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Anmeldelser av Best Western Galleria Inn & Suites

2.5 out of 5
Best Western Galleria Inn & Suites
601 Dingens St, Buffalo, NY

Anmeldelser

6,8
Rangering på 10 − Utmerket. 240 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 284 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 191 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 133 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 152 av totalt 1000 anmeldelser." "

7,0/10

Renhold

7,8/10

Personale og service

6,4/10

Fasiliteter

6,6/10

Overnattingsstedets bygg og tilstand

6,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Alesia

Likte: Renhold og personale og service
The only things that were bad about this hotel, was that there was a broken window in our hallway, and the pool was not in service, but it is only May in Buffalo, so most wouldn’t be using the outdoor pool
Bodde her 1 natt i mai 2024
Svar fra Best Western Galleria Inn & Suites den 26. mai 2024
Thank you so much for sharing your review with us and the travel community. We appreciate you and look forward to seeing you again soon. Please tell us about your future experiences!

6/10 – Grei

Jenneken

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice close to mall
Bodde her 1 natt i mai 2024
Svar fra Best Western Galleria Inn & Suites den 22. mai 2024
Thank you for your recommendation, Jenneken! It was a pleasure having you stay with us and we hope to see you return to us soon.

10/10 – Utmerket

Hiten

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was pretty pleasing stay !! Not that luxuries but still standard stay with cleanliness and quite surrounding !!
Bodde her 1 natt i mai 2024
Svar fra Best Western Galleria Inn & Suites den 22. mai 2024
We could not be happier that we were able to impress you with our service and accommodations. Thank you for your business, and we look forward to your next visit.

6/10 – Grei

Kenneth

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
They shouldn't advertise if they know their facilities arent working, tooms are small, if you dont request they will not provide it, the chair in the room is broken,
Bodde her 2 netter i mai 2024
Svar fra Best Western Galleria Inn & Suites den 21. mai 2024
Thank you for your feedback. We look forward to another opportunity to leave you with a better impression.

8/10 – Bra

Robert

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The stay for the night was good.
Bodde her 1 natt i mai 2024
Svar fra Best Western Galleria Inn & Suites den 20. mai 2024
Thank you for choosing to stay with us. We are happy to know you liked our clean accommodations and that we were able to meet your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon.

6/10 – Grei

Dawit

Reiste med partner, Forretningsreisende
Not bad
Bodde her 1 natt i mai 2024
Svar fra Best Western Galleria Inn & Suites den 20. mai 2024
Thank you for your review and feedback. We look forward to your return to the Best Western Galleria Inn & Suites!

10/10 – Utmerket

Ruth

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Breakfast was good and the room was good
Bodde her 1 natt i mai 2024
Svar fra Best Western Galleria Inn & Suites den 17. mai 2024
Thank you for sharing this positive review. We appreciate your feedback. And we hope you’ll stop by again soon when you’re in the neighborhood.

2/10 – Forferdelig

Bobby

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Best Western Galleria Inn & Suites den 30. apr. 2024
Your feedback has been shared with our team so that they can make the necessary changes. Please let us know if you have any additional information. We can absolutely do better, and we hope you give us the opportunity in the future to prove that to you.

2/10 – Forferdelig

Alisa

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room where small updated and over price.
Bodde her 1 natt i mars 2024
Svar fra Best Western Galleria Inn & Suites den 28. apr. 2024
Alisa, we're sorry to hear that you were unhappy with your stay at the Best Western Galleria Inn & Suites. We'd like to have an opportunity to leave you with a better impression in the future.

8/10 – Bra

John

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly staff
Bodde her 3 netter i april 2024
Svar fra Best Western Galleria Inn & Suites den 23. apr. 2024
Here at the Best Western Galleria Inn & Suites we continuously strive to meet your needs and expectations. Thank you for sharing your feedback.

4/10 – Dårlig

Brooke

Reiste med familie
Likte ikke: Renhold og personale og service
Room was not clean. Dirty sheets, hairs in the shower and on towels. Black mold in the bathroom. Breakfast was both over cooked the first morning or still frozen the second. Staff didnt seem interested in keeping it clean or full.
Svar fra Best Western Galleria Inn & Suites den 22. apr. 2024
Your feedback is important to us and we have sent your concerns to the General Manager for their review. We hope you will consider giving us another chance to prove ourselves.

10/10 – Utmerket

Dustun

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful place to stay. Breakfast was delicious. We'll have to come back when the pool is open!
Bodde her 1 natt i april 2024
Svar fra Best Western Galleria Inn & Suites den 22. apr. 2024
We are so happy that you had a great stay with us at the Best Western Galleria Inn & Suites! You are our guest and as such, are our first priority. Thank you for the great review and we look forward to seeing you again.

8/10 – Bra

Kimberly

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Staff were very friendly! Hallways and lobby were clean. Room was pretty clean, just a little dusty which is common. Room & hallways we very cold though, the fridge was so cold our drinks froze. Not too far from stores & places to grab a quick meal. Overall we will stay there again if we need a hotel in that area!
Bodde her 2 netter i april 2024
Svar fra Best Western Galleria Inn & Suites den 22. apr. 2024
Thank you for taking the time to notice our efforts to make your stay with us a pleasant experience!

8/10 – Bra

Kimmie

Bodde her 1 natt i april 2024
Svar fra Best Western Galleria Inn & Suites den 12. mai 2024
We appreciate when our guests take time to review us, Kimmie! Thank you for your feedback.

10/10 – Utmerket

Igor og Pittsford

Bodde her 1 natt i april 2024
Svar fra Best Western Galleria Inn & Suites den 7. mai 2024
Thanks much for your five-star review. We appreciate it very much and look forward to your return to us.

6/10 – Grei

Alejandro

Bodde her 1 natt i april 2024
Svar fra Best Western Galleria Inn & Suites den 6. mai 2024
Thank you for sharing your experience in regard to your stay at the Best Western Galleria Inn & Suites. It was a pleasure hosting you, Alejandro and we look forward to welcoming you back again soon!

10/10 – Utmerket

Linda

Reiste med partner
Likte: Renhold og fasiliteter
We enjoyed our overnight stay. Quiet and warm Pizza place a short distance.
Bodde her 1 natt i april 2024
Svar fra Best Western Galleria Inn & Suites den 14. apr. 2024
Thank you for your recent stay at the Best Western Galleria Inn & Suites. We appreciate you taking the time to post your review, as we truly value our guests' comments and opinions. We look forward to welcoming you back again soon!

10/10 – Utmerket

Kelly

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were very friendly!
Bodde her 2 netter i april 2024
Svar fra Best Western Galleria Inn & Suites den 10. apr. 2024
Thank you for providing feedback on your recent experience at Best Western Gallieria Inn & suites. We take pride in providing an enjoyable experience for each of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

8/10 – Bra

Fernando

Bodde her 2 netter i april 2024
Svar fra Best Western Galleria Inn & Suites den 28. apr. 2024
We're so glad you had a positive experience during your time spent at the Best Western Galleria Inn & Suites. Thank you for your feedback!

2/10 – Forferdelig

Michael John

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Worse check in I have ever had at a hotel. Slow beyond belief. One customer in front of us and it took like 10 to get to us. Then when it’s our turn finally, the phone rings and the front desk check in guy puts are check in down and starts dealing with the reservation change for whoever is on the phone, versus taking his/her number and calling them back. I finally grabbed my credit card and ID from his desk and was about to walk out when that finally got his attention back on us, the clients in front of him.
Bodde her 1 natt i april 2024
Svar fra Best Western Galleria Inn & Suites den 8. apr. 2024
Thank you for taking the time to share your experience with us. We are very sorry we couldn't provide you with a better check-in experience. We have shared your feedback with the General Manager for their review. Thank you for your valued business.

8/10 – Bra

Jean

Likte: Personale og service og overnattingsstedets bygg og tilstand
Thanks for a quick and clean stay. Jackie was awesome!!
Bodde her 1 natt i april 2024
Svar fra Best Western Galleria Inn & Suites den 3. apr. 2024
We are happy to hear you had a positive experience with us! We value your input and we look forward to another opportunity to serve you in the future.

2/10 – Forferdelig

Shana og Tonawanda

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Government housing foreigners
Bodde her 3 netter i mars 2024
Svar fra Best Western Galleria Inn & Suites den 2. apr. 2024
We're sorry you were unhappy with your stay at the Best Western Galleria Inn & Suites. We hope to welcome you back again in the future.

4/10 – Dårlig

Chris

Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Our fridge and A/C didn’t work, when telling one of the staff members this they go “Room 120? Ya we know but we must have over booked” Very disappointed.
Bodde her 1 natt i mars 2024
Svar fra Best Western Galleria Inn & Suites den 2. apr. 2024
Chris, we will be addressing your feedback with our staff. This is not acceptable and we do hope you will consider giving us another chance to show you the hospitality you deserve and should expect from us.

6/10 – Grei

Linda

Bodde her 1 natt i mars 2024
Svar fra Best Western Galleria Inn & Suites den 21. apr. 2024
Thank you for staying with us recently at the Best Western Galleria Inn & Suites. It was a pleasure hosting you and we look forward to your return.

6/10 – Grei

Ryan

Likte: Personale og service
Super friendly and helpful staff .. But too too noisy , not the owners fault
Bodde her 1 natt i mars 2024
Svar fra Best Western Galleria Inn & Suites den 1. apr. 2024
We appreciate all feedback here at the Best Western Galleria Inn & Suites. We apologize for the noise level during your stay with us. Please let us know if there is anything we can do to make your stay more enjoyable.

10/10 – Utmerket

Alicia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Best Western Galleria Inn & Suites den 1. apr. 2024
Thank you for your five-star recommendation, Alicia! We look forward to welcoming you back again to the Best Western Galleria Inn & Suites!

8/10 – Bra

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Best Western Galleria Inn & Suites den 1. apr. 2024
Your business means a lot to us, so if you ever have additional feedback, please don’t hesitate to reach out to us!

8/10 – Bra

Tanya Lee

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was close to where we needed to be. The room was small for a suite and the hvac was load. So, needless to say we did not get much sleep. Also, the bed was too firm for comfortable sleep.
Bodde her 1 natt i mars 2024
Svar fra Best Western Galleria Inn & Suites den 25. mars 2024
Thank you for including our hotel in your travel plans. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon at the Best Western Galleria Inn & Suites Cheektowaga, NY.

10/10 – Utmerket

Daniel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Très bien merci
Bodde her 1 natt i mars 2024
Svar fra Best Western Galleria Inn & Suites den 25. mars 2024
Thank you very much for your five star rating of the Best Western Galleria Inn & Suites Cheektowaga, New Yarok. It was a pleasure having you as our guest and we look forward to your return to us!

4/10 – Dårlig

Aimee

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I checked in and was given a room. The room had a strange smell I immediately noticed when I entered. There was an excessive amount of vents which I found odd then I heard entire conversations of other guests, aggressive conversations between a male and a female. A persistent stink from “Mary Jane” was coming into the room through said vents. At one point I dropped my phone and it slid to floor by back of bed and what did I see…a broken used drug paraphernalia, empty old 22 of beer and a lighter and part of a baggie which I’m Guessing was to Hold the drugs used in said paraphernalia oh and an old towel. I booked this room for my daughter and I as it said “Galleria” it was more “ghetto”
Bodde her 1 natt i mars 2024
Svar fra Shaunna den 18. mars 2024
Thank you for taking the time to let us know about your recent stay. I'm very sorry to hear about your experience. If at anytime you are not comfortable, please let us know. We will fix it right away. Your satisfaction is our utmost priority. Please know this is not typical of our property. We take pride in making sure our guests are happy. I hope we may have the opportunity to better accommodate you on a future stay. If you would like to discuss this further, please do not hesitate to reach out directly.

6/10 – Grei

Kiara

Reiste med partner
Likte ikke: Fasiliteter
Property right next to bar with good wings
Bodde her 2 netter i mars 2024
Svar fra Best Western Galleria Inn & Suites den 25. mars 2024
We're so glad our location was convenient for you, Kiara. Thank you for your recommendation of the Best Western Galleria Inn & Suites Cheektowaga, New York.

2/10 – Forferdelig

Chris

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Shaunna den 18. mars 2024
Thank you for taking the time to review your recent stay. Im truly sorry it was not all that you expected. We would like to hear more about your experience. Please feel free to reach out directly. Your feedback is important to us.

10/10 – Utmerket

Andre

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great friendly staff
Bodde her 1 natt i mars 2024
Svar fra Best Western Galleria Inn & Suites den 25. mars 2024
Thank you so much for noticing our efforts to make your stay with us a pleasant experience at the Best Western Galleria Inn & Suites, Cheektowaga New York! It was a pleasure having you as our guest and we look forward to your return to us.

6/10 – Grei

Stacy Ann

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Nothing special very average and badic
Bodde her 1 natt i mars 2024
Svar fra Best Western Galleria Inn & Suites den 25. mars 2024
Thank you for your review, Stacy Ann. We would enjoy serving you again in the not too distant future.

6/10 – Grei

Jacquelyn

Reiste med familie
Likte: Personale og service
It was fine. Only stayed one night and was only in the room to sleep. Slept well.
Bodde her 1 natt i mars 2024
Svar fra Best Western Galleria Inn & Suites den 25. mars 2024
We're so glad you had a good experience with us at the Best Western Galleria Inn & Suites Cheektowaga! We look forward to welcoming you back again soon.

4/10 – Dårlig

Brendan

Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The heat to the executive did not work.
Bodde her 1 natt i mars 2024
Svar fra Shaunna den 6. mars 2024
Brendan, Thank you for taking the time to review your recent stay. I'm truly sorry to hear the heat was not working in part of your room. Please know your satisfaction is our utmost priority. If at anytime you're experiencing any issues, please let us know. We will do our best to fix it right away. We want to make sure your stay is comfortable. I hope we may have the chance to better accommodate you should your travels bring you back to the area.

2/10 – Forferdelig

Ja'Quay

Bodde her 1 natt i februar 2024
Svar fra Shaunna den 25. mars 2024
I'm very sorry to see you're stay was not all that you expected. Your feedback is important to us. We would like to know more about it to help improve your experience. I hope we may have the opportunity to better accommodate you on a future stay.

10/10 – Utmerket

Tracey

Bodde her 1 natt i februar 2024
Svar fra Best Western Galleria Inn & Suites den 25. mars 2024
Thank you, Tracey! We really appreciate your five star review of your stay at the Best Western Galleria Inn & Suites Cheektowaga, New York. It was a pleasure serving you and we look forward to welcoming you back again!

10/10 – Utmerket

JOSE

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Best Western Galleria Inn & Suites den 28. mars 2024
Thanks for the great review! The team at Best Western Galleria Inn & Suites is thrilled you’re so happy with your time spent at our hotel. We look forward to another great stay with us.

2/10 – Forferdelig

Natasha

Bodde her 1 natt i februar 2024
Svar fra Shaunna den 1. mars 2024
Thank you for taking the time to leave a review. We would like to know more about your stay to see what went wrong. Your satisfaction is our utmost priority, and were always here to make your stay enjoyable. I truly apologize we fell short of that. I hope we may have the opportunity to provide you a better stay on a future visit.

10/10 – Utmerket

Marcia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i februar 2024
Svar fra Best Western Galleria Inn & Suites den 30. mars 2024
Your business means a lot to us at the Best Western Galleria Inn & Suites! We appreciate you sharing your review with us and other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

10/10 – Utmerket

Jasmine

Bodde her 3 netter i februar 2024
Svar fra Best Western Galleria Inn & Suites den 25. mars 2024
We appreciate your five-star recommendation, Jasmine! Your feedback is important to us. We hope to have another opportunity to welcome you back again the next time to are visiting the Cheektowaga, New York area.

10/10 – Utmerket

Gary

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk always helpful and available
Bodde her 1 natt i februar 2024
Svar fra Best Western Galleria Inn & Suites den 2. apr. 2024
Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

4/10 – Dårlig

Kalima

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
For an 2 hour early arrival asked me $50. And did not gave me 30 min for checkout in the morning every 5 minutes they kept coming back.
Bodde her 1 natt i februar 2024
Svar fra Shaunna den 21. feb. 2024
Thank you for taking the time to review your recent stay. I apologize you were disturbed at checkout. For future we are happy to offer a late checkout based on availability, however we need to know in advance so housekeeping does not disturb you. We will always do our best to make sure your stay is enjoyable. Your satisfaction is very important to us. I hope we may have the chance to better accommodate you on a future stay.

8/10 – Bra

Mary Ann

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Well, my trip was sad to stay at your hotel was not sad. Excellent service very nice room. A little bit of noise from fellow Travelers. But not too much.
Bodde her 2 netter i februar 2024
Svar fra Best Western Galleria Inn & Suites den 10. apr. 2024
Thank you for sharing your experience with us and the travel community. We're so glad you found our service excellent and your room nice. We hope to welcome you back again in the future.

2/10 – Forferdelig

Alexander

Reiste med familie
Bodde her 2 netter i februar 2024
Svar fra Shaunna den 21. feb. 2024
Thank you for taking the time to review your recent stay. I'm sorry to see it was not all that you expected. We would like the opportunity to find out what went wrong so we can be sure to fix it. If you would like to discuss your stay, please do not hesitate to reach out. Your feedback is very important to us. I hope we may have the chance to better accommodate you on a future stay.

6/10 – Grei

Phillip

Likte: Renhold og personale og service
Bodde her 2 netter i februar 2024
Svar fra Best Western Galleria Inn & Suites den 11. apr. 2024
Thank you for your recommendation of the Best Western Galleria Inn & Suites. We look forward to welcoming you back again in the future.

4/10 – Dårlig

Kathryn

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The pool looked green and unmanaged. The room we stayed in was 90 degrees even though we set the thermostat to 60. The shower head had some serious calcium buid up and had poor water pressure. But the staff was friendly enough and the complementary breakfast was ok.
Bodde her 2 netter i februar 2024
Svar fra Shaunna den 14. feb. 2024
Thank you for taking the time to let us know about your recent experience. I apologize that you had an issue with the AC in your room. Due to cold temperatures that can happen sometimes. Please feel free to reach out and let us know and we will do our best to fix it right away. I'm glad to hear you enjoyed breakfast and the staff was friendly. Your satisfaction is our utmost priority and i do hope we have the chance to accommodate you on a future stay!

10/10 – Utmerket

Abbey

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
check in was amazing and all the staff were very welcoming and extremely accommodating! would definitely recommend this place to anyone travelling, very convenient, very easy parking and within very close proximity to food options and shopping
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Terrance

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All was wonderful
Bodde her 1 natt i januar 2024