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Anmeldelser av The Whitehall Hotel, BW Premier Collection

3.5 out of 5
The Whitehall Hotel, BW Premier Collection
105 E Delaware Pl, Chicago, IL

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 1518 av totalt 3416 anmeldelser." "
Rangering på 8 − Bra. 904 av totalt 3416 anmeldelser." "
Rangering på 6 − Grei. 530 av totalt 3416 anmeldelser." "
Rangering på 4 − Dårlig. 281 av totalt 3416 anmeldelser." "
Rangering på 2 − Forferdelig. 183 av totalt 3416 anmeldelser." "

8,2/10

Renhold

8,6/10

Personale og service

7,0/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Ali

Svar fra Al G. den 13. feb. 2024
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6/10 – Grei

Petter

Reiste med familie
Likte ikke: Renhold og personale og service
Flott beliggenhet, men….
Hotellet ligger flott og nært til det meste. Greit rom, men ikke noe mer enn det, hadde håpet på mer siden det var et superior-rom. Ikke noe kaffe/te på rommet og du måtte betale for kaffe på hotellet. Vi var 3 netter, 2 rom. Ingen av de ble vasket, ikke redd opp seng, ikke tatt ut søppel, ingen nye håndklær eller såper eller dopapir. Hver morgen så ringte de for å sjekke at vi bodde der for de surret med innsjekking. Kommer ikke til å bo her igjen.
Bodde her 2 netter i oktober 2023
Svar fra Al G. den 29. okt. 2023
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8/10 – Bra

Pål

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Hotell med sentral beliggenhet.
Bodde her 4 netter i oktober 2022
Svar fra Al G. den 1. nov. 2022
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10/10 – Utmerket

Arvid

Bodde her 3 netter i september 2022
Svar fra Alicia den 18. okt. 2022
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8/10 – Bra

Frode og OSLO

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bra og sentralt hotell. Fint rom og ellers helt grei standard. Eneste utfordringen var at gjestenettet (wifi) på hotellet var veldig dårlig dessverre.
Bodde her 3 netter i august 2022
Svar fra Al G. den 22. aug. 2022
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8/10 – Bra

Espen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Can recomended
Nice Hotel. Would stay here again. Good value for money. Location Perfect for city exploring. We walked to everything from Ferry cruise to the parks and sea front.
Bodde her 2 netter i juli 2022
Svar fra Al G. den 26. juli 2022
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10/10 – Utmerket

Jennifer

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Everything was great besides it is an older building and older furniture they use. Our ac system did not work in our first room but we were able to get set up to a new room asap. The staff were friendly and helpful. It was easy to get to the subway and was a close walk to pretty much everything.
Bodde her 5 netter i mai 2024

6/10 – Grei

Waldemar

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

6/10 – Grei

Francisco

Forretningsreisende
Likte ikke: Renhold og fasiliteter
There was toilet paper on the toilet upon arrival. The check in was perfect.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

TETIANA

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I like everything
Bodde her 2 netter i mai 2024

6/10 – Grei

yik wang

Reiste med familie
Likte: Personale og service
You need to request for housekeeping, otherwise nobody comes no matter how many nights you stay. There is no security required to enter the hotel, and there is no card needs to be tapped in the elevator to go to any floor. Theoretically any stranger can show up at the door of your room. Although nothing happened during my stay, I felt a bit unsafe.
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Beau

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really liked this hotel.
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Karen

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The area is perfect—great for shopping, dining, sightseeing, etc. However, the hotel is nowhere I'd stay again. It's outdated; they don't provide anything in the room except tea and decaffeinated coffee—which they ran out of. The refrigerator in our room didn't work, and there was no ice/vending machine that I saw. And I'm not sure what their website means regarding luxury bath amenities. There was nothing special, just standard awful soap/shampoo and a lighted mirror that didn't work. It also took forever to get checked in. We got into Chicago around 7:30 a.m., but we'd received a text from The Whitehall stating that if we paid $30/room, we could check in at 11. When we got to the hotel, they told me that paying early was not an option. So, this left us to roam the city until 4 p.m. (although they told us to check in at 1, then 2 ...) Once we got to our rooms (our daughter had a room, too), they were over 80 degrees. Maintenance was called, and it took hours for the rooms to cool down. On their website and lobby signage, they say they offer a $10 food/beverage credit for a nearby venue, but we didn't receive anything. The day before we left, they shut off our key card. The front desk staff is clearly stressed, but this hotel offers nothing short of a good location. Due to a ton of inconvenience, they promised to refund us $30 for each room, but only one was completed. Also, there is a 13th floor, which is where our rooms were—haha—maybe that explains some things.
Bodde her 3 netter i mai 2024

8/10 – Bra

Jill

It was a great location to Michigan Ave!!
Bodde her 3 netter i mai 2024

6/10 – Grei

Randy

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The room was clean and well appointed. However, we were not aware that there was no room cleaning service. While I am fine making my own bed, the single garbage can in the room was quite full after two days. Also, we wanted to write down some information and there was no pen or paper (always a staple in every hotel I've stayed at). Finally, the toilet always required two to four flushes to work.
Bodde her 3 netter i mai 2024
Svar fra Al G. den 21. mai 2024
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10/10 – Utmerket

Alfredo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved my stay and the staff was very attentive. 10/10 definetly will be coming back
Bodde her 3 netter i mai 2024
Svar fra Al G. den 21. mai 2024
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6/10 – Grei

jasni

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff were quite unfriendly. Shocking to hear that we need to order one day prior for housekeeping services.
Bodde her 3 netter i mai 2024
Svar fra Al G. den 20. mai 2024
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2/10 – Forferdelig

Michael

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The ceiling is pealing off from what looks like water damage. The trim is missing in some spots of the room. The bathroom sink is cracked and and rusted.
Bodde her 1 natt i mai 2024
Svar fra Al G. den 20. mai 2024
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10/10 – Utmerket

sergio

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excelente hotel tiene todo lo necesario y es muy cómodo

10/10 – Utmerket

Joan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
HIDDEN GEM.
Bodde her 3 netter i mai 2024
Svar fra Al G den 20. mai 2024
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8/10 – Bra

Jody

Reiste med en gruppe
Likte: Renhold og personale og service
Old fashioned, needed updating
Bodde her 3 netter i mai 2024
Svar fra AL G. den 21. mai 2024
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10/10 – Utmerket

Amy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The best part about this hotel is the location! Fabulous location. I stay here once a month for business and Im always pleased. I received an upgrade this visit and my room was fabulous.
Bodde her 1 natt i mai 2024
Svar fra Al G. den 19. mai 2024
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10/10 – Utmerket

Stacey

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful experience
Bodde her 1 natt i mai 2024
Svar fra Al G. den 19. mai 2024
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6/10 – Grei

Jochen

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Nice and convinient place; very friendly and helpful staff. No room service during 2 night stay. Phone was disconnected, w/o extension
Bodde her 2 netter i mai 2024
Svar fra Al G. den 19. mai 2024
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10/10 – Utmerket

Elise Vaughn

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice and convenient with an excellent welcoming and helpful staff. We would definitely stay again when visiting Chicago.
Bodde her 1 natt i mai 2024
Svar fra Al G. den 19. mai 2024
Thank you for your feedback.

10/10 – Utmerket

LUIS og WEST PALM BEACH

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
efficient and kind personnel.
Bodde her 5 netter i mai 2024
Svar fra Al G. den 21. mai 2024
Thank you for your feedback.

8/10 – Bra

Denise

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Price was reasonable. Rooms don't get cleaned unless one schedules a cleaning for next day. Room dark but bed was comfortable. Location was excellent. Food good in the restaurant.
Bodde her 4 netter i mai 2024
Svar fra F.L.Y den 14. mai 2024
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8/10 – Bra

ATZIMBA

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service
Tienen un mal servicio al cliente
Bodde her 2 netter i mai 2024
Svar fra Al G. den 14. mai 2024
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10/10 – Utmerket

Joyletha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
What I like about my stay. Everywhere I needed to be was within walking distance of Whitehall. We
Bodde her 1 natt i mai 2024
Svar fra F.L.Y den 14. mai 2024
Thank you for your feedback.

6/10 – Grei

Rashidul

Likte: Renhold og fasiliteter
Good location and very convenient. Staff were polite and helpful. Property needs more updating as it is an old building. Everything good but it's the little details like the safe did not work, some power outlets did not work, parking is not free, or the breakfast voucher is meaningless when you consider all the food choices available nearby. I would still repeat as it is a good value for money. Only this time I know what I am getting.
Bodde her 3 netter i mai 2024
Svar fra Al G. den 13. mai 2024
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10/10 – Utmerket

Xiaoyang

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room's location was perfect and it is clean and comfortable to stay.
Bodde her 3 netter i mai 2024
Svar fra Al G. den 13. mai 2024
Thank you for your feedback.

8/10 – Bra

Alicia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The rooms are beautiful. The hotel is in a great location with walking to the River District and Lakeshore Drive. The clerk took 4 people ahead of me even though I was the first in line. She forgot to give me a parking validation ticket which made the process of leaving the lot difficult. The rest of the staff was great. You must reserve way ahead of time if you want to eat on-sight. The hall was noisy past 11 pm.
Bodde her 1 natt i mai 2024
Svar fra Al G. den 13. mai 2024
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4/10 – Dårlig

Pam

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Room was so outdated. It does not look like the photos. Gross. Machine washed curtains sunken in couch, art with a dollar store frame. Had to put tea por on floor to use. No outlets except behind large pieces of furniture. Very deceiving obce you enter the room. Sheers overlooking bed at night would not shut completely. Exposed to tall condos.
Bodde her 4 netter i mai 2024
Svar fra Al G. den 12. mai 2024
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10/10 – Utmerket

Dawn og Chicago

Likte: Overnattingsstedets bygg og tilstand
I love it
Bodde her 3 netter i mai 2024
Svar fra Al G. den 12. mai 2024
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8/10 – Bra

Dawn

Reiste med familie
Likte: Personale og service og fasiliteter
Bathroom tub handle broken, difficult to turn on. Dirty bathroom floor. Staff responsiveness, professionalism and helpfulness excellent. Felicia very helpful.
Bodde her 3 netter i mai 2024
Svar fra Al G. den 10. mai 2024
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10/10 – Utmerket

Gary

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Overall location
Bodde her 2 netter i april 2024
Svar fra Al G. den 10. mai 2024
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8/10 – Bra

James

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is conveniently located. There were some minor cosmetic needs in the room (loose wallpaper, chipped paint in bathroom, etc). Staff were friendly. We had no issues during our stay.
Bodde her 2 netter i mai 2024
Svar fra Al G. den 10. mai 2024
Thank you for your feedback.

8/10 – Bra

Mathayas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms have been upgraded better than the past.
Bodde her 1 natt i mai 2024
Svar fra Al G. den 9. mai 2024
Thank you for your feedback.

6/10 – Grei

Robert

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It is a great classic-age hotel, but unfortunately, because of this very reason, it is very “loud”—do not plan to fall asleep until after midnight: slamming doors, the elevator, conversations from other rooms, street noise will keep you awake. With that said, the staff is great and the food comp. was convenient for bfast. Location is great!
Bodde her 1 natt i mars 2024
Svar fra Al G. den 9. mai 2024
Thank you for your feedback.

8/10 – Bra

Steven

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overall - nice room and facility. Some issues with my room that I will address with staff.
Bodde her 1 natt i mai 2024
Svar fra Al G. den 10. mai 2024
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6/10 – Grei

Dreskie

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Room was nice lady at front desk was nice restaurant closed very early
Bodde her 1 natt i mai 2024
Svar fra Al G. den 9. mai 2024
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10/10 – Utmerket

Daniel Richard

Likte: Renhold og personale og service
Bodde her 3 netter i april 2024
Svar fra Al G. den 9. mai 2024
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10/10 – Utmerket

maylee

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Got a king bed and the room was a bit small other than everything was good
Bodde her 3 netter i mai 2024
Svar fra F.L.Y den 6. mai 2024
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10/10 – Utmerket

Brian

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice we always stay here when in the city!
Bodde her 1 natt i mai 2024
Svar fra F.L.Y den 6. mai 2024
Thank you for your feedback.

10/10 – Utmerket

Muhammad

Reiste med partner
Likte: Renhold og fasiliteter
First time in Chicago and probably saw just one member who was happy and making an effort to connect with the guests. Everyone else at the property appeared sad and not enthusiastic to see people staying at their property. This was even at the checkout time. No one asked for satisfaction. The property itself was really nice but some fixtures need upgrading. Loved the experience of staying at the property though. Great location.
Bodde her 3 netter i mai 2024
Svar fra Al G. den 6. mai 2024
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10/10 – Utmerket

Robin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent breakfast @ restaurant on site! Very convenient location. Great value!
Bodde her 3 netter i mai 2024
Svar fra Al G. den 6. mai 2024
Thank you for your feedback.

4/10 – Dårlig

Marisol

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold, personale og service og fasiliteter
Useless showers, they are not eco friendly because waste a lot of water, the house keeper never attended despite scheduling, Lousy TV and many spiders on the windows and 2 in the room
Bodde her 3 netter i april 2024
Svar fra Al G. den 6. mai 2024
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10/10 – Utmerket

Ramone

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place
Bodde her 2 netter i april 2024
Svar fra Al G. den 6. mai 2024
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10/10 – Utmerket

Lyman

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Clean nice room. Gave me $20 comp for the restaurant when I checked in. Nice late checkout time of noon. I’d be happy to stay here again.
Bodde her 2 netter i mai 2024
Svar fra Al G. den 6. mai 2024
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10/10 – Utmerket

Camron

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff and great location
Bodde her 2 netter i mai 2024
Svar fra Al G. den 6. mai 2024
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