Overnattingsstedets uteområder

Anmeldelser av Lumley Castle Hotel

4 out of 5
Lumley Castle Hotel
Ropery Lane, Chester-le-Street, England

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 584 av totalt 967 anmeldelser." "
Rangering på 8 − Bra. 253 av totalt 967 anmeldelser." "
Rangering på 6 − Grei. 90 av totalt 967 anmeldelser." "
Rangering på 4 − Dårlig. 25 av totalt 967 anmeldelser." "
Rangering på 2 − Forferdelig. 15 av totalt 967 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,4/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Mona Viker

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk hotell som bør oppleves.
Bodde her 1 natt i juli 2019

8/10 – Bra

Trude

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Historisk og sjarmerende
Lumley Castle hotell er en opplevelse, hyggelig personale, gode senger og historisk sus over slottet. Nydelig mat.
Bodde her 2 netter i august 2018

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2018

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
fantastisk atmosfære og topp service. Nydelig mat
Vi spiste middag i restauranten og overnattet på slottet. Fantastisk atmosfære og topp service. Maten var også nydelig.
Bodde her 1 natt i juni 2017

10/10 – Utmerket

Not Provided og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
70 årsfeiring
Familie på 10 stk som skulle feire 70-årsdag. jeg hadde vært der tidligere og ble meget fascinert av hele stedet. Hele atmosfæren rundt hotellet var prima. Vi ble godt mottatt i resepsjonen og guidet til våre rom. Topp service på alle områder. Nydelig og godt tillaget mat.

10/10 – Utmerket

David og Sunderland

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We love going to Lumley Castle for a quiet, peaceful and relaxing break. It's a great hotel with fantastic staff and lovely food.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

NIGEL

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
the size of the bedrooms and castle and the gardens
Bodde her 1 natt i mai 2024

10/10 – Utmerket

ALLEN

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
5 star for sure. It was a beautiful stay. Loved it
Bodde her 2 netter i mai 2024
Svar fra Reception den 15. mai 2024
Evening Allen, Thank you for the 5 star review, I hope you consider returning in the future.Kind regardsAndrew W

10/10 – Utmerket

Gregory

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Reception den 15. mai 2024
Evening Gregory, Thank you for the review, I am delighted you enjoyed your stay.kind regards Andrew W

10/10 – Utmerket

J

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing castle venue and a unique experience Spectacular views Everyone is so friendly and helpful
Bodde her 3 netter i mai 2024
Svar fra Reception den 12. mai 2024
Good evening, Thank you for the fantastic review. I hope you consider returning in the future.Kind regardsAndrew W

6/10 – Grei

Michael

Reiste med partner
Likte: Renhold
Likte ikke: Fasiliteter
Reception staff indifferent. Restaurant staff friendly and chatty.
Bodde her 3 netter i april 2024
Svar fra Reception den 6. mai 2024
Evening Michael, Thank you for your review, your feedback will be passed on to the relevant departmental managers.Kind regardsAndrew W

10/10 – Utmerket

Alison

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A fantastic place to visit going back in time x we had our wedding reception and honeymoon there 30 years ago and we have been back to celebrate our Pearl wedding anniversary the staff the good the venue were excellent
Bodde her 2 netter i april 2024
Svar fra Reception den 1. mai 2024
Evening Alison, Thank you for your review, I am delighted you enjoyed your Pearl anniversary here at Lumley Castle. Kind regardsAndrew W

8/10 – Bra

Paula

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Fab stay
Bodde her 1 natt i april 2024
Svar fra Reception den 1. mai 2024
Evening Paula, Thank you for your short, but very positive review. I am glad you enjoyed your stay.Kind regardsAndrew W

10/10 – Utmerket

Moira

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Dog friendly rooms available. Complete with blanket, bowl and treats
Bodde her 2 netter i april 2024
Svar fra Reception den 23. apr. 2024
Evening Moira, Thank you for giving the hotel 5 out of 5. I am delighted you enjoyed your room and I hope your 4 legged companion did so as well.Kind regardsAndrew W

10/10 – Utmerket

Lauren

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Reception den 19. apr. 2024
Evening Lauren, Thank you for giving the hotel 5/5, I am delighted you enjoyed your stay.Kind regardsAndrew W

2/10 – Forferdelig

Chris

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Reception den 8. apr. 2024
Morning Chris, I am disappointed by your negative score, and sorry you did not seem to have enjoyed your stay with us. I hope you understand that maintenance issues occur in hotels and we are sorry about the issue with the shower. My understanding was the issue you had couldn't be fixed and you had to move rooms and sorry if this caused inconvenience to you.Kind regards Andrew W

10/10 – Utmerket

Karishma

Likte: Personale og service og overnattingsstedets bygg og tilstand
Great breakfast!
Bodde her 2 netter i mars 2024
Svar fra Reception den 4. apr. 2024
Good evening, Thank you for providing the hotel with such a positive score. I am delighted you enjoyed your stay. Kind regardsAndrew W

6/10 – Grei

Sharon

Reiste med en gruppe
Likte: Renhold
Likte ikke: Personale og service
Staff appeared to be very disinterested and not engaged at all. Little or no sound proofing between the rooms….
Bodde her 1 natt i mars 2024
Svar fra Reception den 26. mars 2024
Evening Sharon, Thank you for you review, I am disappointed by your comments regarding the staff as they are our strongest asset and usually get incredible feedback. I am sorry it appears you were disturbed by neighbouring rooms, and hope you give us another opportunity in the future. Kind regards Andrew W

10/10 – Utmerket

Sharon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed for one night for our wedding anniversary and it was beautiful! If I was to have any suggestions, better toilet facilities for ladies in the dining/bar area would be wonderful!
Bodde her 1 natt i mars 2024
Svar fra Reception den 25. mars 2024
Good Morning, Thank you for your review, I am delighted you enjoyed your stay. The main ladies toilets were unfortunately closed for essential repair work at the time you visited so hopefully won't be a factor if you return in the future. Kind regards Andrew W

10/10 – Utmerket

Darren

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really comfortable accommodation, excellent food and service. Stunning property
Bodde her 1 natt i mars 2024
Svar fra Reception den 24. mars 2024
Evening Darren, Thank you for your positive review, I agree the property is stunning and I am delighted you enjoyed the food and service provided to you in the restaurant. Kind regardsAndrew W

10/10 – Utmerket

Ray

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Polite staff, clearly very well trained to a high standard and the hotel is simply spectacular. Room is beautiful, really nicely decorated and the bed is so comfy and soft. It's such a tiny detail but the heating was on in the bathroom when I arrived so the room was toasty and warm when I got there, so relaxing after a very long drive. Was also able to have a hot bath which was excellent. There is also a lovely affectionate cat that lives at the hotel, very sweet little lady. This was raised to the hotel staff but two men attempted to enter my room at around 10.30-11pm on my first night - from the sound of lots of keys and the fact they put a key into the door, it conceded me it may have been staff. When this was reported the front desk were very helpful and said they would investigate. Despite this I wouldn't say the hotel felt unsafe. Parking was a bit challenging at times but considering the age of the site this is unavoidable. The only thing I'd say they could improve on is the lighting on the drive up to the hotel - as the paths to get out are very narrow some better lighting would be appreciated. Thank you all for a lovely stay in Durham ❤️
Bodde her 2 netter i mars 2024
Svar fra Reception den 18. mars 2024
Evening Ray, Thank you for the positive score, 5 out of 5 means a lot to us. I am glad you found the staff polite and highly trained. I am disappointed to read that someone seems to have attempted to enter you room, and I can only assume someone got the wrong room. I have read the feedback about the lighting on the main drive and will pass the comments on but it may be the responsivity of the golf course.Kind regards Andrew W

10/10 – Utmerket

Kenneth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful place to stay.A welcome change to the usual. Every corner you turned there was something interesting there. Breakfast was amazing.
Bodde her 1 natt i mars 2024
Svar fra Reception den 18. mars 2024
Evening Kenneth, Thank you for your positive score. I am delighted you enjoyed breakfast. I hope you consider staying with us again in the future.Kind regardsAndrew W

10/10 – Utmerket

Ankur

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property, diligent staff, easy parking and drivable in 20 mins to Durham.
Bodde her 1 natt i februar 2024
Svar fra Reception den 3. mars 2024
Evening Ankur, Thank you for positive review, your comments are most appreciated and I hope you stay again in the future.Kind regards Andrew W

10/10 – Utmerket

Ronnie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Staff were really friendly and rooms are clean and comfy defo will be back
Bodde her 1 natt i februar 2024
Svar fra Reception den 23. feb. 2024
Evening Ronnie, 10 out of 10 what a result, I am delighted you will return,Kind regardsAndrew W

10/10 – Utmerket

Yvonne

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a fab stay as a treat for my 7 yr old granddaughter, who really felt like a princess 💕
Bodde her 1 natt i februar 2024
Svar fra Reception den 23. feb. 2024
Evening Yvonne, I am delighted both you and your grand daughter enjoyed your stay here at Lumley Castle.Kind regardsAndrew W

10/10 – Utmerket

Steven

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Reception den 23. feb. 2024
Evening Stephen, I am pleased you enjoyed your stay. I hope you return in the future.Kind regards Andrew W

10/10 – Utmerket

Amanda

Bodde her 1 natt i februar 2024
Svar fra Reception den 18. feb. 2024
Morning Amanda, Thank you for the excellent review. I hope you return in the future.Kind regardsAndrew W

10/10 – Utmerket

Tatsuhiko

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Reception den 18. feb. 2024
Good Morning Tatsuhiko, Thank you for review. I am delighted you enjoyed your stay.Kind regardsAndrew W

10/10 – Utmerket

Philip

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing food, in a fascinating premises with friendly service, all at a good price
Bodde her 2 netter i februar 2024
Svar fra Reception den 15. feb. 2024
Evening Philip, Thank you for the positive comments regarding the premises ands the food. Hopefully you will be back shortly.Kind regardsAndrew W

8/10 – Bra

Kamal

Bodde her 1 natt i februar 2024
Svar fra Reception den 22. mars 2024
Evening Kamal, Thank you for your positive feedback, I am delighted you enjoyed your stay.Kind regards Andrew W

10/10 – Utmerket

Andrew

Bodde her 1 natt i februar 2024
Svar fra Reception den 13. feb. 2024
Evening Andrew, Thank you for your positive review. We hope you return in the near future.Kind regardsAndrew W

10/10 – Utmerket

Louise

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Reception den 9. feb. 2024
Evening Louise, Thank you for your positive review. I am delighted you enjoyed your stay.Kind regards Andrew W

8/10 – Bra

ANNE

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely authentic castle
Bodde her 2 netter i februar 2024
Svar fra Reception den 9. feb. 2024
Evening Anne, Thank you for your positive review. I am delighted you enjoyed your stay.Kind regards Andrew W

10/10 – Utmerket

Karen

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Overnight get away
Amazing staff, very comfy beds, food amazing
Bodde her 1 natt i februar 2024
Svar fra Reception den 8. feb. 2024
Morning Karen, Thank you for such a positive review. I hope you return in the future.Kind regards Andrew W

2/10 – Forferdelig

Anna

Bodde her 3 netter i januar 2024
Svar fra Reception den 22. mars 2024
Good Evening, I am disappointed that you did not seem to like the 3 days you spent at Lumley Castle in early January. Please feel free to contact the hotel to discuss as we do not seem to have been aware of any issues you may have had.Kind regardsAndrew W

10/10 – Utmerket

Tsz Ling

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely castle hotel
I am going to celebrate my husband's wedding. The hotel is cosy and unique, it has a nice restaurant where we had dinner and breakfast during our stay, and a small library bar where you can chill with friends. The room is spacious and warm, we love this hotel.
Bodde her 1 natt i januar 2024
Svar fra Reception den 27. jan. 2024
Good evening, Thank you for such a fantastic review. I am delighted you loved the hotel and hope you return in future.Kind regardsAndrew W

10/10 – Utmerket

Ross

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Reception den 8. jan. 2024
Evening Ross, Thank you for your review 10 out of 10 means a lot to all the staff here at Lumley Castle, and we are delighted you enjoyed your stay. We look forward to you staying with us again in the future. Kind regards Andrew W

10/10 – Utmerket

Allan og Milton Keynes

Bodde her 1 natt i januar 2024
Svar fra Reception den 27. jan. 2024
Evening Allan, Thank you for the positive review. I do hope you return to the hotel in the future. Kind regards Andrew W

10/10 – Utmerket

Karen

Bodde her 1 natt i desember 2023
Svar fra Reception den 8. jan. 2024
Evening KarenThank you for your review 10 out of 10 means a lot to all the staff here at Lumley Castle, and we are delighted you enjoyed your stay. We look forward to you staying with us again in the future. Kind regards Andrew W

10/10 – Utmerket

Ashley

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Top food, great service and fabulous room and building.
Bodde her 2 netter i desember 2023
Svar fra Reception den 7. jan. 2024
Evening Ashley, Thank you for such a lovely review. I hope you consider staying with us again in future.Kind regardsAndrew W

8/10 – Bra

Carina

Likte: Personale og service
Bodde her 1 natt i desember 2023
Svar fra Reception den 1. jan. 2024
Evening Carina, Thank you for the positive score, I am pleased you enjoyed your stay.Kind regards Andrew W

8/10 – Bra

Michelle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A beautiful idyllic setting … only fault was the water wasn’t hot enough to have a shower .. and didn’t have a Wi-Fi code ..
Bodde her 1 natt i desember 2023
Svar fra Reception den 31. des. 2023
Evening Michelle, Thank you for your positive review, our main wi-fi is open network so would not need a password, however sometimes you can also pick up the older VIP access network which you can get the password from from reception free of charge. I hope you stay with us again in the future.Kind regards Andrew W

10/10 – Utmerket

richard

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely property-a lot to like. The staff are excellent. The food is average. Is expensive but well worth a short stay.
Bodde her 1 natt i desember 2023
Svar fra Reception den 31. des. 2023
Evening Richard, Thank you for your 5* review, your comments about the staff are most appreciated. I hope you consider staying with us again in the future.Kind regardsAndrew W

10/10 – Utmerket

Martin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Reception den 29. des. 2023
Evening Martin, 5 out of 5 is what we hope to achieve, I am delighted you enjoyed your stay and hope to see you again in the future.Kind regardsAndrew W

10/10 – Utmerket

Madge

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra Reception den 23. des. 2023
Evening Madge, Thank you for the positive review. I am delighted you enjoy your stay.Kind regards Andrew W

10/10 – Utmerket

Madge

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful castle and grounds. Its a bit like a maze getting round it. Lots of stunningly beautiful rooms to relax and chill and have a drink or two. Drinks are not cheap but priced around the going rate. Its a great base to explore surrounding towns. We were staying as family of 10 enjoying the run up to Christmas in a beautiflly decorated castle. The only let down for us was the feble camp beds that we had to use for our 8 and 6yr old. They were uncomfortable and sunken in middle giving little support.
Bodde her 2 netter i desember 2023
Svar fra Reception den 23. des. 2023
Evening Madge, Thank you for your positive review. I am delighted you enjoyed the decorations in and around the castle. I am sorry about the temporary beds in the room we have recently gotten some new z-beds and are checking and replacing others as needed whilst looking at a more longer term solutions.Kind regards Andrew W

8/10 – Bra

stephen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Reception den 23. des. 2023
Evening Stephen, Thank you for your positive review. I am delighted you enjoyed your stay. Kind regards Andrew W

10/10 – Utmerket

Julie

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
An amazing place
We were so happy when we arrived as our room was fabulous, warm and welcoming
Bodde her 1 natt i desember 2023
Svar fra Reception den 19. des. 2023
Evening Julie, 10 out of 10 is a lovely thing to see. I am delighted you enjoyed your stay. Kind regards Andrew W

8/10 – Bra

Wendy

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
An absolute treat
the property is wonderfully charming, the staff are friendly and attentive, the food could not have been better. We had dinner in the bar, and the breakfast service the next day, and both were just superb. We upgraded to a tower room, and it was spacious and full of thoughtful details, like a hidden passage behind a book shelf to the toilet/powder room. It was a treat to get a modern day castle experience. The bed was incredibly comfortable, the wifi was excellent….and overall we were very happy with the experience. This property is not recommended to anyone with mobility issues as its many stairs, passageways and uneven floors you have to carry your luggage through to get to your room. There are cottages in the courtyard that are more accessible, but accessing anything else on the property would be quite challenging. The room was very luxuriously fitted in the 1980s or 90s when it was likely last updated…faded /worn fabrics, red rumpled carpet and stained walls in the washroom, It looks quite tired, and could benefit from a refurbishment but was clean and perfectly comfortable. It was superbly quiet, and we had an excellent sleep We loved seeing Poppet and the cozy fireplaces in the lounge were so inviting…loads of charming details all over the property. It was fun to explore and quite the adventure just locating our room
loved the charming details, just needs a refresh on carpet and fabrics
the library hidden passage to powder room is a very cool feature
the property is excellent
Bodde her 1 natt i desember 2023
Svar fra RECEPTION den 19. des. 2023
Evening Wendy, Thank you for such a positive and thorough review. I am delighted to enjoy your stay. Kind regards Andrew W

10/10 – Utmerket

sophie

Bodde her 1 natt i desember 2023
Svar fra Reception den 19. des. 2023
Evening Sophie, What a positive score. I hope you return in the future.Kind regardsAndrew W