for a did room . The room we received was nice and quiet. Also, when I went to alert the desk the third time there was another couple saying their room was also locked and inhabited!! How does this happen?? After we were set in another room , all was well .
Bodde her 2 netter i desember 2023
Svar fra Amanda Reynolds-Dual AGM den 11. jan. 2024
Thank you for your recent stay at our hotel. We are sorry to hear that you experienced difficulties during your stay. We will take your issues into consideration as we work with our team on service standards. We hope you will consider staying with us in the future.

8/10 – Bra

Joyce

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Didn’t like the parking. You have to park in a parking garage that is to far away from entrance of the hotel. It's extremely difficult to manage your luggage, your children and do all that walking just to get to the hotel. If you are by yourself traveling it might be easier. But definitely not convenient. Especially when you have children.
Bodde her 1 natt i januar 2024
Svar fra Amanda Reynolds-Dual AGM den 11. jan. 2024
Thank you for your recent stay at our hotel. We are sorry to hear that you experienced difficulties with the parking garage during your stay. We will take your concerns under advisement as we are constantly trying to improve our guest's experience. We hope you will consider staying with us in the future.

6/10 – Grei

Andrew

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Hotel and room was clean, but room was not ready at check-in and no advanced notice from the hotel that there would be a delay. Many guests were in the hotel lobby waiting for nearly 3 hours to get access to their rooms. Communication from the hotel/management has an opportunity for improvement.
Bodde her 1 natt i desember 2023
Svar fra Amanda Reynolds-Dual AGM den 11. jan. 2024
Thank you for your recent stay at our hotel. We are sorry to hear that you had difficulties during check it. We will take your feedback into consideration as we constantly strive to improve our guest experience. We hope you will consider staying with us in the future.

10/10 – Utmerket

Kip og Mason

Bodde her 1 natt i desember 2023
Svar fra Amanda Reynolds-Dual AGM den 11. jan. 2024
Thank you for your recent stay at our hotel. We are glad you enjoyed yourself!

10/10 – Utmerket

Regina og Bloomington

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Kudos to Lawrence Carter. Best manager ever! I was charged for the room even though it was pre-paid and he was able to fix it in no time. A most valued employee in spades! And it made our stay great!
Bodde her 1 natt i desember 2023
Svar fra Amanda Reynolds-Dual AGM den 12. des. 2023
We are glad to hear that Lawrence was able to assist you with your issue! I will be sure to pass along the kind words to him! We can't wait to welcome you back again!

10/10 – Utmerket

Robert

Bodde her 4 netter i desember 2023
Svar fra Amanda Reynolds-Dual AGM den 12. des. 2023
Thank you for your recent stay with us! We are glad you enjoyed yourself! We can't wait to welcome you back!

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Check in with Lawrence was excellent! Bathroom fan did not work.
Bodde her 1 natt i desember 2023
Svar fra Amanda Reynolds-Dual AGM den 12. des. 2023
We are glad to hear Lawrence was able to assist you with your issue. We will pass along this information to our maintenance team so that we can resolve this issue for the future. We can't wait to welcome you back again!

8/10 – Bra

Julie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The digital key was a little tricky to figure out on the elevator, but thankfully a stranger helped. The hotel was beautiful but only had $42 valet parking that wasn't mentioned in the reservation. I called several times on the way to inquire but no one answered the phone. I googled and found a parking option right beside the hotel for $12. The breakfast was decent but not great. The property is conveniently located to the Taft theater and dining options. We stayed on the 11th floor but there's no view. One other small thing was the lotion dispenser was empty in the bathroom and a light was out over the mirror.
Bodde her 1 natt i november 2023
Svar fra Amanda Reynolds-Dual AGM den 5. des. 2023
Thank you for taking the time to share your experience at our hotel. We appreciate your feedback. We will be sure to funnel your concerns to the proper departments to ensure these issues don't arise in the future. We hope to be able to welcome you back!

10/10 – Utmerket

Wendy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and Libby was nice. Staff was exceptional
Bodde her 1 natt i november 2023
Svar fra Amanda Reynolds-Dual AGM den 29. nov. 2023
Thank you for staying with us! We can't wait to welcome you back again!

10/10 – Utmerket

Casey

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to great restaurants, 0.4 miles to Bengals Stadium. Clean, quiet, king room was huge! Room key access for guest floors creates a feeling of safety/ security.
Bodde her 1 natt i november 2023
Svar fra Amanda Reynolds-Dual AGM den 29. nov. 2023
Thank you for staying with us! We can't wait to welcome you back again!