Eksteriør

Anmeldelser av Radisson Hotel Schaumburg

2.5 out of 5
Radisson Hotel Schaumburg
1550 N Roselle Rd, Schaumburg, IL

Anmeldelser

7,2

Bra

Rangering på 10 − Utmerket. 161 av totalt 447 anmeldelser." "
Rangering på 8 − Bra. 91 av totalt 447 anmeldelser." "
Rangering på 6 − Grei. 69 av totalt 447 anmeldelser." "
Rangering på 4 − Dårlig. 67 av totalt 447 anmeldelser." "
Rangering på 2 − Forferdelig. 59 av totalt 447 anmeldelser." "

7,6/10

Renhold

7,4/10

Personale og service

6,6/10

Fasiliteter

7,2/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

marie

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Property needs work as do the staff. Upon checkin the front deak staff used thier phone to text twice in the few minutes we were there creating unneeded pauses in the check in process. Carpet in the hallways wasn't Property tacked down and was visible flith evident it has not been vacuumed in some time. Paint in the bathroom shower peeling from water damage and soiled with mold. Morning attendant was not present for several minutes appeared from the door with items from the gas station. No breakfast provided despite advertising it was included and no one informed us they wouldn't have breakfast available untill we presented for our meal. Would discourage others from selecting this Property.
Bodde her 1 natt i mai 2024

6/10 – Grei

Carlos Junior

Forretningsreisende
Likte ikke: Renhold
I had a clogged shower drain. That was very unpleasant.
Bodde her 2 netter i mai 2024
Svar fra Radisson Hotel Schuamburg den 22. mai 2024
Apologies for the inconvenience caused by the clogged shower drain. Our maintenance team is on it to fix the issue promptly. If there's anything else we can do for you, please let us know.

6/10 – Grei

Alexander

Forretningsreisende
Likte: Renhold
Breakfast buffet was not served due to "renovations".
Bodde her 1 natt i mai 2024
Svar fra Ena den 24. mai 2024
Hello Alexander, your feedback is valuable, and we'll work on improving our operations. Thank you.

4/10 – Dårlig

Dimitar Tonchev

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold
No breakfast,no pool,no coffee as advertised!
Bodde her 1 natt i mai 2024
Svar fra Ena den 22. mai 2024
Hello Dimitar Tonchev, your feedback is valuable, and we'll work on improving our operations. Thank you.

4/10 – Dårlig

Pedro

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
No hubo jabon para bañar y no hubo desalluno próximo escogería otro hotel
Bodde her 1 natt i mai 2024
Svar fra Ena den 20. mai 2024
Hello Pedro, your feedback is valuable, and we'll work on improving our operations. Thank you.

2/10 – Forferdelig

Christopher

Reiste med partner
Likte ikke: Renhold, personale og service og fasiliteter
No tissue in the restroom. Maid walked in my room at 10am. Tv had 3 channels you could watch. No outlets and water spots on the ceiling.
Bodde her 1 natt i mai 2024
Svar fra Ena den 20. mai 2024
Hello Christopher, your feedback is valuable, and we'll work on improving our operations. Thank you.

10/10 – Utmerket

Jonathan

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
It’s newly renovated
Bodde her 1 natt i mai 2024
Svar fra Ena den 20. mai 2024
Hello Jonathan, your feedback is valuable, thank you for leaving a review. We are so glad you enjoyed your stay! We hope you will return and we will be happy to offer you a complimentary room upgrade!

10/10 – Utmerket

Wards

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
I think I state seventeen days and enjoyed every day. I Would love to return sometime soon. The manager was great also Tom at the front desk was green as well. The driver that drove me to the airport was very respectful and got me to the airport on time.
Bodde her 6 netter i mai 2024
Svar fra Ena den 20. mai 2024
Hello Wards, your feedback is valuable, thank you for leaving a review. We are so glad you enjoyed your stay! We hope you will return and we will be happy to offer you a complimentary room upgrade!

2/10 – Forferdelig

India

Reiste med partner, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There is mold in the bathroom ceiling and they pool was closed as well as breakfast bar waste of time and money
Bodde her 1 natt i mai 2024
Svar fra Ena den 20. mai 2024
Hello India, Your feedback is valuable, and we'll work on improving our operations. Thank you.

2/10 – Forferdelig

Patricia

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nasty hotel. Long strands of blond hair on the floor and bed. Room smeel. Management wasn't bothered about the conditions of the room. I will never stay again
Bodde her 1 natt i mai 2024
Svar fra Ena den 20. mai 2024
Hello Patricia, Your feedback is valuable, and we'll work on improving our operations. Thank you.

6/10 – Grei

Heather

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service
When we got to our room , there wasnt a shower curtain so we had to ask for one, online for booking states there is a buffet breakfast, durring check in paperwork says cold breakfast from 7 to 10 am went down at 9:10 and front desk said breakfast was canceled there is no breakfast. Tv kept cutting in and out and most channels did not work.... on a positive the room was clean and the bed was very comfortable.
Bodde her 1 natt i mai 2024
Svar fra Ena den 15. mai 2024
Hello Heather, we're sorry for the disappointment with our rooms. Your feedback is valuable, and we'll work on improving our operations. Thank you for bringing this to our attention.

2/10 – Forferdelig

Wards

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mai 2024
Svar fra Ena den 13. mai 2024
We're sorry for the disappointment with our offerings. Your feedback is valuable, and we'll work on improving the options available. Thank you for bringing this to our attention.

4/10 – Dårlig

MyCindy

Reiste med partner
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
it was ok.
Bodde her 4 netter i april 2024
Svar fra Ena den 13. mai 2024
We're sorry for the disappointment with our offerings. Your feedback is valuable, and we'll work on improving the options available.

10/10 – Utmerket

Nilesh

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent
Bodde her 1 natt i mai 2024
Svar fra Ena den 15. mai 2024
Hello Nilesh, thank you so much for taking the time to review our hotel. We are so glad you enjoyed your stay! We sincerely hope you will stay with us again in the future!

4/10 – Dårlig

Kenneth

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They were under construction. Plumbing was out from 1pm to7pm day of check in so we had to go to McDonald's to use a bathroom. Poor continental breakfast and very unfriendly staff.
Bodde her 2 netter i mai 2024
Svar fra Ena den 13. mai 2024
We're sorry for the disappointment with our breakfast offerings and staff. Your feedback is valuable, and we'll work on improving the options available. Thank you for bringing this to our attention.

8/10 – Bra

Martinez

Likte: Renhold og personale og service
Fine stay. Second time staying at this location. Unfortunately, the television didn't work well. This was after going to a new room because the previous room was filled with smoke smell and the remote had no batteries. Hopefully, if I ever return it will be a nicer stay.
Bodde her 1 natt i april 2024
Svar fra Muhammad den 1. mai 2024
We're sorry to hear about the issues you encountered during your stay, especially with the television and the condition of the first room. Your feedback is valuable, and we're working to address these issues to ensure a better experience for future visits. We appreciate your loyalty and hope to have the opportunity to provide you with a more enjoyable stay in the future. Thank you for bringing these matters to our attention.

10/10 – Utmerket

Bisael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Muhammad den 1. mai 2024
We're pleased to hear that despite the challenges you encountered, you still rated your experience with us a 5 out of 5. Your satisfaction is important to us, and we appreciate your positive rating. If there's anything further we can do to enhance your experience in the future, please don't hesitate to let us know. Thank you for choosing to stay with us.

8/10 – Bra

Joseph

Okay
Bodde her 2 netter i mars 2024
Svar fra Ena den 24. mai 2024
Hello Joseph, your feedback is valuable, and we'll work on improving our operations. Thank you.

10/10 – Utmerket

Martinez

Bodde her 1 natt i april 2024
Svar fra Ena den 15. mai 2024
Hello Martinez, thank you so much for taking the time to review our hotel. We are so glad you enjoyed your stay! We sincerely hope you will stay with us again in the future!

10/10 – Utmerket

GIRISHCHANDRA og lutz

Bodde her 5 netter i april 2024
Svar fra Ena den 15. mai 2024
Hello Girishchandra, thank you so much for taking the time to review our hotel. We are so glad you enjoyed your stay! We sincerely hope you will stay with us again in the future!

8/10 – Bra

Candace

Likte: Renhold og fasiliteter
Man at desk was nice
Bodde her 1 natt i april 2024
Svar fra Muhammad den 22. apr. 2024
Thank you for your feedback! We're thrilled you had a positive interaction with our front desk team member. Looking forward to welcoming you back soon!

4/10 – Dårlig

Cicel

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
There are prostitution rings going on. I had men blinking their lights at me as I walked past. The room was dirt and that was the second room. I’d say pay a few extra dollars to stay elsewhere.
Bodde her 1 natt i april 2024
Svar fra Ena den 15. mai 2024
Hello Cicel, we're sorry for the disappointment with our hotel offerings. Your feedback is valuable, and we'll work on improving our operations. Thank you for bringing this to our attention.

10/10 – Utmerket

Jay

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was friendly, property was clean, location is convienent.
Bodde her 1 natt i april 2024
Svar fra Ena den 15. apr. 2024
Hello Jay, thank you so much for taking the time to leave us a review. We greatly appreciate your feedback to fine tune our operations. We are glad you enjoyed our property. We will be using your feedback to fine tune our operations. Thank you and have a great day! We hope to see you soon.

6/10 – Grei

Ironee

Reiste med partner
Likte ikke: Fasiliteter
Loud beds and rooms are outdated. Hotel has a lil unpleasant stench but not very strong. Was okay for the night but would probably never stay there again.
Bodde her 1 natt i april 2024
Svar fra Ena den 15. apr. 2024
Hello Ironee, thank you so much for taking the time to leave us a review. We greatly appreciate your feedback to fine tune our operations. Thank you for letting us know about our rooms. We will be using your feedback to fine tune our operations. Thank you and have a great day! We hope to see you soon.

10/10 – Utmerket

UTKARSH RAJIV

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Like this property..very quiet, nicely kept
Bodde her 1 natt i mars 2024
Svar fra Ena den 14. mars 2024
Hello Utkarsh, Thank you so much for your review! We are so glad you had a pleasant stay and we hope you will stay with us again!

10/10 – Utmerket

Catherine

Forretningsreisende, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the room more with breakfast
Bodde her 2 netter i mars 2024
Svar fra Radisson den 9. mars 2024
Hello Catherine Thank you soo much for your five star ratings . Your feedback is valuable to us and we are delighted to hear back from you about it . We hope to see you soon .

10/10 – Utmerket

mockton

Bodde her 1 natt i mars 2024
Svar fra Jones den 1. apr. 2024
Dear Valued Guest,Thank you so much for your fantastic 5-star review! We're thrilled to hear that your stay with us met all your expectations. It's our top priority to ensure our guests have an exceptional experience, and knowing we've achieved that with you is truly rewarding.Should your travels bring you back to our area, we look forward to welcoming you again with the same high-quality service that you experienced during your last visit.Warmest regards,Jones

2/10 – Forferdelig

Jonathan

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Strongly avoid
Broken automatic front door, have fun getting through carrying luggage. Broken elevator, one that was working, had a loose panel and outdated inspection date. Dirty room, long hairs left on the toilet, and stuck to the bathroom wall. Put my business dress clothes on the shelf to begin hanging them up. The bottom dress shirt was covered in dust from the shelf. On going construction across the hall (noisy and probably the cause of the dirt). There was no shelf for toiletries in the shower. Enjoy your cold breakfast Lied about not being able to find my reservation on Google reviews.
Bodde her 4 netter i januar 2024
Svar fra Radisson den 10. feb. 2024
Hello Jonathan Thank you for your feedback . We did try to find your reservation earlier and we did not find any record of this . On behalf of my team , I apologize for the inconvenience on your stay . We were undergoing changes for the breakfast which is all completed now . I understand your frustration and since there was no construction going on the property since past two months we mistook your review as a fake one . We intend to make amends and offer you a discounted price on your next stay with us and I can assure you for better quality of services on your entire stay since the upgrades we were undergoing at the time of your stay have been completed now . Rest assured you have stayed with us and you are our valuable guest we want nothing but the best for all our guest . Please contact our front desk number to get this resolved .

8/10 – Bra

Teola

Likte: Fasiliteter
Good
Bodde her 2 netter i februar 2024
Svar fra Radisson den 8. feb. 2024
Hello Teola Thank you soo much for your feedback .It is extremely important for us. We hope to see you soon.

10/10 – Utmerket

Nataliya

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Radisson den 5. feb. 2024
Hello Nataliya Thank you for your valuable feedback . It is extremely important for us . We hope to see you soon .

6/10 – Grei

doris

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable and clean but need a few upgrades .
The hotel rate was great! The room was clean and comfortable. The rooms decor could be undated.The breakfast was not so great. It was called a cold breakfast and it was cold along with the room it was served in. Looking at the hotel and reviewing the amenities it showed an indoor pool but the pool was actually outside and seasonal. Overall our stay was good but the breakfast and not having a pool is a game changer for us.
Bodde her 2 netter i februar 2024
Svar fra Radisson den 4. feb. 2024
Hello DorisThank you for your valuable feedback . We apologize for the inconvenience we were upgrading our breakfast area which is now done . Hopefully on your next stay with us we will be able to provide you with the best services.

4/10 – Dårlig

Alison

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
My room had no soap in it. I went to wash my hands after using the restroom and there was no soap. I went to the lobby to ask for some soap. They were out of soap! WTH? I should have spent the extra $40 to stay at the Marriott down the street that has good coffee and friggin’ SOAP!
Svar fra Radisson den 4. feb. 2024
Hello Alison I sincerely apologize for the inconvenience you've experienced during your stay with us. Your feedback is valuable, and I understand the importance of having basic amenities like soap readily available. I regret that we fell short in providing this essential item.Please rest assured that I will immediately address this issue with our housekeeping and front desk teams to ensure such lapses are rectified promptly. Your comfort and satisfaction are our top priorities, and we genuinely appreciate you bringing this matter to our attention.

2/10 – Forferdelig

Carl

Bodde her 1 natt i januar 2024
Svar fra Ena den 20. mars 2024
Hello Carl, we apologize that we did not meet your expectations. We hope you will visit us again to see all of our improvements! Have a blessed day!

6/10 – Grei

Fred

Forretningsreisende
Likte: Romkomfort
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
No breakfast offered, other issues.
There was still no food at 7:30 when I had to leave. Advertising your location as providing breakfast when you don't intend to is blatently disingenous. I don't stay at hotels that don't supply a breakfast, so being lied to to get me there really burns. I was told they were getting to it... at 7:30??? One elevator broken. Lots of physical damage. Shower temps were opposite of the label. Bed was fine, though.
Bodde her 1 natt i januar 2024
Svar fra Radisson den 27. jan. 2024
Hello Fred Thank you soo much for your valuable response . We apologize for the inconvenience but breakfast starts at 7:30am everyday since you were little early you couldn't get it . I hope on your next stay with us you will be satisfied .

10/10 – Utmerket

Rachel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Radisson den 12. jan. 2024
Thank you soo much for your 5 star Ratings ! We hope to see you soon.

4/10 – Dårlig

Robert

Bodde her 4 netter i januar 2024
Svar fra Radisson den 10. jan. 2024
Hello Robert Thank you for your valuable feedback . We apologize for the inconvenience . We hope to see you soon.

10/10 – Utmerket

Pawel

Likte: Fasiliteter
Bodde her 1 natt i desember 2023
Svar fra Radisson den 5. jan. 2024
Hello awel Thank you for your 5 star ratings. We hope to see you soon .

6/10 – Grei

Brian

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Radisson den 5. jan. 2024
Hello Brian Thank you for your valuable feedback . We hope to see you soon.

4/10 – Dårlig

Jenelle

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Radisson den 5. jan. 2024
Hello Jenelle Thank you for your valuable feedback . We will work towards making the improvements to get that 10/10 score .We hope to see you soon

8/10 – Bra

Kristie

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Affordable & Basic - you get what you pay for.
With a Radisson name, I expected more. I always thought that was a higher quality place. It was a basic, run down 6 story hotel. The room was clean and comfortable. The price was super affordable. The girl who checked me in was friendly. The breakfast was pre-packaged granola bars, cold cereal, oatmeal, toast and coffee/juice. Basic, but free and included. We were told at check in that housekeeping would be by every 3 days. No one ever took out trash or replaced towels in 6 days. We had 3 rooms and one got the towels refreshed. Mine did not. Parking was plentiful & I felt safe. I look for a clean place to sleep & shower at an affordable price. I got that. I’m satisfied with my choice.
Bodde her 6 netter i desember 2023
Svar fra Asna den 27. des. 2023
Hello Kristie Thank you soo much for your detailed feedback .We are delighted that your stay with us was affordable and comfortable . I apologize for the inconvenience of housekeeping , we hope to see you soon and next time with better services .

10/10 – Utmerket

Anzhelika

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Radisson den 5. feb. 2024
Hello Anzhelika Thank you for feedback . We are happy your stay with us at Radisson was good . We hope to see you soon.

2/10 – Forferdelig

Gary

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 4 netter i desember 2023
Svar fra Radisson den 18. des. 2023
Hello Mr Gary Thank you for your valuable feedback . We apologize for the inconvenience caused but we have taken an action on this . You can rest assured that the window has been fixed and lamps were recently replaced .

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra Radisson den 27. des. 2023
Hello Thank you for your review . We are delighted that you enjoyed your stay with us . We hope to see you soon .

8/10 – Bra

Brennan R.

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Coffee could/should be much better. Also some toast options at least. Otherwise, nothing great or bad - normal.
Bodde her 5 netter i desember 2023
Svar fra Ena den 12. des. 2023
Hi Brennan, thank you for your feedback! We are so glad you chose to stay with us and we hope you will stay with us again in the future!

4/10 – Dårlig

Rohit

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Svar fra Radisson den 12. feb. 2024
Hello Rohit Thank you for your valuable feedback . We hope to see you soon.

6/10 – Grei

Jacques

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Toilet stopped up, stains in carpets, front desk was not available most of the time and I only stayed one night
Bodde her 1 natt i desember 2023
Svar fra Radisson den 11. des. 2023
Hello Jacques We apologize for the inconvcenince and thank you soo much for the valuable feedback . We have taken an action on this and working on improvemnets . The front desk is available 24*7 to assist you with anything .

6/10 – Grei

Keith

Reiste med familie, Reiste med en gruppe
Bodde her 7 netter i november 2023
Svar fra Radisson den 11. des. 2023
Hello Keith Thank you for your ratings . We hope to see you soon .

10/10 – Utmerket

Fangchen

Bodde her 2 netter i desember 2023
Svar fra Radisson den 27. des. 2023
Hello Fangchen Thank you soo much for your valuable feedback . We hope to see you soon .

10/10 – Utmerket

Johvon

Bodde her 1 natt i desember 2023
Svar fra Radisson den 11. des. 2023
Hello JohvonThank you soo much for you 5 star ratings . We hope to see you soon .

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
This indie hotel was under renovations when we stayed, so breakfast wasn't well organized and some fixtures and furnishings were needing repair, but overall was a pleasant stay and would go back again.
Bodde her 3 netter i november 2023
Svar fra Radisson den 11. des. 2023
Thank you for your detailed feedback . We apologize for the inconvenince and we hope to see you soon .