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Anmeldelser av Holiday Inn Express Winfield, an IHG Hotel

2.5 out of 5
Holiday Inn Express Winfield, an IHG Hotel
941 State Route 34, Hurricane, WV

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 199 av totalt 338 anmeldelser." "
Rangering på 8 − Bra. 88 av totalt 338 anmeldelser." "
Rangering på 6 − Grei. 32 av totalt 338 anmeldelser." "
Rangering på 4 − Dårlig. 10 av totalt 338 anmeldelser." "
Rangering på 2 − Forferdelig. 9 av totalt 338 anmeldelser." "

9,0/10

Renhold

9,2/10

Personale og service

9,0/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Cynthia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly and convenient hote!
Bodde her 2 netter i mai 2024
Svar fra Melanie den 27. mai 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 – Utmerket

Justin

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Extremely clean hotel
Bodde her 2 netter i april 2024
Svar fra Melanie den 19. apr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

6/10 – Grei

Elaine

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Melanie den 19. apr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 – Utmerket

sai

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
All staff are pretty nice guys. Breakfast is good . Swimming pool also clean . Happy for my vacation.thanks
Bodde her 2 netter i april 2024
Svar fra Melanie den 8. apr. 2024
Thank you for your review of our hotel. We are delighted to hear that you enjoyed your stay with us.

10/10 – Utmerket

Charisa

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean room, clean heated pool. Very friendly staff
Bodde her 1 natt i mars 2024
Svar fra Melanie den 1. apr. 2024
Thank you for your review of our hotel. I'm super happy that you enjoyed our clean heated pool. We hope you will visit us again.

10/10 – Utmerket

Mark

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice stay and the staff was very friendly and helpful.
Bodde her 1 natt i mars 2024
Svar fra Melanie den 1. apr. 2024
Thank you for your review of our hotel. I'm so happy that the staff was friendly and helpful. We hope you will visit us again.

10/10 – Utmerket

Kevin

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice & clean
Bodde her 1 natt i mars 2024
Svar fra Melanie den 28. mars 2024
Thank you for your review of our hotel. I'm happy to hear that you enjoyed your stay with us.

10/10 – Utmerket

Meghan

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was amazing! Easy access to the property from the highway. Room was a great size and clean. Breakfast was really great!
Bodde her 1 natt i mars 2024
Svar fra Melanie den 28. mars 2024
Thank you for your review of our hotel. We are glad that you enjoyed our wonderful breakfast!

10/10 – Utmerket

Shannon

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything from check-in to leaving was great. Breakfast was top-notch and dining options around the hotel were good. Staff was extremely helpful and friendly. Great hotel!
Bodde her 1 natt i mars 2024
Svar fra Melanie den 25. mars 2024
Thank you for your review of our hotel. We are pleased that you had a wonderful stay at our hotel. We hope you will visit us again.

10/10 – Utmerket

Annie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Melanie den 26. mars 2024
Thank you so much for your review of our hotel. We are happy to hear that you enjoyed your stay with us. We hope you will visit us again.

10/10 – Utmerket

Erin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was great and this place exceeded expectations
Bodde her 1 natt i februar 2024
Svar fra Melanie den 5. feb. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 – Utmerket

David

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This isn’t my first time at this hotel. It’s wasn’t get to and the location is convenient for my yearly meeting. The rooms are clean and comfortable. My favorite thing about the holiday inns are the fitness center. One of the biggest reasons I always pick holiday inn for my over night travels are the fitness center portion of the properties.
Bodde her 1 natt i januar 2024
Svar fra Melanie den 31. jan. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 – Utmerket

Karen

Bodde her 1 natt i desember 2023
Svar fra Melanie den 3. jan. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 – Utmerket

Carole

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great for large families!
For a family of 6 this is the perfect hotel for us! The suite room has enough beds and tv's for all of us to be comfortable and entertained. My family loves the indoor pool, the fitness center and especially the hot breakfast in the morning! The price is right, and the service and cleanliness are great!
Bodde her 1 natt i desember 2023
Svar fra Melanie den 31. jan. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 – Utmerket

Sharon

Bodde her 1 natt i desember 2023
Svar fra Melanie den 22. des. 2023
Thank you for your review of our hotel. We are pleased to hear that you enjoyed your stay.

10/10 – Utmerket

Tyler

Bodde her 2 netter i desember 2023
Svar fra Melanie den 31. jan. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 – Utmerket

Kevin

Bodde her 2 netter i desember 2023
Svar fra Melanie den 12. des. 2023
Thank you for your review of our hotel. We are pleased you enjoyed your stay!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Melanie den 8. des. 2023
I am pleased to hear you enjoyed your stay with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to improve the guest experience. A positive guest experience is something our staff takes great pride in. We look forward to the opportunity to serve you again in the future.

8/10 – Bra

Jeffrey

Bodde her 1 natt i november 2023
Svar fra Melanie den 5. des. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in. We look forward to the opportunity to serve you again in the future.

10/10 – Utmerket

Vonda

Bodde her 1 natt i november 2023
Svar fra Melanie den 3. jan. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

6/10 – Grei

Todd

Reiste med familie
Likte: Renhold og personale og service
Noisy. Otherwise okay
Bodde her 1 natt i november 2023
Svar fra Melanie den 11. nov. 2023
Thank you so much for your review of our hotel. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to improve the guest experience. A positive guest experience is something our staff takes great pride in. We look forward to the opportunity to serve you again in the future.

8/10 – Bra

Ted

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Melanie den 11. nov. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in. We look forward to the opportunity to serve you again in the future.

10/10 – Utmerket

Glen

Bodde her 1 natt i oktober 2023
Svar fra Melanie den 3. jan. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Melanie den 11. nov. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Please know that your feedback is extremely valuable to us.We look forward to the opportunity to serve you again in the future.

6/10 – Grei

Bernard

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I was upset that somehow the hotel had two reservations for me. Though I made this reservation online, one reservation had my card number, the second reservation did not have my credit card info!
Bodde her 1 natt i august 2023

10/10 – Utmerket

Jay

Bodde her 1 natt i oktober 2023
Svar fra Melanie den 11. nov. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in. We look forward to the opportunity to serve you again in the future.

8/10 – Bra

Sharon og Grapevine

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We have enjoyed Holiday Inn Express properties in other locations. This property didn't seem up to the same standards.
Bodde her 1 natt i oktober 2023
Svar fra Melanie den 3. okt. 2023
I would like to apologize to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible.

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023
Svar fra Melanie den 26. sep. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to improve the guest experience. A positive guest experience is something our staff takes great pride in. We look forward to the opportunity to serve you again in the future.

10/10 – Utmerket

Peggy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Melanie den 25. sep. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 – Utmerket

Brian

Bodde her 1 natt i september 2023
Svar fra Melanie den 18. sep. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to improve the guest experience. A positive guest experience is something our staff takes great pride in. We look forward to the opportunity to serve you again in the future.

10/10 – Utmerket

Chris

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Melanie den 16. sep. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 – Utmerket

Hilario

Bodde her 1 natt i august 2023
Svar fra Melanie den 1. sep. 2023
Thank you for your review of our hotel. We are happy you enjoyed your stay. We look forward to seeing you in the future!

10/10 – Utmerket

Don

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice to rent a nonsmoking room that is not just a deodorized room that had been smoked in previously. Friendly staff and nice breakfast room.
Bodde her 1 natt i august 2023
Svar fra Melanie den 14. aug. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 – Utmerket

Jerome og Indianapolis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Melanie den 14. aug. 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 – Utmerket

Michael

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023
Svar fra Melanie den 31. juli 2023
Thank you for your review of our hotel. I'm pleased you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in!

10/10 – Utmerket

Lisa

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We were in town for a family gathering. Upon arrival we were warmly greeted by Lisa, who offered to look up my IHG rewards number and made us feel right at home. The room was clean and tidy - the bathroom was especially spotless. Breakfast each morning had a nice variety and was quickly replenished. Would highly recommend and would stay again.
Bodde her 2 netter i juli 2023
Svar fra Melanie den 25. juli 2023
Thank you for your review of our hotel. I'm pleased that you enjoyed your stay with us. We look forward to seeing you again!

10/10 – Utmerket

jennifer

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great check in. The front end clerk was busy but took the time with everyone welcoming them. The clerks this morning were just as nice. The breakfast was wonderful and the room was clean and very comfortable .
Bodde her 1 natt i juni 2023
Svar fra Melanie den 3. juli 2023
Thank you for your review of our hotel. I'm pleased that you enjoyed your stay. A positive guest experience is something our staff takes great pride in.

8/10 – Bra

Myra

Bodde her 2 netter i juni 2023
Svar fra Melanie den 28. juni 2023
I am pleased to hear you enjoyed your stay with us. Please know that your feedback is extremely valuable to us. We look forward to the opportunity to serve you again in the future.

10/10 – Utmerket

Mary

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very enjoyable
The most comfortable bed ever very clean and the breakfast was amazing
Bodde her 1 natt i juni 2023
Svar fra Melanie den 26. juni 2023
I am pleased to hear you enjoyed your stay with us. Please know that your feedback is extremely valuable to us. A positive guest experience is something our staff takes great pride in. We look forward to the opportunity to serve you again in the future.

10/10 – Utmerket

MICHAEL D

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean and convenient. Perfect for business travels
Bodde her 2 netter i juni 2023
Svar fra Melanie den 23. juni 2023
Thank you for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Please know that your feedback is extremely valuable to us. A positive guest experience is something our staff takes great pride in.

10/10 – Utmerket

vicky

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2023
Svar fra Melanie den 20. juni 2023
Thank you for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Please know that your feedback is extremely valuable to us. A positive guest experience is something our staff takes great pride in. We look forward to the opportunity to serve you again in the future.

8/10 – Bra

Dawn og Grayslake

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
rooms were clean and breakfast was very good
Bodde her 1 natt i mai 2023
Svar fra Melanie den 30. mai 2023
Thank you for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in. We look forward to the opportunity to serve you again in the future.

10/10 – Utmerket

Stephanie

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very clean with super friendly staff. Breakfast was well prepared.
Bodde her 1 natt i mai 2023
Svar fra Melanie den 27. mai 2023
Thank you for your review of our hotel. We are happy to hear that you enjoyed your stay!

10/10 – Utmerket

Leslie

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Amazing staff
The staff was above and beyond! They were all super friendly and extremely helpful! I stayed here while on a road trip and I made sure to stop back on the way home. I would definitely stay here again!
Bodde her 1 natt i mai 2023
Svar fra Melanie den 15. mai 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 – Utmerket

Rachelle

Bodde her 1 natt i mai 2023
Svar fra Melanie den 12. juni 2023
I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

6/10 – Grei

Natalie og Richmond

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Convenient accomidations for wedding guests. Close to breakfast restaurants
Bodde her 1 natt i mai 2023
Svar fra Melanie den 8. mai 2023
Thank you for your review of our hotel. Please know that your feedback is extremely valuable to us. We look forward to the opportunity to serve you again in the future.

10/10 – Utmerket

Jo Anne

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fire alarm went off, and no way to let everyone know it was OK.
Bodde her 1 natt i april 2023
Svar fra Melanie den 1. mai 2023
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

10/10 – Utmerket

Brianna S

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2023
Svar fra Melanie den 1. mai 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 – Utmerket

Urban

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pool was nice for the kids
Svar fra Melanie den 4. apr. 2023
I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

2/10 – Forferdelig

Stephanie

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Staff was wonderful, apologetic, and quick to refund our stay. The hotel lobby and hallways had a very musty mildew odor. After driving 9 hrs- we arrived to be given a room with a door that didn’t lock… not with the key or the deadbolt- there was a large gap in the door jam and the door wouldn’t even latch properly. The hotel was booked and while the staff happily canceled my stay, I then had to find another hotel at 9pm at night and work with Expedia for my refund. Luckily all worked out but this hotel needs some work- it did not live up to the IGH name
Bodde her 1 natt i mars 2023
Svar fra Melanie den 3. apr. 2023
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments