Sitteområde i lobbyen

Anmeldelser av Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel

3 out of 5
Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel
6600 N. Mannheim Rd building 1, Rosemont, IL

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 459 av totalt 1004 anmeldelser." "
Rangering på 8 − Bra. 300 av totalt 1004 anmeldelser." "
Rangering på 6 − Grei. 128 av totalt 1004 anmeldelser." "
Rangering på 4 − Dårlig. 54 av totalt 1004 anmeldelser." "
Rangering på 2 − Forferdelig. 63 av totalt 1004 anmeldelser." "

8,6/10

Renhold

8,6/10

Personale og service

7,8/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2020
Svar fra Julian den 20. feb. 2020
Thanks for visiting Edward Hotel

10/10 – Utmerket

mark

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff were friendly. The rooms were large and roomy and the beds and pillows were comfy
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 12. mai 2024
Mark, it's fantastic to hear that you found Staybridge Suites Chicago O'Hare - Rosemont to exude a friendly environment and that you appreciated the spaciousness of our rooms. We're pleased the comfort of the beds and pillows added to your overall pleasant experience. Looking forward to your next visit.

8/10 – Bra

Ralph

Bodde her 1 natt i mai 2024
Svar fra Customer Service den 11. mai 2024
Ralph, we appreciate your positive rating for Staybridge Suites Chicago O'Hare - Rosemont. It's wonderful to see that your stay with us met your expectations. We trust your travels were pleasant and hope to see you again soon for another enjoyable experience. Safe travels!

10/10 – Utmerket

Dilcia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Buenas estadía
Bodde her 5 netter i april 2024
Svar fra Customer Service den 6. mai 2024
Dilcia, nos complace saber que disfrutó de su estadía en Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. Es un placer tener huéspedes satisfechos y esperamos darle la bienvenida nuevamente para otra experiencia placentera.

10/10 – Utmerket

jeffrey og Palmetto

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice newly renovated accommodations, friendly staff, convenient shuttle options and great breakfast
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 5. mai 2024
Jeffrey, it's wonderful to read about your pleasing experience at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We're glad our newly transformed rooms, prompt shuttle service, delightful breakfast, and welcoming team members added to the enjoyment of your stay. We hope to have the pleasure of welcoming you back in the future for another delightful stay.

10/10 – Utmerket

Robert

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staybridge was quiet. Good breakfast. Workout roomwad good and accessible 24hrs. Plus they have pet policy too
Bodde her 2 netter i april 2024
Svar fra Customer Service den 3. mai 2024
Robert, we're thrilled to hear you enjoyed your time at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. It's wonderful that you appreciated our tranquil environment, delectable breakfast, and around-the-clock fitness facilities. We're also glad that you found our pet policy to your liking. We hope to see you again on your next visit to Chicago.

8/10 – Bra

Kevin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Customer Service den 1. mai 2024
Kevin, it's fantastic to see your rating of Staybridge Suites Chicago O'Hare - Rosemont. It would appear from your score that you had an enjoyable time with us. We are always here to provide a comfortable and welcoming stay. Please do not hesitate to come back next time you're in Chicago. Safe travels.

8/10 – Bra

hayat

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A little noisy when you need some sleep
Bodde her 1 natt i april 2024
Svar fra Customer Service den 30. apr. 2024
Hayat, your observation about the noise level is appreciated. Steps have been taken to address disturbances so guests like you can rest undisturbed. We believe your next visit at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel, will be all the more comfortable and we're looking forward to it.

8/10 – Bra

Eswar

Bodde her 1 natt i april 2024
Svar fra Customer Service den 25. apr. 2024
We appreciate you sharing this positive rating, Eswar!The comfort of our guests is important to us so we can't wait to see you back again at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We want to share an even more enjoyable experience with you next time.

10/10 – Utmerket

John

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The check in desk was well staffed for little to no wait. The restaurant is very visible and time open well documented. The check in person listed all the restaurant and activities while getting my room.
Bodde her 1 natt i april 2024
Svar fra Customer Service den 23. apr. 2024
John, it's fantastic to hear that your experience at Staybridge Suites Chicago O'Hare - Rosemont was prompt and informative, from the efficient check-in process to the clear signage on our restaurant and activities. We're glad our team was able to assist with making your stay enjoyable and we hope to welcome you back in the future.

10/10 – Utmerket

Diane

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Awesome lobby and amenities
Bodde her 3 netter i april 2024
Svar fra Customer Service den 20. apr. 2024
Diane, it's fantastic to hear you appreciate the exceptional lobby and features at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We strive to offer amenities that are sure to enhance our guests' experience. We hope to see you back soon!

10/10 – Utmerket

Pamela og Springfield

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed the night before an O’Hare flight to avoid a stressful commute. Fantastic- suite had everything for a relaxing evening. Staff was super helpful re: airport shuttle and wifi. This will be my new airport stopover hotel.
Bodde her 1 natt i april 2024
Svar fra Customer Service den 19. apr. 2024
Pamela, it's wonderful to hear that Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel made your evening relaxing and your airport commute less stressful. We're glad to know our team members were instrumental in assisting with your airport shuttle and WiFi. We're thrilled to be your choice for any future airport layovers. Safe travels always!

4/10 – Dårlig

Brendan

Bodde her 1 natt i april 2024
Svar fra Customer Service den 19. apr. 2024
Brendan, it's disappointing to learn that your experience didn't meet your expectations. We take all feedback into consideration to make necessary improvements. We hope you will give us another chance to provide you with a better experience.

8/10 – Bra

Kevin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice and friendly staff
Bodde her 1 natt i april 2024
Svar fra Customer Service den 16. apr. 2024
Kevin, thank you for choosing to stay at the Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We are thrilled to hear that you found our team members both welcoming and warm. We strive to create a hospitable environment for all our guests. Please choose to stay with us again the next time you're in the area.

2/10 – Forferdelig

Annjala

Bodde her 1 natt i april 2024
Svar fra Customer Service den 3. mai 2024
We appreciate your feedback, Annjala.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

4/10 – Dårlig

Breanne

Shuttle took forever
Bodde her 1 natt i april 2024
Svar fra Customer Service den 12. apr. 2024
Breanne, we are genuinely sorry to hear that you experienced an extended wait time for the shuttle service. We strive to ensure our guests have a seamless transit experience, and we apologize if we fell short of these expectations during your visit. We thank you for bringing this to our attention and assure you it will be addressed. Despite this, we hope you were able to enjoy other aspects of your stay.

10/10 – Utmerket

Edmund

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Customer Service den 12. apr. 2024
Edmund, thank you for taking the time to rate your visit to Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We are delighted to know you had a pleasant experience. We're looking forward to welcoming you back. Safe travels!

10/10 – Utmerket

Anamaria

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I choose this hotel because it is conveniently located to the rental return, it is very clean and it is very close to the airport for a quick uncomplicated access for an early flight. However breakfast opens at 6: 30 and I can never eat before I leave for my flight. Also I don't care for paying extra for parking.
Bodde her 1 natt i april 2024
Svar fra Customer Service den 10. apr. 2024
Anamaria, thank you for your high praise for Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We're thrilled to hear you found our location to be convenient for your needs and appreciated our spotless environment. We understand your concern about the breakfast timing and we'll take your feedback into consideration. Also, regarding the parking fees, they allow us to maintain and secure our facilities. We hope to see you again on your next trip out of town!

10/10 – Utmerket

Magaly De

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Customer Service den 10. apr. 2024
Magaly, thank you for choosing to stay with us at the Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel, and sharing your rating. From the score it appears you had a wonderful stay, and we're delighted to know this. We appreciate your feedback and look forward to welcoming you back for another memorable stay in the future.

10/10 – Utmerket

gina

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
It was clean and ! The front desk customer service was very helpful
Bodde her 1 natt i april 2024
Svar fra Customer Service den 8. apr. 2024
Gina, it's fantastic to hear about your recent stay at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We are thrilled to know you found the hotel immaculate and our front desk team members supportive. It's always encouraging when our guests acknowledge the good work of our team. We hope you consider us for your next visit to Chicago.

10/10 – Utmerket

MBOLA RAYMOND

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
easy to access to I 294 and very near to the O'hare airport
Bodde her 1 natt i april 2024
Svar fra Customer Service den 8. apr. 2024
Raymond, thank you for sharing your recent experience at Staybridge Suites Chicago O'Hare - Rosemont. We're thrilled to know that our hotel's accessibility and proximity to the airport made your stay more convenient. We hope your travels bring you back to us soon.

10/10 – Utmerket

Joy

Bodde her 1 natt i april 2024
Svar fra Customer Service den 28. apr. 2024
Thanks, Joy! It's outstanding your time at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel was fantastic. We can't wait until your next visit!

10/10 – Utmerket

Macie

Forretningsreisende
I came in late and checked out early due to a missed flight. Something was wrong with the front desk computer so the lady took me to my room first instead of making me wait any longer, then she dealt with the computer issue. She didn’t have to. That was nice. The free shuttle back to the airport was appreciated after all the Uber fees I’d occurred from my trip and so was the free continental breakfast. It wasn’t luxury, but it topped my expectations for sure.
Bodde her 1 natt i april 2024
Svar fra Customer Service den 5. apr. 2024
Macie, it's wonderful to know that Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel provided an experience that exceeded your expectations. We're delighted to hear that our colleague showed care by prioritizing your comfort over logistical matters. Your commendations on our complimentary airport shuttle and breakfast are also greatly appreciated. Your satisfaction is our top priority and we can't wait to offer you another memorable experience during your next stay.

10/10 – Utmerket

Car

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was great. Nice convenient restaurant.
Bodde her 1 natt i april 2024
Svar fra Customer Service den 2. apr. 2024
Car, thank you for your kind words about your stay at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We are thrilled to hear your experience with our team members and the restaurant exceeded your expectations. We look forward to welcoming you back in the future.

10/10 – Utmerket

Falisa

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I think the desk assistant Alyssa is amazing. Also, Victoria in sales booking is awesome!!
Bodde her 3 netter i mars 2024
Svar fra Customer Service den 31. mars 2024
Falisa, it warms our hearts to hear such wonderful feedback about our team members Alyssa and Victoria at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. They strive to make every guest's experience extraordinary. We will pass along your kind words. We hope to welcome you back in the future.

10/10 – Utmerket

moussoulimi og Fort Worth

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a pleasant stay.
Bodde her 5 netter i mars 2024
Svar fra Customer Service den 30. mars 2024
Moussoulimi, thank you for sharing your feedback. We're glad to hear that you had a pleasant experience at the Staybridge Suites Chicago O'Hare - Rosemont. We strive to provide our guests with enjoyable stays and your comments are testament to our efforts. Looking forward to welcoming you back in the future.

10/10 – Utmerket

Sheryl F.

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mars 2024
Svar fra Customer Service den 28. mars 2024
Sheryl, thank you for leaving your rating for Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. It appears you had a satisfying experience, and we thank you for choosing us during your visit. Should you return to our area, we'd be delighted to host you again.

10/10 – Utmerket

Arielle og london

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
lovely staff, so close to airport and airport shuttle super regular. would highly recommend
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 26. mars 2024
Arielle, thank you for choosing the Staybridge Suites Chicago O'Hare - Rosemont and recommending us! We're delighted you found our location convenient and appreciated our regular shuttle service. Our team members continuously aim to provide a memorable stay. We look forward to hosting you again in the future.

10/10 – Utmerket

Toby

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 18. mars 2024
Toby, we're thrilled to hear you enjoyed your stay at Staybridge Suites Chicago O'Hare - Rosemont. It's wonderful to know about your positive experience. We look forward to welcoming you back for another great stay.

8/10 – Bra

Emma

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 13. mars 2024
Emma, thank you for sharing your rating of Staybridge Suites Chicago O'Hare - Rosemont. We're thrilled to know you had a good stay with us. We look forward to welcoming you back for an even more satisfying experience in the future.

10/10 – Utmerket

Car

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
The staff was great. A nice restaurant and happy hour.
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 6. mars 2024
Car, thank you for taking the time to share your positive experience at Staybridge Suites Chicago O'Hare - Rosemont. We're thrilled to hear that you appreciated our team members and dining options. Your comments about the enjoyable happy hour are especially appreciated. We look forward to the pleasure of welcoming you back soon.

10/10 – Utmerket

Crystal

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 5. mars 2024
Thank you for sharing your perfect rating with us, Crystal!It's wonderful to see how much you appreciated your time at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel! We want everyone to feel right at home at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 – Utmerket

Richard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room had everything I could have asked for. Very clean and modern looking. Would definitely recommend and will book next time I’m in the area. Close enough to walk to Allstate arena, too.
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 29. feb. 2024
Richard, we're thrilled to learn that everything in your room at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel was just as you desired. It's wonderful to hear that our contemporary aesthetic and cleanliness left an impression. Your recommendation to others and intent to return certainly brightens our day! How excellent that you could easily visit Allstate Arena from the hotel. We eagerly anticipate your next visit!

10/10 – Utmerket

Brian og Freeport

Reiste med partner
Very clean hotel with nice restaurant and a Portillo's next door.
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 26. feb. 2024
Brian, it's heartening to hear your commendations about the cleanliness at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We're also thrilled you appreciated the adjacent dining options. Thank you for sharing your experience and we hope to serve you again soon.

8/10 – Bra

Plummer

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great experience. Room was wonderful.
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 25. feb. 2024
Plummer, thank you for taking the time to share your experience at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. The team is delighted to hear that you found the room to be wonderful and enjoyed your stay overall. We hope to welcome you back soon for another great experience.

2/10 – Forferdelig

Donald

Bodde her 1 natt i februar 2024
Svar fra Customer Service den 21. mars 2024
Thank you for sharing your feedback, Donald.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

10/10 – Utmerket

Monalisa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
New hotels are always the best! Well be back!
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 15. feb. 2024
Monalisa, thank you for your eloquent words about Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We're thrilled you appreciate our recent updates and exhilarated to hear that you are planning to return. We can't wait to welcome you back!

10/10 – Utmerket

Cherie

Reiste med partner
Room clean, property clean, friendly staff!
Bodde her 1 natt i februar 2024
Svar fra Customer Service den 15. feb. 2024
Cherie, thank you for sharing your positive experience at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We are delighted to hear that you appreciated our meticulousness and our friendly team members. We strive to provide our guests with an enjoyable stay and your feedback boosts our morale. We look forward to your return visit in the future.

10/10 – Utmerket

Nelson

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent staff Very good breakfast Clean room Confortable
Bodde her 3 netter i februar 2024
Svar fra Customer Service den 12. feb. 2024
Nelson, it's heartening to hear your positive feedback about your stay at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. Your compliments regarding our exceptional team members, comprehensive breakfast, cleanliness, and comfortable rooms are highly appreciated. We aim to provide a remarkable experience and we're delighted to have succeeded with you. Looking forward to hosting you again in the future.

10/10 – Utmerket

Talina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I love it.
Svar fra Customer Service den 10. feb. 2024
Talina, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel!

10/10 – Utmerket

Steve

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My 1night stay was tremendous
Bodde her 1 natt i januar 2024
Svar fra Customer Service den 5. feb. 2024
Steve, it's great to hear that your recent stay at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel was impressive. We appreciate your kind words and look forward to welcoming you back in the future.

10/10 – Utmerket

Juan Francisco

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Todo muy bien, solo que es sofá cama muy pequeño para un adulto.
Bodde her 2 netter i februar 2024
Svar fra Customer Service den 5. feb. 2024
Juan, gracias por tu comentario positivo sobre tu reciente estancia en el Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. Nos alegra que todo cumpliera con sus estándares. Tomamos nota de sus comentarios sobre el tamaño del sofá cama. Esta información nos ayuda a comprender mejor las preferencias de los huéspedes. Estamos deseando darle la bienvenida nuevamente.

10/10 – Utmerket

Diane

Bodde her 2 netter i februar 2024
Svar fra Customer Service den 6. feb. 2024
Diane, thank you for choosing Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We're glad to see your stay with us met your expectations. We look forward to hosting you again in the future. Safe travels and warm regards.

10/10 – Utmerket

KUSHAGRA

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Customer Service den 28. jan. 2024
Thanks for the fantastic rating, Kushagra!It's outstanding we could exceed your expectations during your stay at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We're all looking forward to your next stay with us.

10/10 – Utmerket

Maira

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing! Staff were busy but worked quickly! They were so friendly and welcoming! 10/10 definitely recommend!!
Bodde her 1 natt i januar 2024
Svar fra Customer Service den 26. jan. 2024
Maira, thank you for sharing your wonderful experience at Staybridge Suites Chicago O'Hare - Rosemont. We're thrilled to hear that our team members left a positive impression on you with their receptive and welcoming demeanour. Looking forward to welcoming you back for another remarkable stay!

10/10 – Utmerket

Lynnae

Bodde her 1 natt i januar 2024
Svar fra Customer Service den 20. mars 2024
Thanks for the perfect rating, Lynnae!We're pleased to hear that you have fully enjoyed your stay at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 – Utmerket

Jimmy

Likte: Renhold
Bodde her 1 natt i november 2023
Svar fra Customer Service den 26. jan. 2024
Jimmy, thank you for making the Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel your destination during your recent travels. It thrills us to realize that your stay was satisfying. We appreciate you taking the time to share your 5-star review. We can't wait to welcome you back soon.

4/10 – Dårlig

Andre

Reiste med en gruppe
Likte: Renhold
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Customer Service den 17. jan. 2024
Andre, it's regrettable to see your rating. We always aim to deliver a great experience for our guests and apologize if we didn't meet your expectations this time. Any specifics you could share would be invaluable for us to improve. We hope to have the chance to serve you better in the future.

10/10 – Utmerket

Maureen

Likte: Personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
The shower did not drain. The heater fan sounded like a her was landing However the desk staff was beyond helpful and friendly.
Bodde her 1 natt i januar 2024
Svar fra Customer Service den 14. jan. 2024
Maureen, thank you for your review. It's regrettable to hear about your issue with the bathroom and the noise from the heater. Your comfort is our primary concern. It's heartening though to hear your positive comments regarding our front desk team members who exceeded your expectations with their assistance and friendliness. We're looking forward to your next visit.

10/10 – Utmerket

Sandra

Bodde her 1 natt i januar 2024
Svar fra Customer Service den 3. feb. 2024
Thank you for the 5 out of 5 rating, Sandra!We're thrilled to see how much you enjoyed staying at Staybridge Suites Chicago O'Hare - Rosemont, an IHG Hotel. We look forward to hosting you again in the near future! Thank you again for sharing.