Utendørs boblebad

Anmeldelser av The Charm Brighton Boutique Hotel and Spa

5 out of 5
The Charm Brighton Boutique Hotel and Spa
20-21 New Steine, Brighton, England

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 766 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 173 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 38 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 15 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 9 av totalt 1001 anmeldelser." "

9,6/10

Renhold

9,8/10

Personale og service

9,0/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

JØRN

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Et koselig, relativt nyrenovert hotell, med store komfortable rom. God service og fin beliggenhet.
Bodde her 1 natt i juli 2023
Svar fra Reception Team den 11. juli 2023
Dear Jorn,Thank you for sharing your positive feedback about our hotel! We're delighted to hear that you found our establishment cosy and recently renovated. We take pride in providing comfortable accommodations for our guests, and we're glad to know that the room size and comfort met your expectations.It's wonderful that our service left a positive impression on you. We strive to deliver excellent customer service and ensure that our guests feel well taken care of throughout their stay. Your kind words about our staff are truly appreciated.We're also pleased to hear that you enjoyed our hotel's location. We understand that a convenient and pleasant location can greatly enhance the overall experience, and we're glad you found it to be enjoyable.Thank you once again for your review. We hope to have the opportunity to welcome you back to our hotel in the future and provide you with another excellent stay!

8/10 – Bra

Nina Muri

Bodde her 4 netter i juni 2023
Svar fra The Charm Team den 13. juli 2023
Dear Nina Muri, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

10/10 – Utmerket

Torfinn

Bodde her 1 natt i juli 2023
Svar fra The Charm Team den 7. juli 2023
Dear Torfinn, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

10/10 – Utmerket

Cecilie K

Bodde her 1 natt i juni 2023
Svar fra Valentina- reception team den 30. juni 2023
Thank you for sharing your feedback about your stay at our Charm Hotel. We value your feedback and hope to have the opportunity to exceed your expectations in the future.

10/10 – Utmerket

Anne Gunvor

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i mai 2023
Svar fra The Charm Team den 26. juni 2023
Dear Anne Gunvor, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

8/10 – Bra

Camilla

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Koselig hotell sentralt i Brighton
Koselig hotell sentralt i Brighton. Nabolaget er stille og det er korte avstander til alle severdigheter enten med buss eller til beins. Det er ganske lytt mellom rommene, men sengen var god og renholdet topp. Pluss for koselig frokost hvor man i helgene blant annet kan velge eggs Benedicte fra menyen. Personalet var utrolig hjelpsomme og serviceinnstilte. Vil velge hotellet igjen ved neste besøk.
Bodde her 4 netter i mai 2023
Svar fra The Charm Team den 24. mai 2023
Dear CamillaThank you for your review, we are glad you enjoyed your stay and would like to return.Takk for din anmeldelse, vi er glade for at du likte oppholdet og ønsker å komme tilbake.

10/10 – Utmerket

Mark

Bodde her 1 natt i mars 2023
Svar fra The Charm Team den 11. mars 2023
Dear Mr. Mark, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

10/10 – Utmerket

Terje

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i november 2022
Svar fra Lily - Reception Team den 20. nov. 2022
Dear Terje, Thank you so much for your visit and your kind words in return. We are much looking forward to welcome you back some day. With our warm regards,

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i oktober 2022
Svar fra Reception Team den 31. okt. 2022
Dear guest, thank you very much for your rating and your review. We will be very happy to accommodate you in the near future. Best Regards, Ana -

8/10 – Bra

Tommy

Bodde her 2 netter i oktober 2022
Svar fra Alba- Reception Team. den 27. okt. 2022
Dear Tommy. Thank you for sharing your experience at “The Charm Boutique Hotel”. We are delighted to hear that you enjoyed your stay with us in all the details. If you would have any further comment or suggestion in order to improve our service, please do not hesitate to let us know. We thank you once again and we are really looking forward to welcoming you again. Sincerely, Alba. - Reception Team.

10/10 – Utmerket

Anne Gunvor

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2022
Svar fra Robert den 22. okt. 2022
Dear Anne,Thank you for sharing your experience at “The Charm Boutique Hotel”.We are delighted to hear that you enjoyed your stay with us in all the details. We are really looking forward to welcoming you soon again.Sincerely,RobertReception Team

10/10 – Utmerket

Christine

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2022
Svar fra The Charm Team den 6. okt. 2022
Christine, thank you so much for your staying at The Charm. We look forward to welcoming you back here soon.

8/10 – Bra

Espen

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Would stay again
Great place. Good location.
Bodde her 1 natt i juni 2022
Svar fra The Charm Reception Team den 26. juli 2022
Dear Espen, thank you very much for your review. It was a pleasure to have you in our hotel. We hope to welcome you another time!! Best Regards, Ana

10/10 – Utmerket

Stig Rune

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The Charm, Brighton
Et utrolig bra, lite hotell nær Brighton Pier og The Lanes. Vi fikk et rom med delvis havutsikt. Hyggelig og høflig personale, rent og pent.
Bodde her 2 netter i juni 2022
Svar fra The Charm Reception Team den 28. juni 2022
Dear Stig, thank you for the maximum rating. Always will be a pleasure to welcome you back. Best Regards, Ana

10/10 – Utmerket

Pia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Look no Further
This has to be the best place to stay in Brighton! We have stayed at the Charm several times, and have been happy with our choice every time. A comfortable and stylish decorated small B&B! But the real winner is the people working at the Charm, always greeting you with big smiles, helpfulness and courtesy. Thanks to each and every one for always making us feel welcome. In addition the breakfast is an absolute winner with a good selection on the menu for freshly cooked breakfast. Their eggs Benedict alone is worth the stay. Thumbs-up to all.
Bodde her 4 netter i juli 2019
Svar fra Solvita den 16. aug. 2019
Dear Pia, Thank you very much for taking your time to write a review regarding your recent stay with us. I am delighted to see that you had an amazing time and that you found our decoration being stylish and overall that you had a brilliant stay. Our team is grateful for your appreciation. We just hope it’s not too long before you’re next in the area. Kind regards, Solvita, Reception Team

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very nice hotel located near the beach. Only 5 min walk to Brighton Pier. Quiet neighbourhood. Excellent service and a very good breakfast.
Bodde her 2 netter i juni 2019
Svar fra Solvita den 22. juli 2019
Dear Guest. What a lovely review, so thoughtful and positive. Many thanks also for the maximum rating. I am very happy you had a great trip and you enjoyed what The Charm Hotel had to offer. Always will be a pleasure to welcome you back. Best Regards, Solvita, Reception Team

10/10 – Utmerket

Ole-Bjørn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i april 2019

10/10 – Utmerket

Reza

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lives up to the name: The Charm :)
Nice, clean, hotel with new big rooms, comfortable big double beds. Great location and great value for the money. Several restaurants near by (50 meters). The Turkish restaurant was perfect, the Indian restaurant was so so (nothing special). Go for the suits. They are really great value for the money.
Bodde her 2 netter i februar 2019

10/10 – Utmerket

Peter

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is in an excellent position the staff are wonderful and you will not beat the breakfast
Bodde her 3 netter i mai 2024
Svar fra The Charm Team den 12. mai 2024
Dear Peter,Thank you for your glowing review and for choosing to stay with us. We're delighted to hear that you found our hotel's location excellent and our staff wonderful. It's also fantastic to know that you enjoyed our breakfast offerings.Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back on your next visit to Brighton.Best regards,

10/10 – Utmerket

Hayley

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location, parking isn’t great. Had to pay £17 for the day, the hotels its self is lovely though and would definitely book again
Bodde her 1 natt i mai 2024
Svar fra The Charm Team den 5. mai 2024
Dear Hayley, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

10/10 – Utmerket

Jarrod

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This is a lovely apart/hotel in a great location and I recommend it highly. It's situated within a 2-min walk to Gloucester Road station. The area is quiet and walkable. Kensington Gardens and Hyde Park just a few minutes away too. Lots of great coffee shops and restaurants close by and the high street is 10-mins away. We stayed for 9 days in between other travels. We initially strayed in the studio room which was great but a bit small but then we moved to a studio deluxe which was perfect. A large size with plenty of space space for bags. The small kitchenette in the rooms was very handy too. The coffee machine in the lobby was awesome. The staff at the hotel, all of them, were very helpful and friendly. This was a great experience and we will definitely be back.
Bodde her 1 natt i april 2024
Svar fra The Charm Team den 30. apr. 2024
Thank you for your glowing review, Jarrod! We're thrilled to hear that you had such a positive experience at our apart/hotel. It's wonderful to know that you found our location convenient and enjoyed the nearby attractions and amenities. We're glad that you found both the studio room and the studio deluxe comfortable, and that the kitchenette in the rooms was handy for you. Our team works hard to provide excellent service, so we're delighted to hear that you found them helpful and friendly. We're grateful for your recommendation and look forward to welcoming you back on your next visit! If there's anything else we can do to make your stay even better next time, please let us know.

8/10 – Bra

Huma

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra The Charm Team den 26. apr. 2024
Thank you for your feedback, Huma. We value your input and would love to hear more about your experience to better understand how we can improve. If there are any specific aspects of your stay that you feel could have been better or any suggestions you have for us, please feel free to share. Your insights are invaluable to us as we strive to provide the best possible experience for all our guests. We hope to have the opportunity to welcome you back in the future and exceed your expectations.

10/10 – Utmerket

Phillip

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra The Charm Team den 27. apr. 2024
Thank you for your review, Phillip. We appreciate your positive feedback and are delighted to hear that you had a pleasant experience during your stay with us. If there are any areas where you feel we can further improve or if you have any suggestions for us, please don't hesitate to let us know. We value your input and aim to continually enhance our services to ensure that every guest has a memorable and enjoyable stay. We look forward to welcoming you back in the future.

10/10 – Utmerket

Sholee

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent service, they immediately changed the feather duvets to synthetic as I am allergic to feathers and Expedia did not send request. Book direct. Amazing hotel
Bodde her 1 natt i april 2024
Svar fra The Charm Team den 21. apr. 2024
Dear Sholee, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

6/10 – Grei

Jeffrey og Crawley

Reiste med partner
Likte: Renhold og personale og service
As some feedback for the property and those considering booking. The hotel isn't quite what I had expected. Essentially the property is an old house that has been refurbished to a high standard. It felt more like a guest house, than a boutique hotel if i'm completely honest. The cleanliness, decorations and breakfast (including the breakfast staff) in the hotel were all very good, but some things to note: - When my partner and I came to check in, the receptionist was having a chat with some of the guests in the lobby. It felt kind of awkward checking in because suddenly everybody just stopped chatting as soon as we arrived. I gave the receptionist my ID which she refused, as she wanted to take my name (she could have gotten this from my ID), and instead I told her my name in a lobby full of people who were now silent... not great for privacy or security. - The TV signal was very bad, and some channels are completely unwatchable - The sink makes a loud gargling noise when draining, and the bathroom extract is very loud (we had to turn this off before we went to sleep as it was too noisy, even with the bathroom door closed) - There is limited noise insulation inside the room from the communal areas outside. You wouldn't want to be stuck next to a noisy guest in this property. - There is no lift in the property, and some steep stairs, so not ideal for those with PWD's, or a lot of luggage. The stay was adequate but I probably wouldn't stay again if I'm honest.
Bodde her 1 natt i mars 2024
Svar fra The Charm Team den 16. mars 2024
Dear Jeffrey, Thank you for taking the time to share your feedback with us. We appreciate your detailed comments and are glad to hear that you found our cleanliness, decorations, and breakfast to be of a high standard.We apologize for any inconvenience you experienced during your stay with the TV signal, sink noise, bathroom extract, and noise insulation. In situations like this, we highly encourage guests to contact our Reception, who is available to assist with any arising issues and ensure a wonderful stay for all guests. We regret that this option seems not utilized during your stay. Please accept our apologies for any disruption caused, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Warm regards,

10/10 – Utmerket

Steven

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love Brighton, fantastic history and shopping!!
Bodde her 1 natt i mars 2024
Svar fra The Charm Team den 13. mars 2024
Dear Steven, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

10/10 – Utmerket

Rosie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely stay for a hen do. 3 rooms, very attentive staff. Rooms were lovely and clean, had hot drink making facilities. Very comfortable beds. Breakfast was amazing, toast made to order, buffet breakfast or could order from menu. Only let down was the struggle to find parking but this isn’t anything the hotel did wrong, the permit given was super helpful, along with the map. Great stay, will be back again
Bodde her 1 natt i mars 2024
Svar fra The Charm Team den 10. mars 2024
Dear Rosie, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

10/10 – Utmerket

Rebekah

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Really enjoyed our stay at The Charm Hotel, we stayed in a beautiful room with a sea view. Large space, clean and well styled. The building itself has some wear and tear like many in Brighton.
Bodde her 1 natt i mars 2024
Svar fra The Charm Team den 9. mars 2024
Dear Rebekah, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

10/10 – Utmerket

Nicholas og Hitchin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay!
Bodde her 1 natt i februar 2024
Svar fra Reception Team den 26. feb. 2024
Dear Nicholas,Thank you for taking the time to leave us a review!We're delighted to hear that you had a great stay with us at the Sea Spray Hotel. Your satisfaction is our utmost priority, and we're thrilled that you enjoyed your experience with us.If you have any specific feedback or suggestions on how we can further improve our services, please feel free to let us know. We're always looking for ways to enhance our guests' experiences.We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Warm regards,

10/10 – Utmerket

Mike

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice boutique hotel with lovely staff. Breakfast was delicious.
Bodde her 1 natt i februar 2024
Svar fra The Charm Team den 21. feb. 2024
Dear Mike, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

10/10 – Utmerket

Rhys

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Brilliant stay at The Charm. The service from reception staff to breakfast staff was excellent. Really friendly and room was excellent. Will defo return.
Bodde her 1 natt i februar 2024
Svar fra The Charm Team den 21. feb. 2024
Dear Rhys, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

10/10 – Utmerket

Jackie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel. Very comfortable with excellent facilities and delicious breakfast. The staff were very helpful. Conveniently placed for the seafront and the heart of Brighton
Bodde her 3 netter i februar 2024
Svar fra Reception Team den 21. feb. 2024
Dear Jackie,Thank you so much for taking the time to leave such a wonderful review of your recent stay at our hotel. We are thrilled to hear that you found our hotel lovely and comfortable, and that you enjoyed our excellent facilities and delicious breakfast offerings.It's fantastic to know that our staff were able to assist you during your stay and that you found our location convenient for exploring the seafront and the heart of Brighton.We truly appreciate your kind words and your recommendation. It was a pleasure to have you as our guest, and we hope to welcome you back for another exceptional stay in the future.Warm regards,

10/10 – Utmerket

Clover

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Was a comfortable stay
Bodde her 2 netter i februar 2024
Svar fra Reception Team den 21. feb. 2024
Dear Clover,Thank you for your fantastic review and for rating your stay with us a perfect 10 out of 10! We are delighted to hear that you found your stay comfortable. Providing our guests with a cozy and welcoming environment is always our top priority, and we're thrilled that we could meet your expectations.If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another comfortable stay in the future!Best regards,

10/10 – Utmerket

joganandaraja

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staffs are very nice and polite.specialy Daniella.also the breakfast is very very nice.
Bodde her 2 netter i februar 2024
Svar fra Reception Team den 18. feb. 2024
Thank you for sharing your positive experience with us! We're delighted to hear that you found our staff, especially Daniella, to be very nice and polite. It's also wonderful to know that you enjoyed our breakfast offerings. Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future! If you have any further comments or requests, please feel free to reach out.Warm regards,

10/10 – Utmerket

Tim

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Our goto
Our goto hotel in Brighton. We have stayed here over 20 times and keep coming back.
Bodde her 2 netter i februar 2024
Svar fra The Charm Team den 14. feb. 2024
Dear Tim, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

10/10 – Utmerket

Willie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
One of the best stays we’ve had. Staff friendly, helpful and very attentive. Breakfast was worth the cost and didn’t need to ask for options. Location was great and amenities were easily accessible including the beach. We would definitely stay here again.
Bodde her 1 natt i februar 2024
Svar fra The Charm Team den 4. feb. 2024
Dear Willie,Thank you for choosing our hotel and for taking the time to share your positive experience. We are thrilled to hear that your stay was one of the best you've had. It's wonderful to know that you found our staff friendly, helpful, and attentive, and that you enjoyed our breakfast options. Our prime location near the beach adds to the overall convenience, and we're delighted to hear that you would choose to stay with us again.We appreciate your kind words and hope to welcome you back on your future visits to Brighton.Best regards,

10/10 – Utmerket

Paul

Bodde her 1 natt i januar 2024
Svar fra The Charm Team den 2. feb. 2024
Dear Paul, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

10/10 – Utmerket

Antonio

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice
Bodde her 1 natt i januar 2024
Svar fra The Charm Team den 2. feb. 2024
Dear Antonio, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

10/10 – Utmerket

Karla

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely
Lovely place with sea view
Bodde her 1 natt i januar 2024
Svar fra The Charm Team den 2. feb. 2024
Dear Karla, Thank you for your excellent review! We're so glad to hear that you had a pleasant stay, and we appreciate you taking the time to share your experience. We hope for the opportunity to welcome you back at The Charm Hotel in the future. Kind regards,

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra The Charm Team den 25. jan. 2024
Thank you for taking the time to leave such a kind review. We're delighted to hear that you had such a great experience and we're glad we could make your stay a memorable one. Kind regards,

8/10 – Bra

David

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very Good hotel
Huge very clean and comfortable room, but it was below the main entrance and at the bottom of the stairs so at times it was very noisy. The heating did not come on until 17.00 and at times during our stay it the outside temp was below zero on the afternoon we we went back to our room early it was freezing. But overall a lovely hotel and we would recommend it.
Bodde her 2 netter i januar 2024
Svar fra Reception Team den 23. jan. 2024
Dear David,Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you found our hotel to be very good, with a huge, clean, and comfortable room. Your recommendation is greatly appreciated.We apologize for any inconvenience caused by the noise at times, especially given the location of your room. We understand the importance of a peaceful stay and will look into ways to address this concern to enhance the overall experience for our guests.Regarding the heating issue, we apologize for any discomfort you experienced. We will investigate the matter to ensure the timely activation of heating to provide a warm and cozy environment for our guests.Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Best regards,

10/10 – Utmerket

Jennie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely pretty hotel
This boutique was stunning. The decor as you enter was so lovely and welcoming. The staff were friendly and very helpful. Our room was the family basement suite and it was huge. We stayed 2 nights and had a lovely time.
Bodde her 1 natt i januar 2024
Svar fra Reception Team den 23. jan. 2024
Dear Jennie,Thank you for choosing to stay at our boutique hotel and for sharing your wonderful feedback. We are thrilled to hear that you found our hotel stunning, with lovely and welcoming decor.It's delightful to know that our staff contributed to your positive experience by being friendly and very helpful. We take pride in providing excellent service to our guests, and your kind words are truly appreciated.We're glad you enjoyed your stay in the family basement suite and that it met your expectations with its spaciousness. We aim to create a comfortable and enjoyable atmosphere for all our guests, and we're pleased to hear that you had a lovely time during your two-night stay.Thank you for taking the time to share your positive experience, and we look forward to welcoming you back for another memorable stay in the future.Best regards,

10/10 – Utmerket

Laura

Bodde her 1 natt i januar 2024
Svar fra Reception Team den 11. feb. 2024
Thank you for your feedback, Laura. We're glad to hear that you had a great experience during your stay! If you have any further comments or if there's anything we can assist you with, please feel free to let us know. We hope to welcome you back again soon for another wonderful stay.

10/10 – Utmerket

Sharon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely boutique hotel. Attentive staff, comfortable room and the breakfast was excellent. Highly recommend.
Bodde her 2 netter i desember 2023
Svar fra Reception Team den 21. jan. 2024
Dear Sharon,Thank you for your delightful review! We're thrilled to hear that you enjoyed your stay at our boutique hotel. It's wonderful to know that our staff's attentiveness, comfortable rooms, and excellent breakfast contributed to a positive experience.We appreciate your recommendation and hope to have the pleasure of welcoming you back on your next visit to Brighton.Best regards,

10/10 – Utmerket

Joana

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing experience.
Bodde her 1 natt i januar 2024
Svar fra Reception Team den 16. jan. 2024
Dear Joana,Thank you for sharing your feedback! We're thrilled to hear that you had an amazing experience during your stay with us. If there's anything specific you loved or any suggestions you have, feel free to let us know. We look forward to welcoming you back for another wonderful stay.Best regards,

8/10 – Bra

Charlotte

Reiste med partner
Likte: Personale og service
We had a pleasent stay, ideal location.
Bodde her 1 natt i januar 2024
Svar fra Reception Team den 14. jan. 2024
Dear Charlotte,Thank you for sharing your experience with us. We're glad to hear that you had a pleasant stay and found our location ideal. Your feedback is valuable to us.If you have any specific comments or suggestions on how we can make your next stay even better, please feel free to share them. We hope to welcome you back to The Charm Boutique in the future.Best regards,

10/10 – Utmerket

Jan og Den Haag

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Reception Team den 10. jan. 2024
Dear Jan,Thank you for choosing The Charm Boutique and taking the time to leave a 5-star review on Expedia. We're delighted to hear that you had a positive experience during your stay with us. If there's anything specific that stood out to you or any feedback you'd like to share, we'd love to hear it. We hope to welcome you back for another enjoyable stay in the future.Best regards,

10/10 – Utmerket

Bianca

Nice Place Very Kind Stuff Good breakfast
Bodde her 2 netter i januar 2024
Svar fra Reception Team den 10. jan. 2024
Dear Bianca,Thank you for taking the time to share your experience! We're thrilled to hear that you enjoyed your stay at The Charm Boutique. It's wonderful to know that you found our place nice and our staff kind. We're also pleased that you enjoyed the breakfast. If there's anything specific you loved or if there are any suggestions you have for us, please feel free to share. We hope to have the pleasure of hosting you again in the future.Best regards,

8/10 – Bra

Kim

Bodde her 1 natt i desember 2023
Svar fra Reception Team den 7. jan. 2024
Kim, thank you for taking the time to leave a rating. We hope you enjoyed your stay at The Charm Boutique. If you have any specific feedback or suggestions, feel free to share them with us. We strive to provide an exceptional experience for our guests and appreciate your input. If your travels bring you back to Brighton, we'd be delighted to host you again.Best regards,

10/10 – Utmerket

Lex

Bodde her 2 netter i desember 2023
Svar fra The Charm Team den 2. feb. 2024
Dear Lex, your feedback is extremely valuable to us and we are grateful for your support. We are committed to providing our guests with comfortable and enjoyable stays, and we are glad that we were able to meet your expectations.