Sitteområde i lobbyen

Anmeldelser av Hotel Felix River North/Magnificent Mile

4 out of 5
Hotel Felix River North/Magnificent Mile
111 W Huron St, Chicago, IL

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 444 av totalt 1008 anmeldelser." "
Rangering på 8 − Bra. 242 av totalt 1008 anmeldelser." "
Rangering på 6 − Grei. 169 av totalt 1008 anmeldelser." "
Rangering på 4 − Dårlig. 86 av totalt 1008 anmeldelser." "
Rangering på 2 − Forferdelig. 67 av totalt 1008 anmeldelser." "

8,4/10

Renhold

8,4/10

Personale og service

7,4/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Karlotta

Reiste med en gruppe
Likte: Personale og service og fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
There was a rat crawling in the vents visibly
Bodde her 2 netter i mai 2024
Svar fra R and C den 23. mai 2024
Thank you for staying at Hotel Felix. We looked further into this matter and we had witnesses detest the claim. If you have physical evidence please feel free to reach out to the hotel so we can handle the matter accordingly.

8/10 – Bra

Izyah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Rigel den 22. mai 2024
Thank you for your positive feedback we hope to see you again soon!

8/10 – Bra

Steve

Likte: Renhold
Bodde her 2 netter i mai 2024
Svar fra Rigel den 22. mai 2024
Thank you for your positive feedback we hope to see you again soon!

6/10 – Grei

Michelle

Just too average for the price. If it was less money and same details, I’d have a little more appreciation for it.
Bodde her 4 netter i mai 2024
Svar fra Rigel den 22. mai 2024
We are so sorry to hear about your recent stay. Being a boutique style hotel, our rooms are smaller than other hotels. As for the prices surge due to availability and they always fluctuate.

10/10 – Utmerket

Tykirra

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Being right in the middle of downtown this hotel was convenient in walking to wherever you needed to go as far as shopping and eating. However it is a little noisy in the middle of the night. Overall we had a great experience would definitely stay again!
Bodde her 4 netter i mai 2024
Svar fra Rigel den 22. mai 2024
Thank you for your positive feedback we hope to see you again soon!

10/10 – Utmerket

Mary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had an amazing experience at this property. The staff were very accommodating and helped us with resolving our issues with Expedia. I would stay at this hotel the next time we are in Chicago.
Bodde her 3 netter i mai 2024
Svar fra Rigel den 22. mai 2024
Thank you for your positive feedback we hope to see you again soon!

10/10 – Utmerket

Francisco

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excelente asecible a todo
Bodde her 3 netter i mai 2024
Svar fra Rigel den 22. mai 2024
Thank you for your positive feedback! We hope to see you again soon!

6/10 – Grei

julia

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Although extremely small quarters, it was clean and well maintained. The associates were professional and knowledgable. The rooms lacked a mini fridge and microwave. There was extremely loud music playing late in the neighborhood.
Bodde her 1 natt i mai 2024
Svar fra Rigel den 22. mai 2024
Thank you for your feedback. Being a boutique style hotel our rooms will be a bit smaller than any other hotel. Fridges are upon availability and we do not have microwaves for individual rooms but we have a communal microwave on the mezzanine floor.

6/10 – Grei

Michelle

Just too basic for the price of other properties where you have more amenities.
Bodde her 2 netter i mai 2024
Svar fra Rigel den 22. mai 2024
We are so sorry about your recent stay at Hotel Felix. We hope the next time you come and stay with us we can make it better.

8/10 – Bra

Robbie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms very small, no parking, not clear on nearby parking prices. However, staff great, beds comfortable. Quick response regarding broken tv. Great location.
Bodde her 3 netter i mai 2024
Svar fra Rigel den 19. mai 2024
Thank you for your feedback on your overall trip. We are glad that everything went well on your trip. We hope to set up parking arrangements in the near future.

10/10 – Utmerket

Ricki

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Was in a good location.
Bodde her 2 netter i mai 2024
Svar fra Rigel den 19. mai 2024
Thank you for your positive feedback

10/10 – Utmerket

jolynn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is lovely and beautifully maintained. Our room was very comfortable and nicely furnished. We would definitely stay there again. Price was reasonable and while a bit removed from the busier areas, the quiet was wonderful
Bodde her 1 natt i mai 2024
Svar fra Rigel den 17. mai 2024
Thank you for your positive feedback. We hope to see you again soon!

4/10 – Dårlig

Jennifer

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Guest room was not thoroughly cleaned. Bed frames were not compatible with mattresses. All furniture was damaged. White towels were stained with black hair, while washcloths had black stains. Both guests were blonde. Sink was broken in the bathroom, causing constant water flow. Toilet had difficulty flushing properly. Curtains had a brownish color substance on them. No parking available by the hotel. Paid $15 for 20 minutes of parking, $35 for overnight parking from 12:30 am to 10 am, and $22 for the use of Wi-Fi, breakfast, and gym. For $258 a night, I would choose a different hotel.
Bodde her 1 natt i mai 2024
Svar fra R den 18. mai 2024
We are so sorry about you recent stay at Hotel Felix. We have enhanced the housekeeping and engineering routines. We do not have any amenities for parking but we recommend the website Spothero.com for cheap parking in the area compared to flat rate parkin of 50/ per night. All amenities and fees are mentioned in the booking reservation.

6/10 – Grei

Jill

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Rigel den 17. mai 2024
Thank you for your feedback. We hope to see you again soon!

10/10 – Utmerket

Michelle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Rigel den 17. mai 2024
Thank you for your positive feedback. We hope to see you again soon!

4/10 – Dårlig

Marjorie

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The room smelled like urine, called the front desk, they brought up 2 different kinds of room deodorizing sprays. The one and ONLY USB charging port outlet was broken. Hallways needed vacuuming……., NOT impressed. We stay in Chicago once a month and have never stayed in the Felix before and will NOT again! One and done!
Bodde her 1 natt i mai 2024
Svar fra rigel den 18. mai 2024
We are so sorry about you recent stay at Hotel Felix. We have enhanced the housekeeping and engineering routines. We are a boutique style hotel, so all rooms will not look the same and have different layouts from one another.

4/10 – Dårlig

Mia

Reiste med familie og små barn
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
The hotel staff and service were good. Our room was disgusting. There was hair on the “new” towel, spider webs on the windows and ceiling, make up, hair and hair products from the previous guest that was not cleaned up properly. And the absolute worse thing we found a some sort of bug on the curtains ! Location of the hotel is great but wish I would have went with a different hotel, the pictures on the website are deceiving for sure.
Bodde her 4 netter i mai 2024
Svar fra Rigel den 18. mai 2024
We are so sorry about you recent stay at Hotel Felix. We have enhanced the housekeeping routines. We are a boutique style hotel, so all rooms will not look the same and have different layouts from one another.

10/10 – Utmerket

Ricki

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location
Bodde her 2 netter i mai 2024
Svar fra Rigel den 17. mai 2024
Thank you for your positive feedback. We hope to see you again soon!

10/10 – Utmerket

Michael

Reiste med partner, Forretningsreisende, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good stay
Bodde her 1 natt i april 2024
Svar fra Rigel den 12. mai 2024
Thank you for your positive feedback. We are glad you enjoyed your stay at Hotel Felix!

6/10 – Grei

Celestial

Reiste med partner
Likte: Personale og service
The bathroom could have been cleaner, the air conditioning barely worked which made the room incredibly hot. The lobby is nice enough, and the staff is super friendly. The location is wonderful.
Bodde her 4 netter i mai 2024
Svar fra Rigel den 11. mai 2024
Thank you for your feedback. We have enhanced our engineering and housekeeping teams to do some routine check ups in the rooms. We are glad that the overall experience was enjoyable. We hope to see you again!

10/10 – Utmerket

Dwayne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything
Bodde her 2 netter i april 2024
Svar fra Rigel den 11. mai 2024
We are glad to hear that your experience was fantastic. We hope to see you again soon!

10/10 – Utmerket

Molly

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were very kind when we requested to extend our stay -they made sure we got the best value as well. The rooms are small but well maintained. Perfect for a small weekend trip!
Bodde her 1 natt i mars 2024
Svar fra Rigel den 11. mai 2024
We are glad to hear that your experience was fantastic. We are glad to hear the staff were super helpful during your stay. We hope to see you soon!

10/10 – Utmerket

Liane og Battle Ground

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Rigel den 11. mai 2024
We are glad that Hotel Felix met your standards and were above and beyond.

10/10 – Utmerket

Johnny

Likte: Renhold og personale og service
Bodde her 2 netter i mai 2024
Svar fra Rigel den 11. mai 2024
Thank you for your positive feedback. We hope to see you again soon!

2/10 – Forferdelig

Krishnadath

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Horrible
Bodde her 2 netter i mai 2024
Svar fra Rigel den 10. mai 2024
We are so sorry to hear about your experience at Hotel Felix. We hope we can remediate this the next time you come back to stay with us

10/10 – Utmerket

Cari

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly
Bodde her 1 natt i mai 2024
Svar fra Kylie Lebron den 9. mai 2024
Thank you for choosing Hotel Felix! We appreciate you taking the time to share your feedback. We hope to welcome you back again soon.

10/10 – Utmerket

KARLA

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property and the staff are great, I had a great experience. My toom had a great view, I will definitely be booking again.
Bodde her 4 netter i mai 2024
Svar fra Kylie Lebron den 9. mai 2024
Thank you for choosing Hotel Felix! We appreciate you taking the time to share your feedback. We hope to welcome you back again soon.

6/10 – Grei

Jahleel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
That $75 fee is just a little too much y’all should redo how y’all policy fees are made.
Bodde her 1 natt i mai 2024
Svar fra Kylie Lebron den 9. mai 2024
Thank you for your feedback. Our 75 incidental charge is just a hold at check in that is required in case of any incidentals charged to the room and is returned upon check out if there are no charges. We plan on changing this amount to 100 in the near future.

6/10 – Grei

Sharon

Reiste med partner
Likte: Renhold og personale og service
The room was small, it was in an older building, but was renovated. There was no temporary parking for unloading during our visit, it may be due from the construction working in the area. The parking garage was nearby and was expensive for overnight parking.
Bodde her 1 natt i mai 2024
Svar fra Kylie Lebron den 9. mai 2024
Thank you for sharing your feedback. We do apologize about our loading zone. We are doing construction and the huge bin is taking up most of our space, but we do have a loading zone for our guests to use when available.

6/10 – Grei

Kyah

Likte: Renhold
Bodde her 2 netter i mai 2024
Svar fra Rigel den 10. mai 2024
Thank you for sharing your experience. We hope that next time we can meet your stay a 5/5.

10/10 – Utmerket

Gabriel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
very nice Hotel , very clean nice and polite staff
Bodde her 1 natt i mai 2024
Svar fra Kylie Lebron den 9. mai 2024
Thank you for choosing Hotel Felix! We appreciate you taking the time to share your feedback. We hope to welcome you back again soon.

6/10 – Grei

Arunee og Trophy club

Reiste med familie
There is no parking at hotel. There is $35 near by but still not at the hotel. The room is clean but very strong air spray. Also I booked and prepaid through Expedia but hotel will charge extra $25 per room.
Bodde her 1 natt i mai 2024
Svar fra Rigel den 7. mai 2024
Thank you for sharing your experience about Hotel Felix. Hopefully in the near future we will set up a form of parking that will include parking. We have enhanced staff training to mention the resort fees that are still owed at property as they are mentioned when the reservations are booked. We hope to see you again soon!

4/10 – Dårlig

Lorena

Reiste med en gruppe
Likte: Renhold
$22 daily fee was not noted before booking. Cable in room did not work both nights and the rooms around us were very loud and noisy.
Bodde her 2 netter i mai 2024
Svar fra Rigel den 7. mai 2024
We are so sorry to hear about your experience at Hotel Felix. The 22 Resort Fee is mentioned in the pricing that is owed at property. We will have engineering check all cables to for the turnover of rooms. Whenever there is loud guests please always let the front desk know so the agents can go check up on the rooms that were making loud noises. We will do better to set up quiet hours.

8/10 – Bra

Chelsea

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like the many restaurants near by.
Bodde her 3 netter i april 2024
Svar fra Rigel den 5. mai 2024
Thank you for sharing your experience. We are glad that our location is fantastic being around Mag Mile and a variety of restaurants!

10/10 – Utmerket

Virginia

Bodde her 1 natt i mars 2024
Svar fra Rigel den 7. mai 2024
Thank you for sharing for your experience! We hope to see you again soon!

8/10 – Bra

Morgan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location! Nice clean hotel. Needs some maintenance, very low water pressure. Safe neighborhood and great vending options on every floor.
Bodde her 1 natt i mai 2024
Svar fra Rigel den 4. mai 2024
Thank you for letting us know about the water pressure we will have our engineering look at the water pressure. We are glad you enjoyed the stay at Hotel Felix. We hope to see you again.

10/10 – Utmerket

Sharet

Very convenient and cheap
Bodde her 1 natt i mars 2024
Svar fra Rigel den 3. mai 2024
Thank you for your positive feedback. We are glad that you were able to get the most out of our fantastic prices.

10/10 – Utmerket

Antonia

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I always enjoy my stay here! No complaints what so ever!
Bodde her 3 netter i april 2024
Svar fra Rigel den 1. mai 2024
Thank you so much for your positive feedback. We hope to see you again very soon with the exceptional experience we offer at Hotel Felix!

8/10 – Bra

Simon

Bodde her 4 netter i april 2024
Svar fra Rigel den 22. mai 2024
Thank you for your feedback!

10/10 – Utmerket

Rynika

Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel perfect location while visiting the chi town!
Bodde her 2 netter i april 2024
Svar fra Rigel den 30. apr. 2024
Thank you for your lovely review about Hotel Felix and the experience you had in the city. We hope to see you again very soon!

10/10 – Utmerket

Jason

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was great
Bodde her 1 natt i april 2024
Svar fra Rigel den 30. apr. 2024
Thank you for your positive feedback. We hope to see you again very soon!

8/10 – Bra

Christy og Cameron

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There should be a fridge in the rooms. Stayed 3 nights and couldnt keep anything. Frustrating. Otherwise a great stay.
Bodde her 3 netter i april 2024
Svar fra Rigel den 29. apr. 2024
Thank you for sharing your experience with us Christy. We do sincerely apologize that you could not get a fridge in your room. Hotel Felix has such a limited amount of fridges upon request. We are working on ways to get more fridges in every room.

4/10 – Dårlig

Alizae

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Advertised that they have free parking but they do not, had to pay 67 dollars to park for a day
Bodde her 1 natt i april 2024
Svar fra Rigel den 29. apr. 2024
We are so sorry to hear about the parking situation. Hotel Felix does not have any parking associated at the time. What is recommended for the next time is using third- party websites like spothero and parkwhiz to find cheaper parking. We are working on figuring out how to establish parking at Hotel Felix.

10/10 – Utmerket

Angel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice hotel. Walking distance to different accommodation
Bodde her 3 netter i april 2024
Svar fra Rigel den 28. apr. 2024
Thank you for sharing your experience at Hotel Felix. We hope to see you again very soon.

10/10 – Utmerket

Lisa

Bodde her 3 netter i april 2024
Svar fra Rigel den 13. mai 2024
Thank you for sharing your experience with us. We hope to see you again!

8/10 – Bra

Rhonda

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The front staff stated they had no access to laundry. I was needing an extra blanket and did not receive.
Bodde her 3 netter i april 2024
Svar fra Kylie Lebron den 27. apr. 2024
Thank you for sharing your feedback. We're sorry you did not receive the blanket you requested. We have addressed this with our team, as front desk has access to all amenity requests.

10/10 – Utmerket

Forum

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Average hotel. Rooms are very small
Bodde her 1 natt i april 2024
Svar fra Rigel den 23. apr. 2024
We are super glad to hear that your stay was phenomenal. Thank you for sharing your experience!

10/10 – Utmerket

Pavan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 2 netter i april 2024
Svar fra Rigel den 23. apr. 2024
We are glad to hear about your experience. We hope to see you again very soon!

6/10 – Grei

Lilian

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Location very convenient. Some staff at the front desk were not polite.
Bodde her 3 netter i april 2024
Svar fra Rigel den 21. apr. 2024
Thank you for sharing your experience at Hotel Felix. We are very well known for our fantastic location. We are so sorry to hear about your experience with the staff. If you'd like to call 312- 447- 3440 to speak with MOD and see what training we can add to help our staff better assist with your stay.

6/10 – Grei

melvin

Bodde her 3 netter i april 2024
Svar fra Rigel den 11. mai 2024
Thank you for your feedback.