Innendørsbasseng

Anmeldelser av Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel

3.5 out of 5

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 878 av totalt 1618 anmeldelser." "
Rangering på 8 − Bra. 380 av totalt 1618 anmeldelser." "
Rangering på 6 − Grei. 207 av totalt 1618 anmeldelser." "
Rangering på 4 − Dårlig. 86 av totalt 1618 anmeldelser." "
Rangering på 2 − Forferdelig. 67 av totalt 1618 anmeldelser." "

8,6/10

Renhold

8,8/10

Personale og service

8,2/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Joseph

Likte: Overnattingsstedets bygg og tilstand
Nice
Bodde her 1 natt i mai 2024

8/10 – Bra

Mike

Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 27. mai 2024
Thank you Mike for your rating. We hope to see you the next time your travel plans bring you to Rosemont. Have a great Memorial Day.

10/10 – Utmerket

monpuppy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra Customer Service den 27. mai 2024
Thank you for the perfect rating!We are very pleased to hear that you had a wonderful stay at Crowne Plaza Chicago O'hare Hotel & Conf Ctr, an IHG Hotel. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 – Utmerket

Anthony

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
5 Star
Bodde her 2 netter i april 2024
Svar fra Customer Service den 26. mai 2024
Thanks for the perfect rating, Anthony! We can't wait to see you again soon for another amazing experience at Crowne Plaza Chicago O'hare Hotel & Conf Ctr, an IHG Hotel. Have a great day!

10/10 – Utmerket

YOSHIYUKI

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
初めての宿泊だったが、清潔でスタッフの対応も親切で大変快適でした。唯一の難点は空港でシャトルバスの乗り方が分かりにくかったことだけです。第2ターミナルからしか乗れないので、注意が必要です。また半年後にも行くので、ぜひ泊まりたいと思います。
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 25. mai 2024
Yoshiyuki 様、クラウン プラザ シカゴ オヘア ホテル & カンファレンス センターをお選びいただき、誠にありがとうございます。お部屋が清潔で、スタッフの対応が良かったとお聞きし、大変嬉しく思います。シャトル バスに関するご意見に感謝いたします。今後ご利用のお客様のために、引き続きご案内の改善に努めてまいります。6 か月後にまた当ホテルにご宿泊いただけることを大変嬉しく思います。またお越しいただけるのを楽しみにしております。

8/10 – Bra

Alberto

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 25. mai 2024
Alberto, thank you for taking the time to rate your stay at the Crowne Plaza Chicago O'Hare Hotel & Conf Ctr, an IHG Hotel. Your feedback is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.

10/10 – Utmerket

Justen

Reiste med familie og små barn
Likte: Personale og service
Room was on the dirty side.
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 22. mai 2024
Dear Justen,We thank you for your review and for staying at out hotel. Your concern regarding the cleanliness of the room has been addressed with the proper department. Have a great day.

10/10 – Utmerket

Margarita

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 24. mai 2024
Margarita, thank you for the stellar rating! The team at Crowne Plaza Chicago O'Hare Hotel & Conf Ctr, an IHG Hotel, is thrilled you enjoyed your stay. We're looking forward to welcoming you back.

8/10 – Bra

Kenneth

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel and surrounding area
Bodde her 3 netter i mai 2024
Svar fra Hotel Management den 22. mai 2024
Thank you Jenna for your reveiew. We are happy that you chose to stay with us and we hope to see you the next time your travel plans bring you to Rosemont. Have a great day.

10/10 – Utmerket

Lois

Likte: Renhold, personale og service og fasiliteter
Clean and quiet
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 22. mai 2024
Lois, thank you for the wonderful feedback! The Crowne Plaza Chicago O'Hare Hotel & Conf Ctr team is thrilled to hear you had a clean and quiet stay. We look forward to welcoming you back soon!

10/10 – Utmerket

Francisco

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
All good
Bodde her 3 netter i mai 2024
Svar fra Customer Service den 22. mai 2024
Francisco, thank you for your feedback! It's wonderful to hear you had a great experience at Crowne Plaza Chicago O'Hare Hotel & Conf Ctr. We look forward to welcoming you back soon!

10/10 – Utmerket

Tammy

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great staff comfortable bed
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 20. mai 2024
Tammy, thank you for your kind words! The team at Crowne Plaza Chicago O'Hare Hotel & Conf Ctr, an IHG Hotel, is thrilled to hear you enjoyed your stay and found the bed comfortable.We're looking forward to welcoming you back!

10/10 – Utmerket

Donna M

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was within walking distance to the Convention Center and restaurants.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 21. mai 2024
Donna, thank you for highlighting the convenience of Crowne Plaza Chicago O'Hare Hotel & Conf Ctr's location. We're delighted to hear it helped enhance your stay. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

F

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel from the outside looks old and beat up, but on the inside it’s fine actually and has a lot of amenities, food options, etc. The room is clean and has old fashioned charm, eclectic furniture choices.
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 17. mai 2024
Thank you F for your valued feedback. We hope to see you the next time your travel plans bring you to Rosemont. Have a great evening.

10/10 – Utmerket

Diego

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
OK
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 15. mai 2024
Diego,Thank you for your concise review. We are glad you had a satisfactory experience at the Crowne Plaza Chicago O'Hare Hotel & Conf Ctr. We hope to welcome you back soon.Best regards,The Crowne Plaza Chicago O'Hare Hotel & Conf Ctr Team

10/10 – Utmerket

Jung Won

Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 14. mai 2024
We thank you for choosing to stay with us and for rating us 5 out of 5 Jung Won. We hope to see you the next time your travel plans bring you to Roemont.

10/10 – Utmerket

Selene

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice location to go to our concert
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 12. mai 2024
Thank you Selene for your 5 out of 5 rating and for choosing to stay at our hotel. We hope to see you the next time your travel plans bring you to Rosemont. Have a great Sunday.

6/10 – Grei

Kerry

Forretningsreisende, Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
This hotel is in a conference land desert. You're 45 minutes to Chicago and two miles from a drug store. Only stay here if you’re going to the conference center. We reserved a king suite for 3. To begin with, we got a queen bed. Less fun if you’re sharing it. There was only enough glasses, towels, etc for 2. The pullout bed was not made. When we requested bedding for it, the sheets and blankets were left folded in a stack on top of the bed we left open. We had the privilege of making the bed ourselves. On top of everything else, the staff was several degrees less than warm. There were only about 3500 people at our conference. I can’t imagine what it’s like with a truly large crowd.
Bodde her 4 netter i april 2024
Svar fra Hotel Management den 12. mai 2024
Thank you very much Kerry for your valued feedback and your concerns have been addressed. We are truly sorry that we failed to meet your expectations. We hope that you give us a second chance the next time your travel plans bring you to Rosemont. Have a great evening.

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 11. mai 2024
David, it's delightful to know that you found everything about your stay at Crowne Plaza Chicago O'hare Hotel & Conf Ctr to your liking. We're thrilled to hear this and look forward to welcoming you back for another outstanding experience.

8/10 – Bra

Jill

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Customer Service den 8. mai 2024
Jill, it's fantastic to see that your stay at Crowne Plaza Chicago O'hare Hotel & Conf Ctr, an IHG Hotel was largely positive. We appreciate your feedback and invite you back the next time you find yourself in the area. We're confident we can give you a five-star experience. Safe travels until then.

10/10 – Utmerket

hector

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 8. mai 2024
Hector, thank you for choosing Crowne Plaza Chicago O'hare Hotel & Conf Ctr, an IHG Hotel. Without specific details, it's hard to address your experience but we infer your stay was an exceptional one based on the rating. We hope to welcome you back for another memorable stay.

10/10 – Utmerket

Farzana

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was nice and clean staff and service was good Good location
Bodde her 2 netter i april 2024
Svar fra Hotel Management den 4. mai 2024
Thank you very much Farzana for your 5 out of 5 rating. We hope to see you in the near future the next time your plans bring you to Rosemont. Have a great weekend.

10/10 – Utmerket

Grace

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We had a good stay. Nice and close to the Convention Center.
Bodde her 3 netter i april 2024
Svar fra Customer Service den 5. mai 2024
Grace, it's wonderful to know you enjoyed your stay at Crowne Plaza Chicago O'hare Hotel & Conf Ctr, an IHG Hotel, especially appreciating the convenient proximity to the Convention Center. Thank you for the positive feedback and we hope to welcome you back soon.

8/10 – Bra

Danny

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved the location. I stayed here because it was right next to the Rosemont theater. The staff is great. The one thing that they could really use is new sofa beds in there rooms. I ended up sharing the bedroom with my son. The sofa mattress looked old, uncomfortable, and kind of nasty. I’d stay there again. However I would go with a regular double bed room instead of a suite if they don’t get new sofa beds by then.
Bodde her 2 netter i april 2024
Svar fra Hotel Management den 2. mai 2024
Thank you Danny for your review and for choosing to stay at our hotel. We hope to see you the next time your travel plans brng you to Rosemont. Have a great evening.

10/10 – Utmerket

Alena

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was close to everything. ORD is 5 minutes away.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 3. mai 2024
Alena, your feedback warms our hearts. We're pleased that the location of Crowne Plaza Chicago O'hare Hotel & Conf Ctr, an IHG Hotel, made your stay more convenient, notably, due to its proximity to ORD. We hope to welcome you back for another comfortable and hassle-free stay. Thank you for choosing us.

6/10 – Grei

Ben

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 3. mai 2024
Ben, we see that your recent stay with us had some room for enhancement. We value feedback like yours as it allows us to better improve the guest experience. We hope that in the future, we will have the chance to demonstrate the high standards we strive to achieve.

8/10 – Bra

LORI

Bodde her 1 natt i april 2024
Svar fra Customer Service den 19. mai 2024
LORI, thank you for the great rating! Crowne Plaza Chicago O'Hare Hotel & Conf Ctr, an IHG Hotel, is thrilled you enjoyed your stay. We hope to welcome you back soon!

8/10 – Bra

steve

Reiste med partner
Likte: Personale og service
Pro's location location location Cons hotel is dated and showing its age but you get what you pay for plus we were never in our Room other than to sleep If the price stays reasonable it's worth the stay
Bodde her 3 netter i april 2024
Svar fra Hotel Management den 28. apr. 2024
Thank you steve for your review and we hope to see you the next time your plans bring you to Rosemont. Have a great Sunday.

10/10 – Utmerket

Cheryl og Queen Creek

Bodde her 1 natt i april 2024
Svar fra Customer Service den 15. mai 2024
Thanks for sharing this perfect rating, Cheryl!We're thrilled to hear you enjoyed your stay at Crowne Plaza Chicago O'hare Hotel & Conf Ctr, an IHG Hotel! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 – Utmerket

Justin

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice and clean..very friendly staff,plenty of food options close to hotel…nice shopping mall across the street
Bodde her 1 natt i april 2024
Svar fra Hotel Management den 23. apr. 2024
Thank you Justin for your valued feedback. We hope to see you the next time your travel plans bring yout to Rosemont. Have a great evening and thank you for the 5 out of 5 rating.

4/10 – Dårlig

Jenifer

Forretningsreisende, Reiste med en gruppe
Likte ikke: Renhold
The first room I had booked, the bathroom was riddled with mold. I didn’t get in until late that evening so I didn’t say anything until the next morning. By then, my asthma kicked in and I could barely breathe. They had no problem switching my room, which was nice. However, for the price I paid for the stay; I will not be staying again.
Bodde her 3 netter i april 2024
Svar fra Customer Service den 24. apr. 2024
Jenifer, we appreciate your feedback. We sincerely apologize for the issues with your initial room and the discomfort experienced, especially as it affected your health. It's pleasing to hear that our team members promptly provided a solution. We always aim to give our guests the highest value for their stay, and we're truly sorry if this wasn't achieved on this occasion. We do hope you consider giving us another chance to make things right in the future.

10/10 – Utmerket

EDUARDO

Bodde her 1 natt i april 2024
Svar fra Customer Service den 13. mai 2024
Thank you for the great rating, Eduardo!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Crowne Plaza Chicago O'hare Hotel & Conf Ctr, an IHG Hotel! We hope you plan on staying with us again soon!We're looking forward to your next visit!

8/10 – Bra

salvador

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Customer Service den 21. apr. 2024
Thanks for the great rating, Salvador!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Crowne Plaza Chicago O'hare Hotel & Conf Ctr, an IHG Hotel soon, we'd love to have you back!

10/10 – Utmerket

David

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a good room for new years eve. They just dont warn you that they set off fireworks next to the hotel so that was a surprise. The parking however is terrible.
Bodde her 1 natt i desember 2023
Svar fra Customer Service den 19. apr. 2024
David, we're thrilled to hear you enjoyed your New Year's Eve stay at the Crowne Plaza Chicago O'hare Hotel & Conf Ctr, IHG Hotel. We're sorry if the festive fireworks came as a surprise. As for the parking situation, we sympathize with your concerns and appreciate your feedback as we continually look to improve guest experiences. We hope to see you again in the future!

10/10 – Utmerket

Taylor

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great rooms and very friendly staff! Has a great bar/dining & Super close to other hotels with great food
Bodde her 4 netter i april 2024
Svar fra Customer Service den 28. apr. 2024
Taylor, we are pleased to hear you enjoyed your stay at Crowne Plaza Chicago O'hare Hotel & Conf Ctr, an IHG Hotel and noted our well-appointed rooms and our bar/dining experience. It's also rewarding to hear that our team members made your visit even more pleasant. We agree, the close proximity to other dining options is a great benefit. We look forward to welcoming you back on your next visit to Chicago.

8/10 – Bra

Joanna

Likte: Renhold og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
A little tired but otherwise nice convenient hotel with good amenities, airport shuttle and walking distance to outlet mall and cinema. Would stay again
Bodde her 1 natt i april 2024
Svar fra Customer Service den 17. apr. 2024
Joanna, thank you for sharing your thoughts about your stay at Crowne Plaza Chicago O'hare Hotel & Conf Ctr, an IHG Hotel. We're pleased that our hotel's location and amenities met your needs. We eagerly anticipate the opportunity to welcome you back in the future.

10/10 – Utmerket

Eric

Bodde her 4 netter i april 2024
Svar fra Customer Service den 6. mai 2024
Eric, it's wonderful to learn that you had a five-star experience at the Crowne Plaza Chicago O'hare Hotel & Conf Ctr, an IHG Hotel. We are deeply grateful for your review. We hope to have you back again soon, for another excellent stay.

10/10 – Utmerket

Jonathan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Customer Service den 16. apr. 2024
Jonathan, thank you for your 5-star rating of Crowne Plaza Chicago O'hare Hotel & Conf Ctr, an IHG Hotel. It's wonderful to hear that you enjoyed your stay. We appreciate you taking the time to submit your rating and look forward to welcoming you back.

10/10 – Utmerket

Suresh Kumar

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good property
Bodde her 2 netter i april 2024
Svar fra Customer Service den 15. apr. 2024
Thank you for the excellent rating, Suresh!Our goal is to go above and beyond to ensure our guests have a memorable experience at Crowne Plaza Chicago O'hare Hotel & Conf Ctr, an IHG Hotel! We look forward to hosting you again soon.

10/10 – Utmerket

Diana

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just across the street from Rosemont Theater!
Bodde her 1 natt i april 2024
Svar fra Customer Service den 14. apr. 2024
Diana, it's great to know that you appreciated Crowne Plaza Chicago O'hare Hotel & Conf Ctr, an IHG Hotel's convenient location close to popular attractions like Rosemont Theater. We hope to serve you again soon with another seamless stay experience.

10/10 – Utmerket

Vik

Likte: Personale og service og overnattingsstedets bygg og tilstand
Great hotel
Bodde her 1 natt i april 2024
Svar fra Customer Service den 14. apr. 2024
Vik, thank you for sharing your satisfaction! At Crowne Plaza Chicago O'hare Hotel & Conf Ctr, we strive to deliver a premier guest experience, and we're thrilled to see we've achieved this during your stay. We eagerly anticipate your next visit!

6/10 – Grei

Marysol

Likte: Personale og service
Bodde her 1 natt i april 2024
Svar fra Customer Service den 14. apr. 2024
We appreciate the feedback, Marysol.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

8/10 – Bra

Alejandro

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Buen servicio
Bodde her 1 natt i april 2024
Svar fra Customer Service den 12. apr. 2024
Alejandro, estamos absolutamente encantados de conocer su positiva experiencia de servicio en Crowne Plaza Chicago O'Hare Hotel & Conf Ctr, an IHG Hotel. Su satisfacción es nuestra principal prioridad y estamos encantados de haber podido superar sus expectativas. Esperamos recibirlo nuevamente en el futuro.

10/10 – Utmerket

Kamila og Orland Park

Bodde her 1 natt i april 2024
Svar fra Customer Service den 2. mai 2024
Kamila, it's wonderful to see your five-star rating for Crowne Plaza Chicago O'hare Hotel & Conf Ctr, an IHG Hotel. The team is delighted you enjoyed your stay and we look forward to welcoming you again in the future.

10/10 – Utmerket

Jose M

Likte: Fasiliteter
Positive experience.
Bodde her 1 natt i april 2024
Svar fra Customer Service den 12. apr. 2024
Jose, it's wonderful to hear you had a favorable experience at the Crowne Plaza Chicago O'hare Hotel & Conf Ctr, an IHG Hotel. We're pleased that you enjoyed your stay and we're looking forward to welcoming you again in the future.

10/10 – Utmerket

Efumi

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There is a shopping mall near the hotel.
Bodde her 2 netter i april 2024
Svar fra Customer Service den 12. apr. 2024
Efumi, thank you for sharing your experience during your stay at the Crowne Plaza Chicago O'hare Hotel & Conf Ctr, an IHG Hotel. It's great to hear you appreciated the shopping mall located close to our premises. We hope you took full advantage of this convenience and strengthened your Chicago experience. Can't wait to welcome you back in the near future!

10/10 – Utmerket

Jocelyn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 13. apr. 2024
Jocelyn, it's great to hear that your stay at Crowne Plaza Chicago O'hare Hotel & Conf Ctr, an IHG Hotel, was a positive experience. We appreciate the superb rating and are pleased we could meet your expectations. We look forward to seeing you again on your next visit!

10/10 – Utmerket

Antonio

Likte: Renhold
Bodde her 1 natt i april 2024
Svar fra Customer Service den 13. apr. 2024
Antonio, we're thrilled to see your outstanding rating for your stay at Crowne Plaza Chicago O'hare Hotel & Conf Ctr, an IHG Hotel. The entire team thanks you for your high rating. We hope to welcome you back again soon for another excellent visit.

4/10 – Dårlig

Saodie

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Customer Service den 10. apr. 2024
Saodie, it seems your stay with us didn't meet your expectations and we regret to hear that. Your feedback, even without specific details, is certainly valuable. We aim to improve our services and work to make every guest feel welcome and comfortable. We hope for another opportunity to provide a more satisfactory experience for you in the future.

10/10 – Utmerket

Edith

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The rooms were neat and clean, excellent customer service.
Bodde her 1 natt i april 2024
Svar fra Customer Service den 9. apr. 2024
Edith, it's great to hear you appreciated the tidiness of your room at the Crowne Plaza Chicago O'hare Hotel & Conf Ctr, an IHG Hotel. We're also thrilled our team's exceptional service exceeded your expectations. We look forward to the pleasure of welcoming you back in the future.