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Anmeldelser av Delta Hotels Prince Edward by Marriott

4 out of 5
Delta Hotels Prince Edward by Marriott
18 Queen St, Charlottetown, PE

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 528 av totalt 961 anmeldelser." "
Rangering på 8 − Bra. 300 av totalt 961 anmeldelser." "
Rangering på 6 − Grei. 82 av totalt 961 anmeldelser." "
Rangering på 4 − Dårlig. 36 av totalt 961 anmeldelser." "
Rangering på 2 − Forferdelig. 15 av totalt 961 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

8,6/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold

10/10 – Utmerket

Lincoln

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Always love staying at the Delta - can’t beat the location or facility!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Dwayne og Armstrong

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked the waterfront location and the ease of walking to shops. The staff at the front desk were excellent.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Alex og Ottawa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was very happy with the service and the quality of the rooms. 5/5
Bodde her 3 netter i mars 2024

8/10 – Bra

Jeannie og Quispamsis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Parth

Likte: Fasiliteter
It was a really wonderful stay.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Melody

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic property . If you can, avoid days where the hotels has large groups of kids in-house(sports tournaments, dance competition) etc. Love the window seats. Great shopping all around. Don’t miss the Food Hall & Market just behind the hotel
Bodde her 3 netter i februar 2024

6/10 – Grei

lorie

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The property is beautiful but the rooms are old. I found the room we were in smelled old and it was all carpet.
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Nigel

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place and great staff
Bodde her 1 natt i januar 2024

6/10 – Grei

Verifisert reisende

Bodde her 2 netter i januar 2024
Svar fra Emma Pearce - Rooms Supervisor den 30. jan. 2024
Hi Sara Lee. Thank you for taking the time to share your feedback with us, it is greatly appreciated.

8/10 – Bra

Mary Jean

Reiste med partner, Reiste med familie og små barn, Reiste med en gruppe
Likte: Personale og service og overnattingsstedets bygg og tilstand
Front desk service extremely slow. It was busy at the time being NYE and a big wedding that evening more staff should have been available to check people in
Bodde her 1 natt i desember 2023
Svar fra Emma Pearce - Rooms Supervisor den 30. jan. 2024
Hi Mary Jean, thank you for taking the time to share your feedback with us. We sincerely apologize for failing to meet your expectations during your stay with us. We hope you choose to stay with us again to give us another chance to provide the guest experience we strive to deliver.

10/10 – Utmerket

Cheryl

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Emma Pearce - Rooms Supervisor den 30. jan. 2024
Hi Cheryl! Thank you for taking the time to share your feedback with us, it is greatly appreciated.

8/10 – Bra

Shannan

Bodde her 1 natt i desember 2023
Svar fra Emma Pearce - Rooms Supervisor den 30. jan. 2024
Hi Shannan! Thank you for taking the time to share your feedback with us, it is greatly appreciated.

10/10 – Utmerket

JASON

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The parking costs extra but was really worth it - underground safe heated parking! Room was great, staff were all amazing every one. Cute little gift shop. Restaurant was fantastic, i had room service.
Bodde her 1 natt i desember 2023
Svar fra Emma Pearce - Rooms Supervisor den 30. jan. 2024
Hi Jason! Thank you for your feedback regarding your recent stay, we are very happy to hear that you enjoyed your experience with us. We hope to welcome you back again!

10/10 – Utmerket

Jeffery

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Emma Pearce - Rooms Supervisor den 30. jan. 2024
Hi Jeffery! Thank you for taking the time to share your feedback with us, it is greatly appreciated.

8/10 – Bra

Erol

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was on the water. It was basically in the heart of Charlottetown it was easy to get around from the hotel. View of the city from the room was great.
Bodde her 3 netter i november 2023

8/10 – Bra

Connie

Bodde her 1 natt i november 2023
Svar fra Emma Pearce - Rooms Supervisor den 30. jan. 2024
Hi Connie! Thank you for taking the time to share your feedback with us, it is greatly appreciated.

10/10 – Utmerket

Marc

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2023
Svar fra Ma. Carmen den 9. nov. 2023
Hi Marc,Thank you so much for your feedback! We are happy to hear your stay was perfect, we hope to welcome you again soon.

4/10 – Dårlig

Angie

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Expedia listed free breakfast, but $44 was charged to my account after i wrnt for breakfast.
Bodde her 1 natt i oktober 2023
Svar fra Sam Zaghloul den 23. okt. 2023
Dear Angie,Thank you very much for staying with us. The booking you made with Expedia does not include breakfast. Please see the confirmation you have received from Expedia.

10/10 – Utmerket

Eliane

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My stay was perfect. Great service and very comfortable rooms.
Bodde her 2 netter i oktober 2023
Svar fra Emma Pearce, Rooms Supervisor den 15. okt. 2023
Hi Eliane,Thank you so much for your feedback! We are happy to hear your stay was perfect, we hope to welcome you again soon.

10/10 – Utmerket

kayla

Bodde her 1 natt i oktober 2023
Svar fra Emma Pearce - Rooms Supervisor den 9. okt. 2023
Hi Kayla,Thank you for taking the time to share your recent experience with us. It is through guests' feedback that we continue to improve upon the service we provide. We are happy that we could meet your expectations.We hope to welcome you again soon.

10/10 – Utmerket

Justin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Will definitely stay again
Bodde her 2 netter i august 2023
Svar fra Emma Pearce - Rooms Supervisor den 8. okt. 2023
Hi Justin,On behalf of the entire hotel team, I want to thank you for sharing your feedback with us!We hope to welcome you again soon.

8/10 – Bra

Jack

Bodde her 1 natt i september 2023
Svar fra Emma Pearce, Front Office Supervisor den 20. okt. 2023
Hi Jack, thanks for your feedback!

10/10 – Utmerket

CHARLES

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Almost a great hotel experience, but not quite.
Great hotel, friendly staff, in central Charlottetown so very convenient. Only downside is each night they rationed the in-room coffee packets. First night we complained, they brought some, the second night he was a no-show. Guess I should have tipped more. So close to being an excellent stay--but not quite over something so trivial.
Bodde her 2 netter i september 2023
Svar fra Sam den 28. sep. 2023
Dear Charles,Thank you very much for giving us the chance to accommodate you. Thank you very much for your comment, I am sure not providing you the coffee on daily basis was a mistake. I can assure you it does not have to do anything of tipping our colleagues.Please accept my apologies of not delivering it consistently on daily basis.We all look forward to welcoming you again soon.

4/10 – Dårlig

alan

Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i september 2023
Svar fra Sam den 28. sep. 2023
Dear Alan,Thank you very much for your stay with us, we all look forward to welcoming you back again soon.

10/10 – Utmerket

Jim

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Charlottetown
Staff were excellent and accommodating. General Manager provided under ground parking ongoing communication with respect to Hurricane Lee. Nice long swimming pool, spacious exercise areas and laundry facilities. Had good meals breakfast buffet and dinner. Close to harbour with restaurants near by in addition a historical self walking tour. Highly recommend
Bodde her 2 netter i september 2023
Svar fra Sam den 21. sep. 2023
Dear Jim,It was an honor accommodating you.

8/10 – Bra

Tanya

Reiste med partner
Likte: Renhold og personale og service
Did not like that the website says there is a restaurant on site but in fact it is closed. Breakfast was provided but no dinner.
Bodde her 3 netter i september 2023
Svar fra Sam den 21. sep. 2023
Dear Tanya,Thank you very much for staying with us. Infact our Water's Edge restaurant provides Breakfast lunch and Dinner. It opens from 7:00 Am till 10:30 Am while lunch and dinner none stop service from 11:00 Am till 9:00 Am.We all look forward to welcoming you again soon.

10/10 – Utmerket

Courtney Marie

Bodde her 1 natt i september 2023
Svar fra Emma Pearce - Rooms Supervisor den 9. okt. 2023
Hi Courtney,Thank you for taking the time to share your recent experience with us. It is through guests' feedback that we continue to improve upon the service we provide.We hope to welcome you again soon.

2/10 – Forferdelig

Stacy

Bodde her 1 natt i september 2023
Svar fra Emma Pearce - Rooms Supervisor den 9. okt. 2023
Hi Stacy,Thank you for taking the time to share your recent experience with us. It is through guests' feedback that we continue to improve upon the service we provide.

8/10 – Bra

Thierry

All was good but be sure you lock your vehicle's doors if you park in the parkade garage. Someone went inside my vehicle overnight and stole what ever valuable I had. staff was suppose to check video recording and get back to me but never follow up...
Bodde her 1 natt i september 2023
Svar fra Fahim H. den 12. sep. 2023
Dear Thierry,We are extremely sorry to hear the loss of your valuables during your stay. It is very unfortunate to have such an event occur and we apologize for not being able to have a quick solution. Rest assured, we have shared your feedback to our leadership team and will be in touch with your directly very soon. Regards,Fahim H.Delta Hotels by Marriott Prince Edward

10/10 – Utmerket

Stephen L

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were universally friendly and helpful. Our experience was stellar.
Bodde her 4 netter i september 2023
Svar fra Sam den 11. sep. 2023
Dear Stephen,It is a great owner accommodating you.We all look forward to seeing you again soon.

10/10 – Utmerket

Dany

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very well
Bodde her 1 natt i september 2023
Svar fra Sam den 11. sep. 2023
Dear Dany,Thank you very much for staying with us and we all look forward to welcoming you again son.

10/10 – Utmerket

Gert

Bodde her 1 natt i september 2023
Svar fra Sam den 10. sep. 2023
Dear Gert,Thank you very much for staying with us and we all look forward to accommodating you again soon.

2/10 – Forferdelig

Ebrahim

Bodde her 1 natt i september 2023
Svar fra Emma Pearce - Rooms Supervisor den 9. okt. 2023
Hi Ebrahim,Thank you for taking the time to share your recent experience with us. It is through guests' feedback that we continue to improve upon the service we provide.

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Stay was satisfactory. The bed was extremely uncomfortable but it was only for one night. New mattress/bed recommended. Also, upon requesting an early checkin the day before arrival one attendant explained that if he did not assign a room at that very moment (the day before my arrival) then I might not be given a room at all (as if I might arrive at the hotel, as per my reservation on the day of, and they could be over-booked and I not be given a room at all). I found this comment to be very odd and as a bit of a threat - my reservation was paid for and approved and there’s never been an experience where I arrived for my check in and my stay wasn’t honoured. Reminded me a bit too much of how flights can be overbooked. Not a nice feeling when travelling in… Aside from these small items, the stay was great. Will go again.
Bodde her 1 natt i september 2023
Svar fra Sam den 9. sep. 2023
Dear Valued guest,Thank you very much for staying with. Thank you very much for your constructive feedback about the mattress, definitely we will be looking into it.The reason your booking was not allocated to a specific room days before the arrival date is to avoid any unseen circumstances that might happen to a room from a previous booking. We all are looking forward to welcoming you back again to the hotel soon.

8/10 – Bra

Michelle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i september 2023
Svar fra Sam den 7. sep. 2023
Dear Michelle,Thank you very much for staying with us.We all look forward to welcoming you again soon.

10/10 – Utmerket

MICHAEL

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful place
Bodde her 4 netter i august 2023
Svar fra Sam den 7. sep. 2023
Dear Michael,Thank you very much for staying with us.We all look forward to welcoming you again soon.

8/10 – Bra

Gaetan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Was great and clean
Bodde her 2 netter i september 2023
Svar fra Fahim H. den 4. sep. 2023
Dear Gaetan,We appreciate you taking the time to share your positive stay experience with us. We wish to welcome you back when travel brings you back to the area. Regards,Fahim H. ShovonFront Office SupervisorDelta Hotels by Marriott Prince Edward

8/10 – Bra

Jonathan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice property but if your planning on staying a couple nights I’d advise to look a little farther from the down town core . Close to 500 taxes in is a little steep
Bodde her 1 natt i september 2023
Svar fra Fahim H. den 4. sep. 2023
Dear Jonathan,We appreciate you taking the time to share your positive stay experience with us. Our rates reflect the basic supply and demand in the market with the occupancy within the hotel and summer has been the busiest season of all. If your dates are flexible, please do not hesitate to reach out to us and we can assist you to make a reservation when rates are lower. We wish to welcome you back when travel brings you back to the area. Regards,Fahim H. ShovonFront Office SupervisorDelta Hotels by Marriott Prince Edward

10/10 – Utmerket

Randy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra Fahim H. den 4. sep. 2023
Dear Randy,We appreciate you taking the time to share your positive stay experience with us. We wish to welcome you back when travel brings you back to the area. Regards,Fahim H. ShovonFront Office SupervisorDelta Hotels by Marriott Prince Edward

10/10 – Utmerket

Sabrina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service
Bodde her 1 natt i september 2023
Svar fra Fahim H. den 4. sep. 2023
Dear Sabrina,We appreciate you taking the time to share your positive stay experience with us. We wish to welcome you back when travel brings you back to the area. Regards,Fahim H. ShovonFront Office SupervisorDelta Hotels by Marriott Prince Edward

10/10 – Utmerket

Rhynda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Service in restaurant was slow.
Bodde her 1 natt i august 2023
Svar fra Fahim H. den 4. sep. 2023
Dear Rhynda,We appreciate you taking the time to share your positive stay experience with us. We wish to welcome you back when travel brings you back to the area. Regards,Fahim H. ShovonFront Office SupervisorDelta Hotels by Marriott Prince Edward

8/10 – Bra

Lance

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property showing its age a bit but very well run and very welcoming and accommodating staff. The location does not get any better if you are travelling to Charlottetown.
Bodde her 5 netter i august 2023
Svar fra Sam Zaghloul den 31. aug. 2023
Dear Lance,Thank you very much for your stay with us and we all look forward to welcoming you again.We will be having an extensive hotel renovation next year.

10/10 – Utmerket

Lauren

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a fabulous stay. Definitely staying again
Bodde her 1 natt i august 2023
Svar fra Sam Zaghloul den 29. aug. 2023
Dear Lauren,Thank you very much for your stay with us and we all look forward to welcoming you again.

10/10 – Utmerket

Li

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2023
Svar fra Sam Zaghloul den 29. aug. 2023
Dear Li,Thank you very much for your stay with us and we all look forward to welcoming you again.

6/10 – Grei

Holleigh

Reiste med familie
Likte: Personale og service
Overall for the price of our room I expected something nicer. Our duvet had stains, and a dried blood under the sheet.
Bodde her 1 natt i august 2023
Svar fra Sam Zaghloul den 28. aug. 2023
Dear Holleigh,Sorry to hear about your experience we all hope to see you soon so show you the true hospitality that we are proud of providing.

4/10 – Dårlig

Anthony

Likte: Renhold og romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Don't bring a car
It was like staying at a third world resort. Most of the front desk staff and bar staff had English as a second language Cable TV stopped showing Fox news but nothing was done to remedy the situaiton - probably because the staff did not understand simple English. I expect language issues when travelling overseas but not in Canada or the US Parking was difficult because the "system" was inoperative - this just added to the loack of response from the staff. Room was comfortable - maid service was good but this is not up to Marriott standards for staff that can communicate
Bodde her 5 netter i august 2023
Svar fra Sam Zaghloul den 22. aug. 2023
Dear Anthony,Thank you very much for your feedback. We apologies for not being up to your expectation.We hope we would be at your next visit.

10/10 – Utmerket

Irene

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love the location. Walking distance to dinning and shows.
Bodde her 2 netter i august 2023
Svar fra Sam Zaghloul den 21. aug. 2023
Dear Irene,Thank you very much for staying with us, we all look forward to welcoming you back again soon.

10/10 – Utmerket

Karen

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful hotel with all the amenities. Staff was fantastic. Great location within walking distance of all the Charlottetown hotspots. I highly recommend the Delta!
Bodde her 2 netter i august 2023
Svar fra Sam Zaghloul den 21. aug. 2023
Dear Karen,Thank you very much for staying with us, we all look forward to welcoming you back again soon.

8/10 – Bra

shauna

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff were super friendly and helpful. There was little to no signage to direct us to the pool. The hot tub was nice and hot but the jets were somewhat weak.
Bodde her 1 natt i august 2023
Svar fra Sam Zaghloul den 21. aug. 2023
Dear Irene,Thank you very much for staying with us, we all look forward to welcoming you back again soon.