Dear Deanne, Thank you for your positive review! We are delighted to hear that you enjoyed the apartment. Kind Regards, Emil GanGeneral ManagerMantra Trilogy

Dear Nicole, Thank you for sharing your positive feedback regarding our fantastic location. We are delighted to hear that you enjoyed your stay at Mantra Trilogy Cairns. We look forward to welcoming you back soon. Kind Regards, Emil GanGeneral ManagerMantra Trilogy

Dear Ian, we are delighted to hear that you found our location fantastic. We apologise for the inconvenience caused by the noise from neighboring guests. We appreciate your understanding and hope to welcome you back soon. Kind Regards, Emil GanMantra Trilogy

Dear Sheldon, Thank you for your kind words regarding our friendly and helpful staff. We are delighted to hear that you enjoyed the refreshing scent of lemongrass on our property. We look forward to welcoming you back soon. Kind Regards,Emil GanMantra Trilogy

Dear Steve, We appreciate your feedback and apologise for any inconvenience caused. Rest assured, cleanliness is our top priority, and we will address this issue promptly. Thank you for bringing this to our attention. Kind regards,Emil GanGeneral Manager

封書　陵毛様へ、いつもお世話になり、貴重なご意見をお寄せいただき、誠にありがとうございます。貴殿がご滞在中の当ホテルの利便性や客室の設備にご満足いただけたことを大変うれしく存じます。貴重なご意見を心より感謝し、またのご来館を心よりお待ち申し上げております。敬具、エミル・ガン総支配人

Dear Simon,Thank you for your review and I am glad you enjoyed your stay with us.Kind Regards, Emil Gan,General Manager

Hi Richard,We're delighted to hear that you enjoyed our great location! Thank you for sharing your positive feedback.Kind regards,Emil GanGeneral ManagerMantra Trilogy Cairns

こんにちは、アスカさん素晴らしい5つ星のレビューをありがとうございます！お部屋や立地にご満足いただけたようで、とてもうれしいです。また、ご親切な対応にご満足いただけたとのこと、大変嬉しく思います。マントラトリロジーケアンズへのご滞在が楽しいものであったことをうれしく思います。またのご利用を心よりお待ちしております。Emil Ganジェネラルマネージャーマントラトリロジーケアンズ

Hi Alistair,Thank you for sharing your feedback with us. We apologise that the room view did not meet your expectations despite your request. Your experience does not reflect the high standards we strive to maintain at Mantra Trilogy Cairns.We value your input and will address this issue with our team to ensure that future guests receive the accommodations they anticipate. If your travels bring you back to Cairns, we would appreciate the opportunity to provide you with a more enjoyable stay.Kind regards,Emil GanGeneral ManagerMantra Trilogy Cairns

こんにちは、美幸さんご投稿いただき、誠にありがとうございます！私たちの立地が、お近くの観光地へのアクセスに便利であると感じていただけたとのこと、大変嬉しく思います。Mantra Trilogy Cairnsでは、ケアンズの魅力をご体験いただくため、便利なロケーションを提供することを心がけております。美幸さんがお気に召していただけたことを、心より嬉しく思います。貴重なご意見をいただき、誠にありがとうございます。またのご利用を心よりお待ちしております。よろしくお願い致します。エミール・ガンMantra Trilogy Cairns総支配人Cheers,エミール

Thank you for sharing your feedback Kind Regards, Emil Gan

Thank you for sharing your feedback Kind Regards, Emil Gan

Hi Stuart,Thank you for taking the time to share your experience with us! We're delighted to hear that you found your stay enjoyable and that our accommodations were spacious enough for your family. Providing a friendly and helpful atmosphere is a top priority for us, so it's wonderful to know that we succeeded in making your stay memorable.If there's anything else we can do to enhance your future visits, please don't hesitate to let us know. We look forward to welcoming you and your family back to Mantra Trilogy Cairns soon!Warm regards,Emil GanGeneral ManagerMantra Trilogy Cairns

Dear Madeleine,Thank you for taking the time to provide feedback on your recent stay with us. We regret to hear that your experience in Tower 1 did not meet your expectations and apologize for any inconvenience you encountered.Maintaining our property to the highest standards is paramount to us, and we apologize for any maintenance issues you encountered in your room. Your comments regarding the noisy air conditioners have been noted, and we will work diligently to address this matter promptly to ensure our guests' comfort.Thank you again for sharing your feedback, and we hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve.Warm regards,Emil GanGeneral Manager

Dear Marina,Thank you for your review.Kind regards,Mantra Trilogy Cairns

Dear Guest,Thank you for your review.Kind regards,Mantra Trilogy Cairns

Hi Stephen,Thank you for sharing your feedback with us. We're thrilled to hear that you had a great stay overall and found our staff polite and our facilities well-maintained. Your satisfaction is our top priority, and we appreciate your valuable input regarding areas where we can improve.We apologize for any inconvenience you experienced with the comfort of the couch, the availability of Netflix, and the kitchen area's stocking. Your comments regarding these aspects have been duly noted, and we will certainly take them into consideration for future enhancements to our services.Regarding the kitchen staples and coffee pods, we apologize for not meeting your expectations. We understand the importance of these amenities in ensuring a comfortable and enjoyable stay. Rest assured, we will review our offerings to ensure they align with the expectations of our guests.We're pleased to hear that you found our location convenient, and we hope you were able to explore and enjoy all that the area has to offer during your visit.Once again, thank you for your feedback. We value your patronage and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,Emil GanGeneral ManagerMantra Trilogy Cairns

Dear Guest,Thank you for your review.Kind regards,Mantra Trilogy Cairns

Dear Mark,Thank you for your review.Kind regards,Mantra Trilogy Cairns

Dear Genya,Thank you for your review.Kind regards,Mantra Trilogy Cairns

Dear Tanya,Thank you for your review.Kind regards,Mantra Trilogy Cairns

Dear Dung, Thank you for your feedback I am sorry to hear that you did not enjoy your stay here at Mantra Trilogy Kind Regards, Emil GanGeneral Manager

Dear Guest,Thank you for your review.Kind regards,Mantra Trilogy Cairns

Hi Mark,Thank you for sharing your experience with us. We're delighted to hear that despite the challenges posed by the recent cyclone and floods, our staff maintained their professionalism and provided you with excellent service. Your kind words are truly appreciated, and we will be sure to pass on your compliments to our team members.We apologise for any inconvenience caused by the elevator issue during your stay. Rest assured, our maintenance team worked tirelessly to address the situation as quickly as possible. Your understanding and patience are greatly valued.We hope you had a pleasant time with us despite the circumstances, and we look forward to welcoming you back for another wonderful stay in the future.Warm regards,Emil GanGeneral ManagerMantra Trilogy Cairns

Hi Terryn,Thank you for taking the time to leave a review. We value all feedback from our guests, and we're disappointed to hear that your experience did not meet your expectations.However, it seems that your review did not include specific details about the issues you encountered during your stay. We would greatly appreciate it if you could provide us with more information about your concerns so that we can address them promptly and ensure that they do not occur again in the future.Please feel free to contact me personally to discuss your experience further. Your satisfaction is important to us, and we would like the opportunity to make things right.Looking forward to hearing from you soon.Kind regards,Emil GanGeneral ManagerMantra Trilogy Cairns

Dear Jimmy,Thank you for your review.Kind regards,Mantra Trilogy Cairns

Dear Guest,Thank you for your review.Kind regards,Mantra Trilogy Cairns

Dear Guest,Thank you for your review.Kind regards,Mantra Trilogy Cairns

Dear Guest,Thank you for your review.Kind regards,Mantra Trilogy Cairns

Dear Guest,Thank you for your review.Kind regards,Mantra Trilogy Cairns

Dear Guest,Thank you for your review.Kind regards,Mantra Trilogy Cairns

Dear Munsuk,Thank you for your review.Kind regards,Mantra Trilogy Cairns

Dear Guest,Thank you for your review.Kind regards,Mantra Trilogy Cairns

Dear Guest,Thank you for your review.Kind regards,Mantra Trilogy Cairns

Dear Guest,Thank you for your review.Kind regards,Mantra Trilogy Cairns

Dear Guest,Thank you for your review.Kind regards,Mantra Trilogy Cairns

Dear Guest,Thank you for your review.Kind regards,Mantra Trilogy Cairns

Dear Guest,Thank you for your review.Kind regards,Mantra Trilogy Cairns

Dear Guest,Thank you for your review.Kind regards,Mantra Trilogy Cairns

Dear Guest,Thank you for your review.Kind regards,Mantra Trilogy Cairns

Dear Guest,Thank you for your review.Kind regards,Mantra Trilogy Cairns

Dear Guest,Thank you for your review.Kind regards,Mantra Trilogy Cairns

Dear Guest,Thank you for your review.Kind regards,Mantra Trilogy Cairns

Dear Guest,Thank you for your review.Kind regards,Mantra Trilogy Cairns