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Anmeldelser av Congress Plaza Hotel

3.5 out of 5
Congress Plaza Hotel
520 South Michigan Avenue, Chicago, IL

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 2520 av totalt 6807 anmeldelser." "
Rangering på 8 − Bra. 1919 av totalt 6807 anmeldelser." "
Rangering på 6 − Grei. 1137 av totalt 6807 anmeldelser." "
Rangering på 4 − Dårlig. 703 av totalt 6807 anmeldelser." "
Rangering på 2 − Forferdelig. 528 av totalt 6807 anmeldelser." "

7,8/10

Renhold

8,0/10

Personale og service

7,0/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

7,2/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Morten

Reiste med en gruppe
Likte ikke: Overnattingsstedets bygg og tilstand
Very noisy hotel in the weekends.
Bodde her 1 natt i februar 2024
Svar fra shakeel den 22. feb. 2024
Thank you for staying at Congress Plaza Hotel

8/10 – Bra

Terje

Likte: Personale og service og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra shakeel den 14. okt. 2023
Thank you for staying at Congress Plaza Hotel

6/10 – Grei

Arve

Reiste med en gruppe
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Old hotel but great location.
Really old hotel, it was very humid in the hotel room and our clothes became wet in the closet. Housekeepers came and knocked on our door before 9 am in the morning. That was really annoying, the housekeepers only spoke English, so if you told them to come later or at 12, they didn’t come at all. The hotel hallways smelled weed mixed with soap. The staff never said good morning or good afternoon. The location was great tho ☺️
Bodde her 6 netter i september 2023
Svar fra shakeel den 12. okt. 2023
Thank you for staying at Congress Plaza Hotel

10/10 – Utmerket

Jarle

Bodde her 4 netter i oktober 2023
Svar fra shakeel den 12. okt. 2023
Thank you for staying at Congress Plaza Hotel

8/10 – Bra

Ove

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott plassering
Flott plassering, tett på parken, sjøen og sentrum
Bodde her 5 netter i september 2023
Svar fra shakeel den 10. okt. 2023
Thank you for staying at Congress Plaza Hotel

6/10 – Grei

Hege

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023
Svar fra shakeel den 7. okt. 2023
Thank you for staying at Congress Plaza Hotel

6/10 – Grei

Alfred

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Good but...
The location is very good and its in the heart of the city. However, the rooms are outdated and poorly maintained. Bathroom fan is very noisy, doors squeak, room edgings are rotten, etc.
Bodde her 3 netter i august 2023
Svar fra shakeel den 4. sep. 2023
Thank you for staying at Congress Plaza Hotel

6/10 – Grei

Mikhail

Likte ikke: Overnattingsstedets bygg og tilstand
Ok totalinntrykk
Gammelt og slitent hotell. Sentralt - veldig bra, mye bråk fra t-bane.
Bodde her 1 natt i september 2023
Svar fra shakeel den 4. sep. 2023
Thank you for staying at Congress Plaza Hotel

4/10 – Dårlig

Victoria

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Personalet i resepsjonen var lite trivelige, bryske, og så ikke et smil en eneste gang - selv om vi smilte. Hotellet er ganske slitt, og rommet opplevdes som fuktig. Mulig pga vegg-til-vegg teppet som var fuktig (renset?)
Bodde her 1 natt i august 2023
Svar fra shakeel den 9. aug. 2023
Thank you for staying at Congress Plaza Hotel

10/10 – Utmerket

Mads

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023
Svar fra shakeel den 28. juli 2023
Thank you for choosing Congress Plaza Hotel

6/10 – Grei

signe

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i oktober 2022
Svar fra shakeel den 2. nov. 2022
Thank you for staying at Congress Plaza Hotel

8/10 – Bra

Anne Karin

Bodde her 3 netter i oktober 2022
Svar fra shakeel den 14. okt. 2022
Thank you for staying at Congress Plaza Hotel

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Mangler god frokost alternativ
Savnet et godt frokost alternativ, det var kjempe kaldt i restaurant, lokalet var trist, service var treg og maten var ikke spesielt god.
Bodde her 4 netter i juli 2022
Svar fra shakeel den 24. juli 2022
Thank you for staying at Congress Plaza Hotel

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Old, but spacious and comfotable
Spacious room at the 12th floor. Felt safe with security st the door. Breakfast was ok. Close to both bus stations and several L-train stops. Old but still comfortable.
Bodde her 13 netter i januar 2022
Svar fra shakeel den 12. feb. 2022
Thank you for staying at Congress Plaza Hotel

10/10 – Utmerket

Johs

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel for the price. The staff was helpful and let us check in early. We got upgraded from a double bed and a sofa to 3 double beds. Overall I was pleased with the hotel and the location. I would highly recommend it.
Bodde her 2 netter i november 2021
Svar fra shakeel den 25. nov. 2021
Thank you for choosing Congress Plaza Hotel

10/10 – Utmerket

Manuela

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr gut gelegen.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

William

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice well maintained older classic hotel
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Supreet

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
No parking available
Bodde her 2 netter i mai 2024
Svar fra shakeel den 25. mai 2024
Thank you for staying at Congress Plaza Hotel

2/10 – Forferdelig

william

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The location of the hotel is excellent but the room that I was in the toilet wouldn't work properly somebody had put a iron on the carpet and burnt a impression into the carpet it was generally just an old hotel could you some updating bad. If I could give zero Stars to a hotel I would before you book at this hotel check and see if they have some conventions coming in that might not be something that you want to be anywhere around this was my first trip to Chicago and I booked it through Expedia little that I know that I was right slapping the middle of some kind of Gay leather convention at the hotel it was absolutely sickening to see this I did not know this was going on the first night I was there I noticed some strange looking people checking in but I had no idea that it was a full-fledged convention by the second night I was there but the hotel was packed with this group of people I complain to the management desk and they told me since I booked through Expedia that couldn't do anything about it giving my money back and let me move on to another hotel so I still think that somebody should reimburse me for that second night that I was there I know it probably won't happen but that's the reason I'm riding this review I've never wrote a review. I want somebody from Expedia or that hotel to get in touch with me I'm expecting to be refunded for that second night of staying at that hotel I left at 4:00 in the morning to get out of there as soon as I could I want my money back
Bodde her 2 netter i mai 2024
Svar fra shakeel den 25. mai 2024
Thank you for staying at Congress Plaza Hotel. .

10/10 – Utmerket

David E og Washington

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful old building. A little faded around the edges. Room was great.
Bodde her 2 netter i mai 2024
Svar fra shakeel den 25. mai 2024
Thank you for staying at Congress Plaza Hotel

8/10 – Bra

Jessica

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Great historical hotel which is undergoing massive updates at the time we visited. Whole wings were being done. Our room smelled of fresh paint. Large gaps under doors made privacy and noise an issue between guests. However, the panoramic view of the lakefront from the 10th was breathtaking and location was very convenient to lots of sites. Nice staff and everything was clean and pleasant.
Bodde her 3 netter i mai 2024
Svar fra shakeel den 25. mai 2024
Thank you for staying at Congress Plaza Hotel

8/10 – Bra

Ami

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful architecture in hotel and room. Beds were extremely firm. Bathroom was accommodating for handicapped. No air conditioning, room had an older fan with on, low and high settings. Luckily we had great weather. Staff was friendly and helpful. Parking is limited with no in and out privileges. Happy to have stayed here, looking forward to seeing other properties in Chicago.
Bodde her 2 netter i april 2024
Svar fra shakeel den 25. mai 2024
Thank you for staying at Congress Plaza Hotel

8/10 – Bra

Jordan

Reiste med familie
Likte: Renhold og personale og service
It's a great location across the street from the park, close to transit and walking distance to many attractions.
Bodde her 3 netter i mai 2024
Svar fra shakeel den 25. mai 2024
Thank you for staying at Congress Plaza Hotel

4/10 – Dårlig

Chelsea

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Hair was all over the walls of the bathroom, warped floors, peeling paint virtually on every part of the building. Having 3 deadbolts on my door but no lock on the adjoining room door? The elevator was out of service twice in the 2 days I stayed here on the 10th floor. Housekeeping standards said they wouldn’t enter the room until day 3, but they came in anyway and moved my things. Will not stay here again.
Bodde her 2 netter i mai 2024

6/10 – Grei

Fatemeh

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
During my stay, we wanted to try and make some coffee in the room using the coffee maker machine. But the cord was only 30 cm( less than one foot) long! It was on the drawers and unplugged and there was no outlet close enough to plug that oddly short cord into! I don’t even know why they put the coffee maker there if you can’t even plug it. So we started looking behind the drawer to find an outlet and my boyfriend found a men’s underwear behind the drawer! That was unbelievably disgusting. Looks like someone was lazy to clean the room and they just hid the trash behind the drawers. We got suspicious and started looking behind all drawers in our room and well we found more trash. We decided not to look under the bed for our own’s sake. The hotel’s location is convenient for sure but I’d recommend that you try someplace else, we are not coming back either.
Bodde her 4 netter i mai 2024
Svar fra shakeel den 23. mai 2024
Thank you for staying at Congress Plaza Hotel

6/10 – Grei

Federico

Forretningsreisende, Reiste med en gruppe
Please check the shower valves it keeps the Water flowing after the use. You loo se a lot of water. Also the carpets in the halls are like a collage of colours.
Bodde her 2 netter i mai 2024
Svar fra shakeel den 23. mai 2024
Thank you for staying at Congress Plaza Hotel

8/10 – Bra

Stephanie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice hotel great staff. The parking is the only thing that was confusing but overall great hotel I would rebook again!
Bodde her 1 natt i mai 2024
Svar fra shakeel den 23. mai 2024
Thank you for staying at Congress Plaza Hotel

8/10 – Bra

Christina og Germantown

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Looks like old antique hotel. It was quiet and felt very safe.
Bodde her 4 netter i mai 2024
Svar fra shakeel den 23. mai 2024
Thank you for staying at Congress Plaza Hotel

8/10 – Bra

Nora

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Quiet,clean . No microwave in my room.
Bodde her 1 natt i mai 2024
Svar fra shakeel den 23. mai 2024
Thank you for staying at Congress Plaza Hotel

8/10 – Bra

Emma

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice stay however parking is way to expensive!!!!
Bodde her 1 natt i mai 2024
Svar fra shakeel den 23. mai 2024
Thank you for staying at Congress Plaza Hotel

8/10 – Bra

Victoria

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It seemed like they were doing lots of renovating. The room we had was very quiet. Their area around it wasn’t so clean as they were doing remodeling work.
Bodde her 3 netter i mai 2024
Svar fra shakeel den 23. mai 2024
Thank you for staying at Congress Plaza Hotel

2/10 – Forferdelig

Levi

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Was not happy with the cleanliness of the room, the parking situation that was different to instructions we received from the hotel after booking, lots of people hanging around the hotel
Bodde her 2 netter i mai 2024
Svar fra shakeel den 23. mai 2024
Thank you for staying at Congress Plaza Hotel

4/10 – Dårlig

Bridget

Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The Congress Plaza Hotel is so poorly maintained ; it’s a shame! The location is perfect. It is located directly across from beautiful Grant Park and so many lovely sites. Yet, the hotel is a disgrace. The initial concierge to housekeeping is awful! Peeling wallpaper, missed housekeeping, threadbare towels, doors that work against you while pulling luggage. Do yourself a favor , spend a few more bucks and find a hotel that cares about customer service! Not worthy of a return visit!
Bodde her 3 netter i mai 2024
Svar fra shakeel den 23. mai 2024
Thank you for staying at Congress Plaza Hotel

10/10 – Utmerket

Mike

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was renovated, and very nice and clean. For an old hotel, this was a very nice experience!
Bodde her 1 natt i mai 2024
Svar fra shakeel den 23. mai 2024
Thank you for staying at Congress Plaza Hotel

8/10 – Bra

Tamio

Likte: Renhold og fasiliteter
It is an older hotel, but the location of the surrounding area is excellent.
Bodde her 3 netter i mai 2024
Svar fra shakeel den 23. mai 2024
Thank you for staying at Congress Plaza Hotel

4/10 – Dårlig

Stefan

Forretningsreisende, Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Check-in with a car was tough. No parking, no help.
Bodde her 1 natt i mai 2024
Svar fra shakeel den 23. mai 2024
Thank you for staying at Congress Plaza Hotel

6/10 – Grei

Breanna

Reiste med familie
Recieved a notice that my room was ready, but one i got inside to check in was told i had to wait another hour because they were behind. The bathtub had some black mold. Over all the stay was fine, but not worth the price.
Bodde her 1 natt i mai 2024
Svar fra shakeel den 20. mai 2024
Thank you for staying at Congress Plaza Hotel

8/10 – Bra

Kevin

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024
Svar fra shakeel den 23. mai 2024
Thank you for staying at Congress Plaza Hotel

8/10 – Bra

Bonny

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the character of the property. Room lacks temperature controls. Great stay. Would recommend.
Bodde her 2 netter i mai 2024
Svar fra shakeel den 20. mai 2024
Thank you for staying at Congress Plaza Hotel

10/10 – Utmerket

Yudelys

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good
Bodde her 1 natt i mai 2024
Svar fra shakeel den 20. mai 2024
Thank you for staying at Congress Plaza Hotel

10/10 – Utmerket

Marianna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
They upgraded us without telling us, amazing!!
Bodde her 1 natt i mai 2024
Svar fra shakeel den 20. mai 2024
Thank you for staying at Congress Plaza Hotel

6/10 – Grei

Dennis

Reiste med familie
Likte: Personale og service
Old place, nice staff. Found a dead bug (roach) in the bathroom. Close to public transportation, parks and museums. I would probably stay there again as it cheapest in the area.
Bodde her 1 natt i mai 2024
Svar fra shakeel den 20. mai 2024
Thank you for staying at Congress Plaza Hotel

8/10 – Bra

Peter

Reiste med familie
Likte: Personale og service
Great location
Bodde her 4 netter i mai 2024
Svar fra shakeel den 20. mai 2024
Thank you for staying at Congress Plaza Hotel

2/10 – Forferdelig

Rishabh

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff is super rude and arrogant, not going to recommend this property to anyone, neither going to come stay here ever
Bodde her 3 netter i mai 2024
Svar fra shakeel den 23. mai 2024
Thank you for staying at Congress Plaza Hotel

4/10 – Dårlig

Marne

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Pictures do not represent property, very old and worn out, not updated rooms and common space, outside sidewalks smell like urine. Was once probably a grand hotel 80 years ago.
Bodde her 1 natt i mai 2024
Svar fra shakeel den 23. mai 2024
Thank you for staying at Congress Plaza Hotel

10/10 – Utmerket

Lisa

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved the esthetic, the halls are set up a bit unusual but we liked it. The wallpaper and baseboards in the public area could use a good scrub. Staff was friendly and helpful
Bodde her 3 netter i mars 2024
Svar fra shakeel den 23. mai 2024
Thank you for staying at Congress Plaza Hotel

10/10 – Utmerket

Cecillia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra shakeel den 19. mai 2024
Thank you for staying at Congress Plaza Hotel

8/10 – Bra

Fabiola

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Its close to manny atractions manny food places near and it is clean.
Bodde her 2 netter i mai 2024
Svar fra shakeel den 18. mai 2024
Thank you for staying at Congress Plaza Hotel

6/10 – Grei

Linda

Likte: Renhold og personale og service
Hotel vintage bien situé. Matelas assez dur. Courbatures à tous les matins. Oreillers peu confortables et trop petits pour un lit king size. C'est un vieille hôtel et il faut s'en attendre. Peu de rénovation dans les chambres mais le lobby est magnifique. Si vous n'êtes pas trop difficile, je le recommande
Bodde her 4 netter i mai 2024
Svar fra shakeel den 23. mai 2024
Thank you for staying at Congress Plaza Hotel

2/10 – Forferdelig

carlos

My reservation wasnt received. I did not get stay here.
Bodde her 2 netter i mars 2024
Svar fra shakeel den 18. mai 2024
we show you had a reservation inmarch