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Anmeldelser av Best Western At O'Hare

2.5 out of 5
Best Western At O'Hare
10300 W Higgins Road, Rosemont, IL

Anmeldelser

7,4

Bra

Rangering på 10 − Utmerket. 679 av totalt 1855 anmeldelser." "
Rangering på 8 − Bra. 467 av totalt 1855 anmeldelser." "
Rangering på 6 − Grei. 285 av totalt 1855 anmeldelser." "
Rangering på 4 − Dårlig. 217 av totalt 1855 anmeldelser." "
Rangering på 2 − Forferdelig. 207 av totalt 1855 anmeldelser." "

7,6/10

Renhold

7,8/10

Personale og service

7,0/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

7,2/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Jahn Åge

Likte: Renhold og personale og service
Bodde her 1 natt i januar 2024

8/10 – Bra

Samuel

Reiste med en gruppe
Likte: Renhold og fasiliteter
It’s close to the airport is very much a plus. But it is pretty far from the main part places in Illinois. Nothing on the hotel, but would recommend being closer to Chicago if possible.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Isidro

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
everything is clean
Bodde her 2 netter i mai 2024

8/10 – Bra

Henri

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was good
Bodde her 3 netter i mai 2024

8/10 – Bra

Betty og Berkeley

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room is great. Bolt on door doesn’t work and the bathroom light has a required LOUD fan.
Bodde her 1 natt i mai 2024

8/10 – Bra

?

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient limousine service from the airport. The room was clean. Breakfast was also ok.
Bodde her 1 natt i mai 2024

8/10 – Bra

Amanda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Maha

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It is a nice hotel with a very cooperative staff
Bodde her 4 netter i mai 2024

8/10 – Bra

Francisco

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect for a ahort overnight stay.
Bodde her 1 natt i april 2024
Svar fra Best western management den 28. mai 2024
Dear franciso,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 1-847-296-4471.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Utmerket

Ryan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay, comfy bed, and good breakfast
Bodde her 4 netter i mai 2024

6/10 – Grei

Frank

Likte: Renhold
The property was ok at best.
Bodde her 1 natt i mai 2024

8/10 – Bra

John og Branchville

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good value and good location near the airport. The facilities could use some care and upgrades. One elevator was out of service and blocked off. The exterior door lock to access with the room keycard didn't work. A big plus was the complete free breakfast. A very good variety of fresh food.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

SYED

Reiste med familie
Likte: Personale og service og fasiliteter
Property has two types of electrical outlets. White outlets are working and black outlets are not working. These needs to fix as soon as possible.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Keli

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Tanner

You get what you pay for. Cheaply ran and taken care of. If you’re trying to squeeze your budget don’t have high expectations.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

wendy

Likte: Renhold og personale og service
The air conditioner was not cooling properly
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Priscilla

Reiste med partner
Likte: Personale og service og fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The elevator was not working but the front desk girl was so helpful to get us a room on the first floor. The frig did not work. I got in so late why would I read directions on how to use the frig. Apparently, the directions say to flip a light switch. My food spoiled the next day. The last day I stayed there were ants at the breakfast bar.
Bodde her 1 natt i mai 2024

8/10 – Bra

anahi

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean and staff very friendly.
Bodde her 1 natt i mai 2024

8/10 – Bra

Douglas J

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very Good breakfast with waffles, scrambled eggs, potatoes, corned beef hash, yogurt, juices, cereals. Bed very comfortable. Good Fitness Room with treadmills, multi-station weight machine, yoga mats. Drawbacks: restaurants are not walkable (Hitachi across the street was closed at 8 pm), waited for 55 minutes for complimentary shuttle.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Autumn

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This stay was everything that I needed after returning back to the States from a 3-week trip to Europe. The hotel shuttle was convenient and faster than what I read in other reviews. My bed was very comfortable and the breakfast was good. They even had room service, but after 20 hours of traveling, I skipped dinner and just showered and went to bed. I had read a review from another woman staying there alone where she was made to feel uncomfortable by a man claiming to be maintenence trying to come into her room. This scared me and should be something that all women traveling alone should be wary of, so I want to note here that nothing like this happened to me during my 1-night stay. My room was on the first floor facing the parking lot, so I immediately shut the curtains so nobody could see in. The room had both a deadbolt and a door stopper thing that wouldn't let it open more than an inch even if someone were able to get past the deadbolt. So fortunately nobody tried to get in my room, and even if they did, I trusted that the door could not be broken into.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Cynthia og Breezy Point

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

ryan

Likte: Personale og service
It was a good stay and close for what we needed. Basic, close airport hotel
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Stephen Joseph og Orlando

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Terrible dirty and very rundown Please don't stay here. Then they had the nerve to change my $20.00 to hold my bags while I spent the last day in the city. The staff were incredibly rude and unprofessional
Bodde her 2 netter i februar 2024

2/10 – Forferdelig

Michael

Reiste med familie
Likte ikke: Renhold og personale og service
Desk clerks were extremely RUDE!
Bodde her 1 natt i mai 2024

8/10 – Bra

Jemmy

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
People nice
Bodde her 2 netter i mai 2024

6/10 – Grei

Alma

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Eíram

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
great place near to evryplace
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Patricia og Cleveland

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent
Bodde her 1 natt i mai 2024

8/10 – Bra

Marjorie

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Was ok, just not the nicest place weve stayed for the price.
Bodde her 2 netter i mai 2024

6/10 – Grei

Jose

Reiste med en gruppe
Likte: Fasiliteter
Air conditioning in the room make so much noise.
Bodde her 2 netter i mai 2024

8/10 – Bra

Amie

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Simple issues with room were resolved immediately. Staff exceeded expectations. Facility clean and modern decor. Better than expected for price point. Would stay again.
Bodde her 2 netter i mai 2024

8/10 – Bra

Ana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice
Bodde her 1 natt i mai 2024

6/10 – Grei

zhuo

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Not very satisfied, when we checked in the elevator broke, the front desk service staff wrong order processing for a long time, the attitude is not very good. When we went downstairs, we found the rats in the hallway, the hygiene was not up to standard, and the room was just passable. The receptionist lady was particularly rude and inpatient when I called to ask about the shuttle time to the airport.
Bodde her 1 natt i mai 2024

6/10 – Grei

Maria Teresa

Reiste med familie
Likte: Renhold og personale og service
The staff was very helpful and nice.
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Wendy

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The elevator was broken. My room had a broken mirror and no remote for the TV.
Bodde her 1 natt i mai 2024

6/10 – Grei

Elda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Carole

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel smelled stale or something. We wished we brought an air freshner.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Royal

Likte: Fasiliteter
Cristina is an extraordinary employeer.
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

cody

Reiste med familie, Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was by far the worst stay I’ve ever had at any hotel. Upon arrival at 2:46 the desk clerk made us wait to check in until 3pm. He sat at his desk on his phone while I stood in front of him until exactly 3:00 at which time he just gave me my key. The elevators have been out of service for over a month and the staff failed to notify us about that. There were walls in the hallways with the wallpaper missing. Our room was infested with ants and the carpets were sticky and damp. The “convenient shuttle service took an hour to pick us up while we were standing out in cold and rain. We had to call the hotel 3 times before the shuttle actually came, and the person at the front desk was condescending and made it clear he did not care about us. We complained in the morning to the manager and as we were talking to him another guest came to the desk and he ignored us mid-sentence and began helping that customer while we stood beside them frustrated for over 5 minutes until he “had time for us”. In all seriousness it felt like a race issue and it felt as though this individual didn’t take treat us as well as other guests based on the color of our skin. Other hotel staff complained to us during our stay saying how poorly run and awful it was to work in this hotel, and that they were currently trying to find somewhere else to work. DO NOT STAY HERE
Bodde her 3 netter i mai 2024

10/10 – Utmerket

LoisEzenwa

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Accessible
Bodde her 1 natt i mai 2024

10/10 – Utmerket

James

Reiste med partner
Likte: Renhold og personale og service
Property is clean an welcoming. However, electric connections in rooms are spotty, and elevators were not all operational.
Bodde her 1 natt i mai 2024

8/10 – Bra

Dalphus og Fayetteville

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was just fine. Check in went smoothly. Bed were comfortable. There was only one outlet in the room that would charge our devices. There were two of us with three devices to charge. Was a disappointment only one would not accept the adapter. Only one electrical outlet could be used with our wall plug-in.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Eddy

Bodde her 1 natt i mars 2024

8/10 – Bra

mike

Likte: Personale og service
It was decent
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Paula

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I stayed here for an early flight out of O’Hare. It had everything I needed and was quiet and clean. The staff at the front desk were welcoming, friendly and helpful and the shuttle to and from the airport was very convenient, and reliable.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Benjamin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was an excellent hotel in a very convenient location for getting to and from ORD.
Bodde her 1 natt i mai 2024

8/10 – Bra

Roland

Likte: Renhold og personale og service
Airport pickup wasn’t smooth. I could not find the information about shuttle rides to and from O’Hare airport. Then I had to wait about 45 minutes after calling the hotel several times before I was picked up. On a positive note, proximity to the airport is good given that it takes about 5 to 10 minutes of commute time
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Kimberly og Peosta

Reiste med familie
Likte: Personale og service og fasiliteter
We were looking for inexpensive hotel with shuttle to airport. As a bonus right hotel was right next to Portillos- Chicago Hotdogs. Nothing fancy but looking forward to using our hotel savings overseas. Shuttle runs regularly, staff friendly, room average, hotel feels worn but hotel is a nice one and done for the purpose of catching a flight. Regular waffle- microwave eggs/bacon/potato breakfast. Remember this is right next to airport so you will hear the soft purring of those iron birds 24-7 so bring a sound machine if you sleep light.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Nicholas

Forretningsreisende
Likte: Renhold
Close to Airport
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Matthew

Likte ikke: Personale og service
I booked a room, but needed to cancel. Very rude and not helpful AT ALL!!! They charged me and I didn't even stay there. Beware!!!!
Bodde her 1 natt i mai 2024