Bar (på overnattingsstedet)

Anmeldelser av The Hotel Salem

3 out of 5
The Hotel Salem
209 Essex Street, Salem, MA

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 555 av totalt 977 anmeldelser." "
Rangering på 8 − Bra. 268 av totalt 977 anmeldelser." "
Rangering på 6 − Grei. 81 av totalt 977 anmeldelser." "
Rangering på 4 − Dårlig. 48 av totalt 977 anmeldelser." "
Rangering på 2 − Forferdelig. 25 av totalt 977 anmeldelser." "

9,0/10

Renhold

9,2/10

Personale og service

8,2/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Arve

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Small modern room with good solution
Small modern room with good solution
Bodde her 1 natt i juli 2018

10/10 – Utmerket

Alexandra

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful, stylish, and the most amazing location!! The rooftop bar is to die for.
Bodde her 1 natt i mai 2024
Svar fra Zachary den 25. mai 2024
We're so happy you've enjoyed our chic design features and the panoramic views from our Rooftop Bar! Please think of us for another getaway the next time you find yourself in Salem.

10/10 – Utmerket

Christy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked the rooftop, customer service was also very nice.
Bodde her 1 natt i mai 2024
Svar fra Zachary den 25. mai 2024
Thank you for joining us for a bite to eat and a fantastic view on our roof top- we're so happy you chose to share your getaway with us!

8/10 – Bra

Virgilio

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Me hubiese gustado tener cafetera en la habitación. Podría incluir en la estadía el desayuno.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Mary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was great. Great location. Room was very clean and bed was extremely comfortable. I would definitely stay at this hotel again.
Bodde her 2 netter i mai 2024
Svar fra Zachary den 25. mai 2024
It sound's like we were able to get you a great night's rest, and we're so happy to hear it! We look forward to welcoming you back in the future!

10/10 – Utmerket

Madelyn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This place was great! The staff were amazing and everything was so clean! Also the bed and pillows were very comfortable, can’t wait to stay here again!
Bodde her 1 natt i mai 2024
Svar fra Zachary den 25. mai 2024
Reviews like this make our team SO proud- thank you so much for taking the time to share your experience with us. We truly hope you'll come stay with us again!

10/10 – Utmerket

Cathy

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was very friendly and accommodating.
Bodde her 2 netter i mai 2024
Svar fra Zachary den 25. mai 2024
We're so happy to hear our staff's hospitality was able to make your stay something special! We hope you'll come see us again!

10/10 – Utmerket

David og Montreal

Bodde her 1 natt i mai 2024
Svar fra Zachary den 25. mai 2024
Thank you for your 5 star review David, we hope you'll find us again during your next visit to Salem!

10/10 – Utmerket

Gary og Fayette

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everyting was great.
Bodde her 1 natt i mai 2024
Svar fra Zachary den 25. mai 2024
Thank you Gary! We hope you'll visit us again the next time you find yourself in Salem!

8/10 – Bra

Dianne and Michael og Banksia Grove

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel but no parking onsite. But just around the corner
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Kimberly

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Zachary den 25. mai 2024
Thank you for your 5 star feedback Kimberly! We hope to host you again!

10/10 – Utmerket

Amanda

Reiste med en gruppe
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Easy stay. Quite rooms. Great time.
Bodde her 2 netter i mai 2024
Svar fra Zachary den 25. mai 2024
Thank you Amanda for exploring our favorite city with us.. and for sharing your wonderful feedback!

8/10 – Bra

Marci

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location! Hotel a little noisy but worth it
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Christine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and beautiful interior!
Bodde her 1 natt i mai 2024
Svar fra Zachary den 25. mai 2024
Thank you for your fabulous feedback Christine- and for appreciating our unique design touches. We hope to welcome you back during your next visit to Salem!

10/10 – Utmerket

Allyson

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful old hotel, friendly staff, parking is annoying tho as expected in old cities.
Bodde her 1 natt i mai 2024
Svar fra Zachary den 25. mai 2024
Thank you for taking the time to share your wonderful feedback with us Allyson! We apologize for the trouble with parking but are so happy to hear it sound's like the rest of your trip made it well worth it!

8/10 – Bra

Sherry

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very noisy during the night. Not sure if it came from a guest staying above my room
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Donald

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect location to explore the whole city. Plenty of shops, restaurants and breweries in walking distance. We parked at the mall and were a few steps from the hotel.
Bodde her 2 netter i april 2024
Svar fra Zachary den 25. mai 2024
We're so happy you enjoyed our central location in the heart of downtown in Salem- we really can be the perfect home base! If you ever find your way back to Salem, we hope you'll find us again too!

10/10 – Utmerket

Jocelyn

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect location. Walking distance to all the famous sites.
Bodde her 2 netter i mai 2024
Svar fra Zachary den 25. mai 2024
We're so happy to hear you enjoyed your center-stage location here with us at The Hotel Salem! We hope you'll find us again during your next exploration vacation to Salem!

10/10 – Utmerket

Paul

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like the friendly nature of the staff. I've stayed here more than once, and they are always welcoming and helpful.
Bodde her 1 natt i mai 2024
Svar fra Zachary den 25. mai 2024
Hospitality truly is our passion Paul, and we're so happy you've been to feel that during your getaways with us! We hope we'll continue to welcome you back for visits to come!

10/10 – Utmerket

Timothy og Toronto

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were greeted at the front desk by Kayla. She was so friendly and polite and really made us feel welcome. Our room was gorgeous with a great view of Essex street. We were on the top floor which has super high ceilings. It has a beautiful big walk-in shower as well as a nice deep soaker tub. I really like that they had a filtered water and a sparkling water dispenser in the hall. Unfortunately this survey rating only has five stars. I’d like to give them six stars!
Bodde her 4 netter i mai 2024
Svar fra Zachary den 25. mai 2024
We are SO happy to hear Kayla was able to get your stay kicked off with a warm welcome that lasted throughout your entire stay! Don't be a stranger, we'd love to welcome you back during your next visit to Salem!

10/10 – Utmerket

Sharai

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thanks for the great service!
Bodde her 1 natt i mai 2024
Svar fra Zachary den 25. mai 2024
It was our pleasure hosting you Sharai- thank you for choosing to explore the city of Salem with us!

10/10 – Utmerket

Dave og Worcester

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a great stay for my fiancées birthday. The location was perfect and finding parking wasn’t hard. The hotel staff was so nice and welcoming. They went above and beyond to give her a card and a gift. I would highly recommend staying here.
Bodde her 2 netter i mai 2024
Svar fra Zachary den 25. mai 2024
We love getting to help celebrate getaways and create a stay a unique to you, and are so happy to hear we made that happen for you and your fiancee! Another Happy Birthday to them, and we hope we'll see you again soon!

10/10 – Utmerket

Michelle

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Zachary den 25. mai 2024
Thank you for your 5 star feedback Michelle! We hope you'll think of us again the next time you make your way to Salem!

10/10 – Utmerket

Susan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Staff are the most friendly, and helpful I have ever encountered at a hotel.
Bodde her 2 netter i april 2024
Svar fra Zachary den 25. mai 2024
Susan, it was an absolute pleasure getting to host you, and a HUGE thank you for your wonderful feedback. Our staff love to make travelers feel at home, and we're happy we were able to do that for you. We look forward to seeing you again during your next visit to Salem!

10/10 – Utmerket

Karen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Zachary den 25. mai 2024
Thank you for taking the time to share your experience with our guests Karen! We hope to see you again!

10/10 – Utmerket

Natalie

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean and friendly staff
Bodde her 1 natt i april 2024
Svar fra Zachary den 25. mai 2024
Thank you for your wonderful feedback Natalie! We hope we'll have the chance to welcome you back in the future!

10/10 – Utmerket

Beth Ann

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Zachary den 25. mai 2024
Thank you for your 5-star feedback Beth, we're happy to hear you enjoyed your stay!

10/10 – Utmerket

ERIKA

Bodde her 1 natt i april 2024
Svar fra Zachary den 25. mai 2024
Thank you for 5-star feedback Erika! We hope you'll think of us again during your next visit to Salem!

10/10 – Utmerket

Kelsey

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were all so friendly and welcoming, the room was so cute and clean!
Bodde her 2 netter i april 2024
Svar fra Zachary den 25. mai 2024
We're so happy you chose to explore our favorite city with us at The Hotel Salem Kelsey! We hope you'll think of us again the next time you're in town.

8/10 – Bra

Ryan

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Zachary den 25. mai 2024
Thank you for your fantastic feedback Ryan! We hope you'll think of us during your next visit to Salem!

2/10 – Forferdelig

Thomas

Reiste med kjæledyr
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I am a disabled military veteran and was accompanied by my two service dogs first it was a complaint about noise coming from the room with the dogs yet nobody ever came to my room to address it with me t for my departure from the room I folded all used linen and dirty face gloss and towels put everything neatly by a door empty the trash barrels of any trash bags and checked out was never talk to about any noise coming from my room and 3 hours later I get a message from Expedia saying that hotel selling was going to charge me $250 cleaning room fee and when I contacted my bank it was actually $269 so they're just making up prices as they go along I am reporting this place to the better Business bureau in Salem on Monday morning and I also am going to be speaking with the veterans affair agent to tell them how I was discriminated against and so was my service animals I am a disabled military veteran and this is how they thank the veterans of America there was loud noises coming from the hallway as patrons of the hotel was leaving the bar area downstairs and returning to their rooms how come there was no complaints made about that
Bodde her 1 natt i april 2024
Svar fra The Hotel Salem den 25. mai 2024
First, we'd like to thank you for your service, and wanted to assure you that your veteran status had no bearing on our response to the events that transpired during your recent stay. Unfortunately, while we're happy to accomodate and welcome service animals, we must stand by our advertised policies when a guest room is impacted by pet-related damages. It’s clear that some misunderstandings around our pet policy put a damper on your visit, which we’re sorry to read. We do our best to be as understanding and flexible as possible with our guests about our pet policies, but while we love our pets, not all of our guests feel the same way. Because of this, we address noise complaints as proactively as possible for the comfort of all of our guests that are in-house with us.We’ll continue to assess how we can more clearly communicate our policies to pet owners, as we truly strive to have each and every guest leave feeling happier than when they arrived. Wishing you the best of luck in your future travels!

10/10 – Utmerket

Deborah

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wish parking was more convenient… got a $25 fine for being six minutes late to my car…
Bodde her 1 natt i april 2024
Svar fra Zachary den 25. mai 2024
Deborah, we are so sorry to hear about your parking troubles- though we're so happy to hear it sound's like the rest of your trip was an unforgettable one with us! We hope we have the chance to welcome you back in the future!

10/10 – Utmerket

Siobhan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was my 3rd time staying in Salem and I’ve only ever booked at the Salem Hotel. Service and stay is always fantastic and the location is wonderful for enjoying downtown Salem. Why stay anywhere else?
Bodde her 1 natt i april 2024
Svar fra Zachary den 25. mai 2024
Siobhan, we're so happy you've found us- and we're so happy to continue to host you during your getaways to our favorite little city!

4/10 – Dårlig

Spencer

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The room I had stayed in had suffered severe leakage due to a rain storm which also left both windowsills covered in water. I was accomodated and moved to a different room (with a broken heater) but had taken notice that both of the rooms had incredibly dusty vents which led to poor breathing conditions while staying. I would recommend browsing hotels in the area before booking here and will do so myself for our future stays in the area.
Bodde her 3 netter i april 2024
Svar fra Zachary den 25. mai 2024
We're so sorry we didn't have the chance to get this right during your time with us Spencer! Cleanliness and comfort are both top priorities to us, and we're sorry we seem to of missed the mark on both with you. Should you ever find your way back to Salem- we'd love to get things right and have you give us another chance. Until then, Safe Travels!

10/10 – Utmerket

Michael

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved the property. The staff were the most friendly and helpful.
Bodde her 1 natt i april 2024
Svar fra Zachary den 25. mai 2024
We're so happy our staff were able to add the right touches to make for an incredible stay! We'd love to welcome you back the next time you find yourself in Salem!

10/10 – Utmerket

Chris

Reiste med familie
Likte: Fasiliteter
The king suite was perfect for this Dad and adult child. We got to stay together, but have our own privacy too. The rooms are unique, the hotel is in an amazing location, and you can walk to anywhere in town. The real gem of The Hotel Salem, however, is the staff. Every day Doug and Kayla would welcome us back from seeing the sights, recommend a good spot for the next meal, or just chat with us about our time in Salem.
Bodde her 3 netter i mars 2024
Svar fra THS den 2. apr. 2024
Hi Chris,We are overjoyed that our king suite room offered the perfect amount of space for you both while also providing some appreciated additional privacy. It was a pleasure to serve you and both Doug and Kayla thank you for sharing these kind words. Please feel free to join us again anytime.Come back soon!

10/10 – Utmerket

DJ

Reiste med partner, Reiste med familie, Reiste med en gruppe, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room felt spacious and cozy all at once. The aesthetics of the hotel are very cool - in that mid-century modern sort of way. The staff was super helpful and accommodating when I needed to modify my checkout time, which was an overall frictionless experience.
Bodde her 1 natt i mars 2024
Svar fra THS den 31. mars 2024
Hi DJ,Good vibes and a great time is exactly the goal for all of our guests and we are thrilled that you appreciated the aesthetic of our hotel and the warmth of our team. We miss you already and invite you to join us again anytime.See you soon!

10/10 – Utmerket

Matthew

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The king studio room is unique and makes a great use of available space. Although some items related to fit and finish left a little to be desired all in all was an enjoyable stay. One complaint is with the heat running and sitting to watch tv it was very warm because you are sitting near the vents. Heat doesnt get down near the bed but it was not cold enough to need the heat running most of the night. The large windows that were on ground level were a little unsettling but the blinds fully covered them.
Bodde her 2 netter i mars 2024
Svar fra THS den 23. mars 2024
Hi Matthew,Thank you for sharing what you most loved about the stay and aspects that might have enhanced the experience even further. Thank you for sharing this perspective with us and we look forward to hosting you again during your next visit to Salem. Hurry back!

10/10 – Utmerket

Janet

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love this boutique hotel. It is very conveniently located for when we visit family in Salem. The staff is quite friendly and accommodating. The room we stayed in was perfect for us and the hotel has a great vibe. We look forward to staying again in the future.
Bodde her 2 netter i mars 2024
Svar fra THS den 20. mars 2024
Hi Janet,Stoked that our property is conveniently located near your family when visiting Salem and we trust that you also appreciate being just footsteps from so many local sites and destinations as well. It is our hope that you have officially found your new home base in the city and we look forward to welcoming you time and again for many years to come.All the best!

10/10 – Utmerket

Lori

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff. Kayla is an outstanding employee! She made the stay all the better!
Bodde her 3 netter i mars 2024
Svar fra THS den 15. mars 2024
Hi Lori,Kayla is truly a star among many on our team and we thank you for highlighting her exceptional efforts. We miss you already.Come back soon!

10/10 – Utmerket

Cheemon

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff is amazing. Super nice and friendly
Bodde her 3 netter i mars 2024
Svar fra THS den 14. mars 2024
Hi Cheemon,It was a pleasure to welcome you and we are thrilled that you felt so well taken care of during the stay. We miss you already. Come back soon!

10/10 – Utmerket

Lucia

Bodde her 1 natt i mars 2024
Svar fra Zachary den 25. mai 2024
We're so happy to hear you enjoyed your getaway with us Lucia! Thank you for your fabulous 5-star feedback!

10/10 – Utmerket

Ivy

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely staff and beautiful, unique property!
Svar fra THS den 12. mars 2024
Hi Ivy,Our team loved having the opportunity to welcome you and we look forward to seeing you again soon.All the best!

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra THS den 14. mars 2024
Hi Jennifer,Thank you for sharing this 5-star review and we welcome you to join us again anytime.Hurry back!

10/10 – Utmerket

Stephanie

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Recommend for a quick and cute getaway.
Hotel located in a perfect place. Next to many restaurants and bars as well as quaint breakfast shops too. Quiet but right around the corner from everything happening. Only downside is there is no parking and hard to find parking for bigger vehicles.
Bodde her 2 netter i februar 2024
Svar fra THS den 29. feb. 2024
Hi Stephanie,It was a pleasure to host you for your Salem getaway and we are thrilled that you loved the convenience of being in the heart of the city. If you're interested in planning another local adventure, please feel free to reach out. We would love to help!Until next time!

10/10 – Utmerket

Julie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Everything was just wonderful.
Bodde her 2 netter i februar 2024
Svar fra THS den 28. feb. 2024
Hi Julie,We are thrilled that you loved your visit and invite you to settle in again anytime.Come back soon!

10/10 – Utmerket

Tyler

Bodde her 2 netter i februar 2024
Svar fra THS den 23. mars 2024
Hi Tyler,Thank you for sharing your feedback on the recent visit and we welcome you to join us again in the months to come.Hurry back!

10/10 – Utmerket

Mercedes I

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice and great location
Bodde her 2 netter i februar 2024
Svar fra THS den 28. feb. 2024
Hi Mercedes,Thank you for sharing this wonderful review and high rating. We loved hosting you.Until next time!

10/10 – Utmerket

Ralph

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were all amazing! Made us feel like we were famous.
Bodde her 1 natt i februar 2024
Svar fra THS den 27. feb. 2024
Hi Ralph,We love treating guests to the VIP Hotel Salem experience and we are thrilled that you had such a great stay. We miss you already.Hurry back!

10/10 – Utmerket

Julie

Bodde her 1 natt i februar 2024
Svar fra THS den 23. mars 2024
Hi Julie,We appreciate the high rating and are stoked that you enjoyed the stay.Join us again anytime!