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Anmeldelser av Virgin Hotels Chicago

4.5 out of 5
Virgin Hotels Chicago
203 N Wabash Ave, Chicago, IL

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 721 av totalt 1005 anmeldelser." "
Rangering på 8 − Bra. 160 av totalt 1005 anmeldelser." "
Rangering på 6 − Grei. 69 av totalt 1005 anmeldelser." "
Rangering på 4 − Dårlig. 29 av totalt 1005 anmeldelser." "
Rangering på 2 − Forferdelig. 26 av totalt 1005 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

9,0/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Christovao

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Um ótimo local para ficar e conhecer Chicago
Bodde her 6 netter i mai 2024
Svar fra Frankie den 26. mai 2024
Obrigado por compartilhar esta avaliação positiva. Agradecemos tanto a nossa localização aqui em Chicagoà medida que tu fazes. Esperamos que você volte em breve quando estiver na vizinhança.

10/10 – Utmerket

karla

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Frankie den 17. mai 2024
Thank you for visiting!

10/10 – Utmerket

Yuselys

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have a plenty staying at this hotel has the best locations and restaurant is so good
Bodde her 3 netter i mai 2024
Svar fra Shay P den 15. mai 2024
Thank you for your feedback. We appreciate you. We look forward to you staying with us again.

10/10 – Utmerket

Catie og Lafayette

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just disappointed the rooftop was packed and had so many people on the elevator….would have liked to enjoy the rooftop just hotel guests..
Bodde her 2 netter i mai 2024
Svar fra AJ den 13. mai 2024
Thank you for sharing your feedback.

10/10 – Utmerket

Logan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location
Bodde her 2 netter i mai 2024
Svar fra AJ den 13. mai 2024
Thank you for your feedback!

8/10 – Bra

aaron

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cool vibe and good value for the rooms. Was a bit loud of an area and windows didn’t have shades to block out sun. Great gym and convenient coffee shop on premises. Would stay again.
Bodde her 4 netter i mai 2024
Svar fra AJ den 12. mai 2024
Thank you for sharing your experience!

10/10 – Utmerket

Cecilia og South bend

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We love staying here with our pets
Bodde her 1 natt i mai 2024
Svar fra AJ den 12. mai 2024
Thank you for your feedback! Please visit us again soon.

8/10 – Bra

Barry

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra AJ den 12. mai 2024
Thank you for your feedback.

10/10 – Utmerket

Rosetta

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyone was super friendly and helpful. Attention to Lots of little details makes this hotel stand out. Comfortable, clean, pretty and walkable to everything we wanted to see and do. Near the Lake. Easy to go for a run or walk in the parks and by the water. Easy parking by valet or nearby. Nice gym with easy access. Several places to sit with a cup of coffee and relax between sites. One thing to note, the rooftop is only open certain hours. Thanks everyone from DAndre for food sugggestions to the front desk for going above and beyond to get a luggage scale and then battery for us to speedy deliver for extra towels, you all made us feel super special and welcome
Bodde her 1 natt i mai 2024
Svar fra AJ den 11. mai 2024
Thank you for sharing your review! We're glad you enjoyed your stay and will certainly share your comments with Deandre.

10/10 – Utmerket

Pranab

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was excellent. Danny Mitchell was outstanding going out of way to help
Bodde her 3 netter i mai 2024
Svar fra Shay P den 8. mai 2024
Thank you so much for your feedback. We let Danny know that you had kind words to say in regard to his performance. We look forward to seeing you again in the future.

10/10 – Utmerket

Dana

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The front desk staff was very nice and helpful. Easy to get to trains or just walk to where you wanted to go.
Bodde her 3 netter i mai 2024
Svar fra Shay P den 8. mai 2024
Thank you so much for your feedback.

10/10 – Utmerket

Aron

Bodde her 3 netter i april 2024
Svar fra Shay P den 27. mai 2024
Thank you for your feedback. We look forward to you staying with us again.

10/10 – Utmerket

Biljana og Hanover Park

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing staff
Bodde her 1 natt i mai 2024
Svar fra Shay P den 7. mai 2024
Thank you for your feedback.

10/10 – Utmerket

Michael og Portland

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect location
Bodde her 4 netter i mai 2024
Svar fra Shay P den 6. mai 2024
Thank you so much for your feedback. We appreciate you and look forward to you staying with us again in the future.

10/10 – Utmerket

David

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The best hotel in Chicago. It really is that good.
Bodde her 2 netter i mai 2024
Svar fra Shay P den 6. mai 2024
Thank you so much for your feedback. We appreciate you and look forward to you staying with us again in the future.

10/10 – Utmerket

Cheryl

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Comfortable and good size room with great amenities. Staff was very attentive and friendly. Loved Miss Ricky’s food and the view from the roof top bar. Had a drink at the 2nd floor bar as we waited for an event to finish before we went to the roof top. The bartender - Anastasia - was amazing!
Bodde her 1 natt i mai 2024
Svar fra Shay P den 6. mai 2024
Thank you for your feedback. We look forward to having you again in the future.

8/10 – Bra

Russell

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
sits along side of the rail line
Bodde her 1 natt i mai 2024
Svar fra Shay P den 6. mai 2024
Thank you for your feedback. We look forward to having you again in the future.

10/10 – Utmerket

Dianna

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved staying here!
Bodde her 3 netter i mai 2024
Svar fra Shay P den 4. mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Fabiene

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property is at the right location and the staff is friendly. The roof top bar is lit
Bodde her 2 netter i april 2024
Svar fra Shay P den 4. mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Alain

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hébergement près de tout et personnel courtois et aimable Nous y retournerons
Bodde her 4 netter i april 2024
Svar fra Shay P den 4. mai 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

Lorenzo

Ok
Bodde her 6 netter i april 2024
Svar fra AJ den 11. mai 2024
Thank you for your feedback!

10/10 – Utmerket

Carol

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very quiet hotel .. loved loved the vanity in the room
Bodde her 1 natt i april 2024
Svar fra Shay P den 4. mai 2024
Thank you so much for feedback. We appreciate you staying with us.

8/10 – Bra

Colin

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
That parking garage attached to the property is very convenient.
Bodde her 1 natt i april 2024
Svar fra AJ den 3. mai 2024
Thank you for your feedback.

4/10 – Dårlig

RICKY

Likte: Renhold
The condition of both beds was terrible, as the mattresses had sunk in the middle. Because of this, my wife, son, and I never slept well. We woke up early with back pain. It is unacceptable for management to ignore this situation. I will never recommend the Virgin Hotel to anyone.
Bodde her 4 netter i april 2024
Svar fra Shay P den 1. mai 2024
We apologize for the inconvenience. We are truly sorry that our beds are not satisfying to you and will look into this more. Thank you for bringing this to our attention.

8/10 – Bra

Silvina

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice property,excellent location
Bodde her 4 netter i april 2024
Svar fra Shay P den 30. apr. 2024
Thank you for leaving a review for us. You are greatly appreciated. We look forward to having you again.

10/10 – Utmerket

Bruce

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was wonderful. The room was very good and quiet. The staff went above and beyond to make our stay wonderful
Bodde her 5 netter i april 2024
Svar fra AJ den 30. apr. 2024
Thank you for sharing your experience! We're glad you enjoyed your time here with us and look forward to seeing you again.

6/10 – Grei

Alexandre og Studio City

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
Bars and restaurants barely ever opened. Rooftop not available for most of the time on Saturday for a private party. The amenities are part of what you are supposed to get with this hotel, not an optional package. Was unable to use any of them because the bar was closed most of the time, didn’t have any snack and the rooftop closed. Will never return. Too bad because the rooms are decent. Please note lots of noise from metro/train on the block if on lower floors (can still hear on flore 17) and you can hear the rooftop music until 2am (from floor 17, which is 10 floors below the rooftop). So noise insulation is pretty poor in general.
Bodde her 3 netter i april 2024
Svar fra Shay P den 1. mai 2024
We would like to apologize for the inconvenience caused during your stay. We hope in the future you allow us another opportunity to make your stay great.

10/10 – Utmerket

Jenny Maria Christina og Costa Mesa

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I had an excellent stay here. The room was spacious, clean and comfortable.
Bodde her 3 netter i april 2024
Svar fra AJ den 30. apr. 2024
Thank you for your feedback! Please visit us again soon.

10/10 – Utmerket

Kari

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The front desk staff was very nice.
Bodde her 1 natt i april 2024
Svar fra Shay P den 28. apr. 2024
Thank you so much for your feedback. You are greatly appreciated. We look forward to having you stay with us again in the future.

10/10 – Utmerket

Sasha

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay. My new Chicago hotel
Bodde her 2 netter i april 2024
Svar fra Shay P den 28. apr. 2024
Thank you so much for your feedback. You are greatly appreciated. We look forward to having you stay with us again in the future.

10/10 – Utmerket

Daniel

Great
Bodde her 4 netter i april 2024
Svar fra Shay P den 25. apr. 2024
Thank you so much for your response. We look forward to you staying with us again.

10/10 – Utmerket

Autumn

Bodde her 2 netter i januar 2024
Svar fra Shay P den 15. mai 2024
Thank you for your feedback. We appreciate you. We look forward to you staying with us again.

10/10 – Utmerket

Lucie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well designed, stylish room. Great restaurant and coffee shop. Amazing views from rooftop bar.
Bodde her 2 netter i april 2024
Svar fra Shay P den 25. apr. 2024
Thank you so much for your response. We look forward to you staying with us again.

8/10 – Bra

Christine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is very nice. Our only complaint is that there is a limitation on how low the AC will go. It was quite warm at night.
Bodde her 3 netter i april 2024
Svar fra Shay P den 25. apr. 2024
Thank you so much for your response. We look forward to you staying with us again.

10/10 – Utmerket

Ryan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location with an excellent on property coffee shop. Really nice room.
Bodde her 3 netter i april 2024
Svar fra Shay P den 21. apr. 2024
Thank you so much for your feedback. We appreciate you choosing to stay with us.

10/10 – Utmerket

Amaria

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super elegant hotel walkable just about anywhere in Chicago.
Bodde her 1 natt i april 2024
Svar fra Shay P den 21. apr. 2024
Thank you so much for your feedback. We appreciate you choosing to stay with us.

8/10 – Bra

Michelle

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A fun spot in a great location.
Bodde her 1 natt i april 2024
Svar fra AJ den 20. apr. 2024
Thank you for sharing your experience! Please visit us again.

10/10 – Utmerket

Sherita

Bodde her 2 netter i april 2024
Svar fra AJ den 10. mai 2024
Thank you for your feedback!

10/10 – Utmerket

Douglas

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very helpful staff
Bodde her 1 natt i april 2024
Svar fra AJ den 20. apr. 2024
Thank you for your feedback. Please visit us again soon.

10/10 – Utmerket

Dante

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Please provide better parking and valet
Bodde her 1 natt i mars 2024
Svar fra AJ den 19. apr. 2024
Thank you for your feedback.

10/10 – Utmerket

rick

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was excellent. Great value and hip place to stay.
Bodde her 1 natt i april 2024
Svar fra AJ den 19. apr. 2024
Thank you for your feedback! Please visit us again soon.

10/10 – Utmerket

Kevin

Bodde her 2 netter i april 2024
Svar fra Shay P den 8. mai 2024
Thank you so much for your feedback!

4/10 – Dårlig

Allison

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Virgin has the room amenities down. The room was comfortable and well appointed. The gym is well equipped too. I expected to utilise the rooftop bar and 2nd floor library. My partner is handicapped, so I had planned on using hotel spaces for entertainment. Both were rented out the entire weekend. The lobby was chaos with all the revellers jockeying for elevator use. It was not pleasant. I complained to mgmt,. and their response was, “you should have been aware of our events”. Unacceptable. Lost me as a customer in Chicago. Lots to choose from downtown. Stay elsewhere. It’s not the workers. They were nice and gracious. Management needs training.
Bodde her 2 netter i april 2024
Svar fra Shay P den 16. apr. 2024
Hi , I am so sorry that the spaces were booked during your stay here with us and you did not get the overall experience as we have so much to offer. We hope that in the future you give us another chance to WOW you.

10/10 – Utmerket

Rikki

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The bed was SO comfortable and I loved the set up of the room. The vanity and closet areas were absolutely perfect.
Bodde her 2 netter i april 2024
Svar fra AJ den 15. apr. 2024
Thank you for sharing your feedback!

10/10 – Utmerket

Amir og Thornton

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place, friendly staff and clean rooms.
Bodde her 1 natt i april 2024
Svar fra AJ den 15. apr. 2024
Thank you for sharing your feedback!

10/10 – Utmerket

Fleanc

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Shay P den 16. apr. 2024
Thank you so much for your feedback we hope to see you again.

8/10 – Bra

Maira

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice property overall, great location, however service lacked attention and some other things were frustrating . I’ve been waiting for over 2h for bath towels, TV does not work, water pressure in the shower is terrible.
Bodde her 3 netter i april 2024
Svar fra Shay P den 14. apr. 2024
Thank you so much for your feedback. Thank you also for sharing your concerns we will look into those things to prevent the next time you stay with us.

10/10 – Utmerket

camron

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome place
Bodde her 1 natt i april 2024
Svar fra Shay P den 13. apr. 2024
Thank you so much for your feedback. You are greatly appreciated.

10/10 – Utmerket

Aalif

Bodde her 1 natt i mars 2024
Svar fra AJ den 30. apr. 2024
Thank you for your feedback!

10/10 – Utmerket

Brooke

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is my second time staying at the Virgin hotel in Chicago. It’s conveniently located near so many attractions, great restaurants, and the train. The rooms are great and the rain head shower is amazing!
Bodde her 3 netter i april 2024
Svar fra Shay P den 8. apr. 2024
Thank you so much for your feedback. We appreciate you and we look forward to you staying with us again in the future.