Eksteriør

Anmeldelser av Holiday Inn Express Hotel & Suites Brattleboro, an IHG Hotel

2.5 out of 5

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 489 av totalt 891 anmeldelser." "
Rangering på 8 − Bra. 255 av totalt 891 anmeldelser." "
Rangering på 6 − Grei. 89 av totalt 891 anmeldelser." "
Rangering på 4 − Dårlig. 28 av totalt 891 anmeldelser." "
Rangering på 2 − Forferdelig. 30 av totalt 891 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

8,8/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

J og Volda

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Triveleg hotell i klassiske Amerika
På rundtur i Amerika møter ein mangt. Her møtte vi trivelege tilsette, gode rom og flott parkering. Verkeleg ein stad å kvile ut etter køyreturar som gjerne vert lange. Om noko skal påpeikast så må det vere at den standardiserte frukosten deira (som er den same for heile hotellkjeden - all over USA) er lite eigna for norske magar. vel søtt og klissete. Men bevares - du får ikkje så mykje betre frukost andre stader heller slik sett. Så - all ros til hotellpersonalet for triveleg opphald

10/10 – Utmerket

Henry

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
it is good
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Sinai

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
First time hopefully not our last. Since we walked in it was great. The staff was welcoming. Beth answered all questions and was very welcoming. But Debbie, wow. She was managing everything at breakfast. She was on top of it. Make sure every was refilled as soon as it finished. She was great. The room was big and comfy for my family and I. We enjoyed the pool as weak. The temp was Good for a late swim.
Bodde her 2 netter i mai 2024
Svar fra Frank L. den 20. mai 2024
Thank you for taking the time to review your stay with us. We will let Beth and Debbie know that you were pleased with their service. We hope to welcome you back again soon!

10/10 – Utmerket

Godsuccess

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Frank L. den 1. mai 2024
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 – Bra

Ahmed og windham

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Frank L. den 17. apr. 2024
Thank you for taking time to review our property. We look forward to welcoming you back soon!

10/10 – Utmerket

Robert

Likte: Renhold
Bodde her 1 natt i april 2024
Svar fra Frank L. den 17. apr. 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 – Utmerket

jaeger

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very clean, staff was very friendly and welcoming.
Bodde her 1 natt i april 2024
Svar fra Frank L. den 9. apr. 2024
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Call us if there is anything we can help you with.

8/10 – Bra

Caroline

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, friendly staff, comfortable, love the gym and pool.
Bodde her 1 natt i april 2024
Svar fra Frank L. den 9. apr. 2024
I am so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon.

10/10 – Utmerket

William

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
good service good food in the am pool was nice shower was nice and hot for a hotel the tv can us beter progress
Bodde her 2 netter i mars 2024
Svar fra Frank L. den 1. apr. 2024
It brings me a lot of pride and joy to hear that you're a fan of our hotel. We appreciate your business, your loyalty and your trust. Don't hesitate to call us if there's anything we can help you with for your next trip.

6/10 – Grei

Jie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Frank L. den 29. mars 2024
We appreciate you taking the time to provide us with feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

10/10 – Utmerket

jennifer

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was so beautiful and clean. The staff was absolutely amazing. Beth at the front desk was fantastic.
Bodde her 2 netter i mars 2024
Svar fra Beth den 25. mars 2024
Thank you for your positive feedback Jennifer! We are so happy that you enjoyed staying with us and look forward to seeing you for your future booking needs.

2/10 – Forferdelig

Lino

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The worst experience ever. The heater is so noisy that I couldn’t sleep at all. I spoke with the receptionist the day after, she didn’t look surprised, she said that part of the hotel has been remodelled but not the area in which my room was. She also said she was going to talk with a manager and she offer a discount (even I didn’t ask for), but I’ve never heard back from her or any manager and I didn’t get any partial refund! Terrible experience!
Bodde her 1 natt i mars 2024
Svar fra Frank L. den 29. mars 2024
I tried to send a message to you informing you that we refunded you completely for your room. I'm very sorry for the less than ideal experience.

10/10 – Utmerket

Erin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Frank L. den 7. mars 2024
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Brattleboro, VT. We look forward to welcoming you back soon!

10/10 – Utmerket

feidhlim og waterloo

Bodde her 1 natt i februar 2024
Svar fra Frank L. den 29. mars 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 – Utmerket

Brenda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice property with very nice staff.
Bodde her 1 natt i februar 2024
Svar fra Frank L. den 27. feb. 2024
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 – Utmerket

Joyce

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i februar 2024
Svar fra Frank L. den 27. feb. 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 – Utmerket

Fitzroy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was clean and well kept, staff was courteous
Bodde her 2 netter i februar 2024
Svar fra Frank L. den 22. feb. 2024
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 – Utmerket

Ivy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing. I will come back next time.
Bodde her 2 netter i februar 2024
Svar fra Frank L. den 22. feb. 2024
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

8/10 – Bra

Rebecca

Bodde her 1 natt i februar 2024
Svar fra Frank L. den 29. mars 2024
Thank you for taking time to review our property. We look forward to welcoming you back soon!

10/10 – Utmerket

Hyekyung

Bodde her 1 natt i februar 2024
Svar fra Frank L. den 29. mars 2024
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotelto other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as youenjoyed your stay. Take care!

10/10 – Utmerket

James

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice newer facility.
Bodde her 1 natt i februar 2024
Svar fra Frank L. den 13. feb. 2024
Thank you for choosing to stay with us and I am glad to hear that your stay with us was amemorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 – Utmerket

Jorge

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love the location and the building is new and clean
Bodde her 1 natt i februar 2024
Svar fra Frank L. den 5. feb. 2024
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Welcoming and comfortable for our family of five.
Great stay! Welcoming and friendly staff who cared about our comfort. Kids had fun in the pool. Good choice for breakfast including various dietary options. Would recommend.
Bodde her 1 natt i januar 2024
Svar fra Frank L. den 16. jan. 2024
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 – Utmerket

William

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Frank L. den 10. jan. 2024
Dear Guest. Thank you for taking the time to review your stay with us. Looking forward to seeing you again soon.

10/10 – Utmerket

Chuan Hsi

Bodde her 3 netter i desember 2023
Svar fra Frank L. den 5. feb. 2024
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 – Utmerket

Shirley

Bodde her 2 netter i desember 2023
Svar fra Frank L. den 5. feb. 2024
Dear Guest. Thank you for taking the time to review your stay with us. Looking forward to seeing you again soon.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Our new stop in Brattleboro
Wonderful stop on our adventure home after Christmas. Especially enjoyed the pool and the breakfast (although they wouldn’t refill the pancake station after 9:15.
Bodde her 1 natt i desember 2023
Svar fra Frank L. den 2. jan. 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. I will work with our breakfast staff to be more accommodating to guest's needs. We look forward to welcoming you back to the hotel in the near future.

10/10 – Utmerket

Robin

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nifty hotel, looks nice and new, well maintained
Room was ready, hotel look new, breakfast was great
Bodde her 1 natt i desember 2023
Svar fra Frank L. den 19. des. 2023
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 – Utmerket

Nathaniell

Bodde her 2 netter i november 2023
Svar fra Frank L. den 2. jan. 2024
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 – Utmerket

Joyce

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Front Desk den 18. nov. 2023
Thank you for taking the time to share kind words. We strive to give each guest a great experience.

6/10 – Grei

Dustin

Reiste med familie og små barn, Reiste med familie
Likte: Personale og service
Overall the hotel was nice. There were a few disappointing things about the room. There was a leftover twisted tea can on the headboard. There was crumbs on the floor and hair on the bathtub. The breakfast was good, staff were friendly.
Bodde her 1 natt i november 2023
Svar fra Frank L. den 17. nov. 2023
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. This is certainly not typical for our hotel as we take pride in room cleanliness. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

6/10 – Grei

John

Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The lobby was under construction for the time I was there. Had I known, I wouldn't have booked but Expedia or Holiday Inn didn't announce that. If they did, they know nobody would book. There were some other minor issues, but the staff was super friendly and made it worth it
Bodde her 3 netter i november 2023
Svar fra Frank L. den 14. nov. 2023
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that the renovations made such a negative impact on your stay. We do hope you give us another chance as we are almost done with renovations and will be completely brand new when we are finished.

10/10 – Utmerket

Joseph

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
New rooms were great.
Bodde her 2 netter i november 2023
Svar fra Frank L. den 14. nov. 2023
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 – Utmerket

Markia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great!
Svar fra Frank L. den 14. nov. 2023
I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future.

10/10 – Utmerket

tamar

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
This was the second hotel we stayed at went to one had to check in and check out came here to holiday inn was amazing.
Bodde her 1 natt i november 2023
Svar fra Frank L. den 14. nov. 2023
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

2/10 – Forferdelig

Michael

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Construction in the lobby. My wife is allergic to dust and Construction debris. Wish we would have known before booking.
Bodde her 1 natt i oktober 2023
Svar fra Frank L. den 1. nov. 2023
I'm sorry that your stay was a disappointing one. We did our best to notify guests by an announcement on the website. Our management team did offer you points as compensation to stay at another hotel or use here in the future. I also believe an offer for a complimentary night was sent as well. We really tried to inform guests of the work being done and compensate you when you weren't satisfied.

2/10 – Forferdelig

Justin

Bodde her 1 natt i oktober 2023
Svar fra Frank L. den 20. nov. 2023
Without any detail it makes it difficult to respond directly to your concerns but I am sorry that you did not enjoy your stay. Please contact the hotel manager to discuss further.

10/10 – Utmerket

Richard

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Frank L. den 31. okt. 2023
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

2/10 – Forferdelig

Yuliya

Bodde her 1 natt i oktober 2023
Svar fra Frank L. den 14. nov. 2023
I am sure this negative review is also renovation related. The lobby and breakfast area being worked on is probably the most difficult phase of the project for staff and guests. Staff is completely out of their element and guests have nowhere to relax except for their rooms. This phase is just about done and we will be brand new. Please come back and check out the finished product!

6/10 – Grei

james

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
They were drilling with a jack hammer at 7am!!!
Bodde her 1 natt i oktober 2023
Svar fra Frank L. den 18. okt. 2023
We are obviously under renovations and sometimes we are at the mercy of the contractors working at the hotel. I'm sorry for the early wake up. The end result will be worth it!

10/10 – Utmerket

Sopna

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good place to stay.
The place is amazing and the staff are friendly.
Bodde her 2 netter i oktober 2023
Svar fra Frank L. den 17. okt. 2023
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

8/10 – Bra

Rosario og San Jose

Likte: Personale og service
Bodde her 1 natt i oktober 2023
Svar fra Frank L. den 17. okt. 2023
Thank you for taking time to review our property. We look forward to welcoming you back soon!

10/10 – Utmerket

Aileen

Bodde her 3 netter i oktober 2023
Svar fra Frank L. den 14. nov. 2023
Thank you for taking time to review our property. We look forward to welcoming you back soon!

8/10 – Bra

Claudia

Likte: Personale og service og romkomfort
There was construction inside the hotel when we arrived but other than that, our stay was comfortable.
Bodde her 1 natt i oktober 2023
Svar fra Frank L. den 17. okt. 2023
Thank you for your review. I am glad to hear that overall your experience was positive. I am sorry the renovation construction disturbed you. When we are finished it is going to be absolutely beautiful! Thank you and look forward to seeing you soon.

10/10 – Utmerket

Tami og PAYSON

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Frank L. den 17. okt. 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 – Utmerket

Belen

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Frank L. den 10. okt. 2023
Thank you for taking time to review our property and giving us a perfect score! We look forward to welcoming you back soon!

10/10 – Utmerket

Emily

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Frank L. den 5. okt. 2023
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 – Bra

Mark

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Best of Brattleboro
Solid, basic but good lodging - much better than others in Brattleboro
Bodde her 1 natt i september 2023
Svar fra Frank L. den 28. sep. 2023
Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Brattleboro, VT. We look forward to welcoming you back soon!

8/10 – Bra

Karen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023
Svar fra Frank L. den 24. sep. 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 – Utmerket

Ruth og York

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fabulous breakfast!!!!
Bodde her 1 natt i september 2023
Svar fra Frank L. den 18. sep. 2023
Thank you for taking time to review our property. I am glad to hear that you enjoyed our breakfast! We take pride in our hotel and what we offer. We look forward to welcoming you back soon!