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Anmeldelser av Country Inn & Suites by Radisson, Elk Grove Village/Itasca

3 out of 5
Country Inn & Suites by Radisson, Elk Grove Village/Itasca
1160 W Devon Avenue, Elk Grove Village, IL

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 473 av totalt 1006 anmeldelser." "
Rangering på 8 − Bra. 339 av totalt 1006 anmeldelser." "
Rangering på 6 − Grei. 113 av totalt 1006 anmeldelser." "
Rangering på 4 − Dårlig. 51 av totalt 1006 anmeldelser." "
Rangering på 2 − Forferdelig. 30 av totalt 1006 anmeldelser." "

8,8/10

Renhold

8,6/10

Personale og service

8,2/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Patrick

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a great stay
Bodde her 1 natt i mai 2024
Svar fra Front Desk Manager den 24. mai 2024
Thank you the great review!!!!

6/10 – Grei

tabatha og Spotsylvania

Reiste med partner
Likte: Renhold og personale og service
For the price, I still had to buy my own cleaning supplies to clean the stains that was on the couch and the bathtub. The floor could use a little updating as the carpet was coming apart. This was room 402. I over heard other people talking about their room wreaked of cigarette smell. Overall the staff is nice and friendly but rooms aren’t worth the price. Elevators sound like they are about to get stuck g on bf between floor 3/2
Bodde her 3 netter i mai 2024
Svar fra Front Desk Manager den 24. mai 2024
Thank you for your feedback.

8/10 – Bra

Theresa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was friendly, clean, convenient walk to decent restaurant. Little bit of an issue with tub draining, but at ck out seemed genuinely concerned and gonna look into fixing it.
Bodde her 1 natt i mai 2024
Svar fra Front Desk Manager den 21. mai 2024
Thanks for staying with us. We appreciate your feedback!

4/10 – Dårlig

Brian

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Staff were awesome! Continental breakfast was above average. They put us in a handicap room (which we didn’t request). Anytime we went out and came back to our room the keys wouldn’t work. Even after reprogramming it was a 50/50 chance they would work. TV would not change channels unless you stood directly in front of it. TV sound sounds like it was coming out of a blown speaker. Toilet plugged up frequently. I hate to say it, but we will be choosing a different hotel next time we return to the area.
Bodde her 3 netter i mai 2024
Svar fra Front Desk Manager den 21. mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Melissa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great service
Bodde her 2 netter i mai 2024
Svar fra Front Desk Manager den 15. mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Jasmine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything that was expected I received.
Bodde her 2 netter i mai 2024
Svar fra Front Desk Manager den 14. mai 2024
Thank you for great review!!!!!

8/10 – Bra

Roberta

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Our first night was not stellar. It began with a large group of school children checking in around 11 PM and being placed in the rooms around us. During this check-in process a key card for our room was erroneously given to someone in that group and they actually were able to open our room door. The kids were quite loud in the hallway. The next two nights were fine. We did hear the rumble of the music from the facilities around us; however, turning on the air conditioner fan was able to drown out the “thumping”. All in all our stay was fine and I probably would not hesitate to book a hotel room here again.
Bodde her 3 netter i mai 2024
Svar fra Front Desk Manager den 14. mai 2024
Thank you for great review!!!!!

10/10 – Utmerket

Takira

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I Love This Hotel
Bodde her 1 natt i mai 2024
Svar fra Front Desk Manager den 14. mai 2024
Thank you for great review!!!!!

10/10 – Utmerket

Jim

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Thumping music deep iinto the night was bothersome.
Bodde her 1 natt i mai 2024
Svar fra Front Desk Manager den 11. mai 2024
Thank you for the great review.

10/10 – Utmerket

cheryl

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
My body is so particular when it comes to mattresses. Most of the time I wake up all night in pain but the mattresses here are SOOOO comfortable! Slept like a baby. Room was clean and updated. Breakfast was pretty good. Would recommend!
Bodde her 4 netter i mai 2024
Svar fra Front Desk Manager den 7. mai 2024
Thank you for your review!!!!

8/10 – Bra

Slimane

Bodde her 1 natt i mai 2024
Svar fra Front Desk Manager den 25. mai 2024
Thank you for your feedback

6/10 – Grei

Ann

Bodde her 2 netter i februar 2024
Svar fra Front Desk Manager den 7. mai 2024
Thank you for your review.

8/10 – Bra

Emily

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely staff and close to everything I needed during my work trip
Bodde her 1 natt i april 2024
Svar fra Front Desk Manager den 4. mai 2024
Thank you for the great review.

4/10 – Dårlig

Alex

Bodde her 1 natt i april 2024
Svar fra Front Desk Manager den 24. mai 2024
Im sorry you missed your reservation date. Thank you for your feed back

10/10 – Utmerket

Samantha

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I came here for just a day over the weekend for a little get away with my girls and this place was great! The rooms were clean which was very important to me. The front desk was very kind both during check in and check out. It was also very quiet which was nice to not hear all the other guests. Would highly recommend! The hotel is located in a shopping mall and with 3 places to eat. Which is very convenient & the free breakfast was great as well also very clean. Definitely recommend!
Bodde her 1 natt i april 2024
Svar fra Front Desk Manager den 1. mai 2024
Thank you for the great review!!!!

8/10 – Bra

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Comfortable room. Good selection of restaurants within easy walking distance.
Bodde her 5 netter i april 2024
Svar fra Front Desk Manager den 1. mai 2024
Thank you for the great review!!!

8/10 – Bra

Jeffrey L

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good place, good location
Bodde her 1 natt i april 2024
Svar fra Front Desk Manager den 1. mai 2024
Thank you for the great review!!!

8/10 – Bra

Daija

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was actually a nice hotel very clean and quiet only thing was the pool was freezing but other than that very nice!
Bodde her 2 netter i april 2024
Svar fra Front Desk Manager den 17. apr. 2024
Thank you for the great review!!!!!

10/10 – Utmerket

Jessica

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Muy tranquila
Bodde her 1 natt i april 2024
Svar fra Front Desk Manager den 17. apr. 2024
Thank you for the great review!!!!!

10/10 – Utmerket

Frederick

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and great customer service
Bodde her 1 natt i april 2024
Svar fra Front Desk Manager den 15. apr. 2024
Thank you for the great review!!!!!

10/10 – Utmerket

Sabu

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room are very comfy
Bodde her 1 natt i april 2024
Svar fra Front Desk Manager den 15. apr. 2024
Thank you for the great review!!!!!

10/10 – Utmerket

Stephanie

Bodde her 3 netter i april 2024
Svar fra Front Desk Manager den 7. mai 2024
Thank you for your review!!!!

4/10 – Dårlig

Art

Likte: Renhold
Likte ikke: Personale og service
Hallway looks great
Bodde her 1 natt i april 2024
Svar fra Front Desk Manager den 11. apr. 2024
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

8/10 – Bra

Janean

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Very friendly staff, comfortable room, great breakfast.
Bodde her 3 netter i mars 2024
Svar fra Front Desk Manager den 1. apr. 2024
Thank you for the great review!!!!!

10/10 – Utmerket

Jeff

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Pool and breakfast
Bodde her 2 netter i mars 2024
Svar fra Front Desk Manager den 1. apr. 2024
Thank you for the great review!!!

8/10 – Bra

Jose

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Front Desk Manager den 1. apr. 2024
Thank you for the review.

10/10 – Utmerket

Colton

Bodde her 3 netter i mars 2024
Svar fra Front Desk Manager den 14. apr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

Jaylon

Bodde her 1 natt i februar 2024
Svar fra Front Desk Manager den 27. mars 2024
Thank you for the review.

10/10 – Utmerket

jay

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The manager Tammy was very nice and pleasant
Bodde her 3 netter i mars 2024
Svar fra Front Desk Manager den 19. mars 2024
Thank you for the great review!!!!!!!!!!!!

8/10 – Bra

Kyle

Bodde her 1 natt i mars 2024
Svar fra Front Desk Manager den 11. apr. 2024
Thank you for the review.

6/10 – Grei

Cindy

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Limited parking.
Bodde her 2 netter i mars 2024
Svar fra Front Desk Manager den 16. mars 2024
Thank you for your feedback.

8/10 – Bra

Fred

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great, except the bed was a bit too firm for me but otherwise it was extremely satisfying and had everything they said, I would definitely recommend this place
Bodde her 1 natt i mars 2024
Svar fra Front Desk Manager den 12. mars 2024
Thank you for the great review

8/10 – Bra

Sirena

Likte: Renhold og personale og service
Bodde her 2 netter i mars 2024
Svar fra Front Desk Manager den 12. mars 2024
Thank you for the great review

10/10 – Utmerket

Laura

Bodde her 1 natt i mars 2024
Svar fra Front Desk Manager den 23. mars 2024
Thank you for the great review!!!!

8/10 – Bra

Patricia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was easy from check in to fresh hot cookies to pool towels to breakfast all the way to check out!
Bodde her 1 natt i mars 2024
Svar fra Front Desk Manager den 5. mars 2024
Thank you for the review

10/10 – Utmerket

Genaro

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and friendly staff.
Bodde her 2 netter i februar 2024
Svar fra Front Desk Manager den 26. feb. 2024
thank you the great review

8/10 – Bra

Babu

Likte: Renhold og personale og service
Good: a lot of parking. Very easy to park. There are a decent number is restaurants with in walking distance. Bathrooms and rooms are clean Bad: Very old. Carpets are old and need to be replaced. Breakfast is average at best. Coffee is cheap.
Bodde her 2 netter i februar 2024
Svar fra Front Desk Manager den 26. feb. 2024
Thank you for your feedback

6/10 – Grei

Dalia

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Front Desk Manager den 29. feb. 2024
Thank you for the review

10/10 – Utmerket

Sally

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Front Desk Manager den 29. feb. 2024
Thank you for the great review!!!!

6/10 – Grei

Robert

Bodde her 1 natt i februar 2024
Svar fra Front Desk Manager den 29. feb. 2024
Thank you for the review

10/10 – Utmerket

Jacki

Bodde her 2 netter i februar 2024
Svar fra Front Desk Manager den 26. feb. 2024
Thank you for the great review

10/10 – Utmerket

TSZ TIN

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location and clean, but it lacks parking spots
Bodde her 2 netter i februar 2024
Svar fra Front Desk Manager den 26. feb. 2024
Thank you for the great review

10/10 – Utmerket

Jeffrey

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good value and clean, comfortable room
Nice staff, clean rooms, quiet and comfortable. Breakfast was acceptable . No safe in room. Room and third floor had a marijuana smell. I had to open the window and buy a can of Febreeze to mask the smell. That said, I will be staying here again, and would recommend the hotel.
Bodde her 2 netter i februar 2024
Svar fra Front Desk Manager den 26. feb. 2024
Thank you for the great review!!!!!

4/10 – Dårlig

David

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
I would have given 4 stars if not: 1. Only 1 person on staff during check-in/evening. Waited in 20 min line and learned it was the same for a few hours on Sat. The lady at the desk said it was normal (she was in good spirits and pleasant). 2. Restaurant/sports bar next door has loud outdoor music every night (even though no one is outside) and hotel outside walls are THIN. I called the business both nights and they turned it off, but you would think that the hotel would help find a solution as I learned it is an ongoing problem. 3. Kids are in pool area unsupervised. We were hoping to swim before checkout and found that it was closed for maintenance as someone trashed the pool the night before. Not surprising as the owner/operator does not prioritize having enough staff or a camera that works in the pool area. It was disappointing to tell a toddler that we can’t swim because the hotel does not monitor the pool area (which also never has towels). Be willing to wait for everything, not swim, and have some general frustration at some point during your stay. Upside was - great staff, good breakfast, nice and clean room, and a safe and secure location.
Svar fra Front Desk Manager den 21. feb. 2024
We apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectation

10/10 – Utmerket

Nirat

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All things comfort. Thank you
Bodde her 2 netter i februar 2024
Svar fra Front Desk Manager den 19. feb. 2024
Thank you for the great review!!!!!!!!!

10/10 – Utmerket

ramazan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 9 netter i februar 2024
Svar fra Front Desk Manager den 20. feb. 2024
Thank you for the great review!!!

10/10 – Utmerket

Andrew

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved the hot tub / whirlpool!
Bodde her 1 natt i februar 2024
Svar fra Front Desk Manager den 19. feb. 2024
Thank you for the great review!!!!!!!!!

10/10 – Utmerket

Fernando

Bodde her 2 netter i februar 2024
Svar fra Front Desk Manager den 19. feb. 2024
Thank you for the great review!!!!!!!!!

10/10 – Utmerket

George

Bodde her 2 netter i februar 2024
Svar fra GP den 16. feb. 2024
Ty for the Great Review...we are happy to be...At Your Service!

8/10 – Bra

Benjamin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024
Svar fra Front Desk Manager den 14. feb. 2024
Thank you for the great review!!!!