Hello,Thank you for reviewing your recent stay at our hotel.We are delighted you had a great stay.Again, thank you very much.We look forward to welcoming you again. Best regards,Elena, General Manager

Hi Sebastian, Thank you for this kind feedback. We are glad to know your stay with us was a great experience. Our strategic location is one of the things we are very proud of about our hotel that allows easy access to transport options. Your kind words about our team's quality service are especially appreciated and encourage us to continue with our efforts. It's great to hear that you were able to make the most of our tasty breakfast, and hope it kick-started your day. We would love to welcome you back on many more occasions. Best wishes, Elena, General Manager

Hi Egil, Thank you for your rating. We hope we can do better on your next visit. We would appreciate more information on how we could improve. We look forward to welcoming you back. Best regards, Elena, General Manager

Dear Torill, Many thanks for this high rating. We are glad your stay was perfect. Again, thank you very much. We hope to have the pleasure of seeing you again in the future. Kind regards, Elena, General Manager

Hello Irina, Thank you for your review of your recent stay.We're delighted to hear that you found our team to be kind and helpful; our staff is indeed dedicated to providing exceptional service. Additionally, we are pleased that you appreciated the hotel's unique decor, inspired by the nearby Botanical Garden, which adds a distinct charm to our establishment. We understand that not every aspect of your stay met your expectations, and we regret to hear that the dining experience did not fully satisfy your palate. Although we often receive compliments for our eco-friendly and locavore food offerings at SERRA, we recognize that taste is subjective, and we continuously strive to cater to diverse preferences. Your comments on room cleanliness and hotel condition have been noted. We take pride in our recent 2020 renovations and our commitment to cleanliness, with daily housekeeping services to ensure a comfortable stay for all our guests.We hope to see you soon.Cheers,Elena, General Manager

Hi Marc-André, Please accept our sincere thanks for this kind feedback about the Indigo Brussels City.We appreciate your endorsement of the quality and style of our accommodations.We look forward to a return visit from you in the future.Best wishes,Elena, General Manager

Hi Amadou, Please accept our sincere thanks for this kind feedback about the Indigo Brussels City.We are all thrilled that you enjoyed every aspect of your stay and that our team members added to this experience positively.We look forward to a return visit from you in the future.Best wishes,Elena, General Manager

Bonjour Nabil,Merci pour cet aimable commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Bruxelles. À bientôt !Elena, Directrice générale

Dag Kelly,Hartelijk dank voor uw positieve beoordeling.Het verheugt ons dat u tevreden was over de netheid van uw kamer en dat uw verblijf bij ons naar wens was.Tot weerziens.Elena, General Manager

Hi Jay, Please accept our sincere thanks for this kind feedback about the Indigo Brussels City.We are thrilled to hear that your stay at Hotel Indigo Brussels - City was remarkable and that our team's service contributed to your peaceful experience. Your acknowledgment of the staff's helpfulness and accommodation is greatly appreciated; we always strive to deliver exceptional service. It's delightful to know that our prime location next to the metro station enhanced the convenience of your visit, and that you found our amenities to be comprehensive and satisfactory. We're also glad that the room cleanliness, hotel condition, and the room amenities met your expectations, reflecting our dedication to providing a high-quality experience.We look forward to a return visit from you in the future.Best wishes,Elena, General Manager

Hi Ali, Please accept our sincere thanks for this kind feedback about the Indigo Brussels City.Thank you for highlighting our prime location with convenient metro access, and we're delighted to hear that you found our rooms both spacious and immaculately clean for your group. Our team is thrilled to know that our on-site dining options added to your experience, even with the myriad of choices just across the street. At Hotel Indigo Brussels - City, we pride ourselves on offering a variety of culinary delights and a comfortable stay in the heart of Brussels.We look forward to a return visit from you in the future.Best wishes,Elena, General Manager

Bonjour Ludovic,Merci pour cet aimable commentaire.Nous sommes heureux que votre séjour parmi nous et la propreté aient été très satisfaisants.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Bruxelles. À bientôt !Elena, Directrice générale

Dag Monica,Hartelijk dank voor uw positieve beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Tot weerziens.Elena, General Manager

Hi Rebeca,Thank you for such a positive review.We're thrilled to hear that you appreciated the cleanliness of your room and the friendliness of our staff; our team at Hotel Indigo Brussels City prides itself on maintaining the highest standards of cleanliness and guest service. Your commendation on our ideal location reaffirms our commitment to offering convenience and accessibility to our guests, being just a short walk from both Brussels Central and Brussels North stations. We are delighted that these highlights contributed to your willingness to stay with us again.It would be our pleasure to have you return on another occasion. Very best wishes,Elena, General Manager

Bonjour,Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Ce serait une joie de vous accueillir à nouveau pour un séjour 100 % réussi !Elena, Directrice générale

Hi Tammy,Thank you for your kind review.We're delighted to hear that the ambiance and the service provided by our team at Hotel Indigo Brussels - City met your expectations and that our staff's dinner recommendations were helpful for your family. Your appreciation for the room cleanliness and amenities reinforces our commitment to providing an exceptional experience for our guests. We are also glad that the hotel's overall condition contributed positively to your stay.We look forward to welcoming you again soon.Best wishes,Elena, General Manager

We're thrilled to hear that our staff, particularly Alexis, made such a wonderful impression during your stay and were able to accommodate an early check-in and room upgrade for your mother's birthday celebration. It's great to know the comfort and cleanliness of your room met your expectations, along with the distinctive green interior reflecting our Botanical Garden theme. Our central location near the city center and North Station is indeed one of the aspects our guests appreciate the most for convenience. Rest assured that at Hotel Indigo Brussels City, we strive to provide unique and memorable experiences through our dedicated service and attention to detail.We hope to see you again. Kind regards,Elena, General Manager

Hello Daniel.Thanks for taking the time to share your review with us.We're thrilled to hear that you enjoyed our breakfast and appreciated the cleanliness of our property. It's also a delight to know that you received excellent service from our staff; they strive to offer the warmest welcome to all who visit. However, we take note of your comment regarding the size of the rooms. While some guests find our boutique rooms cozy and adequate, we understand that space is a valuable commodity, especially for those who desire more room to unwind. We're continuously seeking ways to enhance our guest experience and your feedback is invaluable in this process. Please rest assured that we provide a variety of room sizes, and upon a future stay, we would be more than happy to assist in selecting a room that meets your space requirements.We can’t wait to see you again.Cheers,Elena, General Manager

Hi Vasco,Thanks for taking the time to share your feedback.We are sorry to hear of the issue you had with the shower and regret that you did not make us aware during your stay as our team is always ready to assist with any concerns you may have. We will pass on your comments about the issues with your room to our maintenance team so they can be looked into.We hope to have the opportunity to welcome you back.Cheers,Elena, General Manager

Bonjour Angela,Nous vous remercions d'avoir pris le temps de partager vos impressions avec nous.Nous vous remercions pour vos commentaires élogieux sur la condition de notre établissement et la qualité de notre service. Nous sommes ravis que l'esthétique de l'Hôtel Indigo Brussels City et l'amabilité de notre personnel aient su répondre à vos attentes. Nous notons toutefois que la propreté de la chambre n'a pas été à la hauteur de vos espérances à 100%. Bien que nous ayons été récompensés par notre engagement envers la propreté, nous sommes déterminés à maintenir et à améliorer nos standards élevés pour assurer le bien-être de tous nos hôtes.Nous serions heureux de vous recevoir de nouveau.Bien à vous,Elena, General Manager

Estimada huésped,Muchísimas gracias por la excelente valoración que le otorgó al Indigo Brussels - City.Agradecemos profundamente su reseña destacando la excelente atención de nuestro personal y las cómodas instalaciones. Nos complace que la ubicación cercana al metro y tren haya facilitado sus desplazamientos. Cada detalle de nuestra decoración y amenities, como los pisos de madera y las máquinas Nespresso en cada habitación, están pensados para proporcionar una experiencia única y satisfactoria en Hotel Indigo Brussels City.Tras una estancia tan agradable, esperamos que vuelva a visitarnos en un futuro. Un saludo muy cordial,Elena, General Manager

Hello Gloria,Thank you for taking the time to leave your review.We're delighted to hear that you appreciated the beauty and cleanliness of our rooms, as well as the convenience of our location right by the subway station and close to the train station. It is wonderful to know that our efforts to maintain a pristine environment and our prime location have enhanced your stay. We notice that there might be some aspects of our service that did not meet your expectations. Our team is dedicated to providing exceptional service, and we take your feedback seriously as it helps us to continually improve our guest experience. We're glad that you had a positive overall impression of Hotel Indigo Brussels City, and we'd be thrilled to welcome you back to further explore the unique decor inspired by the green Botanical Garden and our diverse room amenities.We look forward to welcoming you back on future visits. Kindest regards,Elena, General Manager

Hello Janis,Thank you for taking the time to leave your review.We're delighted to hear that the location of our establishment met your expectations and that our staff's friendliness contributed positively to your stay. It's also great to know our commitment to cleanliness and hotel condition was reflected during your visit. We constantly strive to provide comfortable amenities and are pleased that these aspects stood out to you.We all look forward to welcoming you back in the future.Kind regards,Elena, General Manager

Estimada Michelle,Apreciamos que eligiera al Indigo Brussels - City y el tiempo que ha dedicado para dejarnos su comentario.Nos alegra saber que ha encontrado nuestro hotel atractivo y respetuoso con el medio ambiente. La proximidad a lugares de interés y el fácil acceso al metro son puntos que nos enorgullece ofrecer, asegurando así una experiencia conveniente y placentera para nuestros huéspedes. La limpieza es un aspecto que tomamos muy en serio, y es gratificante que haya valorado nuestros esfuerzos en mantener nuestros estándares al más alto nivel.Esperamos seguir contando con su confianza, reciba nuestros mejores saludos.Cordialmente,Elena, General Manager

Dear Guest,Thank you for sharing this positive feedback of your stay at Hotel Indigo Brussels City.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back.Best wishes,Elena, General Manager

Hej Jonas,tack för er recension och för att ni delar med er av er upplevelse hos oss.Vi är glada att höra att vår unika inredning och frukostupplevelse levde upp till era förväntningar. Det är också fantastiskt att ni uppskattade den uppmärksamma servicen från vår personal – de arbetar alltid hårt för att alla gäster ska känna sig välkomna och omhändertagna. Vår strävan efter renlighet och komfort är något vi tar på stort allvar, och ert erkännande av detta värmer verkligen.Vi ser fram emot att välkomna er tillbaka för en ny upplevelse hos oss. Ha en underbar dag!Elena, General Manager

Bonjour Glyn,Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Bruxelles. À bientôt !Elena, Directrice générale

Bonjour,Merci pour cet aimable commentaire.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Au plaisir de vous compter de nouveau parmi nous. Bien à vous,Elena, Directrice générale

Bonjour Maiko,Merci pour cet aimable commentaire.Nous sommes enchantés que vous ayez passé un magnifique séjour et que vous ayez apprécié le confort ainsi que la propreté de votre chambre.Votre satisfaction fait notre plus grand bonheur !Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Bruxelles. À bientôt !Elena, Directrice générale

Bonjour Stéphane,Merci pour cet aimable commentaire.Nous sommes très heureux d'apprendre que l'emplacement stratégique de notre hôtel, à proximité du métro et des attractions principales comme la Grand Place, a contribué à rendre votre expérience agréable. Votre satisfaction fait notre plus grand bonheur.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Bruxelles. À bientôt !Elena, Directrice générale

Hi Zoya,Thank you for such a positive review.We're so pleased to hear that you found our location convenient for exploring the city center. It's also a pleasure to know that the cleanliness of our rooms, the condition of our hotel, and the service provided by our team met your expectations. Our staff works hard to maintain a high standard of hospitality and we're glad it contributed positively to your stay.We all look forward to welcoming you back in the future.Cheers,Elena, General Manager

Hi Zoya,Thanks so much for your positive review.It’s a pleasure to know you had an enjoyable stay, and that our high standards and attentive service met your expectations.We all look forward to welcoming you back in the future.Cheers,Elena, General Manager

Hi Colin,Please accept our sincere thanks for this kind feedback.We're thrilled to hear that our prime location provided you with the quiet space you desired while still being conveniently close to the vibrant bar, restaurant areas, and tube station. It's fantastic to know that our commitment to cleanliness met your expectations and that you found our hotel's condition to be top-notch. Our team is also delighted that you experienced the high level of service we strive to provide.We hope to see you again in the future.Best wishes for 2024!Elena, General Manager

Bonjour,Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous compter de nouveau parmi nous. Bonne fin d'année !Bien à vous,Elena, Directrice générale

Hola Marta,Muchísimas gracias por la excelente valoración que le otorgó al Indigo Brussels - City.Nos alegra saber que la ubicación céntrica del hotel fue de su agrado y que nuestro servicio y atención cumplieron con sus expectativas. Trabajamos incansablemente para ofrecer una experiencia inolvidable a los huéspedes y comentarios como el suyo nos motivan a seguir trabajando en el mismo camino.¡Feliz Navidad! Esperamos que vuelva a visitarnos muy pronto. Un saludo,Elena, Directora general

Ciao Marco,La ringraziamo per aver recensito il nostro albergo.Siamo lieti di sapere che ha apprezzato la posizione strategica dell'hotel, a breve distanza sia dalla metropolitana che dal cuore pulsante della città. È gratificante leggere che il nostro impegno per i dettagli e l'arredamento sia stato di suo gradimento, riflettendo l'unicità dell'hotel che si ispira all'ambiente botanico circostante. La sua menzione della pulizia della camera e del comfort generale ci fa particolarmente piacere, dato il nostro impegno costante per garantire standard elevati. Inoltre, è un piacere sapere che ha trovato la colazione ricca e variegata, un aspetto su cui ci impegniamo per offrire un'ampia scelta e iniziare la giornata nel migliore dei modi.In attesa di poterla accogliere di nuovo presso l'Indigo Brussels - City, le porgiamo i nostri auguri di buone feste.Elena, Direttrice generale

Bonjour Gilles,Nous vous remercions d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis que vous ayez apprécié la propreté de votre chambre, l'état général de l'hôtel et la qualité du service. Concernant le coût du petit déjeuner, notre offre variée au Garden Kitchen justifie notre tarif. Cependant, si vous le réservez inclus avec la chambre, vous bénéficiez d'un tarif plus attractif.Également, pour une alternative plus économique, notre Urban Picnic propose des options à la carte.Ce fut un plaisir de vous recevoir et nous espérons avoir la joie de vous revoir bientôt.Bien cordialement,

Hi Alisha,Thanks for sharing your feedback.It's great to hear that the unique style and decor of our hotel contributed to the charm of your stay. Our team is also pleased to know that their dedication to service made a positive impact. We're also glad to learn that the cleanliness of our rooms met your expectations, reflecting our commitment to providing a pristine environment for our guests.We hope to see you soon.Cheers,Elena, General Manager

Hi Wim,Thanks very much for this kind feedback.We're really happy you enjoyed the unique decor inspired by the nearby Botanical Garden, and that our comfy beds provided you with a restful sleep. Thank you for appreciating the tasty options at our breakfast; we take pride in offering a variety of dishes to start the day right.We look forward to seeing you on your next visit.See you soon,

Hi Ji,Please accept our thanks for this kind feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all hope to welcome you back in the future.Best wishes,Elena, General Manager

Hi Gustavo,Thank you for this kind feedback.We are pleased that our hotel met your expectations and that your stay with us was a comfortable one. This will encourage the team to continue upholding our high standards.We look forward to seeing you again in the future.Best wishes,Elena, General Manager

Dag,Hartelijk dank voor uw review.We lezen met plezier dat u een fijn verblijf had bij ons en tevreden was met de service.Een volgende keer verwelkomen we u graag opnieuw.Met vriendelijke groet,Elena, General Manager

Dag Edward,Hartelijk dank voor uw review.Het doet ons plezier dat u genoten heeft van uw verblijf bij ons en dat de kamer naar wens was. Ook fijn dat u de goede service als pluspunt aanhaalt. Daar doen we het voor!We hopen u in de toekomst opnieuw te mogen verwelkomen en wensen u een fijne dag toe. Met vriendelijke groet.Elena, General Manager

Hi there Marketa,Thanks for taking the time to share your review.Sorry your stay was not up to your expectations. We would appreciate more information on how we could have improved your experience.We hope to have the pleasure of welcoming you back for an improved experience next time.Kind regards,Elena, General Manager

Dag,Hartelijk dank voor uw positieve beoordeling.We lezen met plezier dat we u een fijn verblijf konden bieden.Hartelijke groeten,Elena, General Manager

Hello Christina,Thank you for your review of your recent stay.It's great to hear that you appreciated our convenient location, lovely decor, and beautifully furnished restaurant and cafe/bar areas. We're also pleased that you enjoyed the delicious and innovative food at our Serra restaurant. However, we understand that you found your room to be dark. We offer a variety of room types with different views and lighting options, so please feel free to request a room with more natural light during your next stay.We hope to see you soon.Cheers,