Fasade

Anmeldelser av Preston Park Hotel

3 out of 5
Preston Park Hotel
216 Preston Road, Brighton, England

Anmeldelser

6,4
Rangering på 10 − Utmerket. 96 av totalt 679 anmeldelser." "
Rangering på 8 − Bra. 194 av totalt 679 anmeldelser." "
Rangering på 6 − Grei. 198 av totalt 679 anmeldelser." "
Rangering på 4 − Dårlig. 106 av totalt 679 anmeldelser." "
Rangering på 2 − Forferdelig. 85 av totalt 679 anmeldelser." "

7,0/10

Renhold

7,2/10

Personale og service

6,0/10

Fasiliteter

5,6/10

Overnattingsstedets bygg og tilstand

6,2/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Amy

Reiste med en gruppe
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Just needs a heck of a lot of money spent on it complete refurbishment. However did the job and a good nights sleep after nearby festival! £137 a night though is crazy for the state of the place. T and coffee but no bottles of water in room which should be standard and no shop nearby or vending machines! So woke up with a headache
Bodde her 1 natt i mai 2024
Svar fra Preston Park Hotel den 6. mai 2024
Dear Amy,We are glad that you had a good sleep with us and enjoyed the festival nearby. Within a 2 minute walking distance from our hotel there is a Sainsburys and a few pubs. Also we do have a bar at the hotel where you can have some refreshments. We hope next time you are in Brighton you come over for another restful sleep.Kind regards,Preston Park Hotel

6/10 – Grei

Helen

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
The hotel is a budget hotel conveniently located, staff friendly hotel very tired facilities and decor very poor Expedia awful would never book through them again. Misleading and unprofessional and appalling customer service
Bodde her 2 netter i mai 2024
Svar fra Preston Park Hotel den 6. mai 2024
Dear Helen,Thank you for highlighting our convenient location and thank you for your nice words about our staff. We are looking forward of hosting you back again.Kind regards,Preston Park Hotel

6/10 – Grei

David

Likte: Personale og service
Bodde her 1 natt i april 2024
Svar fra Preston Park Hotel den 3. mai 2024
Dear David,Thank you for staying with us.Kind regards,Preston Park Hotel

10/10 – Utmerket

Gary

Likte: Fasiliteter
Freiendly staff and helpful enjoyed my short stay
Bodde her 1 natt i april 2024
Svar fra Reception den 27. apr. 2024
Dear Gary, Thank you for finding the time to leave your feedback. We are glad to hear that you had a good experience with us. We look forward of welcoming you back again. Kind regards, Preston Park Hotel

6/10 – Grei

Keir

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The staff were friendly and welcoming. The room facilities were clean and in working order, but some elements of the hotel were dated and shabby. Beware......the website boasts a restaurant with an extensive menu. This facility was, apparently, withdrawn some years ago and on ly a continental breakfast is now available. The availability of dinner was a key reason for booking into the hotel, so we were disappointed and placed at a severe inconvenience upon arrival.
Bodde her 2 netter i april 2024

4/10 – Dårlig

Dan

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Preston Park Hotel den 14. apr. 2024
Dear Dan,Thank you for your feedback.Kind regards,

6/10 – Grei

Julie

Reiste med partner
Likte: Personale og service
Sorry to say this but the beds were terrible. I was there for 4 nights was meant to be 5, but the mattress was very old springs broke I think… The breakfast was not very appealing or cost friendly. In it’s favour It was very reasonable priced and all staff where lovely clean bedding and towels. Thank you.
Bodde her 5 netter i mars 2024
Svar fra Preston Park Hotel den 7. apr. 2024
Dear Julie,We are sorry to hear that the bed felt uncomfortable to you. We regret that you didnt let us know about that during your in-house settle, so we would have the chance to improve your stay. Thank you for your lovely words about our staff, they will appreciate it. We have the hope of hosting you again.Kind regards,Preston Park Hotel

8/10 – Bra

Allen

Bodde her 2 netter i mars 2024
Svar fra Preston Park Hotel den 20. apr. 2024
Dear Allen,We were glad to have you with us. Hope hosting you back again on your next trip to Brighton.Kind regards,Preston Park hotel

2/10 – Forferdelig

Raymond

Likte ikke: Overnattingsstedets bygg og tilstand
There was a wooden door l- basically they book out family adjoining rooms to two sets of complete strangers meaning you can hear everything going in and you don’t necessarily feel safe. They should show this in the first place but you don’t find out until you’ve arrived in the city. The shower was lacking power. Should be clear these adjoining rooms are for two groups in the same family (not compete strangers) as they had no spare rooms available. Cheap and nasty- friendly staff but poorly trained and obs impervious and of limited help!
Bodde her 2 netter i mars 2024
Svar fra Preston Park Hotel den 1. apr. 2024
Dear Raymond,Thank you for taking the time to write the review. We are sorry to hear that your stay didnt meet your expectations. The room you mentioned has a shared door with another room in case a family with children would come. Both rooms, however, have locks on the inside of the door, which prevents access from the adjoining room. These type of rooms are not uncommon in other hotels.Despite the hotel being at near capacity, you declined when our staff offered to relocate you to another room. We do hope to have the opportunity to provide a more pleasant stay for you on your next visit to Brighton. Kind regards, Preston Park Hotel

6/10 – Grei

Janice

Likte: Renhold, personale og service og fasiliteter
We arrived late but there was a lovely lady on duty yo welcome us. The room was large and was very clean but the bed was lumpy. The room looked like it had been recently painted,plenty of tea and coffee. the bathroom very dated but it was clean and had a large iron bath. Plenty of hot water. They advertised a continental breakfast was available but we didn’t dine in the hotel as we were to go yo a funeral and so we stayed in the room as later as possible and went to Costa Coffee about 50yards away for something to eat and coffee.
Bodde her 1 natt i mars 2024
Svar fra Preston Park Hotel den 20. mars 2024
Dear Janice,thank you for your nice words. We are glad that your stay with us was comfortable. We are sorry to hear about your loss. We are sending you our condolences. Kindly,Preston Park Hotel

10/10 – Utmerket

Neil

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quick and easy check in. Free parking and convenient for buses into town.
Bodde her 1 natt i mars 2024
Svar fra Preston Park Hotel den 17. mars 2024
Dear Neil,Your words are pleasing to our ears, thank you. We are glad that your stay with us was comfortable and, indeed, free parking is a nice bonus.Please, don t hesitate to come and stay with us on your next trip to this area.Kindly regards,Preston Park Hotel

10/10 – Utmerket

Paul

Reiste med partner
Likte: Personale og service
The hotel is tired and in need of renovation but it is still comfortable and convenient with good size rooms and friendly staff.
Bodde her 7 netter i mars 2024
Svar fra The Team den 11. mars 2024
We are happy that you had a comfortable stay and look forward to hosting you here on your next visit.

8/10 – Bra

Shobha

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy to access and good value.
Bodde her 1 natt i februar 2024
Svar fra Preston Park Hotel den 4. mars 2024
Dear Shobha,thank you for staying with us. We are looking forward to hosting you again.Kind regards,Preston Park Hotel

4/10 – Dårlig

Andrew

I’ve stayed in past at Preston Park Hotel was really nice clean place, this time was in really poor condition & is in need of a good Refurb & redecorating, I struggled up the stairs to then be confronted with a key that was not a snug fit to the lock, took a couple of minutes to get into my room, The English female member of staff that checked me in wasn’t particularly joyful but miserable to be honest, The Ukrainian lady member of staff, was more joyful friendly & talkative on the late shift,
Bodde her 1 natt i januar 2024

10/10 – Utmerket

James

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Preston Park Hotel den 17. jan. 2024
Dear James,we are glad that you enjoyed your stay with us. We hope youll stop by again soon.Kind regards,Preston Park Hotel

10/10 – Utmerket

Aryana

Bodde her 1 natt i desember 2023
Svar fra Preston Park Hotel den 30. jan. 2024
Dear Aryana,thank you for your review. We hope hosting you again.Kind regards,Preston Park Hotel

4/10 – Dårlig

Kate

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

John

Our room was absolutely freezing cold. Couldn’t have a bath or shower because it was so cold we had to use 2 other blankets on the bed
Bodde her 1 natt i november 2023
Svar fra Manager den 28. nov. 2023
Dear Guest, we are sorry your did not feel warm enough on your stay. The heating in the room was fully on and I am glad you had the extra blankets for your comfort. We did offer you a extra portable heater if you needed but you did not confirm this with reception, so we apologise about that. It is important that we make our guests as comfortable as possible and are sorry we failed to do so on this this occasion.RegardsS ToumiGeneral Manager

2/10 – Forferdelig

Edward

Bodde her 1 natt i november 2023

4/10 – Dårlig

Johann

No hot water and heating available for 2 days
Bodde her 4 netter i oktober 2023

4/10 – Dårlig

Steven

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Didn't read reviews before booking in a hurry because it was in a convenient location. Experienced some of the poor conditions that others have shared but as I was staying for one night only and the room was clean and bed comfy the rest of the place didn't feature prominently. It is ramshackle, eccentric and needs a good refurbishment. Wouldn't stay there again.
Bodde her 1 natt i september 2023

8/10 – Bra

Malcolm

Reiste med partner
Friendly helpful staff. On-site parking.
Bodde her 1 natt i oktober 2023
Svar fra Reception den 16. okt. 2023
Thanks for staying with us. We appreciate your feedback!

4/10 – Dårlig

Ian

Likte ikke: Overnattingsstedets bygg og tilstand
Save yourself the pain.
In the three days that I stayed there was NO hot water. I was continually advised by the staff that the water had *just* been fixed by plumbers. At no point (other than boiling a kettle) was the hot water warm enough to bath a baby.
Bodde her 3 netter i oktober 2023
Svar fra Reception den 11. okt. 2023
Dear GuestWe are very sorry that it happened.Our boiler broke down and plumber did everything possible to fix it.In your review you forgot to say that you received a refund as our apology.

6/10 – Grei

Tin Shing

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Sound proof between rooms are poor
Bodde her 1 natt i september 2023

10/10 – Utmerket

James

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023

6/10 – Grei

Shaun

Reiste med en gruppe
Likte ikke: Renhold, personale og service og fasiliteter
2 members of staff seemed annoyed that 1 we needed a new remote and later I'd forgotten my key! we only stayed for the parking. Shame that they haven't kept it nice.
Bodde her 1 natt i juli 2023

2/10 – Forferdelig

Callan

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very disappointed for 1 night @ £120.00
Firsty the room was cold & had a dampness pressence within the room. The ceiling in the bathroom was leaking & a puddle occurred near the bathroom sink. The room had a ln electric heater which had no guards ob the sides, meaning the heating elements were exposed. If children were to insert there hands into the heater, they would have severe injuries. Finally, when asking for a "couple" of pillows when finally checking in at 18.00pm, the reaction was very abrupt & not in a friendly manner! QUOTE: How many do you actually want. Upon checking out at approx 10.35am wasnt even asked how me & my sons stay was. If i had bern asked i would of relayed this back to them - Infact I would of requested a full refund..
Leaking bathroom ceiling
Exposed electric fire
Bodde her 1 natt i september 2023

2/10 – Forferdelig

Ehsan

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very disappointing
You need to inform people that the hotel is very old and is a basically run down. I demand my money to paid back. I'm talking to my lawyer to find out means to get compensated. I got sick due to heat and lack of air circulation. I was forced to change 4 rooms during my 6 days stay at the hotel. Ver bad. Didn't expect this from hotels.com to mislead people.
Bodde her 5 netter i september 2023

8/10 – Bra

William

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Was a traditional building, telephone style shower and bath and no lift. Friendly staff made the stay very pleasant.
Bodde her 1 natt i september 2023

6/10 – Grei

Naomi

Likte: Renhold, personale og service og romkomfort
Fine
We booked this hotel as it was close to the venue of the wedding we were attending. Our stay was absolutely fine, as we weren’t there for very long but the hotel is old and could do with a revamp.
Bodde her 1 natt i september 2023

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023

6/10 – Grei

David

Reiste med partner
Could benefit from updating, room was ok for the price. We didn’t get a chance to sample the breakfast as we left early morning. Parking available but looked limited. Lady on reception was helpful.
Bodde her 1 natt i september 2023

6/10 – Grei

andrew

Likte ikke: Overnattingsstedets bygg og tilstand
Used this as a base to see family, rooms and genral decor very tired.
Bodde her 2 netter i august 2023

10/10 – Utmerket

ASEF

Bodde her 1 natt i august 2023

6/10 – Grei

Peter

Bodde her 1 natt i august 2023

10/10 – Utmerket

lance

Bodde her 1 natt i mai 2023
Svar fra The Team den 15. aug. 2023
Thank you for your positive review. Hope to welcome you again.

8/10 – Bra

Stephen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice place
Happy with our stay, it met our requirements and it’s in a nice area, I have stayed there a few times over the years and happy to stay again
Bodde her 1 natt i august 2023
Svar fra The Team den 15. aug. 2023
Thank you, we are very happy we made you comfortable. Look forward to welcoming you soon

8/10 – Bra

Paul

Bodde her 2 netter i august 2023

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte: Romkomfort
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Would give it a miss!
The hotel is EXTREMELY rundown and in serious need of refurbishment. Smelt musty, staff not particularly friendly.
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Asef

Bodde her 1 natt i juli 2023

6/10 – Grei

Neil

Likte ikke: Fasiliteter
Stayed 1night Room was clean and basic just what you expect for price
Bodde her 1 natt i juli 2023

2/10 – Forferdelig

Shelby

Reiste med partner
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
We came for the Carl cox on the beach, we paid 160 for the hotel when it clearly states outside 40pound per person, we also had a rude receptionist that we had to pay £40 for early check in when we arrived we had to sit and wait on the lobby for 40 minutes whilst waiting for our room and after paying the £40 overall wasn’t impressed, scaffold outside our bedroom window so could only open a couple of inches will not be staying here again that’s for sure
Bodde her 1 natt i juli 2023

8/10 – Bra

Denis

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023

2/10 – Forferdelig

Richard

Reiste med partner
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
This hotel despite being in a convenient location was let down by the road noise, lack of facilities, food and terrible small double bed with very cheap poor mattress. The road noise was exacerbated by a window with a broken lock which prevented noise reduction and allowing a huge draft.
Bodde her 2 netter i juli 2023

10/10 – Utmerket

Allanquelch

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2023

8/10 – Bra

Julie

Bodde her 3 netter i juli 2023

2/10 – Forferdelig

David

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not for the money
Damaged dangerous light switch in room. Pealing wall paper, filled in holes in doors, zero water pressure in shower. Need serious renovation work.
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Asef

Bodde her 1 natt i juli 2023

2/10 – Forferdelig

Barry

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stay elsewhere
This hotel needs a good clean before a total make over
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Evanthe

Bodde her 1 natt i juli 2023