Terrasse/patio

Anmeldelser av Hilton Chicago O'Hare Airport

4 out of 5
Hilton Chicago O'Hare Airport
O'Hare International Airport, Chicago, IL

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 825 av totalt 1974 anmeldelser." "
Rangering på 8 − Bra. 442 av totalt 1974 anmeldelser." "
Rangering på 6 − Grei. 335 av totalt 1974 anmeldelser." "
Rangering på 4 − Dårlig. 209 av totalt 1974 anmeldelser." "
Rangering på 2 − Forferdelig. 163 av totalt 1974 anmeldelser." "

8,2/10

Renhold

8,0/10

Personale og service

7,6/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Halfdan Marius

Reiste med familie
Likte ikke: Personale og service
Bodde her 1 natt i desember 2023

8/10 – Bra

Knut Magne

Bodde her 1 natt i november 2023

8/10 – Bra

Anders

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Topp beliggenhet på flyplass
Veldig praktisk på flyplassen, men litt sliten og ganske dyrt hotell
Bodde her 1 natt i januar 2023
Svar fra General Manager den 3. feb. 2023
Dear Anders,We are delighted that our prime location was convenient for you, and we trust your rested well during your stay. Regarding our rates, they are competitive with other hotels in the area to ensure our guests get the best value possible. That said, your feedback about our property has been noted and will be kept in mind for the future. It was a pleasure hosting you, and we hope you'll revisit us the next time you're in the Windy City.-Hilton O'Hare team

8/10 – Bra

Andrew Paul

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i juli 2022

6/10 – Grei

Anne

Likte ikke: Romkomfort
Bodde her 1 natt i mars 2022

4/10 – Dårlig

magnus

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Greta view from the room. But the hotel feels like a motel 6, it is super old, dirty and paint peeling off from the roof in the bathroom.
Bodde her 1 natt i november 2021

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Personale og service
Runway view, but very noisy. Also not very clean. Expensive food on room-servixe with medium quality
Bodde her 1 natt i november 2021

10/10 – Utmerket

Zeretta

Reiste med familie
Likte ikke: Fasiliteter
Convenient
Bodde her 1 natt i mai 2024

8/10 – Bra

Susan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The O'Hare Airport Hilton is way overpriced. Since it is the only hotel in the airport, they have a monopoly. It is quiet and you can walk through the lower level to terminals 1,2 &3. A train takes you to and from terminal 5. Guests are stuck paying the high price for convenience.
Bodde her 1 natt i mai 2024

8/10 – Bra

Cynthia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The closeness to the airport for an early flight and the ease of access
Bodde her 1 natt i mai 2024

8/10 – Bra

gwen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect for staying the night before super early am flight. Good service, good food/drink, clean, and quiet (sound proof) Short walk to departures.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 24. mai 2024
Dear Gwen,Thank you for choosing Hilton Chicago O'Hare Airport and for your feedback. We are pleased to hear you enjoyed the convenience of our location for early flights and appreciated our clean accommodations and dining options. It was a pleasure to host you, and we look forward to welcoming you back during your future travel plans!-Hilton O'Hare Team

8/10 – Bra

Thomas

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Xxx
Bodde her 1 natt i mai 2024
Svar fra General Manager den 23. mai 2024
Dear Thomas,Thank you for staying with us and for your feedback. We're glad you had a four-star experience. We hope to welcome you back soon for another great stay.Hilton O'Hare Team

6/10 – Grei

Jae

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service
The property needs an upgrade (in terms of technology accommodation, such as USB port availability, etc.) Some parts of the room look outdated. The female check-in counter person didn't seem to have much energy and I've got the impression she didn't want to be there (i.e., didn't seem to enjoy her job).
Bodde her 1 natt i mai 2024
Svar fra General Manager den 23. mai 2024
Dear Jae,Thank you for your feedback. We appreciate you letting us know about the outdated technology in the rooms and the areas that could benefit from an upgrade. Our team is always looking for ways to improve the guest experience, and your insights on features like USB ports are valuable. While we strive to provide exceptional service at all times, we apologize if the check-in experience didn't reflect that. We'll use your feedback as a training opportunity to ensure all our guests receive a warm welcome. We hope you will consider staying with us again to see how we have improved.-Hilton O'Hare Team

10/10 – Utmerket

Graecin

Likte: Renhold og personale og service
Convenient to get between the hotel and the O’Hare Airport
Bodde her 1 natt i mai 2024
Svar fra General Manager den 23. mai 2024
Dear Graecin,Thank you for taking a moment to share a review about your recent stay. We’re happy to know you enjoyed your time with us. Our ideal location, convenient to Chicago O’Hare Airport, is just one of the many benefits of staying with us. Thanks again. We wish you happy and safe travels!-Hilton O'Hare Team

10/10 – Utmerket

ZHETAO

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Peter

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 23. mai 2024
Dear Peter,Thank you for staying with us and for your perfect rating. We're glad you had a world-class experience, and we hope to welcome you back soon for another great stay.-Hilton O'Hare Team

10/10 – Utmerket

ian

Top class service
Bodde her 1 natt i mai 2024
Svar fra General Manager den 23. mai 2024
Dear Ian,Thank you for taking a moment to share your experience at Hilton Chicago O'Hare Airport. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. It was a pleasure having you here, and we hope you enjoyed your time in the Windy City. -Hilton O'Hare Team

10/10 – Utmerket

Joel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Linda

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Beds/ mattresses need updating. Staff was helpful and kind. Restaurants were good
Bodde her 1 natt i mai 2024
Svar fra General Manager den 20. mai 2024
Dear Linda,Thank you for choosing Hilton Chicago O'Hare Airport and for sharing your valuable feedback. While we are happy you enjoyed our wonderful staff and great restaurant; we are sorry you had a concern with the bed. We will be sure to share all of your comments with our team, and we look forward to welcoming you back and impressing you further.-Hilton O'Hare Team

6/10 – Grei

Ryszarda

Old
Bodde her 1 natt i mai 2024
Svar fra General Manager den 20. mai 2024
Dear Ryszarda,Thank you for leaving a review. It was a pleasure having you join us during your time in Chicago. Our team is always working to offer the best services and facilities to our guests, so we appreciate your feedback on where we can improve. Take care, and we wish you safe travels.-Hilton O'Hare Team

6/10 – Grei

Stanley og Scottsdale

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
This hotel seems to be relying on its monopoly position as the only hotel directly connected to the airport to charge high prices for convenience while failing to upgrade the facility. Dated rooms, fixtures, and bathrooms. Hotels that we have stayed in by shuttle are far more modern and less costly.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 20. mai 2024
Dear Stanley,Thank you for staying with us recently. We regret to learn of your disappointment with your experience. Guest feedback is our foremost catalyst for effective change, so rest assured that we will use yours to guide our efforts. It was a pleasure having you here, and we wish you safe travels.-Hilton O'Hare Team

10/10 – Utmerket

Elizabeth og Burlingame

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Easy Check in
Bodde her 1 natt i april 2024
Svar fra General Manager den 20. mai 2024
Dear Elizabeth,Thank you for your review and for giving us a perfect rating! It's wonderful to know you had an enjoyable visit, and we appreciate you mentioning our efficient check-in. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!-Hilton O'Hare Team

8/10 – Bra

Linda

Likte: Renhold og personale og service
Furnishings appear dated. We also asked for more coffee packets and after 2 1/2" hours and nothing, we called again. After 1/2 hour receive 2 packets. That's it. No cream but should have asked for it.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 21. mai 2024
Dear Linda,Thank you for choosing to stay with us during your recent trip. While we're delighted to receive the high rating, we're disappointed that we fell short of expectations in some aspects. We sincerely apologize for any delay you experienced when requesting items from the front desk and for any inconvenience this may have caused you. Rest assured, your comments will be relayed to our team to ensure that we are meeting our high standards going forward. Hopefully, this didn't detract too much from your overall trip. The pleasure was all ours, and we hope you'll choose to visit us again soon.-Hilton O'Hare Team

10/10 – Utmerket

Julio Cesar

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great option for staying inside the airport
Bodde her 1 natt i mai 2024
Svar fra General Manager den 19. mai 2024
Dear Julio,We're delighted you enjoyed your stay at Hilton Chicago O'Hare Airport! Please come see us again the next time you're in the area.-Hilton O'Hare Team

10/10 – Utmerket

Roberta

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 16. mai 2024
Dear Roberta,Thank you for staying with us and for your feedback. We're glad you had a world-class experience, and we hope to welcome you back soon for another great stay.-Hilton O'Hare Team

8/10 – Bra

Cheryl

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Beverly og Palm Desert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very convenient
Bodde her 1 natt i mai 2024
Svar fra General Manager den 14. mai 2024
Dear Beverly,Thank you for highlighting the convenience of your stay. Our team is committed to ensuring a seamless experience for all our guests, and we look forward to welcoming you back.-Hilton O'Hare Team

8/10 – Bra

Muhammad og Nashville

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to the terminal
Bodde her 1 natt i mai 2024
Svar fra General Manager den 13. mai 2024
Dear Muhammad,Thank you for your review. We know proximity to the airport is one of the biggest priorities for our guests, and we're glad you were able to take advantage of our convenient location. We hope to welcome you back soon to Hilton Chicago O'Hare Airport.-Hilton O'Hare Team

10/10 – Utmerket

Alexander

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Dahlia at reception was very pleasant and informative
Bodde her 1 natt i mai 2024
Svar fra General Manager den 13. mai 2024
Dear Alexander,We are pleased you chose to stay with us at Hilton Chicago O'Hare Airport. Your compliments regarding Dahlia's kind service are appreciated, and we hope you have the opportunity to visit us again the next time you are in the area.-Hilton O'Hare Team

8/10 – Bra

Radhakrishnan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Trevor og Kodiak

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Lisa Mercedes

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
East and convenient for early am flights. Clean and friendly.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 10. mai 2024
Dear Lisa,Thank you for your outstanding review! We were happy to provide you with clean, convenient accommodations, and we're glad you felt welcome while you were here. It would be a pleasure to host you again at Hilton Chicago O'Hare Airport, so come back soon!-Hilton O'Hare Team

10/10 – Utmerket

KUNIHIKO

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very comfortable
Bodde her 1 natt i mai 2024
Svar fra General Manager den 10. mai 2024
Dear Kunihiko,Thank you for sharing your experience! Providing a cozy and relaxing experience for our guests is always our goal, and we're glad we could exceed your expectations. We can't wait to welcome you back for another comfortable stay.-Hilton O'Hare Team

6/10 – Grei

Timothy

Reiste med partner
Back stale smell in our room . Hotel felt old and dated .
Bodde her 1 natt i mai 2024
Svar fra General Manager den 9. mai 2024
Dear Timothy,We're sorry to hear that you didn't have a good time with us overall. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your feedback will be discussed with our housekeeping team, and we'll work to make improvements where necessary. Please consider giving us another chance soon. -Hilton O'Hare Team

8/10 – Bra

Bill

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Wasnt expecting a $75 bill to park my car overnight.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 10. mai 2024
Dear Bill,Thank you for staying with us and for your review. While we appreciate the high rating, we want to take a moment to express our disappointment regarding your dissatisfaction with our valet parking rates. Our hotel monitors the local market for parking fees and is competitive within the area. We appreciate your feedback and hope you will consider staying with us should you pass through Chicago again.-Hilton O'Hare Team

6/10 – Grei

Kenneth

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Nichole

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Srdan

Reiste med familie
Likte: Fasiliteter
Convenient
Bodde her 1 natt i mai 2024
Svar fra General Manager den 6. mai 2024
Dear Srdan,Thank you for choosing Hilton Chicago O'Hare Airport! We're glad our location worked well for your trip, and we hope to see you again soon.-Hilton O'Hare Team

2/10 – Forferdelig

Eunice

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Zbigniew

Likte: Personale og service
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Christopher og San Diego

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Julie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is perfect for a stay before and/or after a flight from O’Hare airport. You would definitely not stay here for a vacation as leaving the property is difficult and not near anything but it’s serves its purpose perfectly for an airport hotel that you can walk right to the airport, no shuttle necessary
Bodde her 1 natt i april 2024
Svar fra General Manager den 6. mai 2024
Dear Julie,Thank you for allowing Hilton Chicago O'Hare Airport to host your recent stay. We're happy to hear you had a pleasant experience, and that you appreciated our convenient location ideal for catching a flight. We're grateful for your positive rating, and we hope to have the opportunity to welcome you back on another occasion.-Hilton O'Hare Team

10/10 – Utmerket

Joseph

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Patrick

Likte: Overnattingsstedets bygg og tilstand
Y
Bodde her 1 natt i april 2024
Svar fra General Manager den 2. mai 2024
Dear Patrick,Thank you for taking a moment to leave us a rating. We are honored you enjoyed your stay. Thank you for choosing Hilton Chicago O'Hare Airport to host your stay and we look forward to welcoming you back.Hilton O'Hare Team

10/10 – Utmerket

Antony

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice
Bodde her 1 natt i april 2024
Svar fra General Manager den 2. mai 2024
Dear Antony,Thank you for staying with us at Hilton Chicago O'Hare Airport. We appreciate your feedback and are pleased you had a great stay. Please come back and see us again the next time you are in the area!-Hilton O'Hare Team

10/10 – Utmerket

richard

Bodde her 1 natt i april 2024

10/10 – Utmerket

Ashleigh og Charlotte

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were diverted to Chicago and our connecting flight wasn’t until 5:30 the next morning. I did NOT want to spend the night in airport. So glad there was a clean, comfortable and quiet room for us last night. Love that the hotel is literally on the airport campus and we didn’t have to leave.
Bodde her 1 natt i april 2024
Svar fra General Manager den 1. mai 2024
Dear Ashleigh,Thank you for sharing your experience with us. We're delighted that our conveniently located hotel provided a quiet and relaxing retreat during your unexpected layover. We appreciate your kind words and hope to welcome you back for another comfortable stay in the future. -Hilton O'Hare Team

10/10 – Utmerket

Alexnader

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A great place to stay before or after a flight close enough to walk to the main terminals. Highly recommend.
Svar fra General Manager den 1. mai 2024
Dear Alexnader,We are thrilled to have earned your compliments and recommendation. Knowing that we helped make your stay more convenient is what we like to see. Safe travels, and come stay with us again soon. -Hilton O'Hare Team

2/10 – Forferdelig

Sergio

Forretningsreisende, Reiste med en gruppe
Likte ikke: Renhold
The room (and the rooms of my coworkers) had a terrible urine-like smell. These rooms are located in the 8th floor. The staff was willing to change me to a different room but the available rooms had the same odor. Terrible experience
Bodde her 1 natt i april 2024
Svar fra General Manager den 1. mai 2024
Dear Sergio,Thank you for taking the time to provide your review.Please accept our sincerest apologies for the issue you had with your room. This will be addressed to prevent any future inconvenience. We would appreciate another opportunity to provide you with the stay you deserve.-Hilton O'Hare Team

8/10 – Bra

Leeanna

Forretningsreisende
Staff was very nice. Only gave it 4 stars instead of 5 because the AC didn’t really work and the room was warm at night.
Bodde her 1 natt i april 2024
Svar fra General Manager den 1. mai 2024
Dear Leeanna,Thank you for your feedback. We apologize for any discomfort caused by the AC not working properly, as we understand how important a comfortable room temperature is for a good night's sleep. Your satisfaction is important to us, and we will address the AC issue promptly to ensure a more enjoyable stay for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a five-star experience next time!-Hilton O'Hare Team