Eksteriør

Anmeldelser av Embassy Suites by Hilton Chicago Lombard Oak Brook

3.5 out of 5
Embassy Suites by Hilton Chicago Lombard Oak Brook
707 E Butterfield Road, Lombard, IL

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 562 av totalt 1004 anmeldelser." "
Rangering på 8 − Bra. 222 av totalt 1004 anmeldelser." "
Rangering på 6 − Grei. 98 av totalt 1004 anmeldelser." "
Rangering på 4 − Dårlig. 56 av totalt 1004 anmeldelser." "
Rangering på 2 − Forferdelig. 66 av totalt 1004 anmeldelser." "

8,6/10

Renhold

8,6/10

Personale og service

8,4/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Brandy

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
My room had a sewer smell very strong my tub was stop up and the water trip all night long I couldn’t get another room because all of the rooms were full
Bodde her 2 netter i mai 2024

8/10 – Bra

Liza

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location
Bodde her 1 natt i mai 2024
Svar fra Guy den 23. mai 2024
Thank you for taking the time to share your positive experience! We're so pleased that you had a memorable stay. We’re looking forward to serving you again in the future!

10/10 – Utmerket

George

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice and enjoyable
Bodde her 4 netter i mai 2024
Svar fra Guy den 21. mai 2024
Thank you for your positive review! We're delighted to know that you enjoyed your stay with us. Our goal is to provide exceptional experiences, and we're glad we could meet your expectations. We’re looking forward to serving you again in the future!

6/10 – Grei

Sasheika

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 6 netter i mai 2024
Svar fra Guy den 21. mai 2024
Thank you for taking the time to share a review of your stay. Your input will guide us in refining our services and we hope to welcome you back again!

6/10 – Grei

Sharon

Likte: Renhold
Bodde her 4 netter i mai 2024
Svar fra Guy den 13. mai 2024
Thank you for sharing your feedback with us. We appreciate your input, as it helps us understand where we can improve. We hope to have the opportunity to provide you with an even better experience in the future.

10/10 – Utmerket

lanise

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Me and my family enjoyed our stay….will definitely be staying there again next time we visit
Bodde her 2 netter i mars 2024
Svar fra Guy den 1. mai 2024
Thank you for choosing to stay with us! We're thrilled to hear that you had a fantastic experience during your time at our hotel. Your kind words mean a lot to our team. We hope to welcome you back again soon!

8/10 – Bra

MaryAnn

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Embassy Suites provides a thoughtful and tasty breakfast.
Bodde her 3 netter i april 2024
Svar fra Guy den 6. mai 2024
Thank you for sharing your positive feedback! We're delighted that your stay with us was a success. We hope to have the pleasure of hosting you once more.

10/10 – Utmerket

Sarra og Mason

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was very nice and accommodating to our needs. The room was clean and cozy, and the included breakfast was great. Viewing the main seating area from the above walkway was picture-esque. The staff was very friendly and helpful. Thank you!
Bodde her 2 netter i april 2024
Svar fra Guy den 30. apr. 2024
Thank you for taking the time to share your positive experience! We're ecstatic that you enjoyed your time at our hotel. Your satisfaction is our ultimate reward, and we can't wait to share your feedback with our team. We can't wait to welcome you back and provide you with another outstanding stay!

6/10 – Grei

caroline

Reiste med partner, Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand
Facility is outdated.. broken jacuzzi, rusty area and not maintained well.. personnel are not pleasant maybe underpaid.
Bodde her 7 netter i april 2024
Svar fra Guy den 29. apr. 2024
Thank you for taking the time to share your thoughts about your stay. We're glad you chose our hotel, and we'll use your feedback to refine our offerings. We hope to have the opportunity to welcome you back.

10/10 – Utmerket

Elisabeth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice staff and room was clean with nice layout
Bodde her 1 natt i april 2024
Svar fra Guy den 29. apr. 2024
Thank you for choosing us for your stay and for sharing your positive thoughts! We're dedicated to making every guest's stay exceptional, and your feedback fuels our passion. We hope to welcome you back soon!

8/10 – Bra

Morgan

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice
Bodde her 2 netter i april 2024
Svar fra Guy den 22. apr. 2024
Thank you for sharing your positive feedback! We're delighted that your stay with us was a success. We look forward to hosting you again!

10/10 – Utmerket

Lucy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice
Bodde her 1 natt i januar 2024
Svar fra Guy den 22. apr. 2024
Thank you for sharing your positive experience! We're elated that you enjoyed your stay at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back for another outstanding visit!

10/10 – Utmerket

Mara Verboonen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Guy den 17. apr. 2024
Thank you for sharing your positive feedback! We're delighted that your stay with us was a success. We look forward to hosting you again!

10/10 – Utmerket

malika

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very beautiful hotel
Bodde her 1 natt i april 2024
Svar fra Guy den 8. apr. 2024
Thank you for taking the time to share your positive experience! We're so pleased that you had a memorable stay. We can't wait to have you back as our guest!

2/10 – Forferdelig

Oscar

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Horrible weekend, it was a very bad experience in the pool also… the kids and I barely got to enjoy it. So many noise complaints over the weekend.
Bodde her 2 netter i mars 2024
Svar fra Guy den 4. apr. 2024
Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience not meeting your expectations. We take guest concerns seriously, and we'll be looking into the issues you've raised to improve our services.

6/10 – Grei

Blanca

Reiste med partner
I didn’t appreciate getting woke up to the fire alarm
Bodde her 3 netter i mars 2024
Svar fra Guy den 4. apr. 2024
Thank you for providing us with your feedback. Your comfort and satisfaction are important to us, and we apologize for the inconvenience. We hope to have the chance to regain your trust.

6/10 – Grei

Nicole

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Pool area was not kept up well. It was dirty and there was brown in the goal in the hot tub, so couldn’t even get in and the water was not hot at all in the hot tub. Bar area was nice. Front desk gals not very friendly.
Bodde her 1 natt i mars 2024
Svar fra Guy den 3. apr. 2024
Thank you for your review and for choosing to stay with us. Your feedback is valuable in our ongoing efforts to enhance our services. We're here to listen and make necessary improvements based on your comments. We hope we'll have the opportunity to regain your trust.

8/10 – Bra

Michelle og Detroit

Bodde her 3 netter i mars 2024
Svar fra Guy den 22. apr. 2024
Thank you so much for taking the time to leave a review of your stay! We’re thrilled you enjoyed your time with us and look forward to welcoming you back soon!

8/10 – Bra

Lakisha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Guy den 2. apr. 2024
Thank you for your positive review! We’re looking forward to serving you again in the future!

4/10 – Dårlig

Sharita

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Svar fra Guy den 1. apr. 2024
We're genuinely sorry that your stay with us was less than satisfactory. Your feedback is essential in our efforts to continuously improve our services. We will be taking steps to prevent similar situations and we hope to have the chance to make it up to you in the future.

4/10 – Dårlig

Deanna

Reiste med familie
I like the accommodations as far as space of your rooms and the full to cook breakfast provided. However after coming to your location for over 15 yrs this would be my last unfortunately. Over the years the noise and the marijuana smoking within the property makes it less enjoyable for families.
Bodde her 3 netter i mars 2024
Svar fra Guy den 1. apr. 2024
We're sorry to hear about the challenges you faced during your stay. Your comfort and satisfaction are important to us, and we're committed to making the necessary improvements. Please know that your feedback helps us enhance our services for all our guests.

6/10 – Grei

Ishtar

Didn’t like the breakfast
Bodde her 3 netter i mars 2024
Svar fra Guy den 1. apr. 2024
Thank you for providing us with your feedback. We're pleased to have had you as our guest. Your suggestions are valuable, and we'll use them to continue improving the quality of our services for future guests.

2/10 – Forferdelig

Rosemary

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Too loud in common area and police had come. I felt threatened and scared too many people there.large crowd was arguing. The pool too small and dirty all this happened at 10 pm then somebody pulled fire alarm at 8am we all had t go downstairs just a disaster. Overall the hotel is nice well kept up and clean. Mybe because the weekend and young people having partes and got out of hand
Bodde her 2 netter i mars 2024
Svar fra Guy den 1. apr. 2024
Thank you for bringing your concerns to our attention. We regret that your experience fell short of our usual standards. We take your feedback seriously and will be taking steps to ensure a better experience for future guests. We hope to have the chance to regain your trust.

2/10 – Forferdelig

Ahman

Reiste med familie
Likte: Personale og service og fasiliteter
Likte ikke: Renhold
Me and my family stay at the embassy quite frequently! However this time our stay was quite different. The staff is always courteous,however very understaffed. The pool area is place that should be safe,and enjoyable. In the evening they have security,but apparently they need it all day at the pool! My son,and husband went down to swim,and there were a bunch of unaattended boys. The boys were running around,taking clean towels,and placing them in the pool. They were playing in the hot tub,and hitting each other with towels,with no regards of other guest. There were also several hotel room parties,which needs to stop,because once again there is no consideration of other guest! The lack of supervision that is allowed on the premises is appalling! When we checked in on our first night everything was clean. As we continued our stay you could see the dissaray, throughout the hotel,because of all the ruckus that was allowed.We love Embassy,but they need to make some changes, or they will start to lose alot of long time guest.
Bodde her 3 netter i mars 2024
Svar fra Guy den 1. apr. 2024
We're sorry to hear that you had a negative experience with our hotel and that we did not meet your expectations. We strive to provide all of our guests with a high level of professionalism and excellent service, and it's disappointing to hear that we fell short in your case. We appreciate your feedback and take all reviews seriously, as it helps us to improve our services and better meet the needs of our guests. Thank you for taking the time to share your experience with us, and we hope to have the opportunity to regain your trust in the future.

6/10 – Grei

Kerran

I like that the property is easily accessible: however, parking was challenging. Also housekeeping did not come one time to our room which was disappointing.
Bodde her 3 netter i mars 2024
Svar fra Guy den 1. apr. 2024
Thank you for sharing your feedback with us. We appreciate your input, as it helps us understand where we can improve. We hope to have the opportunity to provide you with an even better experience in the future.

8/10 – Bra

Kunio og Redmond

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good!
Bodde her 2 netter i februar 2024
Svar fra Guy den 1. apr. 2024
Thank you so much for taking the time to leave a review of your stay! We’re thrilled you enjoyed your time with us and look forward to welcoming you back soon!

10/10 – Utmerket

Tawana

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I enjoyed my stay and will return soon.
Bodde her 1 natt i mars 2024
Svar fra Guy den 1. apr. 2024
Thank you for sharing your positive feedback! We're delighted that your stay with us was a success. Our aim is to provide outstanding service and comfort, and your review reassures us that we're on the right track. We look forward to hosting you again!

10/10 – Utmerket

Roxane og Palatine

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome
Bodde her 1 natt i mars 2024
Svar fra Guy den 27. mars 2024
Thank you for rating your stay with us! We're happy to hear that you enjoyed your stay and we look forward to welcoming you back soon!

10/10 – Utmerket

Amanda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean, staff was very helpful and just a great experience.
Bodde her 4 netter i mars 2024
Svar fra Guy den 28. mars 2024
Thank you for your positive review! We're so glad you had a wonderful stay with us. Our team is committed to ensuring our guests have a memorable time, and your feedback inspires us to keep striving for excellence. See you again soon!

10/10 – Utmerket

Amy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent.
Bodde her 2 netter i mars 2024
Svar fra Guy den 27. mars 2024
Thank you for reviewing your stay with us! It's wonderful to hear that you had a wonderful stay at our hotel. We hope we can welcome you back soon!

10/10 – Utmerket

Karen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Guy den 25. mars 2024
Thank you so much for taking the time to leave a review of your stay! We’re thrilled you enjoyed your time with us and look forward to welcoming you back soon!

8/10 – Bra

David

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enough room for family (7 room total) Very nice experience all around.
Bodde her 3 netter i mars 2024
Svar fra Guy den 19. mars 2024
Thank you for taking the time to share your positive experience! We're delighted to have exceeded your expectations during your stay. We strive to provide a seamless and enjoyable experience, and your feedback fuels our passion to continue delivering exceptional service.

10/10 – Utmerket

Stephanie

Reiste med familie og små barn, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed here for dance competition that was close by. Everything was clean and neat. Staff was friendly. My only complaint would be that they don’t take cash or checks to check in, had I known that I would have prepare better.
Bodde her 3 netter i mars 2024
Svar fra Guy den 19. mars 2024
Thank you for your positive review! We're delighted to know that you enjoyed your stay with us. Our goal is to provide exceptional experiences, and we're glad we could meet your expectations. We look forward to serving you again in the future!

8/10 – Bra

abby

Reiste med partner
Likte: Personale og service
Surprise—$12.50 tax for parking. Not mentioned before we arrived.
Bodde her 4 netter i mars 2024
Svar fra Guy den 19. mars 2024
Thank you for taking the time to share your thoughts about your stay. We're glad you chose our hotel, and we'll use your feedback to refine our offerings. If you ever decide to stay with us again, we hope to exceed your expectations.

2/10 – Forferdelig

benny

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Well for starters they charge $12.50 per night for parking. First time I’ve ever heard of or experienced that. They don’t tell you this until you’ve booked. Then their pool was out of order again and the staff was pretty lousy. Won’t coming back.
Bodde her 2 netter i mars 2024
Svar fra Guy den 13. mars 2024
Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience not meeting your expectations. We take guest concerns seriously, and we hope you'll give us another opportunity to provide you with a better experience in the future.

10/10 – Utmerket

Theresa

Bodde her 3 netter i mars 2024
Svar fra Guy den 15. mars 2024
Thank you so much for taking the time to leave a review of your stay! We’re thrilled you enjoyed your time with us and look forward to welcoming you back soon!

10/10 – Utmerket

Ralna Diane

Bodde her 4 netter i mars 2024
Svar fra Guy den 13. mars 2024
Thank you for your fantastic review! We're thrilled to see you've enjoyed your stay with us and we hope to welcome you back soon!

10/10 – Utmerket

Arianna

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was one of the nicest hotels I have stayed at!
Bodde her 2 netter i mars 2024
Svar fra Guy den 11. mars 2024
Thank you so much for taking the time to leave a review of your stay! We're delighted to know that you enjoyed your stay with us. Our goal is to provide exceptional experiences, and we're glad we could meet your expectations. We look forward to serving you again in the future!

10/10 – Utmerket

Gia

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great experience
Bodde her 1 natt i mars 2024
Svar fra Guy den 11. mars 2024
Thank you so much for taking the time to leave a review of your stay! We’re thrilled you enjoyed your time with us and look forward to welcoming you back soon!

8/10 – Bra

Andy

Reiste med familie
It was nice overall but furniture in the room was a little roughed up and kind of dirty. Stairway by pool room was yucky and our room was too hot with no way to get it cooler.
Bodde her 2 netter i mars 2024
Svar fra Guy den 4. mars 2024
Thank you for your review and for choosing us for your stay. Your feedback is essential, and while we are happy to see that you enjoyed your stay, we're grateful for your honesty in sharing areas of concern. Rest assured, we'll use your suggestions to further enhance our services and provide an even better experience on your next visit.

2/10 – Forferdelig

Paris

Likte ikke: Personale og service
i will be reporting the shift members to corporate. they gave nasty attitudes from the moment we entered the building
Bodde her 2 netter i februar 2024
Svar fra Guy den 4. mars 2024
We're sorry to hear about the challenges you faced during your stay. Your experience does not reflect our usual level of service, and we're committed to addressing the issues you've mentioned. We appreciate your feedback as it helps us improve.

10/10 – Utmerket

Gussie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice place
Bodde her 1 natt i februar 2024
Svar fra Guy den 1. mars 2024
Thank you so much for taking the time to leave a review of your stay! We’re thrilled you enjoyed your time with us and look forward to welcoming you back soon!

8/10 – Bra

Anthony

Reiste med familie
Likte: Renhold
Suites are spacious. Room cleansing services are available every day. Nice price.
Bodde her 3 netter i februar 2024
Svar fra Guy den 28. feb. 2024
Thank you so much for taking the time to leave a review of your stay! We’re thrilled you enjoyed your time with us and look forward to welcoming you back soon!

10/10 – Utmerket

Jen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Came for my daughter’s volleyball tournament. Staff was friendly, everything was clean, and the main hangout area in the lobby was a lot of fun.
Bodde her 3 netter i februar 2024
Svar fra Guy den 27. feb. 2024
Thank you for your positive review! We're delighted to know that you enjoyed your stay with us. Our goal is to provide exceptional experiences, and we're glad we could meet your expectations. We're looking forward to serving you again in the future!

6/10 – Grei

Dana

Likte: Renhold
Bodde her 1 natt i februar 2024
Svar fra Guy den 26. feb. 2024
Thank you for your review. Your feedback is valuable, and we're committed to using it to make necessary changes. We hope you'll consider staying with us again so we can exceed your expectations.

10/10 – Utmerket

Bettina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Guy den 26. feb. 2024
Thank you so much for taking the time to leave a review of your stay! We’re thrilled you enjoyed your time with us and look forward to welcoming you back soon!

10/10 – Utmerket

Alberta

Bodde her 1 natt i februar 2024
Svar fra Guy den 20. feb. 2024
Thank you for choosing to stay with us! We're thrilled to hear that you had a fantastic experience during your time at our hotel. We hope to welcome you back again soon!

6/10 – Grei

Sherita

Reiste med familie og små barn, Reiste med familie
Someone was having a color party in the room right next door to mines. Other than that my stay was pretty decent, definitely not for asking price per night though.
Bodde her 1 natt i februar 2024
Svar fra Guy den 19. feb. 2024
We appreciate your review and your honesty about your experience. Your feedback is important to us, and we'll be looking into ways to enhance our services based on your comments. We hope to have the opportunity to welcome you back.

10/10 – Utmerket

Aiya

Bodde her 1 natt i februar 2024
Svar fra Guy den 20. feb. 2024
Thank you for taking the time to share your positive experience! We're so pleased that you had a memorable stay. Our team strives to create comfortable and enjoyable stays for our guests, and we're glad we succeeded in your case. Come back and visit us soon!

4/10 – Dårlig

Dustin

Reiste med familie og små barn
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Why spend the $ on upgrades just not to take care of it? New bathroom yet grout had never been cleaned. Pool area in disrepair. Was a 2-star hotel trying to act like a 3-4 star. Just be who you are.
Bodde her 2 netter i februar 2024
Svar fra Guy den 19. feb. 2024
Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience not meeting your expectations. We take guest concerns seriously, and we'll be looking into the issues you've raised to improve our services.