Utsikt mot innsjø
Sjekk tilgjengelighet

Anmeldelser av Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical

3 out of 5
Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical
201 East Walton Place, Chicago, IL

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 659 av totalt 1352 anmeldelser." "
Rangering på 8 − Bra. 372 av totalt 1352 anmeldelser." "
Rangering på 6 − Grei. 145 av totalt 1352 anmeldelser." "
Rangering på 4 − Dårlig. 93 av totalt 1352 anmeldelser." "
Rangering på 2 − Forferdelig. 83 av totalt 1352 anmeldelser." "

8,4/10

Renhold

8,6/10

Personale og service

7,8/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Elaine

Forretningsreisende
Helt OK, men det er nok bedre -
Hotellet ligger greit til i nordre enden av Michigan Ave, ganske fredelig og nær innsjøen. Standarden er grei. De reserverer $300 på kredittkortet ditt i tilfelle noe blir ødelagt på rommet - ganske høy sum og mer enn de fleste! Jeg kommer nok til å finne et annet sted neste gang..
Bodde her 3 netter i april 2023
Svar fra Jasmine Duplechin Front Desk Supervisor den 18. apr. 2023
Takk for din tilbakemelding. Vi håper at du velger å bli på fremtidige reiser. Bare husk at innskuddet bare er en tilbakeholdenhet og at pengene returneres til deg.

8/10 – Bra

Jorge

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Walking distance to the navy pear,the crew very professional,decent size room
Bodde her 1 natt i mai 2024

8/10 – Bra

Jennifer

Reiste med familie
Likte: Personale og service
Could have been cleaner. A little old. The breakfast was decent and the location perfect.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

volodymyr

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice and clean rooms. A very good breakfast. Good location. Friendly staff. Thank you
Bodde her 2 netter i februar 2024
Svar fra Marcus G den 25. mai 2024
Thank you for your feedback. Please visit us again!

4/10 – Dårlig

Tony

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Front desk does not pickup calls. No maid service during the time of stays. No fresh towels or bed sheets upon requests!
Bodde her 2 netter i mai 2024
Svar fra BK den 21. mai 2024
Thank you for your feedback

6/10 – Grei

Christopher

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Renhold
Overall, a fine stay. The hotel met our needs, but that was about it. The hotel is overall in need of a revamp. The rooms are huge which was a big plus for us since we were traveling with a toddler. Upon checking into our room, we smelled marijuana which we assumed was from the prior visitors, but when we opened a drawer we found 2 large packages of weed. We also found a (thankfully unused) condom in the nightstand drawer. The front desk staff sent someone to clean these things up, but it makes you really wonder about the overall cleanliness of the rooms. Breakfast was nice perk, but was not anything beyond average.
Bodde her 4 netter i mai 2024
Svar fra Marcus G den 20. mai 2024
Thank you for your feedback. At Sonesta we pride ourselves on cleanliness. We will be remodeling our property as well. If you would like to discuss the details of your stay further please contact the front desk.

10/10 – Utmerket

Michelle

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our stay was great. Easy check in and easy check out. Staff was very friendly
Bodde her 1 natt i mai 2024
Svar fra Marcus G den 15. mai 2024
Thank you for your feedback!

4/10 – Dårlig

Patricia

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They surprised us because we booked a hotel that is clearly not sold because it did not include cleaning during our stay and it was very unpleasant
Bodde her 5 netter i mai 2024
Svar fra Marcus G den 15. mai 2024
I am sorry to hear you did not enjoy your stay. At Sonesta E.S. Suites we pride ourselves on hospitality and cleanliness. Please feel free to contact the front desk to discuss the details of your stay further.

10/10 – Utmerket

Charles

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was amazing and super friendly
Bodde her 2 netter i mai 2024
Svar fra BK den 13. mai 2024
Thank you for your feedback

8/10 – Bra

Mohamed og Gainesville

Reiste med familie
Likte: Renhold og personale og service
Suite is older but clean and spaceus. Bathroom is small and toilet is child-size. Reception guy was lovely, but the lady refused to give us 1 hour late checkout till noon. Parking is expensive 70 But we found later a close parking on 201 chestnut for 40 dollars.
Bodde her 1 natt i mai 2024
Svar fra BK den 13. mai 2024
Thank you for your feedback

10/10 – Utmerket

Claudio og ORLANDO

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The rooms are so big and comfortable, they are real one-bedroom apartments. I disliked that they don't check the rooms immediately after check-out and don't release the security deposits paid right away.
Bodde her 5 netter i april 2024
Svar fra JLB den 12. mai 2024
Thank you for your valued business and honest feedback.

6/10 – Grei

María

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Inconforme: 1 cobraron $200 de deposito. 3 dijeron que por dos noched no limpiaban la habitación.
Bodde her 2 netter i mai 2024
Svar fra JLB den 12. mai 2024
Thank you for your feedback.

8/10 – Bra

Jonatha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra BK den 11. mai 2024
Thank you for your feedback

10/10 – Utmerket

Brandon

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was excellent to deal with. Had a bit of a family emergency. The staff provided a wheelchair for my wife for us to use while we stayed the two nights we were there. Definitely recommend if on this side of town!
Bodde her 2 netter i mai 2024
Svar fra Marcus G den 7. mai 2024
Thank you for your feedback! We look forward to seeing you again.

10/10 – Utmerket

BROOKE

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Marcus G den 7. mai 2024
Thank you for your feedback!

8/10 – Bra

Qisha

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was good... I really recommend, the most i liked is cleanliness.. Staff 👌 awesome
Bodde her 1 natt i mai 2024
Svar fra BK den 6. mai 2024
Thank you for your feedback

10/10 – Utmerket

Maria De Lourdes

Bodde her 4 netter i april 2024
Svar fra BK den 6. mai 2024
Thank you for your feedback

10/10 – Utmerket

Julian

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff is Helpful!
Bodde her 14 netter i april 2024
Svar fra Marcus G den 4. mai 2024
Thank you for your feedback!

8/10 – Bra

JESUS

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra BK den 3. mai 2024
Thank you for your feedback

10/10 – Utmerket

Felicia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyone was so nice! The hotel was so quiet and convenient location! Having the suite and getting a mini kitchen was also amazing
Bodde her 2 netter i april 2024
Svar fra Marcus G den 29. apr. 2024
Hello, thank you for your feedback! Hope to see you soon.

8/10 – Bra

David

Bodde her 1 natt i april 2024
Svar fra Marcus G den 19. mai 2024
Thank you for rating us.

8/10 – Bra

Lorenzo

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great, the only thing I didn’t like was there was a $100 PER DAY deposit. Make sure to keep that in mind. Aside from that, the staff and the property was superb.
Bodde her 5 netter i april 2024
Svar fra BK den 27. apr. 2024
Thank you for your feedback

2/10 – Forferdelig

Nada

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra BK den 27. apr. 2024
Thank you for your feedback

8/10 – Bra

Fitzpatrick

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Really comfortable room but wish the a/c vent wasn't directed at the bed ... To maintain the room temperature ... cooler air would blow upon your exposed areas while you sleep ...
Bodde her 3 netter i april 2024
Svar fra BK den 27. apr. 2024
Thank you for your feedback

10/10 – Utmerket

Summer Yahir

Bodde her 1 natt i april 2024
Svar fra BK den 13. mai 2024
Thank you for your feedback

10/10 – Utmerket

K

Bodde her 2 netter i april 2024
Svar fra JLB den 12. mai 2024
Thank you for your honest review.

10/10 – Utmerket

Caron

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was very friendly and helpful.
Bodde her 2 netter i april 2024
Svar fra BK den 22. apr. 2024
Thank you for your feedback

10/10 – Utmerket

Angela

Bodde her 1 natt i mars 2024
Svar fra BK den 11. mai 2024
Thank you for your feedback

10/10 – Utmerket

Jasmine

Bodde her 1 natt i april 2024
Svar fra -Marcus G den 9. mai 2024
Thank you for rating us. Please visit us again!

10/10 – Utmerket

Ricardo

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
It was a nice Hotel with great Staff, close to all the big stores and the shores, a little bit older maybe required a renovation on the furniture of the rooms, but the suite its big with all the amenities for a nice stays.
Bodde her 2 netter i april 2024
Svar fra BK den 16. apr. 2024
Thank you for your feedback

10/10 – Utmerket

LaVance

Likte: Fasiliteter
Great
Bodde her 1 natt i april 2024
Svar fra BK den 16. apr. 2024
Thank you for your feedback

6/10 – Grei

Jeanette

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The pull out couch was disgusting. Utterly discolored and out of shape. $70 for overnight parking and no where close to self park. Bathroom was nice. Good breakfast and coffee. Great customer service.
Bodde her 1 natt i april 2024
Svar fra BK den 12. apr. 2024
Thank you for your feedback

2/10 – Forferdelig

Sarah

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This place was not what the pictures portrayed. I was supposed to get upgrades, and never did. I paid a hundred dollar deposit for 2 nights, plus $75 for valet (because there was no other parking, apparently…?) and even though I only stayed for 1 night, they refused to reimburse me for my deposit, or valet parking. So they basically stole my money. The staff was incredibly rude, and had absolutely no customer skills whatsoever. Wouldn’t recommend this place to my worst enemy.
Bodde her 2 netter i april 2024
Svar fra Marcus G den 10. apr. 2024
Hello, I am sorry to hear that you did not enjoy your stay with us. If you would like to discuss the details of your stay further please feel free to contact the front desk.

8/10 – Bra

Michael

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The free breakfast could have had more variety. More cold cereal options (as that isn't too costly to offer). Possibly offer fruit/melon and even pre-made waffles could be a good change. The breakfast hours were very limited 7am-9am is a bit late for early morning workers. I suggest starting at 6am to 9:30am on weekdays to allow working guests to have opportunity. Property is older but well kept. I didnt see the business office amenity working and that would be a favorable feature for working people.
Bodde her 4 netter i april 2024
Svar fra BK den 9. apr. 2024
Thank your for your feedback

10/10 – Utmerket

Fukaishi

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
ダウンタウンの中心地に程よく近く、観光地へのアクセスの良いホテルです。 ホテルは清潔で、ホスピタリティに不満はありませんでした。 ただ、室内のディッシュウォッシャーの中に前泊者の使用した未洗浄のカトラリーが入っていたのは良くない事でした。
Bodde her 2 netter i april 2024
Svar fra BK den 9. apr. 2024
Thank you for your feedback

10/10 – Utmerket

Jennifer

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We loved the size of the rooms and the kitchen area. Location was perfect.
Bodde her 2 netter i april 2024
Svar fra BK den 8. apr. 2024
Thank you for your feedback

10/10 – Utmerket

Cesar og Jackson Heights

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra BK den 27. apr. 2024
Thank you for your feedback

8/10 – Bra

Joni

Bodde her 1 natt i april 2024
Svar fra BK den 27. apr. 2024
Thank you for your feedback

10/10 – Utmerket

juan og Middlesex

Likte: Personale og service og fasiliteter
Bodde her 3 netter i april 2024
Svar fra BK den 27. apr. 2024
Thank you for your feedback

6/10 – Grei

Eunice

Likte: Personale og service
Likte ikke: Renhold
Bodde her 1 natt i april 2024
Svar fra Marcus G den 7. apr. 2024
Thank you for rating us.

10/10 – Utmerket

Stephanie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location. Friendly and helpful staff. Will stay here again.
Bodde her 1 natt i april 2024
Svar fra Marcus G den 7. apr. 2024
Thank you for your feedback! Hope to see you soon!

6/10 – Grei

Larry

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Our first room wasn’t cleaned well. There were wads of human hair in several areas of the carpet (like someone cleaned out a comb or brush and dropped it across the room). The sitting area furniture was badly worn out and didn’t really fit the room - there was lots of room but little furniture. Also, the outside of the kitchen cabinets were filthy. We were able to move to another room but we did find broken glass in the carpet. Housekeeping only comes every 3 days.The location is of the hotel is perfect!
Bodde her 3 netter i mars 2024
Svar fra Marcus G den 5. apr. 2024
Hello, I am sorry to hear that you did not enjoy your stay with us. Here at Sonesta E.S. Suites we pride ourselves on cleanliness and great customer service. If you would like to discuss the details of your stay with us further please contact the front desk.

10/10 – Utmerket

Ellie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great service, clean modern room
Bodde her 1 natt i april 2024
Svar fra BK den 4. apr. 2024
Thank you for your feedback

10/10 – Utmerket

Shnasha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra BK den 4. apr. 2024
Thank you for your feedback

6/10 – Grei

Kendra

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Furniture in room was old and a little raggedy. We got a room with a couch pull out bed and half the springs were missing on the bed. Found dirty socks u see couch. The rest of the room was clean and decent. Good location. Decent breakfast.
Bodde her 2 netter i mars 2024
Svar fra BK den 1. apr. 2024
Thank you for your feedback

10/10 – Utmerket

Eric

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a great hotel at a great price in a great location
Bodde her 3 netter i mars 2024
Svar fra BK den 1. apr. 2024
Thank you for your feedback

4/10 – Dårlig

Cody

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Beds are extremely uncomfortable and sofa mattress and cushions had stains on them
Bodde her 1 natt i mars 2024
Svar fra BK den 1. apr. 2024
Thank you for your feedback

6/10 – Grei

Kelli

Reiste med familie
A bit disappointed in our room. It was dirty and dingy. The bathroom area was small and tight. The bed was hard, like sleeping on a boxspring hard. The “stock” photos were not what we thought we were getting. The staff were excellent, just disappointed with cleanliness of room and the room itself.
Bodde her 1 natt i mars 2024
Svar fra BK den 30. mars 2024
Thank you for your feedback

8/10 – Bra

deborah

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra BK den 16. apr. 2024
Thank you for your feedback

10/10 – Utmerket

caroline

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Près de tout à distance de marche
Bodde her 3 netter i mars 2024
Svar fra BK den 26. mars 2024
Thank you for your feedback