Lobby

Anmeldelser av Hilton Garden Inn Lake Forest Mettawa

3 out of 5
Hilton Garden Inn Lake Forest Mettawa
26225 North Riverwoods Boulevard, Lake Forest, IL

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 642 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 251 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 62 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 35 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 1001 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

9,0/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Stephen og Marion

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk manager was very hospitable.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Karin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Masey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was really great!
Bodde her 3 netter i april 2024

10/10 – Utmerket

Mandy

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff very friendly. I would like to have housekeepers understand English.
Bodde her 4 netter i april 2024

8/10 – Bra

Scott

Reiste med familie
No frills…good experience.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Maneeha

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Such a wonderfully maintained facility. The lobby is very conducive to gathering with your party and has such great amenities. Fully stocked coffee and snack bar. The breakfast was also great. Thank you for the wonderful staff for being so accommodating!
Bodde her 2 netter i april 2024
Svar fra Lou DeMarchi den 24. apr. 2024
On behalf of all of us at Hilton Garden Inn Lake Forest Mettawa, we are beyond grateful for your positive reviews. Guests like yourself are the reason our team has a tremendous passion for excellence. It was heartwarming to read the comments you left, and this will bring much joy as we share it with our team. Upon reflecting on your time with us, it would be an absolute pleasure to serve you in the near future. If you have any additional thoughts or questions, we are at your service.

8/10 – Bra

Rebecca

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I did not like that breakfast was an additional charge. And that there wasn’t a freezer in the mini fridge.
Bodde her 3 netter i april 2024
Svar fra Lou DeMarchi den 24. apr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. We always enjoy having you as our guest. At Hilton Garden Inn we offer a full restaurant menu as well as a buffet breakfast at an additional charge. We do offer rates that include breakfast, perhaps that would be a good option on your next visit. We look forward to welcoming you back to our hotel in the future. Until then, have a great day!

10/10 – Utmerket

Angela

Bodde her 5 netter i april 2024

10/10 – Utmerket

Nicole

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Bodde her 5 netter i april 2024
Svar fra Lou den 16. apr. 2024
On behalf of all of us at Hilton Garden Inn Lake Forest Mettawa, we are beyond grateful for your positive reviews. Guests like yourself are the reason our team has a tremendous passion for excellence. Upon reflecting on your time with us, it would be an absolute pleasure to serve you in the near future. If you have any additional thoughts or questions, we are at your service.

4/10 – Dårlig

GANG

Bodde her 3 netter i mars 2024
Svar fra Lou den 16. apr. 2024
Thank you for taking the time to provide feedback from your recent stay. Valued guests like yourself are the reason we can continuously improve upon our service standards to exceed expectations. I have reviewed the scores you left and we are happy you had a positive experience overall. We did notice some lower scores and I would like to check if you had any specific concerns? Please accept our genuine appreciation for staying with us and we hope to serve you again soon.

10/10 – Utmerket

Steven

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Excellent property with congenial staff! We will stay there again!
Bodde her 3 netter i mars 2024
Svar fra Lou den 13. mars 2024
Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Utmerket

Mary

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hilton at its best, ultra clean, friendly staff
Bodde her 3 netter i februar 2024
Svar fra Lou DeMarchi den 13. mars 2024
Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. We always enjoy having you as our guest. We look forward to welcoming you back to our hotel in the future. Until then, have a great day!

6/10 – Grei

Alexa

Forretningsreisende, Reiste med en gruppe
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
nice hotel but our room needed repairs and maintenance done. not a big deal
Bodde her 2 netter i november 2023
Svar fra Lou DeMarchi den 7. feb. 2024
I would like to extend our sincerest appreciation for providing feedback from your recent stay.I have reviewed the comments you left and would like to offer my heartfelt apologies for the inconvenience. Additionally, I will be immediately sharing your comments so we can improve our guest experience. It will be our pleasure to make sure your needs are fully met moving forward. If you have any further thoughts or questions, I am at your service.

8/10 – Bra

Adrien

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Evan M og Dubuque

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great staff
Bodde her 1 natt i januar 2024
Svar fra Lou DeMarchi den 7. feb. 2024
On behalf of all of us at Hilton Garden Inn Lake Forest Mettawa, we are beyond grateful for your positive reviews. Guests like yourself are the reason our team has a tremendous passion for excellence. Upon reflecting on your time with us, it would be an absolute pleasure to serve you in the near future. If you have any additional thoughts or questions, we are at your service

8/10 – Bra

Lashants

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I liked how nice the staff was and what I didn’t like is that there wasn’t hand soap but it was already because we used the bar soap that was available.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Ashley

Bodde her 2 netter i januar 2024
Svar fra Lou DeMarchi den 7. feb. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Utmerket

Alicia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved the service at the front desk and Kim who works at bar is the BEST!! We’ll probably be back there again because of her.
Bodde her 3 netter i januar 2024
Svar fra Lou DeMarchi den 7. feb. 2024
On behalf of all of us at Hilton Garden Inn Lake Forest Mettawa, we are beyond grateful for your positive reviews. Guests like yourself are the reason our team has a tremendous passion for excellence. It was heartwarming to read the comments you left, and this will bring much joy as we share it with our team. Upon reflecting on your time with us, it would be an absolute pleasure to serve you in the near future. If you have any additional thoughts or questions, we are at your service.

8/10 – Bra

Jamie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024

8/10 – Bra

Pam

Bodde her 2 netter i januar 2024

10/10 – Utmerket

Jimmy Allen

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was great. Everyone was extra nice and went out of their way to ensure our stay was perfect. Special shoutout to Barbara who went above and beyond.
Bodde her 4 netter i januar 2024

8/10 – Bra

Rochelle

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024

10/10 – Utmerket

kim

Bodde her 1 natt i januar 2024
Svar fra Lou DeMarchi den 7. feb. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Utmerket

Mandee

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Jamie

Bodde her 2 netter i januar 2024

10/10 – Utmerket

Warren og New York

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Late arrival. Very accommodating.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Christian

Bodde her 2 netter i januar 2024
Svar fra Lou DeMarchi den 7. feb. 2024
On behalf of all of us at Hilton Garden Inn Lake Forest Mettawa, we are beyond grateful for your positive reviews. Guests like yourself are the reason our team has a tremendous passion for excellence. Upon reflecting on your time with us, it would be an absolute pleasure to serve you in the near future. If you have any additional thoughts or questions, we are at your service

10/10 – Utmerket

Jamillia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Angela

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Jenny

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Delighted
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Jamie

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023

8/10 – Bra

Jim

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel Matches the Cost
Modern hotel - very clean. Comfortable bed, bed linen, furniture. Friendly staff. Selected because close to my son and his family. Decent price. Not very close to any restaurants, bars, entertainment, shopping though. Cable TV channel guide room chart, and on the television, not accurate. Shower soap bottle dispenser empty. One guest in the hotel had a barking dog in their room (barked long enough to be a pain).
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Timothy og Neenah

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Always great!

10/10 – Utmerket

Don

Bodde her 2 netter i desember 2023

6/10 – Grei

Sheryl

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sound suppression
The only complaint I have is that the highway noise is very loud. We stayed in room 422, and the noise was so loud, I checked to see if someone left the window open.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

kim

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Adrea

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was very friendly and helpful
Bodde her 3 netter i november 2023

10/10 – Utmerket

Nicholas Lovelle

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staf and accommodations were superb. Close to shopping and naval base. One hour drive to Chicago.
Bodde her 3 netter i november 2023

8/10 – Bra

Paul Anthony og Cambridge

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 4 netter i november 2023

10/10 – Utmerket

Gary og Howards Grove

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023

10/10 – Utmerket

Ronald

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023

10/10 – Utmerket

Alison og Rochester

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good beds, helpful staff
Bodde her 1 natt i november 2023
Svar fra Hilton Garden Inn den 20. nov. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. We always enjoy having you as our guest. We look forward to welcoming you back to our hotel in the future. Until then, have a great day!

10/10 – Utmerket

Gustavo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff is incredibly friendly. The hotel is clean. Excellent choice. Breakfast buffet is great. Coffee is available 24/7. Not bad at all!
Bodde her 4 netter i november 2023
Svar fra Hilton Garden Inn den 20. nov. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. We always enjoy having you as our guest. We look forward to welcoming you back to our hotel in the future. Until then, have a great day!

8/10 – Bra

Mahaveer py

Bodde her 1 natt i november 2023

10/10 – Utmerket

Jennifer

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very attentive and friendly.
Bodde her 3 netter i november 2023
Svar fra Hilton Garden Inn den 17. nov. 2023
On behalf of all of us at Hilton Garden Inn Lake Forest Mettawa, we are beyond grateful for your positive reviews. Guests like yourself are the reason our team has a tremendous passion for excellence. Upon reflecting on your time with us, it would be an absolute pleasure to serve you in the near future. If you have any additional thoughts or questions, we are at your service.

10/10 – Utmerket

bertha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i november 2023
Svar fra Hilton Garden Inn den 17. nov. 2023
On behalf of all of us at Hilton Garden Inn Lake Forest Mettawa, we are beyond grateful for your positive reviews. Guests like yourself are the reason our team has a tremendous passion for excellence. Upon reflecting on your time with us, it would be an absolute pleasure to serve you in the near future. If you have any additional thoughts or questions, we are at your service.

8/10 – Bra

Sandra

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything about the Hotel was wonderful except for the beds and the pillows. The beds were very hard and uncomfortable. The pillows were to small.
Bodde her 3 netter i november 2023
Svar fra Hilton Garden Inn den 14. nov. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found our service to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Utmerket

Olander

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and welcoming environment- Staff professional and engaging-
Bodde her 2 netter i november 2023
Svar fra Hilton Garden Inn den 14. nov. 2023
On behalf of all of us at Hilton Garden Inn Lake Forest Mettawa, we are beyond grateful for your positive reviews. Guests like yourself are the reason our team has a tremendous passion for excellence. Upon reflecting on your time with us, it would be an absolute pleasure to serve you in the near future. If you have any additional thoughts or questions, we are at your service.

10/10 – Utmerket

AVEREY

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2023
Svar fra Hilton Garden Inn den 14. nov. 2023
On behalf of all of us at Hilton Garden Inn Lake Forest Mettawa, we are beyond grateful for your positive reviews. Guests like yourself are the reason our team has a tremendous passion for excellence. Upon reflecting on your time with us, it would be an absolute pleasure to serve you in the near future. If you have any additional thoughts or questions, we are at your service.