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Anmeldelser av The Hotel on Pownal

2.5 out of 5
The Hotel on Pownal
146 Pownal Street, Charlottetown, PE

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 594 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 301 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 66 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 23 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 17 av totalt 1001 anmeldelser." "

9,2/10

Renhold

9,4/10

Personale og service

8,6/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Catlin

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Breakfast was excellent
Bodde her 1 natt i mai 2024
Svar fra The Hotel on Pownal Team den 13. mai 2024
Good morning.Thank you so much for your review! We are so happy to hear that you enjoyed the breakfast during your recent stay with us. We hope that you will have a chance to visit with us again!

10/10 – Utmerket

Sergei

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good and clean
Bodde her 1 natt i april 2024
Svar fra The Hotel on Pownal Team den 13. mai 2024
Thank you so much for your review! We are so glad to hear that you enjoyed your stay with us.

10/10 – Utmerket

Tracy

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is updated and looks great!! The breakfast was awesome with even gluten free options. Would stay again.
Bodde her 1 natt i mai 2024
Svar fra The Hotel on Pownal Team den 7. mai 2024
Good afternoon, Tracy. We are so happy to hear that you enjoyed your stay with us, and truly appreciate your feedback! The gluten free options are something that we added to our breakfast line-up quite recently, and we are always glad to see positive reactions to this update. We hope that you will have the opportunity to visit with us again.

2/10 – Forferdelig

Davina

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Reception desk had staff that were not helpful or well trained.
Bodde her 4 netter i april 2024
Svar fra The Hotel on Pownal Team den 7. mai 2024
Good afternoon, Davina.During this time of year we usually have new team members that are in training, in preparation for the upcoming tourist season. We are very sorry to hear that the service you received was not up to our usual standard, but we truly appreciate your honest feedback. We hope you will allow us the opportunity to make up for it on a future visit.

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place to stay; not too expensive. Breakfast included. Easy to walk to many sites in downtown Charlottetown. The staff are very friendly too!
Bodde her 2 netter i april 2024
Svar fra The Hotel on Pownal Team den 2. mai 2024
Good afternoon, Andrew.Thank you so much for your kind words! We are very glad that you enjoyed your stay with us. We hope that you will get the chance to visit us again.

10/10 – Utmerket

Amy

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It's a cute little hotel, rooms are comfortable and quiet, lots of hot water for showers and the gym was pretty well stocked. I really don't have anything bad to report. My second stay at this hotel, and I'll be back again.
Bodde her 2 netter i april 2024
Svar fra The Hotel on Pownal Team den 1. mai 2024
Good afternoon, Amy.We are so glad to hear that you enjoyed your stay with us! Thank you so much for your feedback. We hope to see you again soon!

4/10 – Dårlig

MaryLou

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra The Hotel on Pownal Team den 3. mai 2024
Dear Mary Lou,We are so sorry to hear that you had a less than enjoyable stay with us. We strive to ensure that all of our guests needs are met and create memorable experiences. We hope that you will allow us the chance to exceed your expectations in the future.

8/10 – Bra

Kathy

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I appreciated their unique "dietary restrictions table" for the breakfast that had a selection of gluten free options and lactose free milk.
Bodde her 2 netter i april 2024
Svar fra The Hotel on Pownal Team den 29. apr. 2024
Thank you for taking the time to share your feedback with us. It is greatly appreciated! We have been striving to improve our breakfast offerings over the past few months, and are very happy to see that our guests are enjoying the changes. We hope that you will have the opportunity to visit with us again.

8/10 – Bra

Anaïs

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good, breakfast was ok
Bodde her 1 natt i april 2024
Svar fra The Hotel on Pownal Team den 29. apr. 2024
Thank you for taking the time to share your feedback with us. It is greatly appreciated! We hope that you will have the opportunity to visit with us again.

10/10 – Utmerket

Mike

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We did like the property, it was so close to walk to downtown Charlottetown. Staff were wonderful, helpful, polite, courteous about all our concerns. would stay here again.
Bodde her 1 natt i april 2024
Svar fra The Hotel on Pownal Team den 26. apr. 2024
Good morning, Mike. Thank you so much for taking the time to provide us with your feedback. We are so happy that you enjoyed your stay with us, and hope to see you again!

10/10 – Utmerket

Ademar

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fair price
Bodde her 1 natt i april 2024
Svar fra The Hotel on Pownal Team den 29. apr. 2024
Thank you for taking the time to share your feedback with us. It is greatly appreciated! We hope that you will have the opportunity to visit with us again.

10/10 – Utmerket

Chantal

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay as always
Bodde her 2 netter i mars 2024
Svar fra Megan B. den 22. apr. 2024
HI Chantal, Thank you so much for your feedback, we are so happy to see you had a wonderful experience.

10/10 – Utmerket

Julie

Reiste med familie
Likte: Fasiliteter
Excellent hotel!
Bodde her 1 natt i april 2024
Svar fra Megan B. den 22. apr. 2024
HI Julie, Thank you so much for your feedback, we are so happy to see you had a wonderful experience. Megan

10/10 – Utmerket

Janet

Bodde her 2 netter i april 2024
Svar fra The Hotel on Pownal Team den 13. mai 2024
Thank you so much for your review! We are so happy to hear that you enjoyed your stay with us.

10/10 – Utmerket

Michael

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My only complaint would be is that I was staying on top floor of main building and could smell the kitchen odour in my room in the early morning.
Bodde her 1 natt i april 2024
Svar fra Megan B. den 22. apr. 2024
Hi Michael, Thank you for your review which we appreciate your feedback. We are sorry to hear you could smell then kitchen which would have been breakfast being prepared, hopefully it smelled good! :). We thank you again for taking the time to review us. Megan

10/10 – Utmerket

Michele

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice pleasant staff, only thing we found a chapstick under bed side table ta l
Bodde her 1 natt i april 2024
Svar fra Cassie McPhee den 18. apr. 2024
Good Morning Michele,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We have taken note of the incident and have passed it along to our Housekeeping Department for follow up.We are pleased to hear that you enjoyed your stay and hope to welcome you back soon!

8/10 – Bra

William og Shediac

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great value
Bodde her 2 netter i april 2024
Svar fra Cassie McPhee den 18. apr. 2024
Good Morning William,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We are pleased to hear that you enjoyed your stay and hope to welcome you back soon!

10/10 – Utmerket

Jeana

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The breakfast was really great with lots of options and the gluten free section was so nice to have. The beds were comfortable. We could hear the tv is the adjacent room but otherwise not too bad for sound.
Bodde her 1 natt i april 2024
Svar fra Cassie McPhee den 18. apr. 2024
Good Morning Jeana,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We are pleased to hear that you enjoyed your stay and hope to welcome you back soon!

8/10 – Bra

Kris

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff and a nice suite with decent amenities and a great mattress. Place was a tad noisy with the upstairs neighbours pounding their feet but overall very happy. I'll stay again!
Bodde her 1 natt i april 2024
Svar fra Cassie McPhee den 10. apr. 2024
Good Morning Kris,Thank you so much for taking the time to provide us with feedback regarding your recent stay.We are excited to welcome you back in the future!

8/10 – Bra

julie

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice boutique hotel. Located perfectly downtown within walking distance to everything. Little personal touches like the afternoon warm chocolate chips cookies to the happy hour free drink with a great breakfast. We will def stay again
Bodde her 2 netter i april 2024
Svar fra Cassie McPhee den 9. apr. 2024
Good Morning Julie,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We hope to welcome you back soon!

8/10 – Bra

David

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Eadverything fine except room temperature control. We couldn't turn off the baseboard electric heaters so the room was very hot and very dry. We had to run the heat pump on 'AC' to bring the temperature down.
Bodde her 1 natt i april 2024
Svar fra Cassie McPhee den 9. apr. 2024
Good Morning David,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We are addressing your concerns with our heating/cooling contractors. We hope to welcome you back soon!

10/10 – Utmerket

sean

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Breakfast
Bodde her 1 natt i april 2024
Svar fra Cassie McPhee den 9. apr. 2024
Good Morning Sean,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We hope to welcome you back soon!

10/10 – Utmerket

Matthew

Bodde her 2 netter i mars 2024
Svar fra Megan B. den 22. apr. 2024
HI Matthew, Thank you so much for your feedback, we are so happy to see you had a wonderful experience.

8/10 – Bra

man

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
the location is very good, many shops and restaurants around nearby.
Bodde her 1 natt i mars 2024
Svar fra Cassie McPhee den 9. apr. 2024
Good Morning Man,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We hope to welcome you back soon!

8/10 – Bra

Catherine

Reiste med en gruppe
Likte: Renhold og personale og service
Decent for a night.
Bodde her 1 natt i mars 2024
Svar fra Cassie McPhee den 9. apr. 2024
Good Morning Catherine,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We hope to welcome you back soon!

8/10 – Bra

Jami

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was beautiful room
Bodde her 2 netter i mars 2024
Svar fra Cassie McPhee den 26. mars 2024
Good Morning Jami,Thank you so much for taking the time to provide us with feedback regarding your recent experience with us.We are pleased to hear that you enjoyed your stay and found your guestroom to be a main highlight.We hope to welcome you back soon!

10/10 – Utmerket

Lyne

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Off the street parking is a huge plus, near everything at a walkable distance.
Bodde her 2 netter i mars 2024
Svar fra Cassie McPhee den 26. mars 2024
Good Morning Lyne,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are so pleased to hear that you found our location and parking to be highlights of your experience.We hope to welcome you back soon!

8/10 – Bra

Edward

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was clean
Bodde her 9 netter i mars 2024
Svar fra Cassie McPhee den 25. mars 2024
Good Morning Edward,Thank you so much for taking the time to provide us with feedback!We are pleased to hear that you enjoyed your experience with cleanliness being the highlight.We hope to welcome you back soon!

8/10 – Bra

Hannah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely spot to spend a weekend away
Bodde her 2 netter i mars 2024
Svar fra Cassie McPhee den 26. mars 2024
Good Morning Hannah,Thank you so much for taking the time to provide us with feedback regarding your recent experience with us.We hope to welcome you back soon!

6/10 – Grei

Cassandra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Cassie McPhee den 26. mars 2024
Good Morning Cassandra,Thank you for taking the time to provide us with feedback regarding your recent stay.We're so sorry to hear that you did not thoroughly enjoy your experience.We hope to welcome you back in the future.

8/10 – Bra

Allan og Winnipeg

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice, convenient spot to stay in Charlottetown. We were in town for work for about 8 days. The Hotel on Pownal was reasonably priced, included breakfast in a quiet spot.
Bodde her 9 netter i mars 2024
Svar fra Cassie McPhee den 25. mars 2024
Good Morning Allan,Thank you so much for taking the time to provide us with feedback!We are pleased to hear that you enjoyed your experience.We hope to welcome you back soon!

8/10 – Bra

Jean-Luc og L'Étang-du-Nord

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Cassie McPhee den 25. mars 2024
Good Morning Jean-Luc,Thank you so much for taking the time to provide us with feedback!We are pleased to hear that you enjoyed your experience.We hope to welcome you back soon!

10/10 – Utmerket

MANSOUR

Bodde her 2 netter i mars 2024
Svar fra Cassie McPhee den 25. mars 2024
Good Morning Mansour,Thank you so much for taking the time to provide us with feedback!We are pleased to hear that you thoroughly enjoyed your experience.We hope to welcome you back soon!

10/10 – Utmerket

Pierre-Luc

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Cassie McPhee den 25. mars 2024
Good Morning Pierre-Luc,Thank you so much for taking the time to provide us with feedback!We are pleased to hear that you thoroughly enjoyed your experience.We hope to welcome you back soon!

10/10 – Utmerket

Joanne

Bodde her 1 natt i mars 2024
Svar fra Cassie McPhee den 9. apr. 2024
Good Morning Joanne,Thank you so much for taking the time to provide us with feedback regarding your recent experience.We hope to welcome you back soon!

10/10 – Utmerket

Donald

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Cassie McPhee den 25. mars 2024
Good Morning Donald,Thank you so much for taking the time to provide us with feedback!We are pleased to hear that you thoroughly enjoyed your experience.We hope to welcome you back soon!

8/10 – Bra

DALE

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Staff was fantastic, breakfast was much better than expected. The bed mattress was in bad shape. I had to lay on a diagonal to avoid rolling to the center.
Bodde her 2 netter i mars 2024
Svar fra Cassie McPhee den 25. mars 2024
Good Morning Dale,Thank you so much for taking the time to provide us with feedback regarding your recent stay.We are so pleased that you found our staff and breakfast to be highlights of your stay with us. Thank you so much for bringing the mattress issues to our attention, we have ordered a new mattress for that guestroom to ensure that these issues do not persist.We hope to welcome you back soon!

10/10 – Utmerket

Sandra

Bodde her 1 natt i mars 2024
Svar fra Cassie McPhee den 25. mars 2024
Good Morning Sandra,Thank you so much for taking the time to provide us with feedback!We are pleased to hear that you thoroughly enjoyed your experience.We hope to welcome you back soon!

10/10 – Utmerket

Andrea

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Have stayed here a few times and has always been a great experience. Staff is very friendly and helpful. Breakfast is delicious!
Bodde her 1 natt i mars 2024
Svar fra Cassie McPhee den 8. mars 2024
Good Morning Andrea,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are pleased to hear that you thoroughly enjoyed your stay with your main highlights being our friendly staff and our deluxe continental breakfast!We hope to welcome you back soon!

10/10 – Utmerket

Meagan

Reiste med en gruppe
Likte: Fasiliteter
Rooms are great loved the deck and free wine xo
Bodde her 1 natt i februar 2024
Svar fra Cassie McPhee den 8. mars 2024
Good Morning Meagan,Thank you so much for taking the time to provide us with feedback regarding your recent experience at our property.We are so pleased to hear that you thoroughly enjoyed your stay and found our patios and weeknight reception to be highlights of your stay!We hope to welcome you back soon!

10/10 – Utmerket

Robin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff is supremely friendly! Hotel rooms are classy, clean and everything in the room work. My only complaint is that when asked for a late check out time, the cleaning staff will still try to access and walk into the room between 11am &12pm. It's happened twice at this hotel.
Bodde her 2 netter i februar 2024
Svar fra Cassie McPhee den 26. feb. 2024
Good Morning Robin,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are pleased to hear that you enjoyed your stay, but are so sorry to hear about the late check out fiasco you experienced, not once but twice with us.We appreciate your comments and are taking steps internally with our Standard Operating Procedures to ensure this does not happen moving forward. We hope to welcome you back soon!

4/10 – Dårlig

Katie

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Our room heat was turned off but our room was so hot, the air conditioner wasnt working properly and was so loud when running noone could sleep between the temperatures in the room and loudness of the air conditioner
Bodde her 1 natt i februar 2024
Svar fra Cassie McPhee den 26. feb. 2024
Good Morning Katie,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are so sorry to hear that you had a poor experience. We are replacing the standalone AC unit next week and upgrading the unit to a integrated heating/cooling pump to rectify this issue moving forward.We hope to welcome you back in the future and provide you with a much better experience that is up to our usual standard.

10/10 – Utmerket

Jan

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Great place to stay
Bodde her 1 natt i februar 2024
Svar fra Cassie McPhee den 26. feb. 2024
Good Morning Jan,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are so pleased to hear that you enjoyed your experience. We hope to welcome you back in the future!

10/10 – Utmerket

janet og Trois-Ruisseaux

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place, clean, fresh water dispenser always available, complementry wine and snacks every day..room is spacious, overall a nice place to saty
Bodde her 1 natt i februar 2024
Svar fra Cassie McPhee den 23. feb. 2024
Good Morning Janet,Thank you so much for taking the time to provide us with feedback regarding your recent experience with us.We are so pleased you enjoyed your stay and found our property, cleanliness, fresh water, nightly reception and guestroom to be highlights of your stay.We hope to welcome you back the next time you're visiting Charlottetown!

10/10 – Utmerket

Micheala

Likte: Personale og service
Staff are always the best!
Bodde her 1 natt i februar 2024
Svar fra Cassie McPhee den 20. feb. 2024
Good Morning Michaela,Thank you so much for taking the time to provide us with feedback regarding your recent stay. We are so pleased to hear that you thoroughly enjoyed your stay with your main highlight being our staff. We take pride in offering our guests the best possible guest experience when they stay with us!We hope to welcome you back soon!

10/10 – Utmerket

Chris

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great clean hotel and close to many restaurants.
Bodde her 1 natt i februar 2024
Svar fra Cassie McPhee den 23. feb. 2024
Good Morning Chris,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are so pleased to hear that your main highlights were our cleanliness and location! We hope to welcome you back the next time you're visiting Charlottetown!

10/10 – Utmerket

Cornelis og Coleman

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very pleasant hotel with great staff. Very good breakfast included.
Bodde her 1 natt i februar 2024
Svar fra Cassie McPhee den 20. feb. 2024
Good Morning Cornelis,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are so pleased to hear that you thoroughly enjoyed your stay with your main highlights being our staff and deluxe continental breakfast.We hope to welcome you back the next time you're visiting Charlottetown!

10/10 – Utmerket

Pierre-Luc

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, staff professional and friendly. They go above and beyond to make your stay as comfortable as possible. Very accommodating.
Bodde her 3 netter i februar 2024
Svar fra Cassie McPhee den 16. feb. 2024
Good Morning Pierre-Luc,Thank you so much for taking the time to provide us with feedback regarding your recent stay with us.We are so pleased to hear that you thoroughly enjoyed your experience and found our staff to be the main highlight. We take pride in accommodating our guests to the best of our abilities and going above and beyond is one of them!We hope to welcome you back the next time you're visiting Charlottetown!

10/10 – Utmerket

Peter

Bodde her 1 natt i februar 2024
Svar fra Cassie McPhee den 25. mars 2024
Good Morning Peter,Thank you so much for taking the time to provide us with feedback!We are pleased to hear that you thoroughly enjoyed your experience.We hope to welcome you back soon!

10/10 – Utmerket

Kable

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They were very accommodating when I arrived. I brought my own food and asked for a cutting board, knife and dishes and gave them to me right away. Also, asked and offered that if I needed anything else to just call down to the front desk and they would bring it up. Then in the morning my event that I am in town for got pushed 2 hours and they gave me an extra two hours to check out. Excellent service.
Bodde her 1 natt i februar 2024
Svar fra Cassie McPhee den 9. feb. 2024
Good Afternoon Kable,Thank you so much for taking the time to provide us with feedback regarding your recent experience at our property. We are so glad to hear that you thoroughly enjoyed your stay with us and found our staff to be the main highlight of your experience!We hope to welcome you back the next time you're visiting Charlottetown!